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Holiday Inn Express Hotel & Suites Levelland

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703 E State Road 114, Levelland, TX 79336
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Holiday Inn Express Hotel & Suites Levelland
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Holiday Inn Express Hotel & Suites Levelland
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26 reviews from our community

Traveler rating
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    9
    5
    2
    3
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11
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10
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Texas
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Good hotel, we stayed here when we took our son to college. Clean, our younger son enjoyed playing in the pool. Breakfast was good. Quiet hotel. Would recommend. When we were there, the hotel was pretty full because of a rodeo event going on in town, also. We would have never known it had we not looked out in the... More 

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Waco, Texas
Senior Contributor
42 reviews 42 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 4, 2015 via mobile

I stopped here, ready to collapse on a comfy bed, but after learning the cheapest room was $120 plus tax, I drove on to Best Western. Too expensive for a mid-range hotel. What I could see in the lobby was very clean and attractive, and the desk person was very helpful in giving me local directions.

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Senior Contributor
23 reviews 23 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed December 30, 2014

Booked a room here. Called to verify that we would have a nonsmoking room prior to booking online. Confirmed that we would have a nonsmoking room with two beds... Arrived 7 hours later to find that they had given away the room that they promised us. Unable to stay because the smoking room was so bad that my son's eyes... More 

Was this review helpful? Yes 1
JHolemanExpress, General Manager at Holiday Inn Express Hotel & Suites Levelland, responded to this review

Samantha S called the hotel's front desk to make a reservation and was quoted a price for a nonsmoking room with two beds. At the same time, Ms. S went to Priceline.com to make a reservation and found a cheaper rate for a different room type. Our hotel never guaranteed a reservation or specific room type, nor can we when... More 

Travelers are raving about these Levelland hotels

Liberal, Kansas
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 15, 2014

Fantastic stay. Beds super comfortable. Best pillows I have had in a hotel in a long while. Employees were friendly and helpful. Had nice pool area. Gym area was clean, operational, functional and very up to date. Hotel had modern decorations and facilities.

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JHolemanExpress, General Manager at Holiday Inn Express Hotel & Suites Levelland, responded to this review

Thank you, dalling0713, for staying with us at the Holiday Inn Express & Suites Levelland and taking the time to share your experience. I am delighted you enjoyed your stay. I have shared your comments with the staff and they are excited to hear themselves described as "friendly and helpful." We look forward to your next visit!! Jessi Holeman General... More 

Palm Coast
Contributor
19 reviews 19 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 24, 2014

If in Levelland TX the Holiday inn express is the recommended place to stay. It's fairly new looking, clean, comfortable. Staff was very courteous and knowledgeable about the area. Internet WiFi was good, but recommend bringing a CAT5 cable and connecting directly in. Speeds are much better that way. Water pressure in shower was a little on the light side,... More 

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JHolemanExpress, General Manager at Holiday Inn Express Hotel & Suites Levelland, responded to this review

Thank you, Mario A D, for staying with the Holiday Inn Express & Suites Levelland and taking the time to share your feedback. I am glad that you enjoyed your stay and found the staff to be courteous and knowledgeable. I apologize for any inconvenience you experienced with the Wifi and invite you to contact me if there is anything... More 

Fort Worth, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 18, 2014

Booked two non-smoking rooms three months in advance, and was given two smoking rooms. we arrived at 11pm, and the staff was utterly unsympathetic, including the manager who had gone home and refused to come back. Even though I showed them the email receipt that said nothing about the possibility of a smoking room I was told I should have... More 

Was this review helpful? Yes 1
JHolemanExpress, General Manager at Holiday Inn Express Hotel & Suites Levelland, responded to this review

Dear Andrew V, Thank you for selecting the Holiday Inn Express & Suites Levelland for your recent visit and taking the time to share your opinions on TripAdvisor. I apologize sincerely that your request for a nonsmoking preference was unable to be honored. All of our nonsmoking rooms had been reserved for months by guests who chose guaranteed nonsmoking rooms... More 

Contributor
16 reviews 16 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 1, 2014 via mobile

The hotel was clean, we did experience some plumbing issues and the earlier comment about the A/C noise should be heeded. Breakfast was free and a what you would expect. But all of the staff member we dealt with we're very accommodating and extremely helpful. The hotel could use some attention, but the staff deserves credit for their hospitality.

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Levelland, responded to this review

Dear Larry S, Thank you for your recent stay with us and reviewing our property. I am very pleased to hear that you found our staff highly commendable. It is always hugely motivating on our end to receive positive feedback from our valued guests like you. On the other hand, please accept our sincerest apologies for any inconvenience the noise... More 

Houston
Top Contributor
81 reviews 81 reviews
35 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed August 11, 2014

We stayed at this hotel a few years back and it was clean, quiet with good service. Now the hotel seems to be experiencing more business than it was designed for... the place was full the weekend we stayed with local workers. I could tell the place had be used a lot more b/c our sofa bed was broken and... More 

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JHolemanExpress, General Manager at Holiday Inn Express Hotel & Suites Levelland, responded to this review

Thank you, YoostonTX, for choosing the Holiday Inn Express & Suites of Levelland for your recent visit to the area and for sharing your experience on TripAdvisor. I apologize your recent experience was not as good as the past, and I thank you for bringing these issues to my attention. Your willingness to share your concerns is important to the... More 

Columbus, Texas
Top Contributor
57 reviews 57 reviews
8 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed August 5, 2014 via mobile

We stayed at this hotel one night on the way to Colorado and one night on the way back. We enjoyed our stays. The front desk accommodated us by changing us from a smoking room to nonsmoking when we realised we had made an error with our reservations. I wouldn't say the staff was "peppy," but they were polite and... More 

Was this review helpful? Yes
JHolemanExpress, General Manager at Holiday Inn Express Hotel & Suites Levelland, responded to this review

Thank you, LinusAdvice, for staying with the Holiday Inn Express & Suites Levelland and taking the time to share your experience with future travelers! I am glad to hear you found the hotel clean and will share your comments with the housekeeping team. They work tirelessly to ensure we provide clean, well-maintained accommodations for each and every traveler we serve.... More 

Texas
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed June 16, 2014

The breakfast was really good that they served. They had a huge variety of food and drinks - pancakes, waffles, bagels, biscuits, cereal, hard boiled eggs, sausage, and much more! This was the best part! The rooms were good. We stayed at this location twice. The first time we had a queen suite which worked well for the 6 of... More 

Was this review helpful? Yes 1
JHolemanExpress, General Manager at Holiday Inn Express Hotel & Suites Levelland, responded to this review

Dear KamaLinn, I want to apologize again for any confusion regarding your reservations with our property during your two separate stays. On both occasions, your father booked with Hotels.com, which is a third party company that sells rooms on our behalf. For both of your reservations, we received and confirmed to Hotels.com reservations for standard rooms. During your first stay,... More 

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