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BEST WESTERN South Plains Inn & Suites

204 N College Ave, Levelland, TX 79336
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BEST WESTERN South Plains Inn & Suites
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BEST WESTERN South Plains Inn & Suites
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38 reviews from our community

Traveler rating
    21
    12
    3
    0
    2
See reviews for
12
2
Solo
0
13
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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    (38)
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    (7)
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El Paso, Texas
1 review
5 of 5 stars Reviewed 1 week ago

I am the head basketball coach at San Elizario High school. My team went up to Levelland for a tournament. and we were lucky enough to stay at The Best Western South Plains Inn and Suites. The hotel was very clean people were friendly and respectful. they were very helpful before going up there, specially Emily. I would recommend this... More 

Was this review helpful? Yes
Best Western S, Assistant Manager at BEST WESTERN South Plains Inn & Suites, responded to this review

Thank you Mauricio P for your survey! It is always great to hear that our hotel is clean. Our housekeepers do an awesome job to ensure that your room will always be clean and neat! It also pleases us to hear that our staff is friendly, respectful, and helpful! We try our best to provide great customer service to every... More 

Mansfield, TX
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I had mixed feelings about this hotel. I recently stayed here for a week while I was in the area for work. The staff was friendly and helpful. The rooms were nice, and the hotel had some nice amenities. My problems came from a lot of malfunctions over the week. For starters, the floors were very noisy. Walking around the... More 

Was this review helpful? Yes
Best Western S, Assistant Manager at BEST WESTERN South Plains Inn & Suites, responded to this review

Hello 13Kenny13! Thank you for letting us know how we are doing! I am pleased to hear that our staff was friendly and helpful to you! I am sorry to hear that the floors were very noisy. We will have our maintenance staff check in to the issue and see what options we have to fix it. I want to... More 

Monahans, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We came and stayed with our basketball team this weekend. The hotel was clean, staff was very helpful and breakfast was good! The staff even helped me do my teams laundry, they went above and beyond! The only negative would be the internet, it is very slow and doesn't work a lot of times but we survived! Thanks for the... More 

Was this review helpful? Yes
Best Western S, Assistant Manager at BEST WESTERN South Plains Inn & Suites, responded to this review

Thank you Terrill 24 for your survey!! We appreciate you taking the time to let us know how we are doing! I am glad to hear that our staff provided you with excellent customer service while you were here. We understood the need to have clean jerseys for the tournament and did not mind helping out when the washing machine... More 

San Antonio, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Seemed new, very clean room and common areas, comfortable beds and pillows - 2 kings in the room! Good quality linens. Nice granite lavatory and tub surround. Good breakfast. Helpful staff at late check-in.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western S, Assistant Manager at BEST WESTERN South Plains Inn & Suites, responded to this review

Thanks Beth M!! I am glad to see that you had a great stay with us! Our housekeeping staff does a great job at keeping our rooms clean and neat. We are currently working on upgrading our breakfast and it is great to see that you enjoyed it! I am also delighted to hear that our front desk staff gives... More 

Fort Worth, United States
1 review
5 of 5 stars Reviewed November 20, 2014

This Best Western was clean, and the service was impeccable. The front desk was quick to any needs that I had. Breakfast was okay; I think the Odessa BW had a better hot breakfast though. Hotel room was spacious and very clean. Bed was very soft. Enjoyed my stay.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western S, Assistant Manager at BEST WESTERN South Plains Inn & Suites, responded to this review

Thank you Cara W. for your excellent survey of our property! Our entire staff is trained to give the best customer service possible to our guests! Our housekeepers pride themselves on providing a clean environment for anyone staying with us! As a matter of fact, the housekeeping staff just received a Housekeeping Excellence Award for their commitment to having outstandingly... More 

1 review
5 of 5 stars Reviewed October 12, 2014 via mobile

This hotel was more then I expected considering the location (middle of nowhere). It was very up to date and actually very elegant! Very clean and the staff was very kind and helpful! We drove on to a best western in Lubbock and the experience was not the same. Next time I'll make the drive from levelland!

Was this review helpful? Yes
Best Western S, Manager at BEST WESTERN South Plains Inn & Suites, responded to this review

Rosa, We would like to thank you for giving us a try. Your stay is important to us. Any comments or questions you may have please feel free to give us a call (806)894-9155. Thank you for having chosen Best Western. Sincerely, Angie Flores, Manager More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 21, 2014

Staff was pleasant and helpful. They helped me enroll in Reward Points and completed my application while I waited. They offered a great price for the room. The room was very clean and we enjoyed our stay.

Was this review helpful? Yes
Best Western S, Assistant Manager at BEST WESTERN South Plains Inn & Suites, responded to this review

Thank you for filling out a review! We love hearing that our guests had a pleasant and helpful experience while staying with us! We encourage everyone to sign up for the rewards program and it is our pleasure to sign you up if you are interested! We appreciate your comments and hope that when you return to the area you... More 

McAllen, Texas, United States
1 review
5 of 5 stars Reviewed September 16, 2014

I would recommend this hotel we had no problems at all the location was great the staff really nice and helpful had free breakfast and our family even rented the conference room for our get together we really enjoyed it

Was this review helpful? Yes
Best Western S, Assistant Manager at BEST WESTERN South Plains Inn & Suites, responded to this review

Thank you for taking the time to fill out a review for us! I am glad that you had great service from our staff and that you enjoyed our free hot breakfast! Our conference room is large enough for many events, including family gatherings! We hope you return to our hotel in the future for any more family events you... More 

Albuquerque, United States
1 review
5 of 5 stars Reviewed September 16, 2014

The double King rooms are great. Especially when bringing high school students to compete in a competition. You can put 4 to a room and no one complains about sharing a bed. Hotel was very clean and the service was great!

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western S, Assistant Manager at BEST WESTERN South Plains Inn & Suites, responded to this review

Thank you for your great review! I am glad we could accommodate you and your team with our king size beds! We train our entire staff to provide the best customer service experience for our guests and the cleanest rooms! Thank you for choosing Best Western and if you are in the area in the future we hope you will... More 

Mount Pleasant
1 review
4 of 5 stars Reviewed August 13, 2014

I had problems with a toilet that ran all night and a tv remote that barely worked. At breakfast the toaster was broken. My mom and sister had no problems with their room and they don't eat toast so that was no problem for them. I fixed the overflow problem with the toilet but the flapper needed replaced

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western S, Assistant Manager at BEST WESTERN South Plains Inn & Suites, responded to this review

Thank you for taking the time to fill out a survey for our property! I am sorry that the toilet ran all night long. We are currently working with maintenance to check every toilet in each room to make sure this does not happen again! The remote just needed new batteries, which we fixed when you brought up the remote... More 

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Additional Information about BEST WESTERN South Plains Inn & Suites

Address: 204 N College Ave, Levelland, TX 79336
Phone Number:
Location: United States > Texas > Levelland
Price Range (Based on Average Rates): $$
Number of rooms: 47
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Also Known As:
Best Western Levelland
Levelland Best Western

11 photos of this hotel

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