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All 34 Laredo hotels

Holiday Inn Laredo-Civic Center

3.0 of 5 Hotel   |   800 Garden Street, Laredo, TX 78040
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Holiday Inn Laredo-Civic Center
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Ranked #13 of 34 hotels in Laredo
A recent review
4 of 5 stars reviewed 2 weeks ago
Pabrown210432 San Antonio, Texas
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37 people have reviewed this hotel

Traveler rating
    3
    17
    10
    5
    2
See reviews for
6
4
2
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
San Antonio, Texas
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at this location one night while in town on business. I booked online through priceline and was able to check in early at 11AM. Everything at this hotel was fine, no breath taking reason to stay here though. This is just a usual hotel. Staff were nice, and my stay went well. Nothing bad to say about my stay.... More

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Anna, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 15, 2014

This motel is nice. Clean well stocked rooms, friendly courteous staff, always willing to help with even minor questions. This is a 14 story building, so be sure to let them know if you are afraid of heights. Has great views of the city of laredo and right near the border.

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Victoria, Texas
Top Contributor
57 reviews 57 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 14, 2014

My husband went here for business. Check-in was easy. When he got to the room, the TV didn't work, so they came to fix it. They offered to let him switch rooms if they couldn't fix it. He did say there is a bit of road noise, but that is to be expected since it is right next to a... More

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Milwaukee, WI
Top Contributor
95 reviews 95 reviews
94 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed January 12, 2014

Barely a 4 star since it can't completely compare to Holiday Inns of a true 4 star rating. Property is older and you notice it. It still does have attractive and comfortable enough rooms. Parking in garage within hotel. Work out room. On site restaurant.

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McAllen, Texas
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 5, 2014

I arrived for business and checked in around 7:45 p.m; after a long trip to Laredo, the check in process took at least an additional 30 minutes as there were scores of people checking in, mostly Mexican Nationals and Oil Field workers. I have been to multiple IHG properties, and many smaller properties that have more staff available for check... More

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IHGCare, Guest Relations Manager at Holiday Inn Laredo-Civic Center, responded to this review

Dear casasdave, Thank you for taking the time to provide feedback on your stay. It is unfortunate the delays at check in and room conditions prevented you from fully enjoying your time at the hotel. We were pleased to see positive comments for the Front Desk Clerk and the high score for Service. We take all of the reviews we... More

Solihull, United Kingdom
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 6, 2013

The Hotel is a typical example of Holiday Inn experience. A little overpriced, no doubt because of it's popularity and bookings with the workers engaged in 'Fracking' (I think that's the term) and the extra cost of cleaning up after them. Every effort was made to clean up the foyer BUT the lift, carpet on my floor and the garage/parking... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Laredo-Civic Center, responded to this review

Dear johnboybarks, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. Rest assured,... More

Queretaro, Mexico
Contributor
15 reviews 15 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 23, 2013

The parking lot is closed and safe to leave things inside. Service from waiters in restaurant was more than excellent. Rooms are spacious and nice. Price is a bit higher than other holiday inns and doesn't include breakfast. Breakfast buffet was very good.

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Annabella G, Director of Sales at Holiday Inn Laredo-Civic Center, responded to this review

Dear CLAQM, We are excited that you have a great stay at our hotel. Holiday Inn Civic Center offers Guestroom / Breakfast Packages. When making advance room reservations you can request "BEST for Breakfast ". We look forward to serving you again during your next visit to Laredo. Annabella Gutierrez-Scott Director of Sales More

Laredo, Texas
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 30, 2013

We took a quick trip to Laredo, so we checked out the discount websites, found only 3 star hotels available, bargained a low price and got this hotel. It's not the first time we stayed here so it wasn't a big surprise. It was remodeled, quite successfully, several years ago. The updated furnishings, including super comfy beds and pillows, were... More

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San Antonio, Texas
Contributor
14 reviews 14 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 27, 2012

The reason I am writing this review is to recommend their lunch buffet. Thursdays and Tuesdays is Mexican food buffet. Excellent! They have a taquito station, with Juan behind the grill offering different choices as if he were a host in his own home, very gracious and professional. The pozole was very good, as were the taquitos, the charro beans... More

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La Cruz de Huanacaxtle, Mexico
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 20, 2012

We were overnighting before crossing border for Puerto Vallarta. The location is very convenient to the border crossing, they have a parking garage attached to the property which is nice. The check-in was smooth, the staff were all bi-lingual and eager to help with any requests. We did not use the restaurant or dine locally. Our room had a coffee... More

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Additional Information about Holiday Inn Laredo-Civic Center

Also Known As:
Holiday Inn Laredo-Civic Hotel
Holiday Inn Laredo-Civic Hotel Laredo
Holiday Inn Laredo
Laredo Holiday Inn
Address: 800 Garden Street, Laredo, TX 78040
Phone Number:
Location: United States > Texas > Laredo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 34 hotels in Laredo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Laredo-Civic Center 3*
Official Description (provided by the hotel):
Welcome to the newly Relaunched Holiday Inn Civic Center Hotel located on IH -35. where guests will be greeted with warm Texas hospitality. We are your perfect hotel for convenience, amenities, features and benefits for both our Corporate Traveler and Families. We invite you to experience the Holiday Inn Civic Center. Our Hotel is a 14 story high rise hotel. houses one of the finest restaurants in Laredo. The Terraza Verde Restaurant and serves a great variety of cuisine, from Mexican food, to steaks and seafood. Kids under 12 eat free from the children's menu when accompanied by an adult. The Holiday Inn is a full service property equipped with a business center and wireless Internet throughout the hotel for all guests. We have 5,000 sq.ft of meeting rooms,and provide all your catering needs. Our workout center offers brand new equipment for your strength and cardiovascular training. Guests can also enjoy the Covey Lounge bar. Enjoy live entertainment on Friday and Saturday night and great drink specials. Complimentary shuttle service is provided to the Laredo International Airport, Mall Del Norte, and International Bridge I. ... more   less 
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