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Hampton Inn Laredo

#14 of 37 Hotels in Laredo
Certificate of Excellence
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7903 San Dario, Laredo, TX 78045
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Hampton Inn Laredo
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Hampton Inn Laredo
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165 reviews from our community

Traveler rating
    60
    48
    31
    15
    11
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65
12
6
61
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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St Johns MI, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

If looking for a business-friendly hotel in the Laredo/Nuevo Laredo trucking/warehouse district, this property is ideally located. Pretty typical for a Hampton Inn. Only downside was that you have to go through the lobby/breakfast area to get to the pool.

Review collected in partnership with Hampton

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Monterrey, Mexico
Top Contributor
59 reviews 59 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is nice for a "shopping weekend". Is near everything and at the level of these types of hotels. The Gym is also nice, and the machines are better than usual. It's a place that I will possible return to.

Was this review helpful? Yes
LRDTX, Manager at Hampton Inn Laredo, responded to this review

We are glad to hear that you like our hotel, location and are considering returning when you visit laredo. We do hope to see you back :) Thanks again Armando Garcia More 

Redford, MI, United States
1 review
5 of 5 stars Reviewed 1 week ago

When I first got to the hotel the first thing I noticed was how understanding the staff was during check in. When I got to my room, I found it to be very clean and looked very comfortable. I was very happy with how comfortable the bed was. There was also no weird "hotel smell". I never had a chance... More 

Review collected in partnership with Hampton

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LRDTX, Manager at Hampton Inn Laredo, responded to this review

Thank you so much for your detailed review. Your words are very welcomed and i will be sure to share them with all my staff. Thanks again and I hope we get to see you soon Armando Garcia More 

San Antonio, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

This hotel is very quiet and easy to find. We could smell cigarette smoke in our room and we requested a non-smoking room. The room service menu was expensive and they cannot make change with a visa so that you can get sodas from the machine. They need to have an ATM on the property. We were there for a... More 

Review collected in partnership with Hampton

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LRDTX, Manager at Hampton Inn Laredo, responded to this review

First, I would like to say Im very sorry for your loss and I do appreciate your comments. I will pass them on the GM so she is aware of the issues. Once again, I am sorry that we had you here under such circumstances and wish you and your family well. Armando Garcia Assistant General Manager More 

Cookeville, Tennessee
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 11, 2015

A good place to stay before we cross the border into Mexico and on return. The local employees understand your needs and questions about crossing the border into Mexico. Have knowledge of local area and roads.

Review collected in partnership with Hampton

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KURIBE_2013, Manager at Hampton Inn Laredo, responded to this review

Thank you so much for the great write up and for giving our employees a special mention. It is comments that this that really make our day and have us strive to be as great as possible. Thanks again. Armando Garcia Assistant General Manager More 

Lacey, Washington
Senior Contributor
40 reviews 40 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 3, 2015

This trip to Laredo we stayed here rather than the extended stay. Everything is much improved. Clean, nice rooms, and attentive personnel. Someone actually at the desk. There is a pool and exercise room, plus a full complementary breakfast. No kitchenette but at least it doesn't smell in the room and hallway.

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KURIBE_2013, Manager at Hampton Inn Laredo, responded to this review

Thank you very much. The hotel has been under new management for a little bit and we are glad to see the guests really noticing the changes. Thanks again More 

Guelph, Canada
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 31, 2015

The 2nd Hampton that we have stayed at on this trip and again we are disappointed. We have stayed at Hamptons often over the years and have always been satisfied, not sure what is happening. It is the little things this time. No refrigerator or microwave in the room. Linens need to be upgraded (ie duvet is full of lumps)... More 

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KURIBE_2013, Manager at Hampton Inn Laredo, responded to this review

Hello and we appreciate the review. We will certainly look into each one of these items to ensure our guests have the best stay possible. More 

Chicago
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 10, 2015

This is an example of a Hampton Inn lowering its maintenance standard. My impression is that the Brand is going for the downgrade in quality and service. The romos are kind of old and the general appearance of the builing is that it requires a renewal. Even the main desk is like dusty and disordered.

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KURIBE_2013, Manager at Hampton Inn Laredo, responded to this review

We are very grateful for all your comments. Thank you for your loyalty and will do everything possible to make changes to better meet your requirements. We look forward to your next visit and wish you well in your business and personal endeavors. More 

Contributor
20 reviews 20 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 7, 2015

Very impressed with security guard that always seemed to be in the hallway or the parking lot when we were coming & going. Would definitely stay here again. Breakfast was the standard Hampton Inn breakfast and the breakfast area was neat and clean.

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KURIBE_2013, Manager at Hampton Inn Laredo, responded to this review

I just wanted to take a minute to say thank you for your survey of our hotel. It really does mean a lot to us when we see such high marks. Thanks again and i hope you have a great start to your day, as we are, thanks to you. More 

Monterrey, Mexico
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 31, 2014

The complimentary breakfast was very good, very crowded though. Very close to the mall and to other shops. Great to stay if you go with family and kids. The room was very quiet and the pillows and bed, very comfortable. Towels were very very clean!!! Check in and check out were fast and accurate.

Review collected in partnership with Hampton

Was this review helpful? Yes
KURIBE_2013, Manager at Hampton Inn Laredo, responded to this review

I cant thank you enough for taking the time to write a glowing review on our hotel. It is most appreciated and we would like to wish you a Happy New Year. More 

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