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Hampton Inn & Suites Dallas / Lewisville - Vista Ridge Mall

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2650 Lake Vista Drive, Lewisville, TX 75067
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Hampton Inn & Suites Dallas / Lewisville - Vista Ridge Mall
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Hampton Inn & Suites Dallas / Lewisville - Vista Ridge Mall
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181 reviews from our community

Traveler rating
    123
    49
    5
    2
    2
See reviews for
58
36
11
61
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Georgetown, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Great The room was clean, atmosphere was great, location great, and staff was very helpful and caring! My family and I would love to return to this hotel on our next trip to the area. There are good restaurants near by and food in hotel was good.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
DeAnna H, General Manager at Hampton Inn & Suites Dallas / Lewisville - Vista Ridge Mall, responded to this review

Thank you for taking the time to post a TripAdvisor review about your recent stay! I am so happy to hear that you had such a good visit, and I appreciate you letting others know as well. We look forward to seeing you again soon! Kindest Regards, DeAnna Hendrix General Manager More 

Mount Juliet, Tennessee
1 review
5 of 5 stars Reviewed 2 weeks ago

The service was excellent! We called for directions getting to the hotel and Marco was very friendly and gave us great directions. Marco was also pleasant and very sincere when checking us in (our car had just broken down on the interstate and we had to get a rental car). Veronica was very friendly and pleasant during checkout. Room, lobby,... More 

Was this review helpful? Yes
DeAnna H, General Manager at Hampton Inn & Suites Dallas / Lewisville - Vista Ridge Mall, responded to this review

Thank you so much for the wonderful feedback! Marco and Veronica are such assets to our team, and it is wonderful to see our guests recognize that! We look forward to seeing you again soon! Kindest Regards, DeAnna Hendrix General Manager More 

Houston, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

bedding did not look like it had been changed Long hair in bed Not typical of the service from a Hilton property Property is always in order except for this one time. Did not make me feel good getting into the bed I decided the other bed would be better

Review collected in partnership with Hampton

Was this review helpful? Yes
DeAnna H, General Manager at Hampton Inn & Suites Dallas / Lewisville - Vista Ridge Mall, responded to this review

I want you to know that I do not take cleanliness issues lightly. I assure you that I will address this with my staff and we will get better from it. Please know that we want to know immediately when you find any issues. Thank you for choosing to stay with us and if there is ever any assistance that... More 

Kansas City, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I had a great experience with Hampton. The property was clean and the rooms were great. It was a last second trip due to a funeral and I was nervous about cost. The Hampton was affordable. Not only that, I had to leave a day early because my family was getting a stomach bug so we left for our eight... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
DeAnna H, General Manager at Hampton Inn & Suites Dallas / Lewisville - Vista Ridge Mall, responded to this review

You are too kind! Thank you so much for all of the wonderful feedback. Guests like you make us want to be at our best all the time, and we appreciate you noticing the cleanliness and service that we strive to provide. Kindest Regards, DeAnna Hendrix General Manager More 

Akron, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Spacious and high level furnishing. Everything works. Best lobby I have seen - art deco and layout. Complimentary internet was fast. Lift was a good size. Bed and pillows are comfortable. Two queen sized beds are of good size. Has mini fridge and free coffee/tea in room and lobby.

Review collected in partnership with Hampton

Was this review helpful? Yes
DeAnna H, General Manager at Hampton Inn & Suites Dallas / Lewisville - Vista Ridge Mall, responded to this review

Thank you so much for telling others about your experience at our hotel! I am really happy to hear that you had such a pleasant stay, and I look forward to seeing you next time you are in town. Kindest Regards, DeAnna Hendrix General Manager More 

Waxahachie, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We can always count on Hampton to be very clean and quite. We have stayed at this location before and it still has the feel of being new. Parking at this location can be an issue if you get there late resulting in using an attached lot with low lighting.

Review collected in partnership with Hampton

Was this review helpful? Yes
DeAnna H, General Manager at Hampton Inn & Suites Dallas / Lewisville - Vista Ridge Mall, responded to this review

Thank you for taking a moment to share your experience. I am happy to see you have been loyal to the Hampton Brand. Please accept my sincere apologies for the inconvenience you experienced during your recent stay at our hotel regarding parking. Thanks again for being our guest and we look forward to seeing you again soon. Kindest Regards, DeAnna... More 

Cabot, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed February 22, 2015

The hotel was very clean and convenient to the office in Dallas. Their were a number of very good restaurants in the area. Very easy access to the Toll Road and the I35E interstate. Breakfast was not very good but not an issue since I don't mind eating at an IHOP or something.

Review collected in partnership with Hampton

Was this review helpful? Yes
DeAnna H, General Manager at Hampton Inn & Suites Dallas / Lewisville - Vista Ridge Mall, responded to this review

Thank you for posting a TripAdvisor review about your recent stay at our hotel. I was sorry to hear that you were dissatisfied with your breakfast experience. Please accept my sincere apologies and we look forward to seeing you again soon. Kindest Regards, DeAnna Hendrix General Manager More 

San Antonio, United States
1 review
5 of 5 stars Reviewed February 18, 2015

Great location. Great breakfast selection. Service was outstanding. Fast check in. Fast check out. Cool looking bubble effects near elevator. Friendly staff. Easy to get to from major freeways. Exercise room very clean. Hot tub was a delight.

Review collected in partnership with Hampton

Was this review helpful? Yes
DeAnna H, General Manager at Hampton Inn & Suites Dallas / Lewisville - Vista Ridge Mall, responded to this review

We are so thankful you enjoyed our staff and accommodations. Your comments about the staff service were wonderful and it is always our pleasure to serve you. Please let us know how we can assist you with your next stay. We look forward to seeing you again soon! Kindest Regards, DeAnna Hendrix General Manager More 

Oklahoma City, United States
1 review
3 of 5 stars Reviewed February 18, 2015

This hotel was not as good as previously expereinced. Lots of constrution around the area. Noisy hallway, uncomfortable bed. Breakfast was poor to average. Will not stay in this hotel again until I see improvements.

Review collected in partnership with Hampton

Was this review helpful? Yes
DeAnna H, General Manager at Hampton Inn & Suites Dallas / Lewisville - Vista Ridge Mall, responded to this review

Please accept my sincere apologies for the inconvenience you experienced during your recent stay at our hotel regarding breakfast. Please know that we read every review and our Guest Service Manager has been notified about your breakfast experience. I’m very sorry that we fell short of your expectations. I hope you give us another chance to serve you if your... More 

Wichita, United States
1 review
2 of 5 stars Reviewed February 10, 2015

The experience was not good at this hotel. Our room did not have a tub and we had problems with the water not being warm enough to take a shower. The mattress was hard as a rock. There was construction workers outside our room that were working early in the morning that created a lot of noise. Parking was a... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
DeAnna H, General Manager at Hampton Inn & Suites Dallas / Lewisville - Vista Ridge Mall, responded to this review

I appreciate the review of your recent stay at our hotel. Our goal is always to exceed our guest’s expectations each and every time. I’m very sorry that we fell short of your expectations. I hope you give us another chance to serve you if your travels bring you back to our area. Please know that we value your business... More 

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