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Holiday Inn Express Hotel & Suites Dallas Lewisville

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780 E Vista Ridge Mall Drive, Lewisville, TX 75067
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Holiday Inn Express Hotel & Suites Dallas Lewisville
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Holiday Inn Express Hotel & Suites Dallas Lewisville
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82 reviews from our community

Traveler rating
    40
    31
    5
    3
    3
See reviews for
18
14
3
36
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

This hotel was very pleasant. Very clean, friendly and helpful staff, comfortable beds, quiet and located within walking distance to some great restaurants and the mall. The continental breakfast was delicious and very much appreciated!

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San Antonio, Texas
Top Contributor
677 reviews 677 reviews
72 hotel reviews
544 helpful votes 544 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent two nights at this older property in the Vista Ridge Mall. The one special person who really exceeded our expectations was the front desk clerk named Melissa! Every time we met her she was so cheerful and helpful. I'd like to nominate her for TA employee of the month if that was possible. The rooms here are larger... More 

Was this review helpful? Yes 1
aroy2003, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas Lewisville, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. I will make sure that Melissa reads this excellent review. Sincerely, AR, Asst. General Manager More 

Norman, OK
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

No problems at all; check-in/check-out went very smooth. Nice breakfast with attentive hostess. We like staying at HI Express hotels because we can always count on a nice clean room, affordable rates and well appointed. Will definitely stay again if in the area.

Was this review helpful? Yes 1
Grand Ledge, Michigan
Top Contributor
96 reviews 96 reviews
39 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is in a great location to shopping, restaurants and downtown Dallas. The staff was very friendly and welcoming and gave us good dinner recommendations. The nicest thing about this property was the "extra" touches in the room-towels folded nicely, amenities arranged in a fancy way; things you would expect in a higher class hotel. The rooms are a... More 

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Pinetop-Lakeside, Arizona
Top Contributor
73 reviews 73 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Very well located close to shopping and restaurants even a Costco next door. Stayed three days. Good breakfast clean eating aria. Very helpful staff. When checking in I asked about going to Babe's for dinner but with the road construction all around how to get there. Before chick in was finished Marlissa had called the restaurant and confirmed root for... More 

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Kilgore, Texas
Top Contributor
191 reviews 191 reviews
38 hotel reviews
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed April 21, 2015

Was training in Flower Mound and this hotel was booked by the director. The hotel is clean and the front desk attendant very nice and friendly. We had an enjoyable stay and will probably stay here again when in the area.

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Buford, Georgia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 15, 2015

We took a chance at this hotel based on price with the surrounding hotels (which were 50% more) and we were pleasantly surprised. The room was clean and the staff always smiled and welcomed at us when we returned. Breakfast was included, but I wouldn't rate it high. It was enough to get us outdoor with a quick snack though.... More 

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aroy2003, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas Lewisville, responded to this review

We are very delighted to read that our services were relative to the price paid. It's our #1 priority that our guest feel welcomed and valued from the time they check-in until they time they depart our hotel. Thank you for choosing to stay with us again. Annie R, Asst. General Manager More 

1 review
5 of 5 stars Reviewed April 9, 2015

I stayed at the Holiday Inn Express in Lewisville, TX. I was not sure if the room I booked was going to be big enough for my wife and i and my two kids. But to my surprise, the rooms were much larger than other rooms that I have stayed in at the same brand. The staff was great, the... More 

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aroy2003, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas Lewisville, responded to this review

We are thrilled to read that you and your family had an enjoyable stay. Thank you for taking the time to post a thorough review of your most recent stay with us. We look forward to serving you again in the near future. Roy, A Asst General Manager More 

Melbourne, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed April 9, 2015

I have stayed at a number of Holiday Inn Express Hotels and the room at this hotel was pretty consistent with my other experiences. Room is nice and big, cleaned on a daily basis, even when you have the lazy Sunday sleep in, the desk is good to work on and the free internet is great, better than some 5... More 

Was this review helpful? Yes
aroy2003, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas Lewisville, responded to this review

Thank you for taking the time to share your experience regarding your most recent stay with us. I will be sure to let both Maria and Cindy know that you appreciated their outstanding customer service. Roy,A Asst. General Manager More 

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 16, 2015

Great place, very clean, room was roomy very quite beds were great ask for extra pillows got them within 15min, front desk was very helpful, went to redneck heaven for drinks and stayed for hours! Had a blast even with wife! Lot of good restaurants within walking distance.

Was this review helpful? Yes
aroy2003, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas Lewisville, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Annie R, Asst. General Manager More 

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