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Red Roof Inn Laredo Airport

2010 Lomas Del Sur, I-35 South to 83 South, Laredo, TX 78046 (Formerly Red Roof Inn Laredo - I-35/US-83 South)
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1 room 1 adult
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Red Roof Inn Laredo Airport
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25 Reviews from our TripAdvisor Community

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Trussville, Alabama
Level Contributor
47 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The rooms here are very well kept, clean and comfortable! It is a great value. I read the negative review from a couple of months ago and have decided that whoever wrote that review must be a chronic complainer. We have stayed at this location for several years and the staff is superb, very accommodating! The room decor is just... More 

Helpful?
Thank Dianne7602
redroofinnlaredo, General Manager at Red Roof Inn Laredo Airport, responded to this review

Thank You for your review. As the general manager of Red roof Inn-Airport it can be difficult to hear critical feedback, since we care so much about our customer and want to provide value and satisfaction for everyone of them. However, I believe we can always improve, so I will share your thoughts with our team to see how we... More 

Mexico City, Mexico
1 review
5 of 5 stars Reviewed December 22, 2015

Front desk staff extremely helpful. (Esp. Jorge Cardenas). Have arrived after long hauls on the highway without reservations and have gotten good rates, no hassles, clean large rooms. If something is wrong, they will make it right. Hotel was remodeled or built new three (?) years ago. Maintenance has kept it in like new condition.

Helpful?
Thank frank c
redroofinnlaredo, General Manager at Red Roof Inn Laredo Airport, responded to this review

Thank visiting us. We value all of our customers and really appreciate the feedback we receive from them....so thank you for taking time to write a review about our business. We look forward to hopefully seeing you again.. Red Roof Inn - Airport More 

San Antonio, Texas
2 reviews
5 of 5 stars Reviewed September 19, 2015 via mobile

Stayed here because I visited family and I had a great stay! The room was clean, spacious, n had a very comfortable mattress! I was checked in by the general manager Mrs. Anita Bhakta and she was very professional and nice. I will be back soon!

Helpful?
Thank Alex M
redroofinnlaredo, General Manager at Red Roof Inn Laredo Airport, responded to this review

We are honored by the review you posted about your experience with us. While we are constantly told face to face how much customers enjoy our service, it takes a very special person to proclaim to the online world that they should check us out. You are one of those individuals and we are proud that you do business with... More 

San Antonio, Texas
2 reviews
5 of 5 stars Reviewed September 15, 2015 via mobile

Had a great time. Went to visit my family. Awesome hotel. The room was big and real clean. All the staff is very friendly and welcoming. They have a pool with a barbecue pit area. Fridge and microwave in the room.

Helpful?
Thank Liz G
redroofinnlaredo, General Manager at Red Roof Inn Laredo Airport, responded to this review

Thank you for your review. As the general manager of Red Roof Inn Airport it can be difficult to hear critical feedback, since we care so much about our customers and want to provide value and satisfaction for every one of them. However, I believe we can always improve, so I will share your thoughts with our team to see... More 

Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 10, 2015

We Stayed at this hotel every 2 weeks I work for company carter express. the hotel staff are wonderful! they always welcome you every time you come in the front door. the hotel is clean and quiet. the rooms are spacious and comfortable!

Helpful?
1 Thank JuanOchoa69
redroofinnlaredo, General Manager at Red Roof Inn Laredo Airport, responded to this review

Thank visiting us. We value all of our customers and really appreciate the feedback we receive from them....so thank you for taking time to write a review about our business. We look forward to hopefully seeing you again.. Red Roof Inn Airport More 

Monterrey, Mexico
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed July 3, 2015

Family trip. The staff was average nice, bet VERY dumb! Every request their first answer was "NO". This was a general condition of the various staff members we had interaction with (+4). They need a lot more training. Rooms have good size, and clean, but look old. Next time I stay in Laredo, I will choose another hotel.

Helpful?
Thank Fernandolozanob
Buenos Aires, Argentina
Level Contributor
207 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
5 of 5 stars Reviewed March 21, 2015

I stayed at this hotel because I had read the reviews and I was not disappointed. Of course, you've got to have the right expectations: For less that $ 45 you get an ample room with a very comfortable bed. The staff goes out of its way to help you, the rooms are spotless and there is free wifi. Of... More 

Helpful?
1 Thank gmokatz
daysinnlaredo, General Manager at Red Roof Inn Laredo Airport, responded to this review

Thank you for visiting us. It's always nice to learn that we have exceeded expectations and especially on such an important occasion as was your event. We never lose sight that you, as all consumers, especially now due to the wonders of the web, have a range of options available to them when seeking out a business to meet your... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 26, 2015

The rooms was clean the staff was great I enjoyed my stay their,and I would stay their again.also quiet restful rooms.the beds was very comfortable,hot water when I take my shower.staff was friendly willing to help u if needed my stay was great.

Helpful?
1 Thank Truckdriver8075
daysinnlaredo, General Manager at Red Roof Inn Laredo Airport, responded to this review

We are honored by the review you posted about your experience with us. While we are constantly told face to face how much customers enjoy our service, it takes a very special person to proclaim to the online world that they should check us out. You are one of those individuals and we are proud that you do business with... More 

San Antonio, Texas
1 review
5 of 5 stars Reviewed February 10, 2015

general manager Mr.Avila was very courteous and his customer service was very outstanding . Have been to other motels but this one tops the charts. we r from Manager Mr. Avila is very courteous and tries to meet the comforts that r needed from the guest and he is the best. The staff is also very friendly and the place... More 

Helpful?
Thank yolanda c
redroofinnlaredo, General Manager at Red Roof Inn Laredo Airport, responded to this review

Every review like yours helps us get the word out that we represent great value and caring service. Thanks you More 

1 review
1 of 5 stars Reviewed November 22, 2014 via mobile

What a joke is this hotel, dirty ,nasty, roaches in bathroom, paper thin walls, I don't ever leave reviews but this one needs one bad! I had to travel here as an emergency n was near by, economically priced but oh boy was I wrong....I should've stayed at the usual Homewood or hi express, this one suck I can hear... More 

Helpful?
Thank A M
daysinnlaredo, General Manager at Red Roof Inn Laredo Airport, responded to this review

We read, review and discuss every rating, evaluation or recommendation that relates to our business...both good and bad. Fortunately, the overwhelming percentage of the feedback we receive both off and online is wonderfully positive. Your feedback is clearly not positive but we still appreciate you taking the time to share your comments. I accept the constructive criticism and it is... More 

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