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Ramada Plaza - Laredo

3.0 of 5
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800 Garden Street, Laredo, TX 78040 (Formerly Holiday Inn Laredo-Civic Center)
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Ramada Plaza - Laredo
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Ranked #22 of 37 Hotels in Laredo
A recent review
3 of 5 stars reviewed 2 weeks ago
satxcollegestudent San Antonio, Texas
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63 reviews from our community

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    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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San Antonio, Texas
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We had stayed here previously when it was under a different name and the rooms have been updated some since then. The hotel room service is tasty and prompt. Also, the room was clean and well stocked with towels and amenities. Also, the rooms had great curtains that completely blocked out the sun. I would definitely stay here again.

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Laredo,Texas
1 review
4 of 5 stars Reviewed 4 weeks ago

Breakfast OK but a little pricey... Maybe a few dollars less so it can be more affordable for a couple on a job assignment, (self employed). Overall well worth it!

Review collected in partnership with Ramada

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Ramada Plaza L, Director of Sales at Ramada Plaza - Laredo, responded to this review

Dear Mary , One of our many goals is to ensure our hotel guest has a comfortable stay. MISSION ACCOMPLISHED! Please rest assure Mary that I will forward your comment to our food and beverage personnel in which to create an affordable breakfast plate for your future visit. Thank you for sharing with us Annabella Gutierrez-Scott Director of Sales More 

Austin, United States
2 reviews
5 of 5 stars Reviewed February 16, 2015

The Ramada was very nicely appointed. The rooms were big. The breakfast was great every day. The bathrooms were clean and large.

Review collected in partnership with Ramada

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The Woodlands, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 22, 2015

great team to work with and very rapid and friendly in meeting are business expectations and last but not least THEY REALLY DO CARE in making your stay a pleasant stay AWESOME FRONT DESK PERSONELL & BANQUETS (YVONNE ) CHRISTELLE & JANIE THANKS FOR YOUR ATTENTION to DETAIL

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Ramada Plaza L, Director of Sales at Ramada Plaza - Laredo, responded to this review

Dear Nina648, Thank you for the Bravo ! It is so satisfying to our hotel staff to hear you had a awesome hotel stay. We exceed our goal Annabella Gutierrez Director of Sales More 

San antonio
1 review
3 of 5 stars Reviewed January 20, 2015

They never put them in and when you call the 800 number to get it fixed they want you to jump through hoops and when they finally say they will put your points in the still don't show up

Review collected in partnership with Ramada

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Ramada Plaza L, Director of Sales at Ramada Plaza - Laredo, responded to this review

Dear Bret2015, We certainly know the importance of earning points for hotel stays, especially to be able to redeem points for great incentives or complimentary hotel stays at other locations. In order to assist you we need additional information from you. If you prefer to make contact directly to me . I will be more than glad to try to... More 

2 reviews
3 of 5 stars Reviewed January 1, 2015

The staff at Ramada are helpful and great to deal with. The rooms are nice. Comfortable beds. The free wireless internet provided by Ramada is horrible. This is 2015. No excuse this day and age to not have good internet access.

Review collected in partnership with Ramada

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Ramada Plaza L, Director of Sales at Ramada Plaza - Laredo, responded to this review

Dear Uptrainman98, Hooray! We are glad that your overall experience at our hotel was to your satisfaction. About the internet service, you are certainly right and we have fixed the internet service by replacing a new router and access points. We wish you a successful 2015 and thank you for being our hotel guest . Best Regards, Annabella Gutierrez-Scott More 

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