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All 22 Lewisville hotels

Holiday Inn Express Hotel & Suites Dallas Lewisville

2.5 of 5 Hotel   |   780 E Vista Ridge Mall Drive, Lewisville, TX 75067
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Ranked #11 of 22 hotels in Lewisville
A recent review
5 of 5 stars reviewed 3 weeks ago
Bryan L Dallas, Texas
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63 people have reviewed this hotel

Traveler rating
    32
    21
    4
    3
    3
See reviews for
12
9
3
29
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • German first
  • Any
English first
Dallas, Texas
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stay at this hotel a couple of times a year for work and I have never yet been disappointed. The beds are comfortable and they give you a choice for pillow firmness. The breakfast isn't lavish but it covers a variety of food and starts off your day well. The staff is friendly and helpful whenever I have needed... More

Was this review helpful? Yes
New Braunfels, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 22, 2014

The hotel seem nice, well kept , and the staff was friendly and professional. Everything seemed fine until we slept in the bed. Both my wife and I were eaten up in Bed Bug bites. We only stayed one night (Thank GOD) I would ask for my money back but we got the room free as part of a rewards... More

Was this review helpful? Yes 1
aroy2003, General Manager at Holiday Inn Express Hotel & Suites Dallas Lewisville, responded to this review

Hi Andrew, I am very sorry that you were not completely satisfied with your most recent stay with our hotel. I would very much like to speak with you about this previous stay so that I can assure this issue is addressed in the appropriate manner as soon as possible. If you could call the hotel at your earlist convenience... More

Wichita, Kansas
Contributor
14 reviews 14 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 11, 2014

This was a very nice hotel for the last leg of our trip. We were surprised to find a fold out couch complete with bed linens stored in a zipped bag, after requesting to change to a double bed room from our king room that we had reserved. (No double rooms were available). The couch proved very convenient, since we... More

Was this review helpful? Yes
aroy2003, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas Lewisville, responded to this review

Dear Debbie M, On behalf of our entire team at the Holiday Inn Express & Suites Lewisville we appreciate the lovely compliments. We enjoy reading when our guest stay experience exceeds their expectations! We hope that you will choose us again when in the area. More

White Oak
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 28, 2014

I was there for a 3 day stay and elevator was out of order the whole time. the breakfast was under cooked everyday....but the room was clean and Bryan at front desk gave good customer service. I would call prior to stay to make sure elevator is working.

Was this review helpful? Yes
aroy2003, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas Lewisville, responded to this review

Dear JCM1969, We are very sorry that that our elevator was out order for those 3 days during your stay. I am equally disappointed that you did not find our complimentary hot breakfast to your satisfaction. If you feel that these issues devalued your stay with us and you were not offered any type of compensation at the time you... More

Nashville, Tennessee
Top Contributor
72 reviews 72 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 28, 2014

I had a quiet stay, which is my main priority when traveling. The hotel room was clean. It is located close to a mall, so there are restaurants and Starbucks close. For business travel, it is very adequate.

Was this review helpful? Yes
aroy2003, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas Lewisville, responded to this review

Dear TNroadwarrior54321, Thank you for the short and sweet travel review regarding your stay at the Holiday Inn Express & Suites. We appreciate your awesome rating and taking the time to share your comments. More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed May 28, 2014

We stayed there over the weekend for a soccer tournament. The staff was very friendly and helpful. The breakfast was great!!! The rooms and the pool were clean and well kept. Great location. Close to everything. The pond out back and the local wildlife was an added plus. We would definitely stay there again.

Was this review helpful? Yes
aroy2003, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas Lewisville, responded to this review

Dear Kim W The Holiday Inn Express & Suites Lewisville appreciates you for taking the time to comment and rate your most stay experience on Trip Advisor. We are happy to read that you found our team welcoming and our complimentary hot breakfast delicious. Please remember us again when your business, or leisure plans find you in the Lewisville area. More

Fort Myers, Florida
Contributor
12 reviews 12 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 28, 2014 via mobile

I stayed here for 3 nights. The hotel is clean, rooms are nice, staff is friendly. The breakfast was great every morning. The room was very clean when we arrived. The shower gets nice and hot and the water pressure is perfect. I have actually stayed at this hotel twice before and will keep coming back for my visits to... More

Was this review helpful? Yes
aroy2003, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas Lewisville, responded to this review

Dear FLLovetotravel Thank you for choosing to stay at the Holiday Inn Express & Suites/Lewisville when in the area. We are glad to know that we keep meeting your expectations. We look forward to seeing you again! More

Grapevine, Texas
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 27, 2014

I checked into this hotel very late (11PM) with no reservation - traffic delayed me getting to my planned destination. Not sure what was going on - people parked in car out front waiting for guests going in and out all night. I called 911 and reported there was no emergency but clearly something odd going on. Police showed up... More

Was this review helpful? Yes
aroy2003, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas Lewisville, responded to this review

Dear Deana G We do apologize for your unfortunate experience. We have a very good working relationship with our local police department and although we rarely have to call them they have a great response time. I am not sure if you contacted the front desk so that our staff could have also been made aware so that could have... More

Houston, Texas
Top Contributor
102 reviews 102 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed May 21, 2014

I checked in for two day on a business trip. The elevator was out. It was out for the whole time I was there. I was surprised they did not offer any type of discount or anything. The rooms were big and comfortable. I did not mind walking the stairs and I need to do more of it but the... More

Was this review helpful? Yes
aroy2003, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas Lewisville, responded to this review

We do apologize for any inconvenience you may experienced with our elevator being down during your stay. Our front desk was informed to provide compensation to any guest that asked but in hindsight you are correct that a better response would have been to automatically discount and or compensate our guests rooms without them having to ask since this was... More

Dallas, Texas
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 9, 2014

Stayed here once or twice very nice hotel staff is very friendly and accommodating.. BF liked that the ice machine was close to the room and not all the way downstairs sounds silly but the little things..

Was this review helpful? Yes
aroy2003, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas Lewisville, responded to this review

Dear TexasGal74, Thank you for choosing the Holiday Inn Express & Suites Lewisville for your lodging needs and taking the time to post a comment on your most recent guest stay experience. Sometimes the little things can make or break a guest stay. I am very glad to read you had a positive experience with us! More

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Additional Information about Holiday Inn Express Hotel & Suites Dallas Lewisville

Address: 780 E Vista Ridge Mall Drive, Lewisville, TX 75067
Phone Number:
Location: United States > Texas > Lewisville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Dallas Lewisville 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Dallas Lewisville
Holiday Inn Lewisville
Holiday Inn Express Lewisville
Lewisville Holiday Inn

25 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
All rooms are 100% smoke free. Welcome to the Holiday Inn Express, Dallas- Lewisville, only 8 miles from DFW Airport at I35 E and Hwy 121 Toll. Whether it s business or pleasure, the Holiday Inn Express Hotel & Suites, Dallas- Lewisville is ready to fill your accommodations needs. This Lewisville Hotel features 90 guest rooms with high speed Internet access, of which 20 are executive suites. For your convenience, all rooms and suites come with refrigerators and microwaves. The Holiday Inn Express, Dallas- Lewisville is surrounded by scores of restaurants and shopping venues, most within walking distance. This Lewisville Hotel, just north of Dallas, is 2 blocks from Vista Ridge Mall and 4 miles from Grapevine Mills Mall and Bass Pro Outdoor World. This Lewisville Hotel is just minutes from major corporations such as McKesson, EMC Mortgage, Xerox, Verizon, Nationstar and Horizon Health. Visit Dallas-Lewisville and Stay Smart at this Holiday Inn Express Hotel and Suites! 100% smoke free environment. ... more   less 
Number of rooms
90

Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Dallas Lewisville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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