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All 22 Lewisville hotels

Hilton Garden Inn Dallas Lewisville

3.0 of 5 Hotel   |   785 SH 121 Bypass, Lewisville, TX 75067
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Hilton Garden Inn Dallas Lewisville
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86%
Ranked #4 of 22 hotels in Lewisville
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
Dedrick J Texas City, United States
  • Overview
  • Reviews (196)
  • Photos (94)
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  • Room tips (19)
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196 people have reviewed this hotel

Traveler rating
    119
    49
    12
    10
    6
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90
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Texas City, United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

Too many problems for one visit. Some addressed... some were not. Only one washer/dryer for the entire hotel. Machine broken. Lots of youth running and playing in the hallway. Disorderly... Barely addressed by staff. Went on waaaaaay too long. Breakfast was over at 9:25, even though we were told 10:00 a.m. Then when they ran out of food, then did... More

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Coppell, United States
1 review
2 of 5 stars Reviewed 1 week ago

The heating/cooling system is very noisy and will not permit a restful sleep. The hotel is in a good location for us. The staff were very helpful but they cannot fix systemic problems such as corporate choices for cheap heating/cooling systems.

Review collected in partnership with Hilton Garden Inn

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Kevin C, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review

Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We appreciate your feedback as it assists us on improving our service and quality. Thank you for taking the time to speak with me. I am sorry for the experience you had and want you to know that your opinions are important... More

Indianapolis, Indiana
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This has always been a nice hotel in which to stay. Very nice restaurant with many options nearby. Even walking distance and a very large mall nearby (walking again). Simple business center, convention space. I do not like that the pool is seen at the front through the lobby windows. I've NEVER decided to swim in it with everyone inside... More

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Kevin C, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review

Greg G, Thank you for taking the time to complete a review on Tripadvisor. Your feedback is greatly appreciated as it helps us to improve. I understand your concerns with Dallas traffic, and glad to see there are major improvements this summer. We greatly appreciate your loyality and honest feedback! Look forward to seeing you next year. More

El Paso, United States
1 review
5 of 5 stars Reviewed 1 week ago

This is by far is the best hotel stay our team has experienced, the hotel was very accommodating to all our families. As a team they had set up a separate breakfast area for our team, at first it was not great. I spoke with the manager who welcomed my suggestion on different breakfast item and he went out of... More

Review collected in partnership with Hilton Garden Inn

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Kevin C, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review

Thank you for your very kind comments. We look forward to your return visit! Safe travels and look forward to hosting your team next year! More

Pearland, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel accommodated our baseball team for 6 days without ANY problems! The staff was wonderful with so many kids! The head chef was very professional and even opened the restaurant 1 hour early just for our team to grab breakfast before we headed to the baseball fields! By far, this was one of my best experiences in a hotel-... More

Review collected in partnership with Hilton Garden Inn

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Kevin C, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review

On behalf of the entire team at Hilton Garden Inn- Dallas Lewisville, I would like to personally thank you for your very kind feedback and was excited to hear your team had a fantastic stay. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! More

Las Colinas, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Staff were friendly and professional. Facility was modern, up to date, and well maintained. The breakfast buffet was superb for the price. The service was excellent. The room, hallway, and the entire hotel were very clean and fresh.

Review collected in partnership with Hilton Garden Inn

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Kevin C, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review

Your satisfaction is very important to us and we appreciate your very kind feedback. We will be sharing your feedback with the team and want to thank you for your loyalty and business. More

Longview, Texas
Contributor
15 reviews 15 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here one night the middle of June. I would recommend printing out the directions from the hotel's web site since GPS doesn't recognize the address. The price for a King room with a "Senior" discount was very good. The room was large with a king bed, free wi-fi, desk, dresser with drawers, chair, large flat screen TV and... More

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Kevin C, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review

Your satisfaction is very important to us and we appreciate your feedback about the GPS not working properly. You can be confident that we have followed-up on your concerns so that others are not disappointed as you were. Thank you for making the effort to share your thoughts as your comments has helped us to improve our guest experience. More

Spring, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Very nice and clean hotel, I just don't care for the sleep by number beds, but other than that, no issues, so you want me to type a minimum of 200 characters, what else is there to say, it was nice and clean, that's all I need in a hotel, clean bed and clean bathroom

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kevin C, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review

Thank you for taking the time to complete a review on Tripadvisor. Your feedback is greatly appreciated as it helps us to improve our services. More

Pittsgrove, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

I like the hilton garden hotels and have stayed many times, I am finding the price for the room is high for this area. The only difference between this hotel and the others around it is breakfast, I don't mind paying for a real breakfast because I don't like feeling like I'm in a cafeteria getting cereal from a plastic... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kevin C, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review

I'm sorry we were not able to provide you with a great experience during your recent stay. Your satisfaction is very important to us and we appreciate your feedback about our room rates. I'm excited to see that you enjoy and prefer our cooked to order breakfast over the other choices in Lewisville. Thank you for making the effort to... More

Houston, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

Initial experience was a horrible whiff of cancer causing cigarette smoke by the front door. Unbelievable AND unacceptable. Hotel needs to quarantine the smokers in an area that is out of the way from the majority non-smokers. Not where we have to breathe in the carcinogenic laden air.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kevin C, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review

I really appreciate you taking the time to share your disappointment with your recent stay with us. I want to personally apologize for the inconvenience. We do have a smoking area near the outdoor fireplace. Again, thank you for making the effort to share your thoughts. We value you as a guest, and I do want you to know that... More

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Additional Information about Hilton Garden Inn Dallas Lewisville

Address: 785 SH 121 Bypass, Lewisville, TX 75067
Phone Number:
Location: United States > Texas > Lewisville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Dallas Lewisville 3*
Reservation Options:
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Also Known As:
Hilton Garden Inn Dallas Lewisville Hotel Lewisville
Hilton Garden Inn Lewisville
Hilton Lewisville

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Best Value Hotel in Lewisville #3 Business Hotel in Lewisville #3 Family Hotel in Lewisville
Hotel Class
Official Description (provided by the hotel)
Relax in one of 165 guest rooms, suites and accessible rooms and sleep deep in a Garden Sleep System® bed. All rooms are equipped with a 32-inch flat-screen TV, a spacious work desk, an ergonomic chair, and a hospitality center featuring a microwave, refrigerator and coffee maker with Starbucks coffee. Start each morning with a cooked-to-order breakfast. Join us again for dinner at the Great American Grill®. Buy snacks or TV dinners from the Pavilion Pantry®. Unwind with a workout in the fitness center, or a dip in the swimming pool. Catch up with friends and colleagues over a beer or cocktail at our cozy Pavilion Lounge. ... more   less 
Number of rooms
165

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