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TownePlace Suites Dallas Lewisville

2.5 of 5 731 East Vista Ridge Mall Drive, Lewisville, TX 75067
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Certificate of Excellence 2014
TownePlace Suites Dallas Lewisville
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TownePlace Suites Dallas Lewisville
TownePlace Suites Dallas Lewisville
TownePlace Suites Dallas Lewisville
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75 reviews from our community

Traveler rating
    47
    21
    4
    0
    3
See reviews for
25
7
5
30
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I took my 5 grandchildren on a Christmas shopping trip and we ended our day by having a slumber party at TownePlace Suites. It was perfect! I rented a two bedroom suite for the night. The kids were delighted that each room had its own tv and it was a short trip to the elevator and down to the first... More 

Was this review helpful? Yes
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

What a fantastic review! Many thanks for the wonderful comments, and we so appreciate you choosing our hotel. Very glad to see your stay was a pleasant one, and I'm delighted you and your grandchildren enjoyed a fun 'slumber party' with us to cap off a weekend of holiday shopping! It looks like our accommodations and amenities met your needs,... More 

San Antonio, Texas
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Clean rooms and a friendly staff make this a repeat stay for me. Convenient to restaurants and highways. I've stayed here many times and the experience has been very consistent. Staff very approachable not like at some hotels that want to avoid patrons. Recommend you give this place a try.

Was this review helpful? Yes
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

What great comments! Many thanks for the wonderful feedback, and for continuing to choose our hotel when visiting the area. I'm glad to see your experiences have been good ones, and that our accommodations and amenities have met your needs. I'm especially pleased that my team have helped to make your feel welcomed, as we want all of our guests... More 

Lewisville, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

I have stayed here before and i always come back. I have a small pet so i love that i can bring her with me. I also like that they have a mini kitchen and stuff to cook and eat with but i could not find a wine bottle opener also the ironing board cover is way to thin i... More 

Was this review helpful? Yes
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

Many thanks for the great review, and we appreciate you - and your furry friend! - continuing to choose our hotel when visiting the area. I'm glad to see that overall, your stay with us was a pleasant one, and that our accommodations and amenities met your needs. I've forwarded your comments regarding your suite's ironing board to my housekeeping... More 

memphis tn
Contributor
13 reviews 13 reviews
9 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

I really enjoyed my recent stay at this hotel. I come to Lewisville monthly and have been staying in the area at a different hotel and decided to try a nicer place. This hotel was definitely worth the money paid! However, I do wish the hotel staff would advise paying customers when there are soccer teams in the building so... More 

Was this review helpful? Yes
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

Many thanks for reviewing your stay, and we appreciate you choosing our hotel. I'm glad to see that overall, your stay with us was a pleasant one; however, I do apologize for the noise issues you experienced. I've forwarded your comments to my team to ensure we're not overlooking any opportunities to improve our overall guest experience. We are committed... More 

Orlando, Florida, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 28, 2014

Everyone there was so polite and thoughtful Really enjoyed our stayBreakfast was good They really helped us with late night and check in We had a toddler and very helpful when needed. The staff was friendly and helped us with our needs.

Was this review helpful? Yes 1
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

Many thanks for the wonderful review, and my team and I so appreciate you choosing our hotel. I'm glad to see you and your family enjoyed your stay, and that our accommodations and amenities met your needs. I know it can be stressful traveling with a toddler, so I'm especially pleased my team was warm, welcoming and helpful during your... More 

Arkansas
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed October 25, 2014

After reserving our 2 bedroom suite for two nights a week in advance through the Marriott website, I called the hotel at 5:30pm letting the customer service agent know that I would be arriving after the 6pm "guaranteed" check in time. I was looking to go ahead and pay for the room with a credit card, I was shuffled to... More 

Was this review helpful? Yes 3
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

Thank you for reviewing your experience with us, and on behalf of my team, I apologize that you encountered some issues. We were oversold on the date of your arrival, and I do apologize that your reservation was not available as originally planned. I understand my Assistant General Manager spoke with you over the phone and, in lieu of the... More 

Bangalore, Karnataka, India
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 30, 2014

I liked what I got during my recent trip to Dallas. This was a week long stay and I wanted convenience associated with business hotels and comfort of a Kitchen, to make own dinner. Towneplace is well located, twenty five minutes to DFW Airport, ten minutes to my office and lots of eat out options for dinner not too far... More 

Was this review helpful? Yes
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

Many thanks for the great review, and we appreciate you choosing our hotel. I'm glad to see that overall, your stay was a pleasant one, and that our accommodations and amenities met your needs. If there is anything we can do to make future stays more enjoyable, please do not hesitate to ask the front desk. We will always do... More 

Louisville, Kentucky
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 18, 2014

I was in Dallas on business, my stay was extended by 5 days. The rooms were nicely appointed in a contemporary style. The lobby was clean and bright with an average breakfast. The patio was comfortable with above average furnishings. Laundry was clean and worry free. The staff are the stars here, friendly, attentive and professional. The location is very... More 

Was this review helpful? Yes
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

Many thanks for the wonderful review, and my team and I so appreciate you choosing our hotel! I'm pleased to see that your stay with us was a pleasant one, and glad that our amenities and accommodations met your needs. I am especially pleased that my team were the "stars" of your stay, as we all work hard to provide... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 3, 2014 via mobile

Booked this hotel for a Labor Day soccer tournament and was so pleased with the service I received, our rooms and the great location. From booking our rooms, checking in and everything in between the staff was so courteous and accommodating. Several people with in our team, myself included, loved the spacious suites, cleanliness and the at home feel. Yes,... More 

Was this review helpful? Yes 1
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

Many thanks for the great feedback, and on behalf of my team, I appreciate you choosing our hotel. I hope the soccer tournament was also a success, and I'm glad you enjoyed some R-&-R while staying with us. I've forwarded your comments to my team - including Karen - as everyone will enjoy reading them. We all work hard to... More 

Dallas, Texas
Top Contributor
71 reviews 71 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 2, 2014

I live in Lewisville so I only went a few miles to stay at this hotel next to Vista Ridge Mall. There are many hotels in the area to choose from but the best is this TownePlace Suites. The lobby is large and clean. My room was on the 3rd floor near the end of the hallway. Upon entering the... More 

Was this review helpful? Yes
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

What great comments, and we're so glad you enjoyed your stay with us! I'm especially pleased to see that we're your go-to accommodations in the area, and we so appreciate your choosing our hotel. I'm glad that our accommodations and amenities meet your needs, including our roomy closets! It's our pleasure having you as our guest, and we look forward... More 

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Additional Information about TownePlace Suites Dallas Lewisville

Address: 731 East Vista Ridge Mall Drive, Lewisville, TX 75067
Location: United States > Texas > Lewisville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — TownePlace Suites Dallas Lewisville 2.5*
Number of rooms: 18
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Also Known As:
Towneplace Suites Dallas Lewisville Hotel Lewisville
Hotel Style:
#4 Family Hotel in Lewisville
#6 Business Hotel in Lewisville

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