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TownePlace Suites Dallas Lewisville

2.5 of 5 731 East Vista Ridge Mall Drive, Lewisville, TX 75067
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Certificate of Excellence 2014
TownePlace Suites Dallas Lewisville
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TownePlace Suites Dallas Lewisville
TownePlace Suites Dallas Lewisville
TownePlace Suites Dallas Lewisville
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84 reviews from our community

Traveler rating
    52
    23
    4
    0
    5
See reviews for
28
8
5
31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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  • All months
    (84)
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    (20)
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    (18)
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  • Dec-Feb only
    (26)
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1 review
1 of 5 stars NEW

We left something in the room, we know exactly where we left it. Housekeeping was coming in as we left, and yet, they claim to have nothing. I can't figure out why they wouldn't if they thoroughly clean the room between guests and remove things that don't belong? Either they don't clean very well, or they are dishonest. But we... More 

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We tried staying at another hotel but it was full and three others (a rare occurrence I was told) but the front desk gal at Country Inn called to help us get in here, so grateful! Our friends stayed at Country and said it was great, but when they saw our pictures from this hotel they were saying we got... More 

Was this review helpful? Yes
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

Many thanks for the outstanding review, and - while not the original plan - we're delighted you ended up staying at our hotel! Glad to see that our accommodations and amenities met your needs, including our Texas-shaped waffles! And yes, our pool is heated, so it's available year-round - even this week, despite this crazy Texas winter weather! Many thanks... More 

Slagle, Louisiana, United States
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was booked by our group for a wedding, and it was mainly okay. The staff was friendly and helpful. The water in the tub does not get hot enough for a really good soaking bath, and that is probably because of the danger to children. The breakfast had hot scrambled eggs, sausage, Texas-shaped waffles, cereal, etc. Coffee, hot... More 

Was this review helpful? Yes
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

Thank you very much for reviewing your stay, and I hope the wedding was also enjoyable. I appreciate your feedback on your stay, and thank you and your group for choosing our hotel. I'm glad to see that overall, your stay with us was a pleasant one, and that our accommodations and amenities met your needs. I have forwarded your... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Jan 18th, My family came to enjoy My daughter's(Kary) Babyshower! Which was very lavish and throughout our stay we requested a specific room that was close to the lobby and accessible for The Grandmother/Our Mother. She absolutely loved the room, she said it was home away from home but more of a relaxing vacation..! The front service ladies went above... More 

Was this review helpful? Yes 1
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

First and foremost, congratulations on your forthcoming grandchild! We're so honored you chose our hotel to be a part of such a special family event, and we're delighted you and your family enjoyed your stay with us. I'm glad our accommodations and amenities met your needs, and that everyone was comfortable. Above all, I'm especially pleased that my team -... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

The hotel was clean and they were very nice. I would love to stay there again and would recommend people to come stay. The breakfast was hot and fresh and very delicious. The beds were comfortable and I loved the suite with the kitchen.

Was this review helpful? Yes
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

Many thanks for the great review, and we so appreciate you choosing our hotel. I'm glad to see that you enjoyed your stay and that our accommodations and amenities met your needs. I'm especially glad that my team was warm and welcoming, as we want everyone to feel right at home. It's our pleasure having you as our guest, and... More 

Broken Arrow
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed January 26, 2015

I was planning on traveling to the Dallas area from Tulsa, OK to buy a car on Sat. morning 1/24/15. Instead of leaving very early on Sat., I decided last minute to drive down Friday night and get a hotel. I had no one to care for my small Maltese puppy so I went on line to find a pet... More 

Was this review helpful? Yes 1
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

Thank you for bringing your concerns to our attention, and I apologize that your experience with us was not a memorable one. Our pet policy, including the sanitation fee, is listed on our Marriott website, Expedia, and other travel booking websites, and I have verified that the information and pricing are correct. The sanitation fee allows us to thoroughly and... More 

1 review
5 of 5 stars Reviewed January 22, 2015

I am a Marriott Owner and frequent traveler, so I loved the warm welcome of Kary E and "Bookie the Boss" at this property! They treated me like family. I appreciate Marriott's dedication to quality and cleanliness to their hotels and this was no exception - as everything was perfectly clean and welcoming. I will definitely be staying her again... More 

Was this review helpful? Yes
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

Many thanks for the wonderful comments, and my team and I appreciate you choosing our hotel. I'm delighted you enjoyed your stay, and that our accommodations and amenities met your needs. I am especially pleased that my team's guest service - in particular from Bookie and and Kary - helped to make this stay a memorable one, as we want... More 

Senior Contributor
32 reviews 32 reviews
20 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 19, 2015

I have enjoyed my share of nice Marriott visits but this stay was extraordinary! My husband and I needed a getaway to de-stress. We were trying to work our points and it was a bit challenging but then we found TownePlace Suites and the vivacious Bookie Arogun. She made us feel so welcome and even upgraded us to an even... More 

Was this review helpful? Yes
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

What a wonderful review! Many thanks for the great feedback, and we appreciate you choosing our hotel. Glad to see you enjoyed your stay with us, and that our accommodations and amenities met your needs. I'm especially pleased that our guest service - including Bookie - helped to make this stay a memorable one, as we want all of our... More 

Holts Summit, Missouri, United States
1 review
5 of 5 stars Reviewed December 30, 2014

Spent a week and it was great had great service. Dishwasher, pots& pans, table and flat ware. BEST experience ever with hotel. They we're friendly and fast. Hot breakfast included had sausage eggs and bacon it was just great.

Was this review helpful? Yes
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

Many thanks for the wonderful review, and we so appreciate you choosing our hotel. I'm delighted that your stay was a pleasant one, and that our accommodations and amenities met your needs. I'm especially pleased that my team was warm and welcoming, as we want every guest to feel right at home. It's our pleasure having you as our guest,... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 9, 2014

I took my 5 grandchildren on a Christmas shopping trip and we ended our day by having a slumber party at TownePlace Suites. It was perfect! I rented a two bedroom suite for the night. The kids were delighted that each room had its own tv and it was a short trip to the elevator and down to the first... More 

Was this review helpful? Yes
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

What a fantastic review! Many thanks for the wonderful comments, and we so appreciate you choosing our hotel. Very glad to see your stay was a pleasant one, and I'm delighted you and your grandchildren enjoyed a fun 'slumber party' with us to cap off a weekend of holiday shopping! It looks like our accommodations and amenities met your needs,... More 

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Additional Information about TownePlace Suites Dallas Lewisville

Address: 731 East Vista Ridge Mall Drive, Lewisville, TX 75067
Location: United States > Texas > Lewisville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Dallas Lewisville 2.5*
Number of rooms: 18
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Also Known As:
Towneplace Suites Dallas Lewisville Hotel Lewisville
Hotel Style:
#5 Family Hotel in Lewisville
#6 Business Hotel in Lewisville

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