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Country Inn & Suites By Carlson, Lewisville, TX

Certificate of Excellence
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755 B East Vista Ridge Mall Dr., Lewisville, TX 75067
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Country Inn & Suites By Carlson, Lewisville, TX
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Country Inn & Suites By Carlson, Lewisville, TX
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95 reviews from our community

Traveler rating
    49
    22
    12
    8
    4
See reviews for
39
15
10
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (95)
  • Mar-May only
    (16)
  • Jun-Aug only
    (26)
  • Sep-Nov only
    (30)
  • Dec-Feb only
    (23)
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1 review
1 of 5 stars Reviewed March 4, 2015 via mobile

I had a reservation paid for upfront. I wanted to talk to the mgr- this elusive Dwayne character. I have called and left messages for 3 days with his staff. He refuses to call me back. I am shocked b/c it's not like this place is the Fours Seasons. It's s little cheap semi-okay motel on the highway. Just a... More 

Was this review helpful? Yes
TMIHospitality, Manager at Country Inn & Suites By Carlson, Lewisville, TX, responded to this review

Dear Mgrif426, Thank you for your review. Please accept my sincerest apologies for not reaching out to you. As we are short staffed, I have been working the front desk myself and have not received any calls. I was also contacted by Carlson, but the phone number that was left was for Hotwire, and not for you. I would very... More 

Eagan, Minnesota
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 19, 2015

Booked 3 rooms at this hotel with family in town for the Bison football game. Was very impressed with the staff at this hotel-exceptional and very attentive. The breakfast was great and rooms were good. Close to a lot of places to eat-a little weird to get out of back to the freeway and coming in the turn for the... More 

Was this review helpful? Yes 1
Tulsa, Oklahoma
2 reviews
1 of 5 stars Reviewed January 10, 2015

We were given a handicap room with a huge stain on the carpet right next to the pool and the ice machine, a combination of red flags. I found our later the front desk person and the manager were well aware of the massive stain and I am shocked they would even rent that room. The manager said they were... More 

Was this review helpful? Yes
TMIHospitality, Manager at Country Inn & Suites By Carlson, Lewisville, TX, responded to this review

Dear Gohawks8941, Thank you for taking the time to write a review. Once again, please accept my sincere apologies for the stained carpet in your room. Unfortunately, we were sold out that night and when my front desk referred to your room as a "Priceline Room" she just meant that was the only room available of that room type you... More 

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14 photos of this hotel

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Business center/function rooms (1)
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