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All 22 Lewisville hotels

Lewisville Comfort Suites Vista Ridge Mall

2.5 of 5 Hotel   |   755A Vista Ridge Mall Dr., Lewisville, TX 75067
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74%
Ranked #13 of 22 hotels in Lewisville
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed May 22, 2014
greg t Oklahoma City, Oklahoma
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40 people have reviewed this hotel

Traveler rating
    16
    13
    7
    2
    2
See reviews for
13
10
2
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
1 review
1 of 5 stars Reviewed 1 week ago

The place is fine if you don't mind getting your car stolen. My locked and alarmed car (a Cadillac Escalade) full of personal items (because we're moving) was stolen in broad daylight between 10:45 and 11:30 on Sunday morning from the parking lot. Instead of security, they have several signs in the parking lot that say "Not responsible for theft... More

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TMIHospitality, Manager at Lewisville Comfort Suites Vista Ridge Mall, responded to this review

Dear Frank B, Thank you for your review of the Comfort Suites Vista Ridge Mall Lewisville. Please accept our sincerest apologies for the negative experience you had at our hotel. Guest safety is our top priority, and we are deeply saddened that something like this could happen at our hotel. Moving forward I assure you that our front desk staff... More

San Antonio, Texas
Top Contributor
525 reviews 525 reviews
60 hotel reviews
463 helpful votes 463 helpful votes
2 of 5 stars Reviewed May 24, 2014

We were checked in by a new trainee named Gerard. He kept staring at his check in screen and took a long time to do his job. He assigned us room 114, unfortunately the lady already assigned this room objected when we tried to enter her room. Our second room was 211. It has worn out carpet, and a troublesome... More

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TMIHospitality, Manager at Lewisville Comfort Suites Vista Ridge Mall, responded to this review

Dear Bobemac, Thank you for taking the time to review your stay at the Comfort Suites Vista Ridge Mall Lewisville. Please accept my sincerest apologies that your stay with us did not meet your expectations. We work hard to impress our guests and it's clear that we came up short. I will share your review with my entire staff to... More

Oklahoma City, Oklahoma
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 22, 2014

Stayed at this Comfort Suites for business. Front desk staff was extremely friendly and very helpful. Room was clean, bathroom seemed a little outdated, tile was in need of repair but nothing too crazy. Would definitely stay here again because the location is outstanding for my needs.

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London, United Kingdom
Senior Contributor
28 reviews 28 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 19, 2014

This hotel is in one of those areas where there are probably 6 chain hotels within a few yards of each other. From the outside the hotel looks like one of the older ones but inside everything is bright and well maintained. The room was spacious, well appointed, clean and everything you would expect in a hotel of this chain... More

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Marietta, Georgia
1 review
1 of 5 stars Reviewed April 23, 2014

The housekeeper came for two days in a row, cleaned the bathroom only and left, leaving our bed untouched. When we asked for an explanation, the receptionist first said that they MAY have not made up the bed because there was a personal items on it (yes, there was, a pj) really?!?!? And then said that the "do not disturb"... More

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TMIHospitality, Manager at Lewisville Comfort Suites Vista Ridge Mall, responded to this review

Dear Samuela P, Thank you for taking the time to leave us your feedback. Please accept my apologies for your less than perfect stay at the Comfort Suites Vista Ridge Mall Lewisville. It is our policy that if any personal belongings are on the bed that we cannot change it. This is to make sure no belongings are misplaced. I'm... More

Georgetown, Texas
1 review
3 of 5 stars Reviewed April 16, 2014

This hotel is a pretty good bang for your buck. However, if you stay here make sure you are not on the first floor, as there are no locks on the sliding windows! When I asked the front desk about it, they were not too concerned. I was told the parking lot was patrolled often. Seriously?

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TMIHospitality, Manager at Lewisville Comfort Suites Vista Ridge Mall, responded to this review

Dear Christi C, Thank you for taking the time to provide us with your feedback. I'm glad to hear that you enjoyed your stay with the Comfort Suites Lewisville. Please be assured that our windows do have a security latch, which keeps them from being opened from the outside when they are closed. Guest safety is a top priority for... More

Texas
Contributor
20 reviews 20 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 3, 2014

Stayed here for a volleyball tournament in Carrollton and could not have been more pleased. The hotel staff was wonderful. Everybody at the front desk was helpful and so pleasant. They had free coffee in the lobby and fresh jar of citrus water which just added a welcome feeling to the place. Our room was the typical Comfort Suites quality... More

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Hewitt, Texas
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed December 28, 2013

My husband and I recently stayed at Comfort Suites, 755A Vista Ridge Mall, Dr., Lewisville, TX 75067 (972-315-6464) and were very pleased. Here are some of the positive things about the hotel: well-priced, lovely lobby, friendly staffers, ice water in the lobby, fireplace, sliding doors, luggage carts, free newspapers, full breakfast with waffles/eggs/ sausage/cereal/juices/various coffees, clean, attractive bedspread/comforters/pillows, queen-size bed... More

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Krum, Texas, United States
Senior Contributor
47 reviews 47 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 7, 2013

Stayed here during a weather event in North Texas, the place was very full and the lot was really covered in ice and sleet. The staff was very friendly and helpful. Answered questions and got people checked in rapidly. The beds were comfortable and large. The room was clean along with the towels and sheets. Looks like the TV was... More

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Saint Louis, Missouri
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 12, 2013

Was a very late arrival so was put in a accessible room. Typical CS cleaner than some. Breakfast was better than most. Guy was on station checking that things were fresh and topped off. Very friendly staff.

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Additional Information about Lewisville Comfort Suites Vista Ridge Mall

Address: 755A Vista Ridge Mall Dr., Lewisville, TX 75067
Phone Number:
Location: United States > Texas > Lewisville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Lewisville Comfort Suites Vista Ridge Mall 2.5*
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Also Known As:
Lewisville Comfort Suites Vista Ridge Mall Hotel Lewisville
Comfort Suites Lewisville

10 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Lewisville Comfort Suites® Vista Ridge Mall is conveniently located near the intersection of Interstate 35 and Tollway 121, directly adjacent to the Vista Ridge Mall. The hotel is within walking distance of the Lewisville Convention Center. The Dallas/Fort Worth International Airport is seven miles south of this Lewisville, TX hotel. Grapevine Mills mall, Pizza Hut Park, and Texas Motor Speedway are about 15 minutes away. A dozen restaurants are located within walking distance. ... more   less 
Number of rooms
60

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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