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Holiday Inn Express Hotel & Suites Laredo-Event Center Area

2.5 of 5 7223 Bob Bullock Loop, Laredo, TX 78041
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Holiday Inn Express Hotel & Suites Laredo-Event Center Area
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Holiday Inn Express Hotel & Suites Laredo-Event Center Area
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29 reviews from our community

Traveler rating
    11
    10
    6
    2
    0
See reviews for
9
2
2
13
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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Oxfordshire, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed October 27, 2014

Stayed here for a couple of days before entering Mexico on a motorbike trip. It's a good part of town, handy for the airport and has a terrific Mexican restaurant across the highway you can walk to. Good, clean room and very helpful staff, oh; and free beer and nibbles at 1800 hours!

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Dry Ridge, Kentucky
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed October 25, 2014

First time ever in a hotel that i return to my room at 5:30 pm and its not cleaned. We are waiting in the lobby, tired. Room is fair, could be much better. Bed not very comfortable. Staff is okay. Disappointed.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Laredo-Event Center Area, responded to this review

Dear Andrew H, Thank you for taking time out of your busy day to write a review of our hotel. Please accept our sincere apology for the issues you had surrounding the condition of the room you received. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs.... More 

Monterrey, Mexico
Contributor
17 reviews 17 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 6, 2014

Friendly staff, good happy hour during the week and comprehensive breakfast. The only down side is the outdoor swimming pool is filthy and not usable. The room is ample, the bathroom very large, the a/c works great, and the fridge and microwave are functional. There are plenty of electrical outlets as well for charging all devices. I would recommend staying... More 

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La Paz, Bolivia
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 13, 2014

I think you would be hard pressed to find any hotel in South Texas with carpet that hasn't been destroyed by oilfield workers. This hotel is no exception. We put our 10-month old down to crawl around the room and within a couple of minutes his knees and feet were completely black with some sort of greasy substance. Apart from... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Laredo-Event Center Area, responded to this review

Dear Calvin C, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding the pool and air conditioning. However, we’re sorry we fell below your expectation regarding the carpet cleanliness. We will address these concerns. I assure you the feedback of our hotel... More 

Fort Wayne, Indiana
Contributor
18 reviews 18 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 19, 2014

Stayed 2 night while on business and was impressed with helpfulness of the front desk when I needed anything. Valerie always had a smile and greeting and was very helpful with getting rides for me. Met the new GM, Randy, and he seems to honestly be trying to maintain the good and improve the rest. My room was clean, fresh... More 

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Houston, Texas
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 3, 2014

I visited Laredo for business, and I stayed at the Holiday Inn. My room was spacious and well maintained. However it was a bit surprising to find out that the bathroom had not been completely cleaned before my arrival. I am happy to say that the hotel took care of this promptly. Breakfast was great, and I was positively surprised... More 

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New Braunfels, Texas
Top Contributor
60 reviews 60 reviews
31 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 29, 2014

Overall, my experience was ok, but I did notice some room for improvement. Upon checking in at 5pm on a Monday it appeared there was only 1 staff member working the front desk, and he was busy in the back office transferring statements to another guests flash drive, so I had to wait almost 20 mins to check in. Also,... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Laredo-Event Center Area, responded to this review

Dear Michael B, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I’m sorry the service you received was unacceptable. I appreciate your feedback as this is our best resource for improving guest services. We hope you give us a chance in the future to show you how... More 

Ingram, Texas
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 16, 2014

Was in Laredo for almost six days working. Room was comfortable, private for easy coming and going. Service personnel were polite and friendly. Complimentary breakfasts and evening cocktail hours were fun. Felt secure and safe and it is in a very good location, not too far from anything in Laredo. Will stay there again while on business assignment. Nice to... More 

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McAllen, Texas
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 5, 2014

Traveling to Laredo on frequent business and usually staying at Staybridge Suites, I decided to give this hotel a try. The first impression was great! The hotel front desk clerk was awesome; she was hospitable and provided for a friendly and efficient check in; after a day of travel, sometimes the check in process makes all the difference! The room... More 

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Monterrey, Mexico
Contributor
12 reviews 12 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 27, 2013

I just stayed at this hotel last weekend, and it was a very good experience. I made a last minute reservation a they accomodate a room according to my needs. And Veronica at front desk give us a warm and confortating welcome. Breakfast was good and rooms are clean and tidy.

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Additional Information about Holiday Inn Express Hotel & Suites Laredo-Event Center Area

Address: 7223 Bob Bullock Loop, Laredo, TX 78041
Phone Number:
Location: United States > Texas > Laredo
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Laredo-Event Center Area 2.5*
Number of rooms: 105
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Also Known As:
Holiday Inn Express Hotel And Suites Laredo-Event Center Area
Hotel Style:
#8 Business Hotel in Laredo

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