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All 22 Lewisville hotels

Extended Stay America - Dallas - Lewisville

2.0 of 5 Hotel   |   1900 Lake Pointe Drive, Lewisville, TX 75057
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Ranked #11 of 22 Hotels in Lewisville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Fran S Loyal, Wisconsin
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38 reviews from our community

Traveler rating
    24
    6
    4
    2
    2
See reviews for
8
4
6
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dallas, Texas, United States
1 review
1 of 5 stars Reviewed 5 days ago NEW

I have never been to such a disgusting hotel in my life. It was so dirty that i couldn't sleep at all! There was hair and trashes everywhere in the room including under the bed, the sheets smelled awful and there was dogs hair on them. Then I wanted another room, which I was told it was really clean, but... More 

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Loyal, Wisconsin
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We are from WI and use this as a winter getaway. Krystal is very friendly and the rooms have been renovated. Housekeeping clean and change up the linens once a week on monthly stays. We are planning on staying again in Feb. Lewisville has a very active Senior Center which we joined and participate in many of their activities and... More 

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Manager_11525, General Manager at Extended Stay America - Dallas - Lewisville, responded to this review

Thank you for taking the time to write a review of our hotel. I am glad to hear that you enjoyed our friendly staff, our housekeeping services and your stay with us overall. I will be sure to share your kind remarks with our entire team. Thank you for choosing Extended Stay America. We look forward to welcoming you again... More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 7, 2014 via mobile

We stayed here for 5 months with kids 1&4 while looking for a house for 5 months. I did a lot of research on hotels this was the only one that wasn't filled with "drugs, hookers and rude even thives as staff" it even had a kitchen. If you are lucky enough to get in here's my breakdown. (it's the... More 

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Manager_11525, General Manager at Extended Stay America - Dallas - Lewisville, responded to this review

Thank you for your great review of our property. I'm thrilled that you enjoyed your stay and the staff was helpful and courteous during your five month stay. We are proud to have provided you with a clean room at a convenient location during your search for a house. Thank you again for sharing your experience with us. We look... More 

Denton, Texas
2 reviews
5 of 5 stars Reviewed September 5, 2014

Krystal and her staff were exemplary of what a hospitality venue should be. They went above and beyond daily to make my relocation experience stress free, and my dog loved them too. I recommend this very clean and comfortable hotel to anyone I felt safe and truly cared about. Krystal should train every employee with this company nationwide on how... More 

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Zurich, Switzerland
Top Contributor
459 reviews 459 reviews
25 hotel reviews
251 helpful votes 251 helpful votes
3 of 5 stars Reviewed June 22, 2014

We booked and received a good deal via an online hotel discounter. Upon arrival, the room was ready, we were checked in promptly (I believe the gentleman’s name was Spencer). He had a friendly smile and made us feel comfortable upon arrival. The room was very nice. Two large beds, flat screen TV, dresser, work table and chair, an additional... More 

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Manager_11525, General Manager at Extended Stay America - Dallas - Lewisville, responded to this review

Thank you for taking the time to write a review. I am very pleased that you enjoyed the amenities in your room, including the free Wi-Fi that we offer. Still, I sincerely apologize for the cleanliness issues you had in your room. I've reviewed your feedback with our staff, and we are taking steps to ensure that your experience is... More 

Irving, Texas
Contributor
13 reviews 13 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 28, 2014

It is an ok place to stay for short term and if you don't have a better expectation of a place to stay. They don't offer much assistance one stays like no dish soap to wash the dishes with, no amenities (shampoo, conditioner, or hair dryer), pans are not good for cooking cause they have food stick to them even... More 

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Manager_11525, General Manager at Extended Stay America - Dallas - Lewisville, responded to this review

Carol - Thank you for providing us with details about your stay. I am sorry to hear that you were not completely satisfied with your recent experience at our hotel. Please know, even though we do not supply toiletries in our rooms, they are readily available at the front desk upon request. We are also more than happy to swap... More 

Houston, Texas
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 27, 2014

I stayed here in 2012 and loved it. This time, I am having the opposite experience. I am in my second day of a 5 day stay. I made this reservation quite a while ago and requested a non-smoking room. At first, they tried to force me into a smoking room that had been "freshened up" because they were out... More 

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Manager_11525, General Manager at Extended Stay America - Dallas - Lewisville, responded to this review

I appreciate you taking the time to write a review of your recent experience with us. I am truly disappointed that you did not enjoy your stay, and hope you will accept my apology. Please accept my apology that you were initially given a smoking room due to our availability. We will always do our best to accommodate guest requests,... More 

Lewisville, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 1, 2014

Our stay was for 7 months. Thank God for ESA. Everyone was wonderful and it felt like home. They did everything they could to make your stay as easy and pleasant as possible. We were building a new home, when we had a severe car accident, my husband was in the hospital, lost the vision in one eye. He then... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Dallas - Lewisville, responded to this review

Amanda - Thank you for taking the time to write a glowing review of your stay with us. The staff and I are glad to know that we were able to be your ‘home away from home’ during a difficult time in your life. Also, I’m happy to hear that our friendly staff met your needs, especially Shelley, Aurella, Jonathan... More 

Whitehouse, Texas
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed December 27, 2013

We try to stay at this hotel each time we come to the Lewisville area. The staff is courteous, helpful, & very professional. The rooms are clean; I have never seen any bugs in any area. I feel safe in this hotel; we are an older couple so that is very important to us. I really enjoy staying here. If... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Dallas - Lewisville, responded to this review

Karen - Thank you for your great review of our property. I'm so pleased to hear that the staff was able to handle any special requests you had and you enjoyed our free grab-and-go breakfast. Thank you for choosing Extended Stay America. We hope to see you again soon. More 

Winnsboro, Texas
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 23, 2013

What A nice staff and clean room.Thanks everone at extended stay Lewisville. Couldn't ask for more for the price. The grab and go was always there for a morning kick start. Plenty parking secure area always quiet. I35 right next door makes getting too airport easy going. And if you come here got too try RAZOOS walk next door great... More 

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Additional Information about Extended Stay America - Dallas - Lewisville

Address: 1900 Lake Pointe Drive, Lewisville, TX 75057
Phone Number:
Location: United States > Texas > Lewisville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Dallas - Lewisville 2*
Number of rooms: 101
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Also Known As:
Extended Stay Lewisville
Lewisville Extended Stay
Extended Stay America Lewisville

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