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Residence Inn Dallas Lewisville

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755 C Vista Ridge Mall Drive, Lewisville, TX 75067
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1 room 1 adult
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Residence Inn Dallas Lewisville
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82 Reviews from our TripAdvisor Community

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Modena, Italy
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed November 30, 2015 via mobile

Booked room for 2 adults and 2 children. When room was cleaned the cleaning staff took the blanket from our sofa bed. That night I went to front desk to get a blanket. I was rudely told there were no blankets and to try turning up the heat. Hotel was not even full, so a blanket could have easily been... More 

Helpful?
Thank Rob K
TMIHospitality, Manager at Residence Inn Dallas Lewisville, responded to this review

Dear Rob K, Thank you for taking time to review the Residence Inn Dallas Lewisville. I sincerely apologize for the issues you experienced. We pride ourselves on complete guest satisfaction and understand how disappointing it can be when everything is not as you had hoped. I have addressed your concerns with my staff to ensure situations like this are handled... More 

Minneapolis, Minnesota
Level Contributor
51 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed November 13, 2015

It's in a decent location for us. It was remodeled a few years back, and so the rooms are rather fresh. Having the kitchenette is a nice feature. The room we stayed in has a strange flaw where the toilet sits really close to the wall. (it's really bizarre). I'm sure the plumbing was set in the slab before that... More 

Helpful?
Thank pattycakesmn
TMIHospitality, Manager at Residence Inn Dallas Lewisville, responded to this review

Dear Pattycakesmn, Thank you for taking the time to review your stay at the Residence Inn Dallas Lewisville. I'm pleased you enjoyed our location and clean rooms. I apologize for the troubles you experienced with your pullout couch. Your comments will be shared with my staff to ensure similar situations can be avoided in the future. I hope that if... More 

Albuquerque, New Mexico
Level Contributor
50 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed August 16, 2015

We stayed here one night while traveling to South Texas. We arrived after dark, and the hotel was easy to get to using GPS even with the road construction on I-35E. The room was quiet, clean and the AC worked perfectly....really all I need in a hotel. The hotel DOES have the tiny pillows that a lot of the Marriots... More 

Helpful?
Thank nmsoonergirl
TMIHospitality, Manager at Residence Inn Dallas Lewisville, responded to this review

Dear Nmsoonergirl, Thank you for taking the time to review the Residence Inn Dallas Lewisville. We are very happy that you enjoyed your stay with us and hope that you visit us again when your travels bring you back to the Lewisville area. Kind thanks, Janet F. General Manager More 

Simi Valley, California, United States
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed August 4, 2015

Arrived at approximately 5:00 and were told that they sold or room to an overstay. We had booked a family suite as this was the last night of our trip, so we wanted to pack with kids off in their own space. They did offer to give us rooms next to each other or another hotel 20 miles away but... More 

Helpful?
1 Thank Tom K
TMIHospitality, Manager at Residence Inn Dallas Lewisville, responded to this review

Dear Tom K, Thank you for taking the time to review the Residence Inn Dallas Lewisville. I'm very sorry that we weren't able to accommodate your original room request and our resolution was less than satisfactory. We understand how frustrating these situations can be for our guests, and work hard to avoid them. Unfortunately, this time we came up short.... More 

Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 9, 2015

We stayed in this hotel for a few days while attending a wedding in the Dallas area. This hotel was perfect for our needs. This residence has all of the latest Residence Inn amenities that I have come to expect as a busy business traveler, but the quality of the staff really sets this one apart. They were cordial, helpful... More 

Helpful?
1 Thank Jfdeppe
Ashburn, Virginia
Level Contributor
82 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed June 22, 2015

I was greeted in a friendly manner, by an agent who immediately acknowledged my platinum status with Marriott. I was provided a complimentary upgrade to a 2 bedroom suite. Each bedroom had its own full bathroom, and there was a full service kitchen/living room between the two bedrooms. On Mondays through Wednesdays, this Residence Inn offers a free breakfast buffet,... More 

Helpful?
1 Thank wanderingidiot
Park Ridge, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 11, 2015

For folks travelling to the Lewisville, TX area, look no further than the Residence Inn on Vista Ridge Mall Drive. Transportation is convenient and rates are competitive. More importantly, the staff is exceptional. As a road warrior who spent many days, weeks and months there – I always valued the management’s and staff’s warm and willing attitude. To be consistently... More 

Helpful?
1 Thank Bruce M
1 review
5 of 5 stars Reviewed May 8, 2015 via mobile

The people at this establishment far surpass anything I've ever experienced... from the front counter, to the cooks, and the cleaners. Everyone is there to help you enjoy your stay. I love these people.

Helpful?
Thank marin198
Cleveland, Ohio
Level Contributor
82 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed April 8, 2015

We stayed here at the last minute, and were so glad we did! We have stayed at numerous Residence Inns, but this one really stands out. Most importantly, the staff were amazing. Every single person we encountered - the manager, every front desk person and anyone we encountered while there must take happy, friendly pills. I was in a good... More 

Helpful?
1 Thank BadcopBubby
Las Vegas, Nevada
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 26, 2015

The people at this hotel make it a pleasure to stay. From management to everyone else (including Kervana at the front desk) went out of their way to make our stay pleasant. We had our three year old grand-daughter with us and they made her day with a little gift. The social hour was very nice. Service was great and... More 

Helpful?
Thank JGF621
Questions? Get answers from hotel staff and past guests. Ask a question

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