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All 35 Laredo hotels

Holiday Inn Laredo-Civic Center

3.0 of 5 Hotel   |   800 Garden Street, Laredo, TX 78040
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Holiday Inn Laredo-Civic Center
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Ranked #20 of 35 hotels in Laredo
A recent review
5 of 5 stars Reviewed July 18, 2014
Rick E
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44 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel (my company is paying the bill) for three weeks out of the month, June, July and August 2014. I come back almost every night and the key doesn't work. I habitually have to walk through all the hot hallways (the ac don't work in the hallways) to go get a new key made with my... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Laredo-Civic Center, responded to this review

Dear Ted K, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us and for that please... More

1 review
5 of 5 stars Reviewed July 18, 2014 via mobile

Great stay ! excellent outcome when we had an outstanding HERBALIFE event due to the fast response and friendly service of Banquet Supervisor Erick and the Holiday Inn Team 😊 Great BBQ area with swimming pool and privacy to enjoy with family

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San Antonio, Texas
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 5, 2014

We checked into this hotel and it is a little older so we weren't sure what to expect. However the hotel was very clean and the staff was friendly. When we got up to our room we checked everything and it was extremely clean. The rooms were big and spacious even though the furniture was a little dated. We had... More

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Senior Contributor
43 reviews 43 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed June 30, 2014

After years of not staying at this Holiday Inn I was hoping that the company would have invested some money into their infrastructure. My wife and I stayed there for one night and found the hotel but especially the rooms still need a lot of attention to detail. The shower area had gaps and rust between the wall and shower... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Laredo-Civic Center, responded to this review

Dear Veito, Thank you for leaving us a feedback about your stay. I apologize for the problems experienced with the room accommodation and hotel condition. Rest assured your review will be used to consider improvements needed and we hope you give us another chance to show you how great our hotel is and allow us to redeem your faith in... More

Monterrey, México
20 reviews 20 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 9, 2014

This hotel is not one a great experience, rooms are comfortable but not great at all, bar at the lobby floor is one of a nightmare, try not to stay on lower levels. Facilities are old and not very good maintained

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IHGCare, Guest Relations Manager at Holiday Inn Laredo-Civic Center, responded to this review

Dear Mike_DeLaO, Thank you for staying and taking the time to review our hotel. It is always our top priority to ensure our facilities are well maintained and we try our best to provide not just good value, but comfortable, clean and friendly accommodations. I apologize if we were not able to do so on your recent stay. Rest assured... More

Los Angeles, California
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed May 28, 2014

This is an average hotel, good for a short business trip. The rooms and bathrooms are clean and the staff is very courteous and friendly. My room had a very nice view of the city which made it nicer. It also has a convenient covered parking lot.

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IHGCare, Guest Relations Manager at Holiday Inn Laredo-Civic Center, responded to this review

Dear MaytePrida, Thank you for writing us a review. We strive to achieve guest satisfaction and we are pleased to have the opportunity to provide that during your business trip. We appreciate your positive comments about the cleanliness of our rooms, the nice city view, and our friendly and courteous staff. Thank you for staying with us, and we hope... More

San Antonio, Texas
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 3, 2014

Stayed at this location one night while in town on business. I booked online through priceline and was able to check in early at 11AM. Everything at this hotel was fine, no breath taking reason to stay here though. This is just a usual hotel. Staff were nice, and my stay went well. Nothing bad to say about my stay.... More

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Anna, Texas
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 15, 2014

This motel is nice. Clean well stocked rooms, friendly courteous staff, always willing to help with even minor questions. This is a 14 story building, so be sure to let them know if you are afraid of heights. Has great views of the city of laredo and right near the border.

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Victoria, Texas
Top Contributor
63 reviews 63 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 14, 2014

My husband went here for business. Check-in was easy. When he got to the room, the TV didn't work, so they came to fix it. They offered to let him switch rooms if they couldn't fix it. He did say there is a bit of road noise, but that is to be expected since it is right next to a... More

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Milwaukee, WI
Top Contributor
102 reviews 102 reviews
101 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed January 12, 2014

Barely a 4 star since it can't completely compare to Holiday Inns of a true 4 star rating. Property is older and you notice it. It still does have attractive and comfortable enough rooms. Parking in garage within hotel. Work out room. On site restaurant.

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Additional Information about Holiday Inn Laredo-Civic Center

Address: 800 Garden Street, Laredo, TX 78040
Phone Number:
Location: United States > Texas > Laredo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Laredo-Civic Center 3*
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Also Known As:
Holiday Inn Laredo-Civic Hotel Laredo
Laredo Holiday Inn

41 photos of this hotel

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Pool/beach area (2)
Room/suite (6)
Bathroom (3)
Hotel & grounds (8)
View from room (1)
Other (1)

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All management photos (21)
Dining (3)
View from room (1)
Room/suite (8)
Bathroom (1)
Hotel & grounds (2)
Pool/beach area (1)
Business center/function rooms (1)
Other (4)
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
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Official Description (provided by the hotel)
Welcome to the newly Relaunched Holiday Inn Civic Center Hotel located on IH -35. where guests will be greeted with warm Texas hospitality. We are your perfect hotel for convenience, amenities, features and benefits for both our Corporate Traveler and Families. We invite you to experience the Holiday Inn Civic Center. Our Hotel is a 14 story high rise hotel. houses one of the finest restaurants in Laredo. The Terraza Verde Restaurant and serves a great variety of cuisine, from Mexican food, to steaks and seafood. Kids under 12 eat free from the children's menu when accompanied by an adult. The Holiday Inn is a full service property equipped with a business center and wireless Internet throughout the hotel for all guests. We have 5,000 sq.ft of meeting rooms,and provide all your catering needs. Our workout center offers brand new equipment for your strength and cardiovascular training. Guests can also enjoy the Covey Lounge bar. Enjoy live entertainment on Friday and Saturday night and great drink specials. Complimentary shuttle service is provided to the Laredo International Airport, Mall Del Norte, and International Bridge I. ... more   less 
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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