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Hampton Inn Laredo

2.5 of 5 7903 San Dario, Laredo, TX 78045
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Certificate of Excellence 2014
Hampton Inn Laredo
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Hampton Inn Laredo
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162 reviews from our community

Traveler rating
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    48
    29
    15
    11
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64
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Antonio, United States
1 review
4 of 5 stars NEW

This hotel is very quiet and easy to find. We could smell cigarette smoke in our room and we requested a non-smoking room. The room service menu was expensive and they cannot make change with a visa so that you can get sodas from the machine. They need to have an ATM on the property. We were there for a... More 

Review collected in partnership with Hampton

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LRDTX, Manager at Hampton Inn Laredo, responded to this review

First, I would like to say Im very sorry for your loss and I do appreciate your comments. I will pass them on the GM so she is aware of the issues. Once again, I am sorry that we had you here under such circumstances and wish you and your family well. Armando Garcia Assistant General Manager More 

Cookeville, Tennessee
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A good place to stay before we cross the border into Mexico and on return. The local employees understand your needs and questions about crossing the border into Mexico. Have knowledge of local area and roads.

Review collected in partnership with Hampton

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KURIBE_2013, Manager at Hampton Inn Laredo, responded to this review

Thank you so much for the great write up and for giving our employees a special mention. It is comments that this that really make our day and have us strive to be as great as possible. Thanks again. Armando Garcia Assistant General Manager More 

Lacey, Washington
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This trip to Laredo we stayed here rather than the extended stay. Everything is much improved. Clean, nice rooms, and attentive personnel. Someone actually at the desk. There is a pool and exercise room, plus a full complementary breakfast. No kitchenette but at least it doesn't smell in the room and hallway.

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KURIBE_2013, Manager at Hampton Inn Laredo, responded to this review

Thank you very much. The hotel has been under new management for a little bit and we are glad to see the guests really noticing the changes. Thanks again More 

Guelph, Canada
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The 2nd Hampton that we have stayed at on this trip and again we are disappointed. We have stayed at Hamptons often over the years and have always been satisfied, not sure what is happening. It is the little things this time. No refrigerator or microwave in the room. Linens need to be upgraded (ie duvet is full of lumps)... More 

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KURIBE_2013, Manager at Hampton Inn Laredo, responded to this review

Hello and we appreciate the review. We will certainly look into each one of these items to ensure our guests have the best stay possible. More 

Chicago
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 10, 2015

This is an example of a Hampton Inn lowering its maintenance standard. My impression is that the Brand is going for the downgrade in quality and service. The romos are kind of old and the general appearance of the builing is that it requires a renewal. Even the main desk is like dusty and disordered.

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KURIBE_2013, Manager at Hampton Inn Laredo, responded to this review

We are very grateful for all your comments. Thank you for your loyalty and will do everything possible to make changes to better meet your requirements. We look forward to your next visit and wish you well in your business and personal endeavors. More 

Contributor
20 reviews 20 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 7, 2015

Very impressed with security guard that always seemed to be in the hallway or the parking lot when we were coming & going. Would definitely stay here again. Breakfast was the standard Hampton Inn breakfast and the breakfast area was neat and clean.

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KURIBE_2013, Manager at Hampton Inn Laredo, responded to this review

I just wanted to take a minute to say thank you for your survey of our hotel. It really does mean a lot to us when we see such high marks. Thanks again and i hope you have a great start to your day, as we are, thanks to you. More 

Monterrey, Mexico
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 31, 2014

The complimentary breakfast was very good, very crowded though. Very close to the mall and to other shops. Great to stay if you go with family and kids. The room was very quiet and the pillows and bed, very comfortable. Towels were very very clean!!! Check in and check out were fast and accurate.

Review collected in partnership with Hampton

Was this review helpful? Yes
KURIBE_2013, Manager at Hampton Inn Laredo, responded to this review

I cant thank you enough for taking the time to write a glowing review on our hotel. It is most appreciated and we would like to wish you a Happy New Year. More 

Gatesville, Texas
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 26, 2014

This was our second time to stay at this hotel and, unless things change, it won't be our last. Great, clean hotel. The free breakfast it's good with a great selection for all ages. The staff is friendly and accommodating. This is Our favorite place to stay in the Laredo area. Very safe and secure.

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KURIBE_2013, Manager at Hampton Inn Laredo, responded to this review

Thank you so much for your kind words. We do strive to give our guests the best experience possible. Thanks again and have a great 2015! More 

Larado, United States
1 review
3 of 5 stars Reviewed December 23, 2014

The hallway needed cleaning on the first floor and on the floor I stayed. There was mold in the bathroom tile. I have stayed at this hotel before and have never seen it in this condition. In my opinion they were charging $149. 00 for a $89.00 Room. I would expect better from Hampton Inn.

Review collected in partnership with Hampton

Was this review helpful? Yes
KURIBE_2013, Manager at Hampton Inn Laredo, responded to this review

We are very grateful for all your comments. Thank you for your loyalty and will do everything possible to make changes to better meet your requirements. We look forward to your next visit and wish you well in your business and personal endeavors. More 

Montgomery Village, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 9, 2014

Clean, well located hotel right on I35 - convenient. Many places close by to eat and get out, to include a mall. Rooms are clean and well maintained and staff is courteous and professional. Highly recommended as a place to stay especially if in town on business.

Review collected in partnership with Hampton

Was this review helpful? Yes
KURIBE_2013, Manager at Hampton Inn Laredo, responded to this review

We thank you for your review. We do strive to be the best we can. Thanks again and Happy Holidays Armando Garcia Assistant General Manager More 

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Additional Information about Hampton Inn Laredo

Address: 7903 San Dario, Laredo, TX 78045
Phone Number:
Location: United States > Texas > Laredo
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Laredo 2.5*
Number of rooms: 119
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Also Known As:
Hampton Inn Laredo Hotel Laredo
Laredo Hampton Inn

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