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Lewisville Comfort Suites Vista Ridge Mall

2.5 of 5 755A Vista Ridge Mall Dr., Lewisville, TX 75067
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Certificate of Excellence 2014
Lewisville Comfort Suites Vista Ridge Mall
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Lewisville Comfort Suites Vista Ridge Mall
Lewisville Comfort Suites Vista Ridge Mall
Lewisville Comfort Suites Vista Ridge Mall
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43 reviews from our community

Traveler rating
    17
    14
    8
    2
    2
See reviews for
15
11
2
6
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston, Massachusetts
Top Contributor
55 reviews 55 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 24, 2014

My travel companion and I had a difficult time finding the hotel. Navigation said turn right, you have arrived,. Well, No sign just a driveway leading up to two other hotels. We followed the road a little further looking for a sign but we ended up at a dead end. Have faith in navigation, our hotel was up that driveway... More 

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TMIHospitality, Manager at Lewisville Comfort Suites Vista Ridge Mall, responded to this review

Dear Wendy K, Thank you for the review. I'm sorry to hear that you had troubles finding our hotel, but am glad that you did. I am also glad that you enjoyed our complimentary breakfast and clean rooms. We hope that if you find yourself back in the area, you will allow us another chance to host you. Sincerely, Elizabeth... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 12, 2014

Staff was very friendly and considerate. Room was clean, comfortable and quiet. We have stayed at several of the hotels in this area and this is a good value. Close to shopping, movies, and good area restaurants.

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Eagle Lake, TX
Contributor
14 reviews 14 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 24, 2014

The beds were wonderful and super comfy. The A/C was perfect and cold. The room was neat and clean. The front desk staff was friendly and helpful. Our family of five fit comfortably into the room and all slept lie babies. Our kids enjoyed the indoor pool. Great stay!

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1 review
1 of 5 stars Reviewed August 18, 2014

The place is fine if you don't mind getting your car stolen. My locked and alarmed car (a Cadillac Escalade) full of personal items (because we're moving) was stolen in broad daylight between 10:45 and 11:30 on Sunday morning from the parking lot. Instead of security, they have several signs in the parking lot that say "Not responsible for theft... More 

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TMIHospitality, Manager at Lewisville Comfort Suites Vista Ridge Mall, responded to this review

Dear Frank B, Thank you for your review of the Comfort Suites Vista Ridge Mall Lewisville. Please accept our sincerest apologies for the negative experience you had at our hotel. Guest safety is our top priority, and we are deeply saddened that something like this could happen at our hotel. Moving forward I assure you that our front desk staff... More 

San Antonio, Texas
Top Contributor
614 reviews 614 reviews
70 hotel reviews
515 helpful votes 515 helpful votes
2 of 5 stars Reviewed May 24, 2014

We were checked in by a new trainee named Gerard. He kept staring at his check in screen and took a long time to do his job. He assigned us room 114, unfortunately the lady already assigned this room objected when we tried to enter her room. Our second room was 211. It has worn out carpet, and a troublesome... More 

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TMIHospitality, Manager at Lewisville Comfort Suites Vista Ridge Mall, responded to this review

Dear Bobemac, Thank you for taking the time to review your stay at the Comfort Suites Vista Ridge Mall Lewisville. Please accept my sincerest apologies that your stay with us did not meet your expectations. We work hard to impress our guests and it's clear that we came up short. I will share your review with my entire staff to... More 

Oklahoma City, Oklahoma
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed May 22, 2014

Stayed at this Comfort Suites for business. Front desk staff was extremely friendly and very helpful. Room was clean, bathroom seemed a little outdated, tile was in need of repair but nothing too crazy. Would definitely stay here again because the location is outstanding for my needs.

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London, United Kingdom
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed May 19, 2014

This hotel is in one of those areas where there are probably 6 chain hotels within a few yards of each other. From the outside the hotel looks like one of the older ones but inside everything is bright and well maintained. The room was spacious, well appointed, clean and everything you would expect in a hotel of this chain... More 

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Marietta, Georgia
1 review
1 of 5 stars Reviewed April 23, 2014

The housekeeper came for two days in a row, cleaned the bathroom only and left, leaving our bed untouched. When we asked for an explanation, the receptionist first said that they MAY have not made up the bed because there was a personal items on it (yes, there was, a pj) really?!?!? And then said that the "do not disturb"... More 

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TMIHospitality, Manager at Lewisville Comfort Suites Vista Ridge Mall, responded to this review

Dear Samuela P, Thank you for taking the time to leave us your feedback. Please accept my apologies for your less than perfect stay at the Comfort Suites Vista Ridge Mall Lewisville. It is our policy that if any personal belongings are on the bed that we cannot change it. This is to make sure no belongings are misplaced. I'm... More 

Georgetown, Texas
1 review
3 of 5 stars Reviewed April 16, 2014

This hotel is a pretty good bang for your buck. However, if you stay here make sure you are not on the first floor, as there are no locks on the sliding windows! When I asked the front desk about it, they were not too concerned. I was told the parking lot was patrolled often. Seriously?

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TMIHospitality, Manager at Lewisville Comfort Suites Vista Ridge Mall, responded to this review

Dear Christi C, Thank you for taking the time to provide us with your feedback. I'm glad to hear that you enjoyed your stay with the Comfort Suites Lewisville. Please be assured that our windows do have a security latch, which keeps them from being opened from the outside when they are closed. Guest safety is a top priority for... More 

Texas
Contributor
20 reviews 20 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 3, 2014

Stayed here for a volleyball tournament in Carrollton and could not have been more pleased. The hotel staff was wonderful. Everybody at the front desk was helpful and so pleasant. They had free coffee in the lobby and fresh jar of citrus water which just added a welcome feeling to the place. Our room was the typical Comfort Suites quality... More 

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Additional Information about Lewisville Comfort Suites Vista Ridge Mall

Address: 755A Vista Ridge Mall Dr., Lewisville, TX 75067
Phone Number:
Location: United States > Texas > Lewisville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Lewisville Comfort Suites Vista Ridge Mall 2.5*
Number of rooms: 60
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Also Known As:
Lewisville Comfort Suites Vista Ridge Mall Hotel Lewisville
Comfort Suites Lewisville

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