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All 35 Laredo hotels

Ramada Plaza - Laredo

3.0 of 5 Hotel   |   800 Garden Street, Laredo, TX 78040 (Formerly Holiday Inn Laredo-Civic Center)
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Ramada Plaza - Laredo
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52%
Ranked #20 of 35 Hotels in Laredo
A recent review
5 of 5 stars Reviewed July 18, 2014
Rick E
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44 reviews from our community

Traveler rating
    3
    18
    13
    6
    4
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8
6
2
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 9, 2014

I stayed at this hotel (my company is paying the bill) for three weeks out of the month, June, July and August 2014. I come back almost every night and the key doesn't work. I habitually have to walk through all the hot hallways (the ac don't work in the hallways) to go get a new key made with my... More

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IHGCare, Guest Relations Manager at Ramada Plaza - Laredo, responded to this review

Dear Ted K, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us and for that please... More

1 review
5 of 5 stars Reviewed July 18, 2014 via mobile

Great stay ! excellent outcome when we had an outstanding HERBALIFE event due to the fast response and friendly service of Banquet Supervisor Erick and the Holiday Inn Team 😊 Great BBQ area with swimming pool and privacy to enjoy with family

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San Antonio, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 5, 2014

We checked into this hotel and it is a little older so we weren't sure what to expect. However the hotel was very clean and the staff was friendly. When we got up to our room we checked everything and it was extremely clean. The rooms were big and spacious even though the furniture was a little dated. We had... More

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Senior Contributor
43 reviews 43 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed June 30, 2014

After years of not staying at this Holiday Inn I was hoping that the company would have invested some money into their infrastructure. My wife and I stayed there for one night and found the hotel but especially the rooms still need a lot of attention to detail. The shower area had gaps and rust between the wall and shower... More

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IHGCare, Guest Relations Manager at Ramada Plaza - Laredo, responded to this review

Dear Veito, Thank you for leaving us a feedback about your stay. I apologize for the problems experienced with the room accommodation and hotel condition. Rest assured your review will be used to consider improvements needed and we hope you give us another chance to show you how great our hotel is and allow us to redeem your faith in... More

Monterrey, México
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 9, 2014

This hotel is not one a great experience, rooms are comfortable but not great at all, bar at the lobby floor is one of a nightmare, try not to stay on lower levels. Facilities are old and not very good maintained

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IHGCare, Guest Relations Manager at Ramada Plaza - Laredo, responded to this review

Dear Mike_DeLaO, Thank you for staying and taking the time to review our hotel. It is always our top priority to ensure our facilities are well maintained and we try our best to provide not just good value, but comfortable, clean and friendly accommodations. I apologize if we were not able to do so on your recent stay. Rest assured... More

Los Angeles, California
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed May 28, 2014

This is an average hotel, good for a short business trip. The rooms and bathrooms are clean and the staff is very courteous and friendly. My room had a very nice view of the city which made it nicer. It also has a convenient covered parking lot.

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IHGCare, Guest Relations Manager at Ramada Plaza - Laredo, responded to this review

Dear MaytePrida, Thank you for writing us a review. We strive to achieve guest satisfaction and we are pleased to have the opportunity to provide that during your business trip. We appreciate your positive comments about the cleanliness of our rooms, the nice city view, and our friendly and courteous staff. Thank you for staying with us, and we hope... More

San Antonio, Texas
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 3, 2014

Stayed at this location one night while in town on business. I booked online through priceline and was able to check in early at 11AM. Everything at this hotel was fine, no breath taking reason to stay here though. This is just a usual hotel. Staff were nice, and my stay went well. Nothing bad to say about my stay.... More

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Anna, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 15, 2014

This motel is nice. Clean well stocked rooms, friendly courteous staff, always willing to help with even minor questions. This is a 14 story building, so be sure to let them know if you are afraid of heights. Has great views of the city of laredo and right near the border.

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Victoria, Texas
Top Contributor
66 reviews 66 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 14, 2014

My husband went here for business. Check-in was easy. When he got to the room, the TV didn't work, so they came to fix it. They offered to let him switch rooms if they couldn't fix it. He did say there is a bit of road noise, but that is to be expected since it is right next to a... More

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Milwaukee, WI
Top Contributor
106 reviews 106 reviews
105 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed January 12, 2014

Barely a 4 star since it can't completely compare to Holiday Inns of a true 4 star rating. Property is older and you notice it. It still does have attractive and comfortable enough rooms. Parking in garage within hotel. Work out room. On site restaurant.

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Additional Information about Ramada Plaza - Laredo

Address: 800 Garden Street, Laredo, TX 78040 (Formerly Holiday Inn Laredo-Civic Center)
Location: United States > Texas > Laredo
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Plaza - Laredo 3*
Number of rooms: 200
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Also Known As:
Holiday Inn Laredo-Civic Hotel Laredo
Laredo Holiday Inn

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