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Homewood Suites Dallas/Lewisville

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700 Hebron Parkway, Lewisville, TX 75057
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Homewood Suites Dallas/Lewisville
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Homewood Suites Dallas/Lewisville
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231 reviews from our community

Traveler rating
    118
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    29
    18
    11
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97
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72
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Saint Louis, Missouri
1 review
4 of 5 stars Reviewed 2 days ago NEW

Hotel staff was very helpful. Internet service was slow. Cleanliness of room could have been a little better. Evening reception was nice. Breakfast was hot and good. Many restaurants near by for dinner if you don't eat at the evening reception.

Review collected in partnership with Homewood Suites by Hilton

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Middleton, WI, United States
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Great location in the Lewisville, TX area. near everything you might need. Friendly staff. Breakfast and afternoon Manager's reception are great values-they are free. Fitness center and business center are good and there is an outdoor basketball court where the kids can use some energy and get out of the room. It is next to the pool.

Review collected in partnership with Homewood Suites by Hilton

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

We have family in Coppell we try to visit once every 1-2yrs, and coming from Florida, we make it a week-long stay. In the past we've had our hotels in Coppell booked for us by our brother-in-law with his rewards points staying for example at places like Candlewood Suites or Fairfield Inn Marriott. This trip, we decided to book our... More 

Was this review helpful? Yes 1
Daryl R, General Manager at Homewood Suites Dallas/Lewisville, responded to this review

I must admit you brought a tear to my ear. There are times when you truly know the efforts you make on a daily basis are having a positive impact on someone. Your kind words let me and my team feel the pride and satisfaction from our efforts Knowing you will be returning also brings a strong sense of satisfaction... More 

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed here two weeks on business. The facility is in dire need of upgrade but my room and the rest of the facility was always clean. The staff is tremendous. Always greeted me with a smile and were eager to help. Gerald, the night desk person went out of his way Saturday morning to help me get copies for an... More 

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Kellie F, Director of Sales at Homewood Suites Dallas/Lewisville, responded to this review

Cleanliness and friendliness are always a priority for our team. It helps you, our guest, feel comfortable while away from home. As we look forward to our future improvements we remember today what is most important, you as a valued guest. More 

Edmond, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

door locks never worked; paper falling off the walls; sofa was salvation army reject; place was filthy; place was noisy; food was not fit for dogs; linen appeared to have been on bed for months; no bottled water as is usually given to guest especially shelling out 200 dollars per night. unbelievable

Review collected in partnership with Homewood Suites by Hilton

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Kellie F, Director of Sales at Homewood Suites Dallas/Lewisville, responded to this review

Mr. Payne, We are so sorry you had a poor experience while staying with us. It is our goal to meet and exceed our guests expectations. Unfortunately we fell short for you. Moving forward we will utilize your feedback to continue to improve. Good luck in your future travels and hope the RV got fixed. More 

Dallas, Texas
Contributor
20 reviews 20 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Wallpaper refusing to adhere to the walls. Carpet that is well beyond its expiration date. An overall feeling of "blah." This property does not keep pace with other Homewood Suites locations. The positive: easy to find, close to restaurants and such, pleasant staff, quiet hallways. Here's hoping this place gets updated. Soon.

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Kellie F, Director of Sales at Homewood Suites Dallas/Lewisville, responded to this review

Thank you for your feedback and pointing out the positives and the areas of opportunity. There will be some cosmetic changes occurring in the near future that will really highlight our property even more We will continue to have a friendly staff, great location and plenty of complimentary offerings. More 

Tampa, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel is the best, but that is because of the employees. I stayed there for five days for business. My job required me to work nights, the friendly staff accommodated my needs and came to clean my room after 2:00PM. Also on the last day I left in a hurry to get to the airport and left my phone... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Kellie F, Director of Sales at Homewood Suites Dallas/Lewisville, responded to this review

Carlos, It is always a delight to impress a guest. Karen loved hearing and reading about the wonderful service she provided you. This does embody what we want to set as our example, and Karen seems to have raised the bar. Look forward to seeing you again on your next visit to the Dallas - Lewisville TX area. More 

Houston, Texas
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Staff, hotel, and food were all great!!! Room was very clean and stocked. I would go back there anytime. Conveniently located to everything we needed. My family was very pleased with this experience .

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Kellie F, Director of Sales at Homewood Suites Dallas/Lewisville, responded to this review

We are so pleased your family enjoyed their time at our property. Our staff takes pride in providing a memorable experience. The highest compliment is you would come back and stay with us anytime Hopefully we see you again soon. More 

San Antonio, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

In general, I prefer Homewood suites to other chains. The atmosphere is similar to an efficiency apartment, vs a "room". Though I travel for business, I wouldn't hesitate to book with "family" in mind. The complementary breakfast and evening meals are adequate and you can't beat them if you're traveling with kids.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Kellie F, Director of Sales at Homewood Suites Dallas/Lewisville, responded to this review

David, We always appreciate loyalty to Hilton branded hotels so thank you. Having an all suite property helps our guests find the space they want to feel fully comfortable, whether you are a business traveler or family enjoying the time away from home. See you soon. More 

Longview, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 15, 2015

The hotel is consistently clean, affordable and is in a good location. Plenty of restaurants in the area. We stay here when we come to the spring race at TMS. Only takes about 15 minutes to get to the track when you take Flower Mound Road.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Kellie F, Director of Sales at Homewood Suites Dallas/Lewisville, responded to this review

James, We are always happy to have repeat visitors. It helps us know we are doing something right. The value at staying with us race weekend is immense. See you next year. More 

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