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Fairfield Inn & Suites Laredo

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700 W. Hillside Road, Laredo, TX 78041
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Fairfield Inn & Suites Laredo
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Fairfield Inn & Suites Laredo
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39 reviews from our community

Traveler rating
    10
    16
    6
    2
    5
See reviews for
15
3
3
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ciudad Guzman, Mexico
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 21, 2015 via mobile

This hotel is clean and nice, like most Fairfield Inns that I've stayed in. However, this is the only one that I've ever seen that ONLY provides double beds. This means the rooms are smaller and much less comfortable, but you're still getting charged what would get you a queen sized bed anywhere else. Check out other places before you... More 

Was this review helpful? Yes 1
San Antonio, Texas
Top Contributor
174 reviews 174 reviews
18 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed February 6, 2015

Stayed here for one night. Great location, especially in Laredo. Free WiFi in room and lobby. Bed quality was just okay; it was a little hard. Room was clean. Staff friendly. Breakfast was so-so; eggs were soggy. Cold breakfast was good. One thing is that I had to clean my own table; it seemed like the girl was just standing... More 

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Mexico City, Mexico
Senior Contributor
43 reviews 43 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 22, 2014

We were stranded in Laredo for weather and the FBO at the airport suggested the hotel. No disappointment. Reasonable priced, friendly staff and restaurants nearby. The rooms are comfortable and quiet.

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Dearborn Heights, Michigan
1 review
5 of 5 stars Reviewed September 20, 2014

I practically live here lol. Staff is wonderful. They really care. Convenient location. Comfortable beds. Internet recently upgraded. The pool is clean. The weekend tourists can get loud and pushy at breakfast but that's everywhere.

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Fresnillo, Mexico
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 1, 2014

Rooms are nice, beds incredibly comfortable, breakfast is just a compliment, not a big deal, but and staff is willing and kind. One more thing, it is close to every interest point when it comes shopping. Great value!

Was this review helpful? Yes 1
New York City, New York
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed February 1, 2014

my family stay at the hotel tried to talk with them by phone and the hotel staff never answer the phones I been tried for 2 hours and they still without answering the phone and got not automatic system to re route the calls to the rooms. my family was waiting for confirmation number for their flights and they lost... More 

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Jerry P, General Manager at Fairfield Inn & Suites Laredo, responded to this review

I do apologize for the experience that you had with the phones not being answered when you tried to contact the hotel. I wanted to advise you that this is not the type of service that we want to provide. If I may be of any assistance to you please do not hesitate to contact me. Once again I do... More 

Pachuca, Mexico
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed January 14, 2014

I've stayed at this Marriott more times than I can count. The staff is always helpful and friendly. Rooms are clean and comfortable, beds are excellent, the pillows are even better. Bathrooms are big and have a tub. There are two kinds of rooms, regular and suites. The main difference between the rooms is size, the suites have a sofa... More 

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Jerry P, General Manager at Fairfield Inn & Suites Laredo, responded to this review

We appreciate your kind words! We hope to continue seeing you in the future! Thank you! More 

Contributor
18 reviews 18 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 18, 2013

I am originally from NLaredo, so I understand Laredo culture quite well. I also have travelled quite a bit in the US and around the world and I know that customer service means different things depending on where you are. I must say that Fairfield Inn were very accommodating to me and my elderly mother during a recent visit to... More 

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Ajijic, Jalisco, Mexico
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 20, 2013

After staying at the disgusting La Quinta on I 35 for one night, we checked into the Fairfield Inn. With tax it was only $18 more and worth at least $100 more. This hotel is next to the mall, clean and inviting. The staff could not have been nicer and accommodating, hot breakfast, nice lobby, our room was actually a... More 

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1 review
1 of 5 stars Reviewed July 31, 2013 via mobile

Very disappointed with my stay at this hotel. First I was given a room right next to the ice maker. Went back to the desk and asked for another room to be able to get rest. In the newly assigned room I noticed little bugs all over the bathroom and the coffee maker reservoir was filled with brown stuff. Had... More 

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