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Ramada Plaza - Laredo

3.0 of 5
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800 Garden Street, Laredo, TX 78040 (Formerly Holiday Inn Laredo-Civic Center)
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1 room 1 guest
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Ramada Plaza - Laredo
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82 Reviews from our TripAdvisor Community

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Traveler rating
    10
    34
    23
    9
    6
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18
7
6
31
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (82)
  • Mar-May only
    (15)
  • Jun-Aug only
    (29)
  • Sep-Nov only
    (14)
  • Dec-Feb only
    (24)
All months
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My stays at the Ramada are always very nice the staff is knowledgeable and helpful. The rooms are very clean and confortable.They offer a buffet at the restaurant that's to dies for. They have a house bar that's lots of fun as well.

Was this review helpful? Yes 1
Ramada Plaza L, Director of Sales at Ramada Plaza - Laredo, responded to this review

Dear Ramsey S, Mission Accomplished! What a fantastic feeling we are having by you expressing your comments of how you and your family had a great time staying at the Ramada Plaza – Laredo . Thank you for sharing and please stop by our office we would love to meet you and family on your next visit to Laredo .... More 

Baton Rouge, Louisiana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Rooms were clean and beds soft. Food was good night entertainment was good. Staff was friendly.

Review collected in partnership with Ramada

Was this review helpful? Yes 1
Austin TX
1 review
4 of 5 stars Reviewed 2 weeks ago

I have stayed there quite a few times this year, and this was the least pleasant time. The ac in 1419 did not cool well, the elevators were constantly being serviced.

Review collected in partnership with Ramada

Was this review helpful? Yes
Ramada Plaza L, Director of Sales at Ramada Plaza - Laredo, responded to this review

Dear Mr. 500Herrera , Thank you for being a loyal customer and letting us know what we need to do to improve our services. Know that your concerns are appreciated and we will advise our maintenance department so that your concerns are addressed. The safety of our guest is at utmost importance and we have been working on the elevators... More 

Alpine, Texas
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This hotel has a great location. It is clean. They provide free beer from Monday to Thursday from 5 to 6:30 pm. That's always a plus. The view is great. The parking garage is narrow. The elevators are a little hot. That's the biggest issue I've found.

Was this review helpful? Yes
Ramada Plaza L, Director of Sales at Ramada Plaza - Laredo, responded to this review

Dear Johnbcobb, WOO HOO! We are happy to read that your hotel stay at Ramada Plaza hotel was a good one. We are aware of the A/C problems in the elevators and our maintenance department is working on fixing the issue. Annabella Gutierrez-Scott Director of Sales More 

San Antonio, Texas
1 review
4 of 5 stars Reviewed July 17, 2015

Need to work on the A/C in the rooms. last several times the rooms were warm with a/c set at 60. Never did get cold. Also, need blankets in the room. saves time for waiting for them to come up after housekeeping goes home.

Review collected in partnership with Ramada

Was this review helpful? Yes
Ramada Plaza L, Director of Sales at Ramada Plaza - Laredo, responded to this review

Dear Sherry W , First of all, we would like to extend an apology to you because your recent stay with us did not meet your expectations. We would also like to “Thank you” for sharing your experience because we strive to make everyone’s stay with us pleasant. Comments like yours help us to become better. Please rest assures that... More 

Detroit, Michigan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 14, 2015

The only issue I had during my stay was that I did not receive the requested wake-up call. Fortunately, I had a back up alarm clock which allowed me to make my early flight departure. I mentioned the issue to the morning desk clerk but no explanation nor other comments were made other than 'we are sorry.'

Review collected in partnership with Ramada

Was this review helpful? Yes 1
Ramada Plaza L, Director of Sales at Ramada Plaza - Laredo, responded to this review

Thank you for sharing your experience with us and clearly we failed to deliver your request for a wakeup call. We were glad to read that your back up alarm was successful in getting you to your destination. We realize that your time is valuable, if you have plans to visit Laredo in the near future for business. I would... More 

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