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BEST WESTERN South Plains Inn & Suites

2.5 of 5 204 N College Ave, Levelland, TX 79336
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BEST WESTERN South Plains Inn & Suites
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BEST WESTERN South Plains Inn & Suites
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42 reviews from our community

Traveler rating
    22
    14
    3
    1
    2
See reviews for
14
3
Solo
0
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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Caldwell, United States
1 review
4 of 5 stars NEW

Impressed that the hotel now offers free breakfast. Only compliant are the bed pillows. They are the size of décor-throw pillows. Take your own if you want a good night's sleep. Otherwise, hotel is great.

Review collected in partnership with Best Western

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 2 weeks ago

Nice place to stay but overpriced. Pillows were uncomfortable. Bed were decent sized, bathroom was clean. Walls are thin between rooms, heard lots of noise from guests on both sides. Room was very clean and hotel is ideally located.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western S, Assistant Manager at BEST WESTERN South Plains Inn & Suites, responded to this review

Thank you Allison A for your review of our property! We provide our guests with large, comfortable King Size beds! Our housekeepers work hard to give our guests the cleanest room possible! The pillows we use are the brand standard for BEST WESTERN. We are working with our team to look into other possible options on the pillows since we... More 

Carrollton, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

Hotel could cater to the guest a little more especially when empty on weekends. The owner walks around the hotel looking in windows keeping an eye on everyone like their kids. They apparently live in a connected house on the parking lot in the back corner. The pool is indoor but useless because they didn't spend a little extra on... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western S, Assistant Manager at BEST WESTERN South Plains Inn & Suites, responded to this review

Thank you Brandon B for your review! We appreciate your comments and sincerely apologize for anything that created a less than perfect experience! We cater to our Elite Rewards members by upgrading them before they arrive at our property. That is one of the perks to being an Elite Diamond or Platinum member. We appreciate you signing up for the... More 

Waco, Texas
Senior Contributor
42 reviews 42 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here one night while in Levelland for a funeral.Everything from the lobby to the elevator to the room and bathroom were all spotless. Breakfast included just about anything you would want.The bed was comfy, and I liked the wall thermostat to control the room's temp. My negatives are small pillows (next time I'll bring a full size pillow... More 

Was this review helpful? Yes
Best Western S, Assistant Manager at BEST WESTERN South Plains Inn & Suites, responded to this review

Thank you Sandra S. for reviewing our property! It is great to hear that you appreciated the cleanliness of our hotel! Our housekeepers work hard to provide an excellently clean environment for our guests. I am also very pleased to hear that you enjoyed our breakfast! We have spent months figuring out and trying new things to provide our guests... More 

El Paso, Texas
1 review
5 of 5 stars Reviewed December 15, 2014

I am the head basketball coach at San Elizario High school. My team went up to Levelland for a tournament. and we were lucky enough to stay at The Best Western South Plains Inn and Suites. The hotel was very clean people were friendly and respectful. they were very helpful before going up there, specially Emily. I would recommend this... More 

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Best Western S, Assistant Manager at BEST WESTERN South Plains Inn & Suites, responded to this review

Thank you Mauricio P for your survey! It is always great to hear that our hotel is clean. Our housekeepers do an awesome job to ensure that your room will always be clean and neat! It also pleases us to hear that our staff is friendly, respectful, and helpful! We try our best to provide great customer service to every... More 

Mansfield, TX
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 10, 2014

I had mixed feelings about this hotel. I recently stayed here for a week while I was in the area for work. The staff was friendly and helpful. The rooms were nice, and the hotel had some nice amenities. My problems came from a lot of malfunctions over the week. For starters, the floors were very noisy. Walking around the... More 

Was this review helpful? Yes
Best Western S, Assistant Manager at BEST WESTERN South Plains Inn & Suites, responded to this review

Hello 13Kenny13! Thank you for letting us know how we are doing! I am pleased to hear that our staff was friendly and helpful to you! I am sorry to hear that the floors were very noisy. We will have our maintenance staff check in to the issue and see what options we have to fix it. I want to... More 

Monahans, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 9, 2014

We came and stayed with our basketball team this weekend. The hotel was clean, staff was very helpful and breakfast was good! The staff even helped me do my teams laundry, they went above and beyond! The only negative would be the internet, it is very slow and doesn't work a lot of times but we survived! Thanks for the... More 

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Best Western S, Assistant Manager at BEST WESTERN South Plains Inn & Suites, responded to this review

Thank you Terrill 24 for your survey!! We appreciate you taking the time to let us know how we are doing! I am glad to hear that our staff provided you with excellent customer service while you were here. We understood the need to have clean jerseys for the tournament and did not mind helping out when the washing machine... More 

San Antonio, United States
1 review
5 of 5 stars Reviewed November 25, 2014

Seemed new, very clean room and common areas, comfortable beds and pillows - 2 kings in the room! Good quality linens. Nice granite lavatory and tub surround. Good breakfast. Helpful staff at late check-in.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western S, Assistant Manager at BEST WESTERN South Plains Inn & Suites, responded to this review

Thanks Beth M!! I am glad to see that you had a great stay with us! Our housekeeping staff does a great job at keeping our rooms clean and neat. We are currently working on upgrading our breakfast and it is great to see that you enjoyed it! I am also delighted to hear that our front desk staff gives... More 

Fort Worth, United States
1 review
5 of 5 stars Reviewed November 20, 2014

This Best Western was clean, and the service was impeccable. The front desk was quick to any needs that I had. Breakfast was okay; I think the Odessa BW had a better hot breakfast though. Hotel room was spacious and very clean. Bed was very soft. Enjoyed my stay.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western S, Assistant Manager at BEST WESTERN South Plains Inn & Suites, responded to this review

Thank you Cara W. for your excellent survey of our property! Our entire staff is trained to give the best customer service possible to our guests! Our housekeepers pride themselves on providing a clean environment for anyone staying with us! As a matter of fact, the housekeeping staff just received a Housekeeping Excellence Award for their commitment to having outstandingly... More 

1 review
5 of 5 stars Reviewed October 12, 2014

This hotel was more then I expected considering the location (middle of nowhere). It was very up to date and actually very elegant! Very clean and the staff was very kind and helpful! We drove on to a best western in Lubbock and the experience was not the same. Next time I'll make the drive from levelland!

Was this review helpful? Yes
Best Western S, Manager at BEST WESTERN South Plains Inn & Suites, responded to this review

Rosa, We would like to thank you for giving us a try. Your stay is important to us. Any comments or questions you may have please feel free to give us a call (806)894-9155. Thank you for having chosen Best Western. Sincerely, Angie Flores, Manager More 

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Additional Information about BEST WESTERN South Plains Inn & Suites

Address: 204 N College Ave, Levelland, TX 79336
Phone Number:
Location: United States > Texas > Levelland
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN South Plains Inn & Suites 2.5*
Number of rooms: 47
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Also Known As:
Best Western Levelland
Levelland Best Western

12 photos of this hotel

Management photos: Courtesy of the property manager

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