First time staying at Embassy Suites, Laredo, TX. There was no in room safe for valuables, only a small safe deposit box at the front desk. My room also smelled like a dirty old hotel, with a stale smoke smell, even though it was a non-smoking room. Location was good, and free breakfast was ok.

Nice hotel. Management and front desk show no sense of urgency to a problem. General manager says hi to guest at times but not consistent enough, many times GM will not even acknowledge you. I will always stay at ES because they are favorite.

Our family was very impressed with the clean and comfortable accommodations. Pleasant atmosphere in the lobby and bar area with a fantastic hot cook to order breakfast. We will definitely stay at an Embassy Suites for future trips.

I love the Embassy suites ever since I stayed the first time over 20 years ago it is my # 1 choice in hotels that is why I am a HHoners member I will always look for a Embassy suites hotel whatever city I go too in every state and every country I am in they are my # 1... More

The staff at this hotel went out of their way to make our stay enjoyable. Each member of the staff from cleaning personnel to management were extremely friendly and helpful. They were all a top notch group of people and should be recognized for their hard work. Excellent job and thank you for making our stay so enjoyable.

This was my first time staying at Embassy Suites and it was awesome! I heard about the free breakfast but was still so impressed with the elaborate setup and countless options to choose from! This is not a typical muffins and coffee offer, it's a full blown feast! Then came the evening reception with free drinks! I looked forward to... More

Not much change from a prior stay. Breakfast was always good. The gym has the basics and was fine for a 5 day stay. If you happen to not be driving the shuttle is available for use as long as its not at the airport.

Staff don't resolve requests, the smell of the bathrooms is bad since there is no extractor and the clean service is very superficial. You pay for a 5 people room and you get towels an linens for 3. Very bad!

We spent 4 days for Easter break and our kids simply loved the hotel. As you enter you really feel you are in the right place to stay. The only problem we had is that "someone" had cancelled our reservation, but the lady from the front desk was kind enough to provide us our room, since we had our printed... More