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Lewisville Comfort Suites Vista Ridge Mall

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755A Vista Ridge Mall Dr., Lewisville, TX 75067
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Lewisville Comfort Suites Vista Ridge Mall
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Lewisville Comfort Suites Vista Ridge Mall
Lewisville Comfort Suites Vista Ridge Mall
Lewisville Comfort Suites Vista Ridge Mall
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47 reviews from our community

Traveler rating
    18
    16
    9
    2
    2
See reviews for
15
13
3
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seattle, Washington
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a standard issue mid-price government travel approved place. Rooms clean, bed is comfy, it was quiet. The hotel is starting to need repairs, but they are cosmetic. For instance, a few tiles loose in the bathroom floor, some cracks in the sink, some very minor water damage to the ceiling above the shower, but nothing terrible and overall... More 

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Senior Contributor
22 reviews 22 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This was about the only hotel available during a recent snow/ice storm. The lady at the front desk was very helpful and friendly. The room appeared to be clean until I went to take a shower. The tub had several strands of hair and would not drain. When I went to bed, there were clothes from a previous stay between... More 

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TMIHospitality, Manager at Lewisville Comfort Suites Vista Ridge Mall, responded to this review

Dear Rebelbaseballmom14, Thank you for reviewing your recent stay at the Comfort Suites Vista Ridge Mall Lewisville. Please accept my sincere apologies for the problems you experienced during your visit. Thank you for bringing these to my attention. I have shared your comments with my staff to ensure that future guests do not have the same experience. Please allow us... More 

wilson, nc
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 1, 2015

First time at this facility. I normally do not stay at Comfort preferring something a little nicer. The price was excellent and close to where I needed to have my meetings so I went with it. It was also recommended. The staff was great. Facility clean, rooms large and very clean. Breakfast good but I was not there for the... More 

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DeSoto, Texas, United States
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 18, 2015

Hotel is close to a mall and lots of restaurants, is very clean, has a nice pool area, decent complimentary breakfast. It was ideal for us - just one night to stay over after an event at a nearby marina.

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Boston, Massachusetts
Top Contributor
87 reviews 87 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed November 24, 2014

My travel companion and I had a difficult time finding the hotel. Navigation said turn right, you have arrived,. Well, No sign just a driveway leading up to two other hotels. We followed the road a little further looking for a sign but we ended up at a dead end. Have faith in navigation, our hotel was up that driveway... More 

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TMIHospitality, Manager at Lewisville Comfort Suites Vista Ridge Mall, responded to this review

Dear Wendy K, Thank you for the review. I'm sorry to hear that you had troubles finding our hotel, but am glad that you did. I am also glad that you enjoyed our complimentary breakfast and clean rooms. We hope that if you find yourself back in the area, you will allow us another chance to host you. Sincerely, Elizabeth... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 12, 2014

Staff was very friendly and considerate. Room was clean, comfortable and quiet. We have stayed at several of the hotels in this area and this is a good value. Close to shopping, movies, and good area restaurants.

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Eagle Lake, TX
Contributor
14 reviews 14 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 24, 2014

The beds were wonderful and super comfy. The A/C was perfect and cold. The room was neat and clean. The front desk staff was friendly and helpful. Our family of five fit comfortably into the room and all slept lie babies. Our kids enjoyed the indoor pool. Great stay!

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2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 18, 2014

The place is fine if you don't mind getting your car stolen. My locked and alarmed car (a Cadillac Escalade) full of personal items (because we're moving) was stolen in broad daylight between 10:45 and 11:30 on Sunday morning from the parking lot. Instead of security, they have several signs in the parking lot that say "Not responsible for theft... More 

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TMIHospitality, Manager at Lewisville Comfort Suites Vista Ridge Mall, responded to this review

Dear Frank B, Thank you for your review of the Comfort Suites Vista Ridge Mall Lewisville. Please accept our sincerest apologies for the negative experience you had at our hotel. Guest safety is our top priority, and we are deeply saddened that something like this could happen at our hotel. Moving forward I assure you that our front desk staff... More 

San Antonio, Texas
Top Contributor
632 reviews 632 reviews
68 hotel reviews
536 helpful votes 536 helpful votes
2 of 5 stars Reviewed May 24, 2014

We were checked in by a new trainee named Gerard. He kept staring at his check in screen and took a long time to do his job. He assigned us room 114, unfortunately the lady already assigned this room objected when we tried to enter her room. Our second room was 211. It has worn out carpet, and a troublesome... More 

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TMIHospitality, Manager at Lewisville Comfort Suites Vista Ridge Mall, responded to this review

Dear Bobemac, Thank you for taking the time to review your stay at the Comfort Suites Vista Ridge Mall Lewisville. Please accept my sincerest apologies that your stay with us did not meet your expectations. We work hard to impress our guests and it's clear that we came up short. I will share your review with my entire staff to... More 

Oklahoma City, Oklahoma
Senior Contributor
42 reviews 42 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 22, 2014

Stayed at this Comfort Suites for business. Front desk staff was extremely friendly and very helpful. Room was clean, bathroom seemed a little outdated, tile was in need of repair but nothing too crazy. Would definitely stay here again because the location is outstanding for my needs.

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