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Fairfield Inn & Suites Dallas Lewisville

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2697 Lake Vista Drive, Lewisville, TX 75067
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1 room 1 adult
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Fairfield Inn & Suites Dallas Lewisville
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84 Reviews from our TripAdvisor Community

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Level Contributor
3 reviews
1 of 5 stars Reviewed yesterday NEW via mobile

I was in Dallas in a five star hotel. Then I needed to change my location,so I called the Fairfield inn to get some info .they referred me to reservations. The hotel reservations hot line wanted to know when I was staying and if I had Marriott rewards.I asked if they had a swimming pool they did not know. If... More 

Helpful?
Thank John C
Houston, Texas, United States
2 reviews
5 of 5 stars Reviewed October 25, 2015

The hotel is just behind Costco, very easy to IH-121, and the lobby was renovated recently. During my 3-night stay, the hotel is super clean, no matter in the lobby, or in my guest room. The front desk staff members are so nice, friendly, and helpful. They are always ready to provide help and local information I needed, esp. Kristen... More 

Helpful?
Thank Flora S
Michael R, Manager at Fairfield Inn & Suites Dallas Lewisville, responded to this review

Thank you for the great feedback. We are very lucky to have a positive team and grateful to be of service to you. Thanks! More 

Indianapolis, Indiana
1 review
2 of 5 stars Reviewed October 13, 2015 via mobile

I've stayed at numerous Marriott hotels, and have always been satisfied until my stay here. Air didn't work, housekeeping walked in twice, and didn't understand anything I was asking, elevator was broken. Ugh! Never again will I stay here.

Helpful?
Thank dlyn1
Michael R, Manager at Fairfield Inn & Suites Dallas Lewisville, responded to this review

Thank you for taking the time fill out a survey. We appreciate all the feedback we get. I would like to sincerely apologize that your experience here fell short of excellent. In the rare occasions that these incidents occur, we are always open to feedback. Thank you for voicing your concerns, and giving us the opportunity to improve ourselves. More 

Lubbock, Texas
Level Contributor
36 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed September 21, 2015

I almost could not find anything to critique in this hotel. The staff was nice, check-in was easy, and the room was excellent. The location was easily accessible, and it was close to almost anything you would need (mall, restaurants, etc.). The beds were very comfortable. The breakfast was decent the first morning there. The last morning breakfast left a... More 

Helpful?
Thank Greg C
Michael R, Manager at Fairfield Inn & Suites Dallas Lewisville, responded to this review

Thank you for your honest feedback! I am glad that you enjoyed your stay with us and got to experience the amenities first hand. I will forward your comments to our staff so that we can continue improving our guest experiences. Thanks you for taking the time to share your experience! More 

Grand Forks, North Dakota
Level Contributor
6 reviews
6 hotel reviews
5 of 5 stars Reviewed September 13, 2015

We arrived to this hotel after taking a red eye from Phoenix. I called the day before to let them know we would be arriving at 2am. They were very understanding and told me they would communicate this to the night auditor. They did a wonderful job and we were welcomed with a pleasant smile when we arrived at 2am.... More 

Helpful?
Thank Jack B
Michael R, Manager at Fairfield Inn & Suites Dallas Lewisville, responded to this review

Thank you for taking the time to review our hotel. One of our key priorities is to provide the highest level of friendly and courteous service. We are glad to hear that you had an amazing arrival experience at our property. Thanks again and we hope to serve you once again! More 

Orlando, Florida
Level Contributor
109 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed August 24, 2015 via mobile

This Fairfield has been recently renovated and it is nice. When I was arrive I had reserved a standard King room but was upgraded to a suite with separate sleeping and living areas. The staff is professional and friendly as well as knowledgeable of the local area. Since the weather has been extremely hot here in the Dallas area the... More 

Helpful?
Thank LSUFAN67
Michael R, Manager at Fairfield Inn & Suites Dallas Lewisville, responded to this review

We are glad to hear you had a wonderful stay with us! I am personally glad you were able to experience one of our larger suites and am glad we exceeded your expectations! We are also very impressed with the renovations quality and hope to share that with all our guests. We appreciate the detailed review and we hope to... More 

Utila, Honduras
Level Contributor
121 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 stars Reviewed July 29, 2015

First the staff, Christina, Matt, the housekeeping supervisor and others I can't individually name, made our 3 night stay outstanding. The rooms are large, very clean, with nice amenities. We were in Lewisville for a family funeral, with several other relatives staying, and the staff went out of their way to help us. The pool looked nice for kids, the... More 

Helpful?
Thank ColibriSMA
Michael R, Manager at Fairfield Inn & Suites Dallas Lewisville, responded to this review

Thank you for taking the time to share your experience with us. We really appreciate all the kind words and I have shared this review with our team. We are glad that we were able to meet ans exceed your expectations. More 

Conway, Arkansas
Level Contributor
25 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 19, 2015 via mobile

Wonderful stay! The staff was excellent, polite and very friendly! The hotel had been upgraded with the new look and everything was nice. Room spacious as well. Only thing missing is the microwave in the rooms, other than that we enjoyed our stay very much. Breakfast was nice as well. Make sure those sweet ladies have a fan or some... More 

Helpful?
Thank Shae 9
Michael R, Manager at Fairfield Inn & Suites Dallas Lewisville, responded to this review

Thank you for the kind words. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. That is why we are very proud or our recent Full Renovation! Please be sure to ask about our suites during your next stay with us. In addition to... More 

Columbia, SC
Level Contributor
63 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
1 of 5 stars Reviewed July 14, 2015 via mobile

Nice enough place I suppose, but I will never really know since they screwed me over on a prepaid reservation! I showed up at 8:45 pm dead dog tired and ready for my room only to be told I didn't have a room. This, despite me confirming late arrival and the hotel having my credit card. Who does this? The... More 

Helpful?
3 Thank happycouplesc
Michael R, Manager at Fairfield Inn & Suites Dallas Lewisville, responded to this review

Thank you for taking the time to write a review with us. I'm glad we we're able to go over the confusion and rectify the situation. We always strive to provide a memorable experience and meet our guests’ expectations. We appreciate you giving us the opportunity to make this right for you. More 

Colorado Springs, Colorado
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed June 30, 2015

I was visiting family in the Dallas area and booked this hotel based other reviews. It was a clean, modern hotel with nice amenities and super comfy beds! The front desk staff was very polite and even helped me scrounge up some yogurt and milk for my daughter after we had missed the breakfast buffet. Location is excellent with a... More 

Helpful?
Thank LOVE2LOUNGE
Michael R, Manager at Fairfield Inn & Suites Dallas Lewisville, responded to this review

Thank yo for the positive feedback. We are always delighted to hear stories regarding your wonderful stay! We hope to see you on your next visit! More 

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