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All 4 League City hotels

Candlewood Suites League City

2.0 of 5 Hotel   |   2350 Gulf Freeway South, League City, TX 77573
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Ranked #3 of 4 hotels in League City
A recent review
  • Overview
  • Reviews (35)
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  • Room tips (9)
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35 people have reviewed this hotel

Traveler rating
    9
    12
    0
    1
    13
See reviews for
15
6
Solo
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10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Conroe, Texas
1 review
1 of 5 stars Reviewed 5 days ago NEW

I would like to start by saying upon my arrival there the front desk staff were very unprofessional you could hear them laughing and talking as I walked through the door, I was checked in and greeted by whom I may assume is the sales manager Nekol, she should be referred to as the Candlewood Drill Sergeant, because instead of... More

Was this review helpful? Yes
Zhan J, General Manager at Candlewood Suites League City, responded to this review

Dear Latoya b, We take all of our guest concerns seriously as we strive to go over and beyond for our guest. I apologize for the issues that you dealt with during your stay and hope to have you back as a guest again one day in order to prove that this type of service is not consistent in our... More

Burleson, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

After driving 5 hours from our home to enjoy our last summer vacation, we got a call the morning of the date we were to check in, unfortunately we did not receive the call, so we were left a voice mail saying my cc on file was invalid and instead of waiting til check in or at least til I... More

Was this review helpful? Yes 1
Zhan J, General Manager at Candlewood Suites League City, responded to this review

Dear Gypsy-Mom83 Thank you very much for taking the time to share your thoughts and comments regarding your reservation with us. We always try our best to ensure we meet our guests needs & expectations and on this occasion we apologize for the issue you had with the cancellation of your reservation. I know that a lot of guest are... More

Contributor
13 reviews 13 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very clean rooms. Staff was nice. Hotel very close to Kemah boardwalk and Galveston. Also, very close to Tanger Outlet, Baybrook Mall, lots of eating choices and Walmart. Everything you need is close by. This hotel offers free laundry amenities which is a plus. We frequent this area quite often for vacation. I will definitely be lodging here again.

Was this review helpful? Yes
Zhan J, Owner at Candlewood Suites League City, responded to this review

Dear Rmoore38, Thank you so much for taking the time out to write about your recent stay at the Candlewood Suites League City! This review means so much to our staff. If you run out of things to do the next time that you are in League City, please see our front office staff ! Best Regards, More

Charleston, South Carolina
Senior Contributor
49 reviews 49 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I recently stayed here with our 19 month old girl. The hotel is clean and the staff is very friendly and helpful. The location is great, very close to many restaurants and shopping. If you are traveling for business or without kids this place would work well for you. It's got a kitchenette so if you are... More

Was this review helpful? Yes
Zhan J, Owner at Candlewood Suites League City, responded to this review

Dear ttroy, We would like to thank you for taking time out of your day to let us know how we are doing. It is our utmost concern to make our guest feel at home and we are happy to see that we could provide that for you. Best Regards, More

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

My husband and I stayed in this hotel for one night. My mother reserved the room for us and when I checked in I handed the clerk the reservation that my mother had printed out for us. The clerk then proceeded to check us in. The clerk wanted a credit card to hold on file for incidentals so I asked... More

Was this review helpful? Yes 1
Zhan J, General Manager at Candlewood Suites League City, responded to this review

Dear Brooke R. Thank you for taking the time to convey your comments regarding your recent experience with us. Let me take this opportunity to apologize for the misdemeanor you experienced over the authorization of your credit card, the rudeness and the smell in the elevator. Your comments are being shared with the hotel staff and appropriate action will be... More

Lafayette, Louisiana
1 review
5 of 5 stars Reviewed July 8, 2014

I have stayed at this location every week, for the pass four weeks and the staff was wonderful!!! From the General Manager, to the Front Desk. This staff went over and beyond to make my stay as comfortable as possible. I would definitely recommend this property!!!

Was this review helpful? Yes
Zhan J, Manager at Candlewood Suites League City, responded to this review

Dear Ray2014462, Thank you for reviewing your stay with us and for your continuous loyalty. I am glad to hear our great staff is what keeps you coming back. We try to conserve the rooms and always keep them looking new. Please do not hesitate to contact the hotel directly for any future reservations. Regards, More

Cabo San Lucas, Mexico
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 13, 2014

We stayed at this hotel for a few days after selling our house. The Hotel has spacious rooms and the property is new and close to a lot of restaurants etc. The rooms have everything you need, good size bathrooms and all the items you need to cook a meal. What really makes this hotel great is the excellent service... More

Was this review helpful? Yes
Zhan J, Manager at Candlewood Suites League City, responded to this review

We thank you for choosing to stay with us. We are glad to hear that you enjoy your stay and hope that you will choose us again on you next trip to the area. More

Dallas, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 18, 2014

I booked several rooms for my baseball team and the staff was excellent. The Sales Manager was very helpful and went over and beyond to accommodate my team. I know that there were several of the ball players whom were noisy, but the front desk handled everything very professionally.

Was this review helpful? Yes 1
Zhan J, Manager at Candlewood Suites League City, responded to this review

Thank you for recent stay with us. I thank you for the review and hope that you will come back and stay with us again. More

Dallas, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 16, 2014

4/16/2014 I called around 9am to confirm at 7 day reservation and I spoke with a woman who said she was the sales manager. She was beyond rude, unprofessional, and refused to help adjust my reservation. After receiving such terrible service over the phone I wanted to cancel the reservation all together and stay clear from this hotel. The woman... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites League City, responded to this review

Dear Krystin R, Thank you for taking the time to write your review. We are truly sorry the level of service you received during your stay was less than satisfactory. We are confident the hotel will continue working with their staff to improve the level of service offered for future guests or your next visit. We would like to address... More

San Antonio, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 25, 2014 via mobile

Absolutely terrible customer service. Poorly greeted at the front desk upon arrival. Made it to the room and found that an error had been made when booking and my husband and I had a queen bed instead of the King. Went to the front desk clerk who told me that there were no Kings available in the hotel. I did... More

Was this review helpful? Yes 1
Ruth V, Manager at Candlewood Suites League City, responded to this review

Hello, I do wish to start off by saying thank you for staying with us and i would love to apologize for the unfortunate issues you had at our hotel. We always want to provide our guest with the up most successful and happy stay. Once again i apologize and i would love if you could please give us one... More

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Additional Information about Candlewood Suites League City

Address: 2350 Gulf Freeway South, League City, TX 77573
Phone Number:
Location: United States > Texas > Texas Gulf Coast > League City
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites League City 2*
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36 photos of this hotel

Management photos: Courtesy of the property manager

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Hotel & grounds (10)
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Room/suite (20)
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Pool/beach area (3)
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Business center/function rooms (1)
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Class
Official Description (provided by the hotel)
This new Candlewood Suites is centrally located between Houston and Galveston Island. We are within walking distance to shopping and restaurants. Work up a sweat in our state-of-the-art fitness center, or cool down in our outdoor pool. Grill out in the Gazebo. Stay connected with friends and family through our 24-hour business center or in your room with free wired and wireless Internet access. ... more   less 
Number of rooms
83

Questions & Answers

Questions? Get answers from Candlewood Suites League City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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