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Hilton Garden Inn Dallas Lewisville

Certificate of Excellence
3.0 of 5
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785 SH 121 Bypass, Lewisville, TX 75067
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Hilton Garden Inn Dallas Lewisville
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354 Reviews from our TripAdvisor Community

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Willis, Texas
Level Contributor
97 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Very pleasant and helpful desk staff. Rooms are reasonably big but door to bathroom a bit awkward- a few more inches would have been good between toilet and open door. Breakfast was very well prepared but three are not enough tables even with wait staff working hard to keep up with morning rush, clearing and re-setting to try to accommodate... More 

Helpful?
Thank NotPickyEater
John E, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review

Dear NotPickyEater, Thank you so much for your feedback regarding our team. At times we do get very busy for breakfast. I apologize for any inconvenience this may have caused you. If you are ever back in the area we do hope you will choose to stay with us again! Kindly, John More 

Syracuse, United States
5 of 5 stars Reviewed 2 days ago NEW

Nice hotel. Great staff, friendly. Outside fire pit seating area was nice and bar staff was great and hospitable. Breakfast hot and made to order, delicious. Walking distance to great steakhouse restaurant. Driving distance is close to many other restaurants in the area.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Adam L
John E, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review

Dear Adam L, We are very pleased to read of your experience and that you enjoyed the hotel, our team and local restaurants. Thank you very much. We hope if you are in the area again you choose to stay with us! Kindly, John More 

abilene, United States
5 of 5 stars Reviewed 2 days ago NEW

Will stay again in the future. Went for a soccer tournament and was extremely tired after being at the soccer fields all day long so to come to a clean comfortable room is a plus. Everything was great except the staff on duty who served breakfast was rude and my family felt like they were judging us.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Bryan V
John E, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review

Dear Bryan V, We really appreciate your feedback and your compliments on the cleanliness of your guest room. As to your comment regarding breakfast be assured we will look into it and correct it. I apologize. Upon our next stay hopefully we can meet! Kindly, John More 

midland texas
1 review
5 of 5 stars Reviewed 3 days ago NEW

I was very impressed with the friendliness of the staff. They All went above and beyond to make our stay a great experience. I would stay here again just because of the personnel. Great rooms and superb breakfast.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 260ginab
John E, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review

Dear 260ginab, We thank you very much for your review of the hotel and our team. They strive to make each guest feel the way you did and we a grateful you took the time to write this review. Glad you enjoyed breakfast too. Please come back again and see us soon! Kindly, John More 

Irvine, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

Stayed here for a business trip. Overall a positive experience. Nice equipment in the gym, clean rooms and good breakfast. I would recommend to others. Definitely business friendly, didn't see too many families. Accessible off of the freeway.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Lisette H
John E, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review

Dear Lisette H, Thank you very much for your kind review of our hotel. We are very glad you find The Hilton Garden Inn Lewisville meets your needs as a business traveler. Please come stay with us again soon! Kindly, John More 

Lewisville, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff at this hotel is extremely friendly, helpful and accomodating! The rooms are clean, the lobby is inviting and the outside patio with fire place is a great place to unwind after a long day! I stay at this hotel every time I am in the Dallas area, very conveniently located to DFW as well!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Vivian M
John E, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review

Dear Vivian M, We really appreciate your kind review of our hotel and the team. Your loyalty is equally appreciated. We look forward to your next stay! Kindly, John More 

Lafayette, Louisiana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Our grandchildren wanted to spend the night with us. We requested two roll away beds but were told we could only have one because two would present a fire hazard. One child had to sleep in a chair. The manager had no solution for my problem. We will not stay there again in case our grandchildren should happen to want... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank William T
John E, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review

Dear William T, We appreciate your feedback sincerely apologize for not accommodating your request. Be assured the issue has been researched and resolved. We do hope in the future when in the area you decide to give us another opportunity. Kindly, John More 

nevada, United States
1 review
4 of 5 stars Reviewed 1 week ago

I went for business, but there were also several places to shop within a short distance. The hotel restaurant was very good and there was another great restaurant within walking distance. The patio area with the fireplace was a nice place to hang out in the evening. The fitness center was well equipped also. Enjoyed my stay, would definitely recommend.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Angie M
John E, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review

Dear Angie M, Thank you very much for your kind review of our hotel. We are so pleased you enjoyed the food choices and facilities. When you are in the area again we hope your choice is to stay with again! Kindly, John More 

Jacksonville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This Hilton Garden Inn is beautifully updated, super clean and so easy to access, right off the highway. I encountered super hospitality and smiling staff. Nice fitness center and perfect breakfast offered from grab-and-go to a fully prepared to order. Updated renovations that include the best shower I've ever encountered during a business stay.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Julie S
John E, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review

Dear Julie S, We truly appreciate your review our hotel and team. It is always our goal for our guests to have the experience you did. We hope your business travels bring you back to DFW soon, we would look forward to being of service! Kindly, John More 

Altoona, Pennsylvania
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

The person checking me in wrote me a personal note regarding my long travel day and had cookies and snacks delivered to my room since I would also be missing breakfast the next morning due to another long travel day! WOW! Nice touch!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Catherine H
John E, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review

Dear Catherine H, Thank you so much for your kind review. The team here strives for our guests to have the experience you did. We are so glad we hit the mark with you. Please come back and see us again soon! Kindly, John More 

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