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All 22 Lewisville hotels

TownePlace Suites Dallas Lewisville

2.5 of 5 Hotel   |   731 East Vista Ridge Mall Drive, Lewisville, TX 75067
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91%
Ranked #4 of 22 Hotels in Lewisville
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Joel C Louisville, Kentucky
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69 reviews from our community

Traveler rating
    43
    20
    3
    1
    2
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20
7
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28
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • Any
English first
Louisville, Kentucky
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed yesterday NEW

I was in Dallas on business, my stay was extended by 5 days. The rooms were nicely appointed in a contemporary style. The lobby was clean and bright with an average breakfast. The patio was comfortable with above average furnishings. Laundry was clean and worry free. The staff are the stars here, friendly, attentive and professional. The location is very... More

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Booked this hotel for a Labor Day soccer tournament and was so pleased with the service I received, our rooms and the great location. From booking our rooms, checking in and everything in between the staff was so courteous and accommodating. Several people with in our team, myself included, loved the spacious suites, cleanliness and the at home feel. Yes,... More

Was this review helpful? Yes
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

Many thanks for the great feedback, and on behalf of my team, I appreciate you choosing our hotel. I hope the soccer tournament was also a success, and I'm glad you enjoyed some R-&-R while staying with us. I've forwarded your comments to my team - including Karen - as everyone will enjoy reading them. We all work hard to... More

Dallas, Texas
Top Contributor
70 reviews 70 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I live in Lewisville so I only went a few miles to stay at this hotel next to Vista Ridge Mall. There are many hotels in the area to choose from but the best is this TownePlace Suites. The lobby is large and clean. My room was on the 3rd floor near the end of the hallway. Upon entering the... More

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MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

What great comments, and we're so glad you enjoyed your stay with us! I'm especially pleased to see that we're your go-to accommodations in the area, and we so appreciate your choosing our hotel. I'm glad that our accommodations and amenities meet your needs, including our roomy closets! It's our pleasure having you as our guest, and we look forward... More

Anaheim, California
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I generally stay in Lewisville, TX when coming in to Dallas on business. There is a collection of hotels within a block or so and my former go to was the Courtyard. While I had stayed at the TownePlace suites in the past, this last trip was outstanding. They were celebrating a just because week and a barbecue on one... More

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MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

Many thanks for the great feedback, and we're delighted you both enjoyed your stay, and again chose our hotel while visiting the area! I'm especially pleased you enjoyed our special "Just Because" activities and social gatherings. It's a unique way for us to thank our guests for staying with us, and to add a personal touch to their experience. We... More

Moreno Valley, California
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

I have stay several times here at this TownePlace Suites in Lewisville. I would not stay anywhere else when traveling in the Greater Dallas area. The front desk staff (Jessica and Kary ) is awesome they always have a smile waiting for you at the front desk when you are having a bad day. The G.M. Lori is outstanding leader... More

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MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

Many thanks for the great comments, and we're delighted that you have enjoyed your experiences with us. We so appreciate you continuing to choose our hotel when in the area! Glad to see our accommodations and amenities meet your needs, and especially that my team helps to make your stays memorable. I've forwarded your review to everyone, as they will... More

Dallas
Contributor
18 reviews 18 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very pleasant stay. Clean rooms. Comfortable bed. Nice color schemes throughout the hotel. Well kept and safe environment. Pets welcome for a non-refundable deposit. Friendly and accommodating staff. Perfect for business and family trips. Good breakfast though serving area was small. Fitness room was good. Pool was refreshing. Great location for those staying in the Lewisville/Coppell area. Located just off... More

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MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

Thank you very much for the great comments, and we appreciate you choosing our hotel. I'm glad to see that overall, your stay with us was a pleasant one and that our accommodations and amenities met your needs. I do apologize for any confusion with our WiFi options; we offer a complimentary high-speed wifi option for all of our guests,... More

New Braunfels, Texas
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 14, 2014

Booked a room with two queen beds and upon arrival got 'upgraded' to one king and one sofa sleeper/pullout. It is now 3:30 AM and I am wide awake with an sore back..... The sofa sleeper has an awful mattress that I would never ask a guest to sleep on. We travelled all day and I most certainly did not... More

Was this review helpful? Yes 1
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

Thank you very much for your feedback, and I apologize that you experienced some issues with your stay. I have spoken with the General Manager, Lori Jaso, and she verified that the issues were on the part of the hotel, and I apologize for any miscommunication. Guest satisfaction is our primary goal, and we’re only as successful as our guests... More

Contributor
11 reviews 11 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 9, 2014

I was at the TownePlace suites for a few days, for work and thought the rooms were very nice, clean and comfortable. The front desk staff was very helpful, made the check-in and check-out very simple. The only compliant I would have would be the breakfast food. It wasn't very hot or very good - especially the scrabbled eggs. I... More

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MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

Many thanks for reviewing your stay, and my team and I appreciate you choosing our hotel. While I'm pleased that overall, you enjoyed your stay with us, I apologize there were some issues with our complimentary breakfast. I've forwarded your comments to my food and beverage team to look for ways we can improve our overall service and experience, and... More

1 review
4 of 5 stars Reviewed June 21, 2014 via mobile

I arrived with my family of five today for a week long stay. That is 7 mobile devices, some necessary for down time entertainment. You are only allowed to connect 2 devices to wi-fi and it cannot be changed for 24 hours. I find this to be very inconvenient and unnecessary in this day and age especially for a long... More

Was this review helpful? Yes
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

Thank you very much for reviewing your stay, and my team and I appreciate both the feedback, and your choosing our hotel. While I'm glad to see that our accommodations and amenities met your needs, I have spoken to the front desk to ensure we are communicating to all guests the complimentary WiFi capabilities in our suites. Also, our lobby... More

San Jose, California
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 17, 2014

Checked in late night for a one night stay, hotel was clean, quite and located close to mall and restaurants. room was also great, not sure how old is the hotel but it's kept up to date. traffic for 121 S to DFW is very bad in the morning so leave early.

Was this review helpful? Yes 1
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

Many thanks for the great review, and we're delighted you enjoyed your stay with us! Glad to see our accommodations and amenities met your needs, and I hope you were able to take advantage of some of the nearby shopping and dining, as we have plenty very close by! Sorry you ran into traffic; if you need route recommendations or... More

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Additional Information about TownePlace Suites Dallas Lewisville

Address: 731 East Vista Ridge Mall Drive, Lewisville, TX 75067
Location: United States > Texas > Lewisville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Dallas Lewisville 2.5*
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Also Known As:
Towneplace Suites Dallas Lewisville Hotel Lewisville

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