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TownePlace Suites Dallas Lewisville

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731 East Vista Ridge Mall Drive, Lewisville, TX 75067
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Best prices for: 1 room 1 guest
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TownePlace Suites Dallas Lewisville
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95 Reviews from our TripAdvisor Community

Traveler rating
    59
    27
    4
    0
    5
See reviews for
32
9
6
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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    (26)
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colorado
Contributor
19 reviews 19 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We were here for 2 nights on our way home from vacation. There was a youth baseball team staying here as well. The first night was crazy with the baseball team, but the staff handled it very well and got everything under control quickly. The air conditioning did not work very well in our room. We let the manager know... More 

Was this review helpful? Yes
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

Many thanks for reviewing your stay, and we appreciate you choosing our hotel. While I'm glad to see that overall, your stay with us was a good one, I do apologize for falling short in a few areas. I've forwarded your comments to my maintenance team to investigate your suite's A/C - summer in Texas is no time to have... More 

1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

The ladies at the front desk are awesome, they met all of my needs and made me feel at home.. Thank you Alanah, Mia. Kary, Krista, Jessica and Jami. You all made me feel like family. I will definitely be coming back because the customer service is so outstanding!

Was this review helpful? Yes
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

What great comments! Many thanks for the kudos, and we appreciate you choosing our hotel. While I'm glad to see that your stay with us was a pleasant one, I'm most pleased that my team's guest service - including Alanah, Mia, Kary, Krista, Jessica and Jami - helped to make your stay a memorable one. We want all of our... More 

Boise, Idaho
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is our third multi week stay at the TownePlace Suits, every time we have stayed in this hotel the staff has been very friendly and go out of their way to make your stay comfortable. The breakfast is great and if your lucky you may get a fresh baked cookie around check-in time. They also have two great accessible... More 

Was this review helpful? Yes
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

Many thanks for the great comments, and we so appreciate you continuing to choose our hotel when in the area! I'm delighted to see you've enjoyed your stays with us, and especially that my team's guest service helped to make your experiences memorable ones. We absolutely go out of our way to make your stay more comfortable, and we so... More 

West Bountiful, Utah
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I have been a Marriott Platinum or Gold member for the past several years - I have stayed at hundreds of Marriott properties. This hotel is in my top five when considering value for the money. The staff has been amazing - the only other hotel where I am greeted by name every time I enter the front door is... More 

Was this review helpful? Yes
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

What fantastic comments! Many thanks for the wonderful review, and we so appreciate you choosing our hotel. I am delighted to see you enjoyed your stay with us, and that our accommodations and amenities met your needs. I am especially pleased to see that my team's guest service has helped to make your stays at our hotel memorable ones. We... More 

Oklahoma City, Oklahoma
1 review
4 of 5 stars Reviewed 3 weeks ago

The staff at this hotel went over and above to make our stay as nice as possible. Everyone was extremely pleasant. They helped us with directions many times and even let us have three rooms on a late checkout since our team did not play until the late afternoon and we had no where else to go. The pool was... More 

Was this review helpful? Yes
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

What a great review! Many thanks for the kudos, and we so appreciate you choosing our hotel. Very glad to see your stay was a pleasant one, and I'm especially pleased my team was warm and welcoming, as we want all of our guests to feel right at home. Hope the game was also a success, and it's our pleasure... More 

Lewisville,tx
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice hotel. Clean, spacious, quiet rooms. Nicely set up. Family of 4 with two tall teenage children. Breakfast was good. Staff was friendly. Business center computers worked well. My son slept on the hide abed. We do not recommend the sleeper sofa. Thin mattress with bar under shoulders.

Was this review helpful? Yes
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

Many thanks for the great comments, and we appreciate you and your family choosing our hotel. I'm pleased to see your overall stay with us was a pleasant one, although I'm sorry your son did not sleep well on our sofa bed. I've forwarded your comments to my maintenance team to investigate, and appreciate you bringing this to our attention.... More 

San Antonio, Texas
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 24, 2015

We've stayed here many times in the past. Very clean, recently updated. Great location. Close to shopping and many restaurants. Would highly recommend. The only improvement point I would have is the staff should be a little more outgoing. They're friendly when you interact with them but don't engage when going in and out of the building.

Was this review helpful? Yes
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

What a wonderful review, and many thanks for continuing to stay with us when visiting the area! I'm glad to see that your stay with us was a good one, and that our accommodations and amenities met your needs. I've forwarded your comments to my team for their review, and to ensure we're not overlooking any opportunities to improve our... More 

San Antonio, Texas
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 20, 2015

Ive stayed here before because I'm a Marriott rewards member. I was greeted when I came in and my rewards status was acknowledged. The front desk clerks Kary and Mark were wonderful. Kary was especially great and gave me the same room I had last time I came and she also directed me to the nearest Jason's Deli, so I... More 

Was this review helpful? Yes
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

Many thanks for the great comments, and we so appreciate you continuing to choose our hotel when visiting the Lewisville area. So glad to see you've enjoyed your stays with us, and that our accommodations and amenities have met your needs. I'm especially pleased to see that my team's guest service helped to make this most recent stay a memorable... More 

San Antonio, Texas
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 5, 2015

Great location! Rooms are nice and big with soft beds. The mall and several hos are within 5 minutes of the hotel. Close to Dallas and to the North Texas Universities. The only bad thing was when they cleaned my room they didn't give me hand towels and I figured it out when I was getting into the shower. :(... More 

Was this review helpful? Yes
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

Thank you very much for the great comments, and we appreciate you choosing our hotel. I'm glad to see your stay with us was a pleasant one, and that our accommodations and amenities met your needs. I do apologize for not replenishing the hand towels in your suite's bathroom, and have forwarded your comments to my housekeeping team for their... More 

Charlotte, North Carolina
2 reviews
5 of 5 stars Reviewed April 5, 2015

Staff is friendly and responsive. Hotel is kept clean. Would definitely stay here again. The hotel has a small fitness center with 3 treadmills and an elliptical which are in good shape. There is also a big LA Fitness just a block down the street. Much nicer in my opinion than the surrounding hotels other than maybe the Hilton Garden... More 

Was this review helpful? Yes
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

Many thanks for the wonderful review, and we so appreciate you choosing our hotel. I'm glad to see your stay was a pleasant one, and that our accommodations and amenities met your needs. I'm especially pleased that my team's guest service helped to make your stay a memorable one, as we want all of our guests to feel right at... More 

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