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TownePlace Suites Dallas Lewisville

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731 East Vista Ridge Mall Drive, Lewisville, TX 75067
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TownePlace Suites Dallas Lewisville
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99 Reviews from our TripAdvisor Community

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Traveler rating
    63
    27
    4
    0
    5
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34
9
6
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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  • All months
    (99)
  • Mar-May only
    (26)
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    (26)
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Texarkana,Texas
Level Contributor
245 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
5 of 5 stars Reviewed yesterday NEW

Let me begin by saying that I am a Marriott Rewards member and have been for many years. I have never had a bad experience at any of the Marriott properties where I have stayed throughout this great country of ours. That is primarily the reason why I was really surprised that they messed up my reservation which I made... More 

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Texarkana, Texas
Level Contributor
148 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I had a good experience here because the front desk fixed a problem due to a mixup with their reservations. The reservation was made for a two bedroom suite a few weeks before we arrived on July 23. We checked in at 3 PM and were given room 301. We didn't go up to check our room right away because... More 

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MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

Many thanks for the great review, and we so appreciate you choosing our hotel. I am delighted to see that what started out as a misstep was corrected to your satisfaction, and that you enjoyed your stay with us. I do apologize for the glitch with your room reservation, and I'm pleased my team handled it quickly and easily. I've... More 

Athens, Georgia
Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My favorite hotel in Lewisville area to stay at and has the best all around price point The rooms are spacious and very clean, great breakfast with eggs, sausage, waffles and fruit. Has a mini kitchen and best beds around The staff is alway's nice and professional. It is conveniently located to the mall and restaurants and has a shuttle

Was this review helpful? Yes
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

Many thanks for the great review, and my team and I appreciate you choosing our hotel. Glad to see you enjoyed a comfortable stay, and that our accommodations and amenities met your needs. I'm especially pleased my team was warm and welcoming, as we want all of our guests to feel right at home. It's our pleasure having you as... More 

Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I stay here very frequently and the staff is ALWAYS friendly, smiling and helpful. The rooms are always clean and comfortable. FYI - I would mention that the ac is somehow controlled from the front desk, however, upon request they will get the room colder

Was this review helpful? Yes
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

Many thanks for the wonderful review, and we so appreciate you continuing to choose our hotel when visiting the area. Glad to see your stays with us have been good ones, and that our accommodations and amenities have met your needs. I'm especially pleased that my team's guest service has helped to make your experience a good one, as we... More 

colorado
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were here for 2 nights on our way home from vacation. There was a youth baseball team staying here as well. The first night was crazy with the baseball team, but the staff handled it very well and got everything under control quickly. The air conditioning did not work very well in our room. We let the manager know... More 

Was this review helpful? Yes
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

Many thanks for reviewing your stay, and we appreciate you choosing our hotel. While I'm glad to see that overall, your stay with us was a good one, I do apologize for falling short in a few areas. I've forwarded your comments to my maintenance team to investigate your suite's A/C - summer in Texas is no time to have... More 

1 review
5 of 5 stars Reviewed 5 weeks ago via mobile

The ladies at the front desk are awesome, they met all of my needs and made me feel at home.. Thank you Alanah, Mia. Kary, Krista, Jessica and Jami. You all made me feel like family. I will definitely be coming back because the customer service is so outstanding!

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MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

What great comments! Many thanks for the kudos, and we appreciate you choosing our hotel. While I'm glad to see that your stay with us was a pleasant one, I'm most pleased that my team's guest service - including Alanah, Mia, Kary, Krista, Jessica and Jami - helped to make your stay a memorable one. We want all of our... More 

Boise, Idaho
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 10, 2015

This is our third multi week stay at the TownePlace Suits, every time we have stayed in this hotel the staff has been very friendly and go out of their way to make your stay comfortable. The breakfast is great and if your lucky you may get a fresh baked cookie around check-in time. They also have two great accessible... More 

Was this review helpful? Yes
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

Many thanks for the great comments, and we so appreciate you continuing to choose our hotel when in the area! I'm delighted to see you've enjoyed your stays with us, and especially that my team's guest service helped to make your experiences memorable ones. We absolutely go out of our way to make your stay more comfortable, and we so... More 

West Bountiful, Utah
2 reviews
5 of 5 stars Reviewed June 9, 2015

I have been a Marriott Platinum or Gold member for the past several years - I have stayed at hundreds of Marriott properties. This hotel is in my top five when considering value for the money. The staff has been amazing - the only other hotel where I am greeted by name every time I enter the front door is... More 

Was this review helpful? Yes
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

What fantastic comments! Many thanks for the wonderful review, and we so appreciate you choosing our hotel. I am delighted to see you enjoyed your stay with us, and that our accommodations and amenities met your needs. I am especially pleased to see that my team's guest service has helped to make your stays at our hotel memorable ones. We... More 

Oklahoma City, Oklahoma
1 review
4 of 5 stars Reviewed June 3, 2015

The staff at this hotel went over and above to make our stay as nice as possible. Everyone was extremely pleasant. They helped us with directions many times and even let us have three rooms on a late checkout since our team did not play until the late afternoon and we had no where else to go. The pool was... More 

Was this review helpful? Yes
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

What a great review! Many thanks for the kudos, and we so appreciate you choosing our hotel. Very glad to see your stay was a pleasant one, and I'm especially pleased my team was warm and welcoming, as we want all of our guests to feel right at home. Hope the game was also a success, and it's our pleasure... More 

Lewisville,tx
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 27, 2015

Nice hotel. Clean, spacious, quiet rooms. Nicely set up. Family of 4 with two tall teenage children. Breakfast was good. Staff was friendly. Business center computers worked well. My son slept on the hide abed. We do not recommend the sleeper sofa. Thin mattress with bar under shoulders.

Was this review helpful? Yes
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

Many thanks for the great comments, and we appreciate you and your family choosing our hotel. I'm pleased to see your overall stay with us was a pleasant one, although I'm sorry your son did not sleep well on our sofa bed. I've forwarded your comments to my maintenance team to investigate, and appreciate you bringing this to our attention.... More 

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