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All 22 Lewisville hotels

Suburban Extended Stay DFW Airport North

2.0 of 5 Motel   |   1920 Lakepointe Drive, Lewisville, TX 75057
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58%
Ranked #18 of 22 hotels in Lewisville
A recent review
4 of 5 stars Reviewed September 8, 2013
Bruce P Pensacola, Florida
  • Overview
  • Reviews (17)
  • Photos (4)
  • Amenities
  • Q&A
  • Room tips (3)
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17 people have reviewed this hotel

Traveler rating
    4
    6
    2
    1
    4
See reviews for
3
1
4
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Shady Shores, TX
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We booked it because it had a fold-out couch. Got ready to make the bed for my kids, and there was no fold-out couch. It was a reclining chair!!! I would not have chosen this hotel at all had I known that ahead of time. We have 4 kids and needed a place to stay in between houses while moving.... More

Was this review helpful? Yes
Pensacola, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 8, 2013

Older motel but most rooms are clean and not shabby. The room we were given at check-in had a very hard mattress, but staff cheerfully gave us a different room, which was actually an upgrade to a suite at no extra charge. Only complaint (shared by other guests we talked with) is there is only one luggage cart, and it... More

Was this review helpful? Yes
SuburbanExtendedStay, Manager at Suburban Extended Stay DFW Airport North, responded to this review

Dear Mr. Bruce, Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. This is the type of service we strive to provide to all of our guests. Please give us a call when you are ready to make your reservation. We look forward to accommodating you soon again. More

Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed September 8, 2013

Stayed here while visiting family in the Dallas area. We loved out large our room was and the kitchen was a great plus we were able to cook and save some money by not having to eat out every night we will stay here again next year when we are back

Was this review helpful? Yes
SuburbanExtendedStay, General Manager at Suburban Extended Stay DFW Airport North, responded to this review

We would like to thank you for taking the time to complete the online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, General... More

Kansas City
Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 1, 2013

We were visiting family in Texas and the Suburban Extended Stay was a good option because they had larger rooms and a kitchenette as we have 3 young kids. When we arrived the whole hotel just felt dirty but we checked in anyway. We attempted to take the kids to the pool after the long drive but the water was... More

Was this review helpful? Yes 1
SuburbanExtendedStay, General Manager at Suburban Extended Stay DFW Airport North, responded to this review

Dear Thank you for taking the time to complete our online survey regarding your recent stay at Suburban Extended Stay Hotel. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the cleanliness of the pool, water temperature and service from the front desk agent. I have shared your feedback with our staff to... More

Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 28, 2013 via mobile

I've written a previous review in January for Suburban Extended Stay in Lewisville. The staff is very friendly and accommodating. I really have no problems with this hotel. The problem I have is with the surrounding neighborhood and a goodly portion of the clientele currently staying here. Last night someone broke into my van here and stole approximately $4000.00 worth... More

Was this review helpful? Yes 1
SuburbanExtendedStay, General Manager at Suburban Extended Stay DFW Airport North, responded to this review

Dear Mr. Michelson, Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. On behalf of our entire team and the City of Lewisville, We would like to apologize about the unfortunate event regarding your vehicle. We hope that you will reconsider about staying in the area. Razoo's can legally have the... More

Carrollton, Texas
Contributor
20 reviews 20 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 7, 2013

Have stayed at this particular hotel off and on for the last few years. It seems that many companies do their training here in the DFW area and I always seem to work out my accommodations for myself. Sam and her staff are excellent. Any problems that I have encountered have been fixed quickly and with a smile. That is... More

Was this review helpful? Yes
SuburbanExtendedStay, General Manager at Suburban Extended Stay DFW Airport North, responded to this review

Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 27, 2013

I have stayed at this Suburban Extended Stay for lengthy periods of time since 2006. I have always had great service and accommodations. At one time I used this as my base while I was building Starbucks throughout Texas. I always feel at home when I stay here. I returned today after a hiatus of a year or so and... More

Was this review helpful? Yes 2
SuburbanExtendedStay, General Manager at Suburban Extended Stay DFW Airport North, responded to this review

Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, More

Atlanta, Georgia
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed June 14, 2012

First timed i have stayed in a Suburban. Next time my company sends me to Lewisville i will return! Biggest room i have stayed in!! Pool was picture perfect. staff was pleasant. would recommend to everyone.

Was this review helpful? Yes
SuburbanExtendedStay, General Manager at Suburban Extended Stay DFW Airport North, responded to this review

Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. More

dallas
1 review
4 of 5 stars Reviewed May 22, 2012

The staff was very friendly, I needed help with directions and they were able to help instantly. The hotel and my room was clean. The full size kitchen was a life saver!!

Was this review helpful? Yes
SuburbanExtendedStay, General Manager at Suburban Extended Stay DFW Airport North, responded to this review

Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. More

Carrollton, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 8, 2012

During my stay at this hotel, I was completely floored. I complained about bed bugs, & when I was complaining about bed bugs in the lobby, there were several other guests who were complaining about the same thing. I would not stay here. There is a Sun suites, & a La Quinta on the other side of the freeway. I... More

Was this review helpful? Yes 1
SuburbanExtendedStay, General Manager at Suburban Extended Stay DFW Airport North, responded to this review

Thank you for taking the time to complete the online survey regarding your stay at our hotel. This feedback was reviewed at the time it was received. The hotel had a professional Pest Control Company perform an inspection of the room. Upon inspection of the room, they did not report any findings of bed bugs. The hotel has been maintained... More

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Additional Information about Suburban Extended Stay DFW Airport North

Address: 1920 Lakepointe Drive, Lewisville, TX 75057
Location: United States > Texas > Lewisville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Suburban Extended Stay DFW Airport North 2*
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Also Known As:
Suburban Extended Stay Dfw Airport North Hotel Lewisville
Lewisville Extended Stay
Extended Stay Lewisville

4 photos of this hotel

Management photos: Courtesy of the property manager

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Hotel & grounds (2)
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Pool/beach area (1)

Amenities

Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Number of rooms
145

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