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All 36 Laredo hotels

Ramada Plaza - Laredo

3.0 of 5 Hotel   |   800 Garden Street, Laredo, TX 78040 (Formerly Holiday Inn Laredo-Civic Center)
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Ramada Plaza - Laredo
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Ranked #20 of 36 Hotels in Laredo
A recent review
5 of 5 stars reviewed 4 days ago
ninaf648 San Antonio, Texas
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57 reviews from our community

Traveler rating
    4
    22
    18
    8
    5
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6
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

great team to work with and very rapid and friendly in meeting are business expectations and last but not least THEY REALLY DO CARE in making your stay a pleasant stay AWESOME FRONT DESK PERSONELL & BANQUETS (YVONNE ) CHRISTELLE & JANIE THANKS FOR YOUR ATTENTION to DETAIL

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San antonio
1 review
3 of 5 stars Reviewed 1 week ago

They never put them in and when you call the 800 number to get it fixed they want you to jump through hoops and when they finally say they will put your points in the still don't show up

Review collected in partnership with Ramada

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2 reviews
3 of 5 stars Reviewed 3 weeks ago

The staff at Ramada are helpful and great to deal with. The rooms are nice. Comfortable beds. The free wireless internet provided by Ramada is horrible. This is 2015. No excuse this day and age to not have good internet access.

Review collected in partnership with Ramada

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Ramada Plaza L, Director of Sales at Ramada Plaza - Laredo, responded to this review

Dear Uptrainman98, Hooray! We are glad that your overall experience at our hotel was to your satisfaction. About the internet service, you are certainly right and we have fixed the internet service by replacing a new router and access points. We wish you a successful 2015 and thank you for being our hotel guest . Best Regards, Annabella Gutierrez-Scott More 

Austin, Texas
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed November 20, 2014

To be fair, this is the first time I've experienced anything less than professional service from this property. When I arrived to check in, neither of the two young ladies at the front desk acknowledged me for almost 10 minutes. They were sorting through papers and actually seems slightly bothered by the fact that I was still there when one... More 

Review collected in partnership with Ramada

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Ramada Plaza L, Director of Sales at Ramada Plaza - Laredo, responded to this review

Dear Robert from Austin I was sad to read that our front desk staff didn’t welcome you as they should welcome all of our hotel guests. We sincerely apologize for unprofessional service you had while check in. Please accept a huge “Thank You” for your loyalty to our hotel and staff. I have addressed this issue with our front desk... More 

Monterrey, Mexico
Senior Contributor
32 reviews 32 reviews
32 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed October 25, 2014

I stayed at this hotel for 5 nights, and everything went just right. It is a clean hotel, a little bit old, but very clean. Bathroom, beds, pillows all were just fine. Great location, just in the middle of everything and just at the side of 35 interstate Hwy. Only downside, no minifridge and microwave, and carpet a little bit... More 

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Ramada Plaza L, Director of Sales at Ramada Plaza - Laredo, responded to this review

Dear Mr. Garza, Mission Accomplished! As employees of the hotel industry one of our many goals is to have our guest experience a wonderful stay. I will share your comments with our employees. We are currently under guestroom remodeling and in the coming months 50% of our guestrooms will be furnished with mini fridge and microwave. We appreciate your loyalty... More 

Victoria, United States
2 reviews
3 of 5 stars Reviewed October 19, 2014

After a couple of days keycard stops working every single time I stayed there. Then I had to move to a new room due to remodel. A remodel has a schedule, why did they put me in there in the first place.

Review collected in partnership with Ramada

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Ramada Plaza L, Director of Sales at Ramada Plaza - Laredo, responded to this review

Dear Phillip L, Please accept our personal apologies for the inconvenience of the issues you encountered while staying with us. We should have assigned a remodeled guestroom of the day of your check in to avoid moving you a later time. As for the guestroom room key I will certainly address this issue with our maintenance manager during our morning... More 

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Additional Information about Ramada Plaza - Laredo

Address: 800 Garden Street, Laredo, TX 78040 (Formerly Holiday Inn Laredo-Civic Center)
Location: United States > Texas > Laredo
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Plaza - Laredo 3*
Number of rooms: 200
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Also Known As:
Holiday Inn Laredo-Civic Hotel Laredo
Laredo Holiday Inn

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