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Suburban Extended Stay DFW Airport North

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1920 Lakepointe Drive, Lewisville, TX 75057
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Suburban Extended Stay DFW Airport North
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Suburban Extended Stay DFW Airport North
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20 Reviews from our TripAdvisor Community

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Traveler rating
    4
    7
    3
    1
    5
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4
2
4
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dallas, Texas
Level Contributor
67 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

So you can't compare a budget hotel to a premier hotel - its just not fair. The fact is at $40/night a hotel where you can sleep well and feel safe is a good find. We came from another extended stay type of hotel before this one so can compare the two more easily. Pros: Fairly well updated room with... More 

Was this review helpful? Yes
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 22, 2014

Good location. By 35 and close to 121. Close to Target, gas stations and food. The mall is close as well. This is a nice hotel with older rooms. The beds are older and not so comfortable. The bedding is outdated as well as the carpet and curtains. The hotel has an older smell as you can tell people used... More 

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1 review
1 of 5 stars Reviewed August 20, 2014

I stayed here from August 11-18th, 2014. The office gave me a paper at check in stating that on a weekly stay the maids would enter the room 1 time unless I paid extra for daily service but left the day blank. When I asked I was told the day would depend upon their workload. I stepped out to go... More 

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Shady Shores, TX
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 29, 2014

We booked it because it had a fold-out couch. Got ready to make the bed for my kids, and there was no fold-out couch. It was a reclining chair!!! I would not have chosen this hotel at all had I known that ahead of time. We have 4 kids and needed a place to stay in between houses while moving.... More 

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Pensacola, Florida
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 8, 2013 via mobile

Older motel but most rooms are clean and not shabby. The room we were given at check-in had a very hard mattress, but staff cheerfully gave us a different room, which was actually an upgrade to a suite at no extra charge. Only complaint (shared by other guests we talked with) is there is only one luggage cart, and it... More 

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SuburbanExtendedStay, Manager at Suburban Extended Stay DFW Airport North, responded to this review

Dear Mr. Bruce, Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. This is the type of service we strive to provide to all of our guests. Please give us a call when you are ready to make your reservation. We look forward to accommodating you soon again. More 

Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 8, 2013 via mobile

Stayed here while visiting family in the Dallas area. We loved out large our room was and the kitchen was a great plus we were able to cook and save some money by not having to eat out every night we will stay here again next year when we are back

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SuburbanExtendedStay, General Manager at Suburban Extended Stay DFW Airport North, responded to this review

We would like to thank you for taking the time to complete the online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, General... More 

Kansas City
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed August 1, 2013

We were visiting family in Texas and the Suburban Extended Stay was a good option because they had larger rooms and a kitchenette as we have 3 young kids. When we arrived the whole hotel just felt dirty but we checked in anyway. We attempted to take the kids to the pool after the long drive but the water was... More 

Was this review helpful? Yes 1
SuburbanExtendedStay, General Manager at Suburban Extended Stay DFW Airport North, responded to this review

Dear Thank you for taking the time to complete our online survey regarding your recent stay at Suburban Extended Stay Hotel. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the cleanliness of the pool, water temperature and service from the front desk agent. I have shared your feedback with our staff to... More 

Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 28, 2013 via mobile

I've written a previous review in January for Suburban Extended Stay in Lewisville. The staff is very friendly and accommodating. I really have no problems with this hotel. The problem I have is with the surrounding neighborhood and a goodly portion of the clientele currently staying here. Last night someone broke into my van here and stole approximately $4000.00 worth... More 

Was this review helpful? Yes 1
SuburbanExtendedStay, General Manager at Suburban Extended Stay DFW Airport North, responded to this review

Dear Mr. Michelson, Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. On behalf of our entire team and the City of Lewisville, We would like to apologize about the unfortunate event regarding your vehicle. We hope that you will reconsider about staying in the area. Razoo's can legally have the... More 

Sherman, Texas
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed February 7, 2013

Have stayed at this particular hotel off and on for the last few years. It seems that many companies do their training here in the DFW area and I always seem to work out my accommodations for myself. Sam and her staff are excellent. Any problems that I have encountered have been fixed quickly and with a smile. That is... More 

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SuburbanExtendedStay, General Manager at Suburban Extended Stay DFW Airport North, responded to this review

Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 27, 2013

I have stayed at this Suburban Extended Stay for lengthy periods of time since 2006. I have always had great service and accommodations. At one time I used this as my base while I was building Starbucks throughout Texas. I always feel at home when I stay here. I returned today after a hiatus of a year or so and... More 

Was this review helpful? Yes 2
SuburbanExtendedStay, General Manager at Suburban Extended Stay DFW Airport North, responded to this review

Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, More 

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