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Ramada Plaza - Laredo

3.0 of 5
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800 Garden Street, Laredo, TX 78040 (Formerly Holiday Inn Laredo-Civic Center)
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Ramada Plaza - Laredo
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Ranked #21 of 37 Hotels in Laredo
A recent review
3 of 5 stars reviewed 2 weeks ago
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66 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Top Contributor
230 reviews 230 reviews
85 hotel reviews
103 helpful votes 103 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Located at the I35 the hotel offers OK rooms. Room was clean but no fridge. Hallways are a bit depressing because of the carpeting and low ceilings. Checkin was speedy and friendly. There is small pool and sitting area outside which looks a bit dated. It served my need for an affordable stay in Laredo

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San Antonio
2 reviews
4 of 5 stars Reviewed 3 weeks ago

The staff went out of their way to allow my wife and I check in one-hour earlier than we were suppose to. Everything was excellent, except for the air conditioner that was loud every time it came on during night, waking us up. I told the clerk when we checked out. I'm sure they would have changed our rooms if... More 

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Ramada Plaza L, Director of Sales at Ramada Plaza - Laredo, responded to this review

Dear Delmar , It was reassuring that your overall experience at the Ramada Plaza was a positive stay if only it could have been a WOW experience. If that air conditioner had allowed you and your wife to sleep like a baby. We certainly apologize for the uncomfortable issue. We will address this issue during our mornnig staff huddle to... More 

San Antonio, Texas
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 12, 2015 via mobile

We had stayed here previously when it was under a different name and the rooms have been updated some since then. The hotel room service is tasty and prompt. Also, the room was clean and well stocked with towels and amenities. Also, the rooms had great curtains that completely blocked out the sun. I would definitely stay here again.

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Ramada Plaza L, Director of Sales at Ramada Plaza - Laredo, responded to this review

Dear SATXCOLLEGESTUDENT , Reading your positive comments at the Ramada Plaza -Laredo certainly made us very very very very happy . Thank you and we look forward to serving you again on your next hotel stay with us . Annabella Gutierrez-Scott Director of Sales More 

Laredo,Texas
1 review
4 of 5 stars Reviewed March 2, 2015

Breakfast OK but a little pricey... Maybe a few dollars less so it can be more affordable for a couple on a job assignment, (self employed). Overall well worth it!

Review collected in partnership with Ramada

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Ramada Plaza L, Director of Sales at Ramada Plaza - Laredo, responded to this review

Dear Mary , One of our many goals is to ensure our hotel guest has a comfortable stay. MISSION ACCOMPLISHED! Please rest assure Mary that I will forward your comment to our food and beverage personnel in which to create an affordable breakfast plate for your future visit. Thank you for sharing with us Annabella Gutierrez-Scott Director of Sales More 

Austin, United States
2 reviews
5 of 5 stars Reviewed February 16, 2015

The Ramada was very nicely appointed. The rooms were big. The breakfast was great every day. The bathrooms were clean and large.

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