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Hilton Garden Inn Dallas Lewisville

3.0 of 5 785 SH 121 Bypass, Lewisville, TX 75067
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Certificate of Excellence 2014
Hilton Garden Inn Dallas Lewisville
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Hilton Garden Inn Dallas Lewisville
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234 reviews from our community

Traveler rating
    140
    61
    16
    10
    7
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53
30
17
109
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The staff constantly strives to ensure that all guests are satisfied. You are constantly being greeted and asked if there is anything is needed. Stay at this hotel every time I come to Lewisville. Highly recommended. Excellent value for first class service.

Review collected in partnership with Hilton Garden Inn

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San Antonio, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Have stayed at Embassy and Hampton and this was just right. Great staff, full service breakfast. Nice looking but cozy lobby. Plenty conference rooms for those needing them. Convenient location to DFW

Review collected in partnership with Hilton Garden Inn

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McKinney, Texas
Top Contributor
53 reviews 53 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 1 week ago

My wife had stayed at the Hilton Garden Inn in Plano off of the Dallas North Tollway and just assumed that this one would be as nice. I have never been so wrong in my life. The rooms were uncomfortable, and uninviting. The bed was as hard as concrete, and to top it all off, my wife got stuck by... More 

Was this review helpful? Yes 1
Kevin C, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay.... More 

Tulsa, Oklahoma
Contributor
12 reviews 12 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for a basketball tournament over the weekend. The hotel was clean and the staff were helpful. The room was nice and the beds were comfortable. The only downfall was the full service breakfast was not included in the price of the room like most Hilton hotels. We would stay here again.

Was this review helpful? Yes
Kevin C, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review

Thank you for your very kind comments. We greatly appreciate your feedback, and will review the breakfast with the team. We look forward to your return visit! Safe travels! More 

Broken Arrow, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We had the most wonderful experience for a New Years celebration at this hotel! How great is it that you can have a great celebration and stay at a fantastic hotel in one trip! The food and staff are excellent!

Review collected in partnership with Hilton Garden Inn

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Kevin C, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review

On behalf of the entire team at Hilton Garden Inn- Dallas Lewisville, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back for your next New Years Eve event and will be sure to share your comments with the entire team! More 

Cedarburg, Wisconsin
Contributor
17 reviews 17 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel needs to be redesigned. The Lobby is uncomfortable, the bar is tiny and not really a bar, more of a drinking station in the lobby. Food, forget it. There is a huge wasted area outside the conference room (I think it was a conference room). Convert that to a proper bar, put in some comfortable chairs, serve something... More 

Was this review helpful? Yes
Kevin C, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve. We are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I stay at this hotel every time I am in Dallas for business due to it's convenient location, helpful staff, amenities and accommodations. The breakfast was a nice addition and the choices and quality of food are great. The waffles were delicious, fruit fresh and the staff was helpful.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kevin C, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review

Thank you for sharing your stay experience with us on Trip Advisor! We're glad you enjoyed our comfortable accommodations and convenient access to DFW Airport. I was excited to hear you enjoyed our full breakfast and the service exceeded your expectations! Thank you for taking the time to review our staff and property. Have a wonderful week! More 

Urbandale, Iowa
Top Contributor
60 reviews 60 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed December 13, 2014

We stayed in a junior suite for two nights and had a fantastic time. This is obviously a newer hotel. It is clean, has a contemporary design, and everything is in fantastic condition. The staff is extremely friendly and helpful...very welcoming. Really everyone was awesome from the front desk staff to those at the breakfast area. The breakfast is amazing... More 

Was this review helpful? Yes
Kevin C, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review

Dear: ccg001 On behalf of the entire team at Hilton Garden Inn- Dallas Lewisville, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team! At Your Service, Kevin Corprew More 

Tempe, Arizona
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 4, 2014

Great staff that was prompt, friendly, and efficient. Got in late when the kitchen was closing and the staff asked if I would like to order anything for dinner. They had it ready for me after I put my stuff in my room and it was delicious. The only issue is the adjustable comfort bed one half was rock hard... More 

Was this review helpful? Yes
Kevin C, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review

Dear: Kmcaninch, Your satisfaction is very important to us and we appreciate your feedback! We will be sharing your feedback with the team and want to thank you for your loyalty and business. The concerns you mentioned with the bed have been addressed and appreciate you taking the time to help us improve. I would love the opportunity to meet... More 

1 review
5 of 5 stars Reviewed November 27, 2014

Clean, bright, welcoming, very pleasant staff, comfortable, spacious. We arrived about 9 PM, tired and in a hurry. The staff was so pleasant- she made check-in easy, low key, and kind. Our breakfast waiter was perfect.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kevin C, General Manager at Hilton Garden Inn Dallas Lewisville, responded to this review

Richard, Thank you for sharing your stay experience with us on Trip Advisor! We're so glad you enjoyed our comfortable accommodations and the team exceeded your expectations. Thank you for taking the time to review our staff and property. Have a wonderful week! Deepest Regards, Kevin Corprew More 

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Additional Information about Hilton Garden Inn Dallas Lewisville

Address: 785 SH 121 Bypass, Lewisville, TX 75067
Phone Number:
Location: United States > Texas > Lewisville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Dallas Lewisville 3*
Number of rooms: 165
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Also Known As:
Hilton Garden Inn Dallas Lewisville Hotel Lewisville
Hilton Garden Inn Lewisville
Hilton Lewisville
Hotel Style:
#3 Family Hotel in Lewisville
#3 Business Hotel in Lewisville

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