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Hilton Garden Inn Dallas Lewisville

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785 SH 121 Bypass, Lewisville, TX 75067
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1 room 1 guest
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Hilton Garden Inn Dallas Lewisville
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313 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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Fort Pierce, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I had an excellent visit and business trip the service and staff were excellent. I will be back in May for another business trip and will differently stay with you. Your location is very close to the office and you shuttle bus diver was so very kind and helpful with our bags. And the food was GREAT.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kevin C, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review

Thank you for your very kind comments. We look forward to your return visit! Safe travels! More 

Fallbrook, California
Level Contributor
94 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Convenient location. Extremely friendly and helpful staff. Looks like many other HGIs. I really wanted to like the place, but the bed just about killed me. I didn't look, but I think the mattress must have been on a platform instead of a box spring. This has to be the hardest hotel bed I've ever slept on (and I've slept... More 

Was this review helpful? Yes
Kevin C, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review

Your satisfaction is very important to us and we appreciate your feedback! I was sorry to hear the bed was not working to your expectations and will make sure we take a look at it. We will be sharing your feedback with the team and want to thank you for your loyalty and business. I would love the opportunity to... More 

Chicago, Illinois
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Highly advise staying here! Staff goes above and beyond to make guests stay comfortable. Not far from airport and many places to dine in the area. Shuttle service to local restaurants, they can also give you recommendations for dining. Clean, good food, all around great experience!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kevin C, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review

On behalf of the entire team at Hilton Garden Inn- Dallas Lewisville, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! More 

Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Myself and 4 kids came into town late around 11:30pm. We were able to get a room quickly for a reasonable price and the staff was super friendly. The beds were ok (I don't care for the adjustable beds), the room was nice and clean. Overall great stay. I would definitely stay here again.

Was this review helpful? Yes
Kevin C, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review

Your satisfaction is very important to us and we appreciate your feedback! We will be sharing your feedback with the team and want to thank you for your loyalty and business. I would love the opportunity to meet next time you’re in town. More 

Vancouver Island, Canada
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed a total of 12 nights at this property in the month of July, during three separate visits. The hotel's staff are perhaps its best feature. Always friendly and accommodating. But there were several problems with the various rooms I occupied, all of which were on the top floor. One room had some ants in its bathroom, and (I... More 

Was this review helpful? Yes
Kevin C, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you... More 

Plano, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

This Hotel should be the training module for new employees. From the front desk, restaurant, wait staff, maintenance and most importantly the Event Planning Team (Sonja, Kristen and Chef), everything was impeccable. Our 2015 Family Reunion was to say the least the best we have had. And the entire Hilton Garden Inn Staff helped pulled it off without a hitch.... More 

Was this review helpful? Yes
Kevin C, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review

On behalf of the entire team at Hilton Garden Inn- Dallas Lewisville, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! More 

Houston, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

It is a very nice and clean hotel and the staff are friendly and always on the ball. The gym was always stocked with towels, fruits, and cold water. The pool is to dive for as well. My room was always organized when i came from training and the staff did always ask if there were anything they could help... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kevin C, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review

Thanks Anne for the great review. I was excited to hear that you enjoyed our pool! We look forward to having you stay with us the next time you visit your family in Dallas. More 

Boston, Massachusetts
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was my second time staying here while in town on business. The service is always good and the accommodations adequate. The staff does a nice job at really trying to make your stay comfortable. We had a noisy, cold air conditioning unit in room 220, but had no problem moving when my husband complained. The new room on the... More 

Was this review helpful? Yes
Kevin C, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review

Your satisfaction is very important to us and we appreciate your feedback! I was disappointed to hear that the ac unit was not working well in your first room but glad we were able to find a room that had a well running unit. We will be sharing your feedback with the team and want to thank you for your... More 

Ottawa
Level Contributor
56 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed July 27, 2015

All in all it is the standard Hilton Garden Inn hotel. Very clean, and new with nice rooms and a nice lobby. The staff was exceptionally friendly and helpful and made you feel very at home on the property. I enjoy walking and not driving so all in all there aren't a lot of good walking areas nearby. However there... More 

Was this review helpful? Yes
Kevin C, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review

Your satisfaction is very important to us and we appreciate your feedback! We will be sharing your feedback with the team and want to thank you for your loyalty and business. I would love the opportunity to meet next time you’re in town. More 

Atlanta, Georgia
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 25, 2015

Normally I stay next door at the Hampton Suites so I decided to give this hotel a try. It was a great stay and the cookies in the afternoon were to die for.... So yummy, blueberry cookies. Their free coffee is always a plus at Hilton properties and they had a great selection of creamers, not just the norm. Caramel... More 

Was this review helpful? Yes
Kevin C, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review

Your satisfaction is very important to us and we appreciate your feedback! We will be sharing your feedback with the team and want to thank you for your loyalty and business. I would love the opportunity to meet next time you’re in town. More 

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