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All 22 Lewisville hotels

Hilton Garden Inn Dallas Lewisville

3.0 of 5 Hotel   |   785 SH 121 Bypass, Lewisville, TX 75067
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86%
Ranked #3 of 22 hotels in Lewisville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Nancy F Kingwood TX, United States
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204 people have reviewed this hotel

Traveler rating
    123
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Kingwood TX, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

The Garden Inn is a great concept. Every one that we have stayed in has done an excellent job for the traveler. The breakfast buffet and chef is a wonderful way to start the day. I asked one of the managers for a lunch recommendation and it was just perfect! We'll be back, I am sure!

Review collected in partnership with Hilton Garden Inn

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Mesa, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

I enjoy staying at this hotel. The french toast for breakfast is amazing. The staff is always helpful. I had a few hiccups this stay. Initially I could not get into my room, the locks were not working, so I had to be moved to a new room. The A/C in my room (201) sounded like a freight train when... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kevin C, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review

Thank you for taking the time to complete a review on Tripadvisor. Your feedback is greatly appreciated as it helps us to improve our services. I was disappointed to see that your experience with the room fell below your expectations. I assure you that this is not the experience we strive to provide and will make sure engineering reviews the... More

Oklahoma City, Oklahoma
Contributor
14 reviews 14 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed one night on business. Nice modern hotel with good reception and lounge area. Breakfast area good and food was very good. Room was good overall but air-conditioner unit was way too loud and blew like crazy onto the bed when it was on. I'm not a fan lover so I didn't like it much. Could also use some larger... More

Was this review helpful? Yes
Kevin C, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review

I'm sorry we were not able to provide you with a great experience during your recent stay. Your satisfaction is very important to us and we appreciate your feedback about the comfort of the ac system in room. You can be confident that we have followed-up on your concerns with our team. Thank you for making the effort to share... More

Sugar Land, Texas, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

the a/c unit was a bit loud and the coffee was not replaced the next day....not really a big deal....I'd still stay here again. Love the adjustable beds. They were very nice letting up take over the large table for our puzzle time !!!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kevin C, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review

Your satisfaction is very important to us and we appreciate your feedback! We will be sharing your feedback with the team and want to thank you for your loyalty and business. I would love the opportunity to meet next time you’re in town. More

South Riding, United States
1 review
5 of 5 stars Reviewed 1 week ago

Really enjoyed the experience at Hilton Honors. I had a small problem in the bathroom. The front desk not only sent the technician right away, but also sent a tray of cookies. The staff was friendly and courteous. Highly recommend it.

Review collected in partnership with Hilton Garden Inn

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Kevin C, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review

Thank you for sharing your stay experience with us on Trip Advisor! We're glad you enjoyed our comfortable accommodations and was excited to see the staff take great care of you during your stay! Thank you for taking the time to review our staff and property. Have a wonderful week! More

Richmond, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The service was excellent and all the staffs were so helpful and professional! I recommend that if you have not stay at here before, you need to plan your next trip to stay at Hilton Garden Inn! FOR REAL!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kevin C, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review

On behalf of the entire team at Hilton Garden Inn- Dallas Lewisville, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! More

Finland
Top Contributor
122 reviews 122 reviews
64 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Dallas is a huge place, so you have to travel a lot by car - so it actually doesn't matter where your hotel is. This location is convenient. There is some shops and basic shopping mall within walking distance. Service was good, not excellent - but good. Rooms were clean and nicely maintained. AC was a bit noisy but we... More

Was this review helpful? Yes
Kevin C, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review

We are sorry we were not able to provide you with the quality of service you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay.... More

Chicago, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed at the Hilton Garden Inn for 5 nights. Breakfast was awesome and the staff was wonderful. The staff greeted me with a smile at check in. they were friendly and helpful too. I highly recommend this Hilton Garden Inn. We plan to return for a family reunion.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kevin C, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review

On behalf of the entire team at Hilton Garden Inn- Dallas Lewisville, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! More

Texas City, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

Too many problems for one visit. Some addressed... some were not. Only one washer/dryer for the entire hotel. Machine broken. Lots of youth running and playing in the hallway. Disorderly... Barely addressed by staff. Went on waaaaaay too long. Breakfast was over at 9:25, even though we were told 10:00 a.m. Then when they ran out of food, then did... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kevin C, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review

I really appreciate you taking the time to share your disappointment with your recent stay with us. I want to personally apologize that the were not of the high standards we expect. We want our guests to have the best stay possible where everything is like new, in place and of the highest quality. I am sorry this was not... More

Coppell, United States
1 review
2 of 5 stars Reviewed July 24, 2014

The heating/cooling system is very noisy and will not permit a restful sleep. The hotel is in a good location for us. The staff were very helpful but they cannot fix systemic problems such as corporate choices for cheap heating/cooling systems.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kevin C, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review

Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We appreciate your feedback as it assists us on improving our service and quality. Thank you for taking the time to speak with me. I am sorry for the experience you had and want you to know that your opinions are important... More

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Additional Information about Hilton Garden Inn Dallas Lewisville

Address: 785 SH 121 Bypass, Lewisville, TX 75067
Phone Number:
Location: United States > Texas > Lewisville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Dallas Lewisville 3*
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Also Known As:
Hilton Garden Inn Dallas Lewisville Hotel Lewisville
Hilton Garden Inn Lewisville
Hilton Lewisville

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Business Hotel in Lewisville #4 Family Hotel in Lewisville
Hotel Class
Official Description (provided by the hotel)
Relax in one of 165 guest rooms, suites and accessible rooms and sleep deep in a Garden Sleep System® bed. All rooms are equipped with a 32-inch flat-screen TV, a spacious work desk, an ergonomic chair, and a hospitality center featuring a microwave, refrigerator and coffee maker with Starbucks coffee. Start each morning with a cooked-to-order breakfast. Join us again for dinner at the Great American Grill®. Buy snacks or TV dinners from the Pavilion Pantry®. Unwind with a workout in the fitness center, or a dip in the swimming pool. Catch up with friends and colleagues over a beer or cocktail at our cozy Pavilion Lounge. ... more   less 
Number of rooms
165

Questions & Answers

Questions? Get answers from Hilton Garden Inn Dallas Lewisville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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