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Extended Stay America - Laredo - Del Mar

2.0 of 5
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106 W Village Blvd, Laredo, TX 78040
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Extended Stay America - Laredo - Del Mar
Best prices for: 1 room 1 guest
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Ranked #23 of 37 Hotels in Laredo
A recent review
5 of 5 stars reviewed 2 weeks ago
Patonopsis
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40 reviews from our community

Traveler rating
    7
    13
    5
    5
    10
See reviews for
7
7
5
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (40)
  • Mar-May only
    (8)
  • Jun-Aug only
    (10)
  • Sep-Nov only
    (8)
  • Dec-Feb only
    (14)
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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I really enjoyed my stay here. The front desk staff were great (esspecially Arcy) and went out of their way to help me, as well as the other hotel guests. The rooms were moderately clean and in relatively good condition. I felt comfortable. I would happily stay here again. Great value for the money.

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Cincinnati, Ohio
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My chief complaints were that the hotel needs some serious updating. It was looking pretty worn in a lot of places. Still...it is an Extended Stay and I do love staying there. Staff was very friendly, hotel was clean and love having a kitchen. Most of the negative reviews I've seen regarding this hotel are completely unfounded.

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Douglasville, Georgia
Contributor
11 reviews 11 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good experience at this hotel. Hotel staff was always very friendly. Laundry room on premises was very convenient and clean! If staying for a week, the room was only cleaned every 8th day. But other than that, everything was great.

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San Angelo, Texas
Top Contributor
88 reviews 88 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed December 25, 2014

For a hotel named and advertised to attract the longer stay guest, it was very difficult to complete our stay. To begin with, it is not findable with GPS. It shows on the map but the GPS is unable to give directions for some reason. The front desk employees for the most part were friendly, but beware, some are unable... More 

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Manager_11525, General Manager at Extended Stay America - Laredo - Del Mar, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. We appreciate the kind comments about our staff as we do train them to have the best customer service with our guests, however, we apologize that our other employees speak Spanish as we do live in a border town and the majority of the... More 

Monterrey
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 16, 2014

If you're in Laredo for shopping and you just need to sleep this hotel is acceptable. Carpet in the hallways is quite dirty and smelly also the toilet in our bethroom was dirty. The continental breakfast includes coffe and cookies, that's all, no fruit, no cereal, no bread. The worst thing is the front desk, I called to make a... More 

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Momtwrrey
2 reviews
1 of 5 stars Reviewed December 14, 2014 via mobile

Such an old and dirty place! No breakfast but they said "breakfast included" ,but an Apple and a coffe its nota breakfast! Online pictures dont show the truth, and no shampoo at the bathroom... They simply said "sorry, we dont have" Al the furniture frontera 1980! Except the tv, ando no dishes or any thing at the kitchenette

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Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 10, 2014

Our stay was only for one night so we were looking for a good accesible rate, this hotel is pretty and the room is not so small but the toilette was dirty (poop stains on it) when we arrive, it seems like they just made the bed and forgot about the bathroom. Anyway we were just for one night and... More 

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Arlington, Texas
1 review
5 of 5 stars Reviewed November 19, 2014

When I checked in: staff was friendly and the room was clean. The motel was quite and 1st floor was "smoke free" (something I can not say about a lot of motels.) The motel was clean and no problems with the neighborhood that the motel is in (People told me to be careful when staying in Laredo as it is... More 

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Manager_11525, General Manager at Extended Stay America - Laredo - Del Mar, responded to this review

Thank you for taking the time to write a review of your stay. The staff and I appreciate your comments, as it will only help us to improve in every department. We are happy you had a wonderful stay! We do our best to accommodate each guest and make them feel right at home. Thank you again for sharing your... More 

Lacey, Washington
Senior Contributor
42 reviews 42 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 5, 2014

This place was a bit of a let down. Meets my needs on this trip but compared to last experience with extended stay accommodations leaves me disappointed. First you have a kitchenette but have to get everything to cook, eat, and drink from front desk not in room. Yet to go down to front desk and see employees always have... More 

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Harlingen, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 25, 2014

Sulema at the front desk is one lazy, egotistical, dumb employee. I called to make a few changes to a priceline reservation, and she said the reservation didn't exist. How is that when I had already been staying there 2 nights and had 7 nights left? I asked her to change me to a room with two rooms, NOPE! NOT... More 

Was this review helpful? Yes 2
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