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All 22 Lewisville hotels

Extended Stay America - Dallas - Lewisville

2.0 of 5 Hotel   |   1900 Lake Pointe Drive, Lewisville, TX 75057
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Extended Stay America - Dallas - Lewisville
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80%
Ranked #12 of 22 hotels in Lewisville
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 weeks ago
FormerCaliBoy Zurich, Switzerland
  • Reviews (35)
  • Photos (37)
  • Amenities
  • Q&A
  • Room tips (8)
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35 people have reviewed this hotel

Traveler rating
    22
    6
    4
    2
    1
See reviews for
7
3
5
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • Any
English first
Zurich, Switzerland
Top Contributor
313 reviews 313 reviews
23 hotel reviews
174 helpful votes 174 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We booked and received a good deal via an online hotel discounter. Upon arrival, the room was ready, we were checked in promptly (I believe the gentleman’s name was Spencer). He had a friendly smile and made us feel comfortable upon arrival. The room was very nice. Two large beds, flat screen TV, dresser, work table and chair, an additional... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Dallas - Lewisville, responded to this review

Thank you for taking the time to write a review. I am very pleased that you enjoyed the amenities in your room, including the free Wi-Fi that we offer. Still, I sincerely apologize for the cleanliness issues you had in your room. I've reviewed your feedback with our staff, and we are taking steps to ensure that your experience is... More

Irving, Texas
Contributor
11 reviews 11 reviews
7 hotel reviews
3 of 5 stars Reviewed May 28, 2014

It is an ok place to stay for short term and if you don't have a better expectation of a place to stay. They don't offer much assistance one stays like no dish soap to wash the dishes with, no amenities (shampoo, conditioner, or hair dryer), pans are not good for cooking cause they have food stick to them even... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Dallas - Lewisville, responded to this review

Carol - Thank you for providing us with details about your stay. I am sorry to hear that you were not completely satisfied with your recent experience at our hotel. Please know, even though we do not supply toiletries in our rooms, they are readily available at the front desk upon request. We are also more than happy to swap... More

Houston, Texas
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 of 5 stars Reviewed May 27, 2014

I stayed here in 2012 and loved it. This time, I am having the opposite experience. I am in my second day of a 5 day stay. I made this reservation quite a while ago and requested a non-smoking room. At first, they tried to force me into a smoking room that had been "freshened up" because they were out... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Dallas - Lewisville, responded to this review

I appreciate you taking the time to write a review of your recent experience with us. I am truly disappointed that you did not enjoy your stay, and hope you will accept my apology. Please accept my apology that you were initially given a smoking room due to our availability. We will always do our best to accommodate guest requests,... More

Lewisville, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 1, 2014

Our stay was for 7 months. Thank God for ESA. Everyone was wonderful and it felt like home. They did everything they could to make your stay as easy and pleasant as possible. We were building a new home, when we had a severe car accident, my husband was in the hospital, lost the vision in one eye. He then... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Dallas - Lewisville, responded to this review

Amanda - Thank you for taking the time to write a glowing review of your stay with us. The staff and I are glad to know that we were able to be your ‘home away from home’ during a difficult time in your life. Also, I’m happy to hear that our friendly staff met your needs, especially Shelley, Aurella, Jonathan... More

Whitehouse, Texas
1 review
4 of 5 stars Reviewed December 27, 2013

We try to stay at this hotel each time we come to the Lewisville area. The staff is courteous, helpful, & very professional. The rooms are clean; I have never seen any bugs in any area. I feel safe in this hotel; we are an older couple so that is very important to us. I really enjoy staying here. If... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Dallas - Lewisville, responded to this review

Karen - Thank you for your great review of our property. I'm so pleased to hear that the staff was able to handle any special requests you had and you enjoyed our free grab-and-go breakfast. Thank you for choosing Extended Stay America. We hope to see you again soon. More

Winnsboro, Texas
Contributor
19 reviews 19 reviews
18 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 23, 2013

What A nice staff and clean room.Thanks everone at extended stay Lewisville. Couldn't ask for more for the price. The grab and go was always there for a morning kick start. Plenty parking secure area always quiet. I35 right next door makes getting too airport easy going. And if you come here got too try RAZOOS walk next door great... More

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Denver, Colorado
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 8, 2013

I had problems at check-in, but it wasn't the fault of the Hotel, but rather Priceline. Priceline dropped the ball and never submitted my reservation. When I arrived, Krystal went above and beyond to do the right thing and get me into a room. Her courtesy and customer service skills should serve as a model for employees of all industries.... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Dallas - Lewisville, responded to this review

Thank you for taking the time to write a review of your stay. I'm sorry to hear you had an issue with your reservation but, I am glad that Krystal was able to resolve the problem quickly and provide courteous service. Also, I am pleased that our hotel met your expectations and your stay was enjoyable. I will pass your... More

Ann Arbor, Michigan
Senior Contributor
44 reviews 44 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed September 29, 2013

First, a thank you to the hotel staff for being friendly and having a smooth check in and check out process. Unfortunately, I experienced several problems during my 2-week stay. * Toilet was in need of repairs, which did get fixed a few days into my stay. * Toilet was not properly cleaned before check in. This was never fully... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Dallas - Lewisville, responded to this review

Rob - Thank you for taking the time to write a review of your stay. I sincerely apologize about the multiple issues you had during your 2 week stay. Please know these are isolated incident and to prevent this from happening again, my team is reviewing with the housekeeping staff our cleanliness standards. Additionally we do request any issues with... More

Chile
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 15, 2013 via mobile

I just can't stay anywhere else when I have to go to Dallas. It's like going to my second home. The staff is very friendly and the location its great. I think it is really good for the price. I will come back soon.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Dallas - Lewisville, responded to this review

Mariela - Thank you for taking the time to write a review of your stay. I'm thrilled that our hotel has become your second home. It is really great to know that the service our staff provided to you and our location are just some of the reasons we were able to achieve this goal! Thank you again for sharing... More

Kansas City, Missouri
1 review
5 of 5 stars Reviewed August 16, 2013

My wife and I wanted to spend sometime in this area and explore the neighboring towns to assess the feasibility of relocating to this area. We found this hotel through intensive research on the internet. The facilities offered by the hotel, the low cost, and most importantly, the raving reviews on this Tripadvisor web site, influenced our decision to book... More

Was this review helpful? Yes
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Additional Information about Extended Stay America - Dallas - Lewisville

Address: 1900 Lake Pointe Drive, Lewisville, TX 75057
Phone Number:
Location: United States > Texas > Lewisville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Dallas - Lewisville 2*
Reservation Options:
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Also Known As:
Extended Stay Lewisville
Lewisville Extended Stay
Extended Stay America Lewisville

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Amenities

Free Parking Kitchenette Wheelchair access
Hotel Class
Number of rooms
101

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