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SpringHill Suites Laredo

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5940 San Bernardo Avenue, Laredo, TX 78041
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1 room 1 guest
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SpringHill Suites Laredo
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58 Reviews from our TripAdvisor Community

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Traveler rating
    28
    22
    5
    3
    0
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25
8
4
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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Monterrey, Mexico
Level Contributor
60 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed July 8, 2015

Frist of all service, attention and breakfast were great. The noise from the passing train woke us up during the night ruining a good rest. The hotel was full from young baseball players participating in a tournament, and the noise from upper floors and adjourning rooms could be heard without a problem. The hotel could use some maintenance, as you... More 

Was this review helpful? Yes
shs_lrdsh_gm, General Manager at SpringHill Suites Laredo, responded to this review

Thank you for sharing your recent experience. Please accept our sincere apology for the noise disturbance during your stay. Rest assured, we are taking steps to help ensure problems of this nature do not occur in the future. More 

Corpus Christi, Texas
1 review
5 of 5 stars Reviewed June 1, 2015

We sought a great location for four Corporate Staff members, staying Sunday - Thursday evenings. We hit the 'pot of gold' at the end of the rainbow by visiting at the Spring Hill's Suites in Laredo. Remodeled building, safe and secure location, excellent Housekeeping and Counter Staff. Willing to accommodate your needs as to reservations, cleaning, meals/beverages. Great bonus of... More 

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Texas
Level Contributor
69 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed April 21, 2015

The best attibute of this hotel is the large room size. There is a nice sized area for working. There is a microwave and a fridge. TV placement is a bit awkward as it is placed between the sitting area and bedroom. Service was fine and check in and check out was very good. Breakfast was on the low side... More 

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San Antonio, Texas
Level Contributor
89 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed March 16, 2015

The hotel is still one of the best in Laredo Texas. It is well maintained, the rooms are large and comfortable and the location is easy to get to. The staff at the front desk was very friendly and helpful. The breakfast was also nice.

Was this review helpful? Yes
shs_lrdsh_gm, Director of Sales at SpringHill Suites Laredo, responded to this review

We appreciate your kind words. It gives us great pleasure that you enjoyed your stay and we look forward in seeing you again soon. More 

San Antonio, Texas
Level Contributor
92 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed February 14, 2015

Great hotel, smells cleans, it is kept clean, rooms are spacious and comfortable. Housekeeping sometimes forgets to clean things such as the cups, etc. You can hear traffic since it is by the interstate. However, it is a safe feeling hotel because of the courtesy officer at night who watches the parking lot and the hotel itself. Complementary breakfast is... More 

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shs_lrdsh_gm, General Manager at SpringHill Suites Laredo, responded to this review

It gives us great pleasure to know you enjoyed your stay! Thank you for reviewing our hotel and hope to see you again soon. More 

Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed February 11, 2015

The room was nice and roomy and very comfortable. However, the walls are thin and my sleep was very sporadic because of the noise. The front desk was very accommodating and friendly. It was an easy check in and check out. Breakfast was mediocre...but nothing special.

Was this review helpful? Yes 1
shs_lrdsh_gm, General Manager at SpringHill Suites Laredo, responded to this review

Thank you for taking the time to share your experience. We appreciate your positive comments and for pointing out an area of concern. We will look into this issue accordingly. More 

Austin, Texas
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed January 30, 2015

I came into Laredo for a Comic Con at TAMIU last weekend and the Spring Hill Suites were more than accommodating to what I was needing while staying here. My mother and I traveled here from Austin and being that we are both diabetics, we needed to keep our insulin cool and refrigerated. We called the hotel around 9am to... More 

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shs_lrdsh_gm, Director of Sales at SpringHill Suites Laredo, responded to this review

We thank you for your comments. It gives us great pleasure to see that we were able to meet the needs to both you and your mother and that you were comfortable with your stay. We look forward to having the opportunity to tend to you again. More 

Galveston
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 6, 2015

Our stay here was simply great! The rooms are ample and most importantly "CLEAN"! It's ideal for family, couple, or vacation stays. Front Desk Clerks were a bit leary upon our arrival due to our request for early check-in, but both ladies did their best to accommodate us. Unfortunately I can't comment about their free breakfast, never got a chance... More 

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shs_lrdsh_gm, General Manager at SpringHill Suites Laredo, responded to this review

Thank you for your review on your recent stay with us. It is great to know that you and your family enjoyed their stay. We appreciate your recommendations to help improve our quality of service. More 

Laredo, Texas
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed August 31, 2014

I started staying at this hotel since almost its beginning, but on this last stay, the room had a bad odor and the bathroom had mold spots and management seems to do nothing. I will start considering other hotels in the area. Breakfast is always crowded, better eat outside.

Was this review helpful? Yes
shs_lrdsh_gm, General Manager at SpringHill Suites Laredo, responded to this review

Thank you for sharing your concerns during your stay. We have completed the necessary repairs and we will continue to focus on addressing any issues that arise in a timely manner. Thank You, Management More 

Corpus Christi, Texas
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed September 28, 2013

My mother, aunt attended my aunts funeral and only stayed one night. The desk manager was nice and friendly. The room was spacious, clean bathroom, nice clean beds. The pillows were wonderful. They host and evening meal which that night consist of Chinese noodles, sweet and sour chicken, beer, wine and soft drinks. This was enough for us. The breakfast... More 

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