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TownePlace Suites Dallas Lewisville

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731 East Vista Ridge Mall Drive, Lewisville, TX 75067
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TownePlace Suites Dallas Lewisville
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TownePlace Suites Dallas Lewisville
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TownePlace Suites Dallas Lewisville
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87 reviews from our community

Traveler rating
    54
    24
    4
    0
    5
See reviews for
28
9
6
32
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (87)
  • Mar-May only
    (23)
  • Jun-Aug only
    (18)
  • Sep-Nov only
    (20)
  • Dec-Feb only
    (26)
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San Antonio, Texas
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location! Rooms are nice and big with soft beds. The mall and several hos are within 5 minutes of the hotel. Close to Dallas and to the North Texas Universities. The only bad thing was when they cleaned my room they didn't give me hand towels and I figured it out when I was getting into the shower. :(... More 

Was this review helpful? Yes
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

Thank you very much for the great comments, and we appreciate you choosing our hotel. I'm glad to see your stay with us was a pleasant one, and that our accommodations and amenities met your needs. I do apologize for not replenishing the hand towels in your suite's bathroom, and have forwarded your comments to my housekeeping team for their... More 

Charlotte, North Carolina
1 review
5 of 5 stars Reviewed 3 weeks ago

Staff is friendly and responsive. Hotel is kept clean. Would definitely stay here again. The hotel has a small fitness center with 3 treadmills and an elliptical which are in good shape. There is also a big LA Fitness just a block down the street. Much nicer in my opinion than the surrounding hotels other than maybe the Hilton Garden... More 

Was this review helpful? Yes
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

Many thanks for the wonderful review, and we so appreciate you choosing our hotel. I'm glad to see your stay was a pleasant one, and that our accommodations and amenities met your needs. I'm especially pleased that my team's guest service helped to make your stay a memorable one, as we want all of our guests to feel right at... More 

Dallas, Texas
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 15, 2015

After camping in the rain for 3 days, we decided to spend our last night of our vacation at a hotel nearby. We were so glad that they could accommodate us last minute. The room was so clean and so big for the price! I was so extremely glad we chose this hotel out of all of the ones around... More 

Was this review helpful? Yes 1
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

What a wonderful review, and we so appreciate you choosing our hotel! Glad to see your last night of vacation was a good one, and I'm also glad we were able to accommodate you and your family. It looks like overall, your stay was a pleasant one, and I'm glad you enjoyed the "room service"/take-out from Italian Express, and even... More 

1 review
1 of 5 stars Reviewed March 2, 2015

We left something in the room, we know exactly where we left it. Housekeeping was coming in as we left, and yet, they claim to have nothing. I can't figure out why they wouldn't if they thoroughly clean the room between guests and remove things that don't belong? Either they don't clean very well, or they are dishonest. But we... More 

Was this review helpful? Yes
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

Thank you very much for your review, and on behalf of my team, I apologize your stay with us was not a memorable one. Per your call yesterday, my team and I have thoroughly checked your suite for the Nintendo DS, and have also checked the linen and laundry in case it was accidentally caught up in your suite's bedding.... More 

Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 18, 2015 via mobile

We tried staying at another hotel but it was full and three others (a rare occurrence I was told) but the front desk gal at Country Inn called to help us get in here, so grateful! Our friends stayed at Country and said it was great, but when they saw our pictures from this hotel they were saying we got... More 

Was this review helpful? Yes
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

Many thanks for the outstanding review, and - while not the original plan - we're delighted you ended up staying at our hotel! Glad to see that our accommodations and amenities met your needs, including our Texas-shaped waffles! And yes, our pool is heated, so it's available year-round - even this week, despite this crazy Texas winter weather! Many thanks... More 

Slagle, Louisiana, United States
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 16, 2015

This hotel was booked by our group for a wedding, and it was mainly okay. The staff was friendly and helpful. The water in the tub does not get hot enough for a really good soaking bath, and that is probably because of the danger to children. The breakfast had hot scrambled eggs, sausage, Texas-shaped waffles, cereal, etc. Coffee, hot... More 

Was this review helpful? Yes
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

Thank you very much for reviewing your stay, and I hope the wedding was also enjoyable. I appreciate your feedback on your stay, and thank you and your group for choosing our hotel. I'm glad to see that overall, your stay with us was a pleasant one, and that our accommodations and amenities met your needs. I have forwarded your... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 31, 2015

Jan 18th, My family came to enjoy My daughter's(Kary) Babyshower! Which was very lavish and throughout our stay we requested a specific room that was close to the lobby and accessible for The Grandmother/Our Mother. She absolutely loved the room, she said it was home away from home but more of a relaxing vacation..! The front service ladies went above... More 

Was this review helpful? Yes 1
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

First and foremost, congratulations on your forthcoming grandchild! We're so honored you chose our hotel to be a part of such a special family event, and we're delighted you and your family enjoyed your stay with us. I'm glad our accommodations and amenities met your needs, and that everyone was comfortable. Above all, I'm especially pleased that my team -... More 

1 review
5 of 5 stars Reviewed January 30, 2015

The hotel was clean and they were very nice. I would love to stay there again and would recommend people to come stay. The breakfast was hot and fresh and very delicious. The beds were comfortable and I loved the suite with the kitchen.

Was this review helpful? Yes
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

Many thanks for the great review, and we so appreciate you choosing our hotel. I'm glad to see that you enjoyed your stay and that our accommodations and amenities met your needs. I'm especially glad that my team was warm and welcoming, as we want everyone to feel right at home. It's our pleasure having you as our guest, and... More 

Broken Arrow
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed January 26, 2015

I was planning on traveling to the Dallas area from Tulsa, OK to buy a car on Sat. morning 1/24/15. Instead of leaving very early on Sat., I decided last minute to drive down Friday night and get a hotel. I had no one to care for my small Maltese puppy so I went on line to find a pet... More 

Was this review helpful? Yes 1
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

Thank you for bringing your concerns to our attention, and I apologize that your experience with us was not a memorable one. Our pet policy, including the sanitation fee, is listed on our Marriott website, Expedia, and other travel booking websites, and I have verified that the information and pricing are correct. The sanitation fee allows us to thoroughly and... More 

1 review
5 of 5 stars Reviewed January 22, 2015

I am a Marriott Owner and frequent traveler, so I loved the warm welcome of Kary E and "Bookie the Boss" at this property! They treated me like family. I appreciate Marriott's dedication to quality and cleanliness to their hotels and this was no exception - as everything was perfectly clean and welcoming. I will definitely be staying her again... More 

Was this review helpful? Yes
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

Many thanks for the wonderful comments, and my team and I appreciate you choosing our hotel. I'm delighted you enjoyed your stay, and that our accommodations and amenities met your needs. I am especially pleased that my team's guest service - in particular from Bookie and and Kary - helped to make this stay a memorable one, as we want... More 

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