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All 35 Laredo hotels

Hampton Inn Laredo

2.5 of 5 Hotel   |   7903 San Dario, Laredo, TX 78045
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68%
Ranked #12 of 35 Hotels in Laredo
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Stephanie P Houston, United States
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132 reviews from our community

Traveler rating
    52
    36
    23
    12
    9
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53
8
6
49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Monterrey, Mexico
1 review
2 of 5 stars Reviewed yesterday NEW

I stayed here Sept 15 2014, it was very dissapointing, old building, furniture is worn out, elevator hall has dirty walls, the room was not very clean (found hair between the sheets) the room was dark, and that ceiling hadnt seen paint in quite a while. I was just to tired to make an argument, so we slept over the... More

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Contributor
12 reviews 12 reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Watch out here!!! Not me but someone got the car broken into while I was there. Me, I got my cologne stolen out of my room!!! Not to mention the keys! The keys never work. You must get a new one every other day. Horrible. Do not stay here, unless you have no other choice.

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college station, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

You are given one price, then charged another... why would you do this? One has so many options to pick, it would be ridiculous to not select the best price for the best quality. The bathroom! OMG! The curtains smell!

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Cynthia G, Manager at Hampton Inn Laredo, responded to this review

Hello, we apologize about the mis-understanding. We do have some new staff and we are working quickly to bring them up to speed. Once again, we do apologize and hope that you give us the opportunity to show you what our hotel is capable of. Thanks again. More

san antonio, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

lousy would not recommend this place to anyone.I am a hh honor member and have always been treated like one except for this time I definetly will never stay at this Hampton Inn again,management need to look into quality of people they hire to run operations at this Hampton INN,MORE TRAINING IS REQUIRED IN hospitality of guest

Review collected in partnership with Hampton

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Cynthia G, Manager at Hampton Inn Laredo, responded to this review

Hello, this is Cynthia, the Manager of the Hampton Inn Laredo. We certainly do appreciate you taking the time to let us know where we have the opportunity to improve. We have spoken with the guest representative that helped you and will be introducing a re-training for all our front desk staff as well, to ensure that this will not... More

Phoenix, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

This Hampton is not your usual Hampton. Key cards didn't work (had to switch rooms twice). A/C quit in last room. Pool was dirty. I travel for work a lot and Hampton Inns are usually a first choice. Not this place.

Review collected in partnership with Hampton

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Cynthia G, Manager at Hampton Inn Laredo, responded to this review

Hello and thank you for bringing these issues to our attention. We take all reviews extremely seriously, so that we may learn from your experiences, to ensure the same does not happen again to you or any other guest. Thanks again for your time as it does mean the world to us. More

Houston, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is just off the highway with a security guard at night, the parking lot is well lighted at night. Very kind staff at the front desk, clean room and clean pool. There is an easy checking in and checking out as well.

Review collected in partnership with Hampton

Was this review helpful? Yes
Cynthia G, General Manager at Hampton Inn Laredo, responded to this review

Thank you for taking time to give us your feedback. We at Hampton Inn value your opinion and take every critique/comments seriously and with the up most respect. I'm glad you had a wonderful stay with us and if there is anything we can assist you with in your future stays, please don't hesitate to ask. Hope to see you... More

College Station, Texas
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 19, 2014

Worn out couches, hair in the sink, lumpy comforter and bits of dirt tucked in the corners. It just seemed like the hotel needed a deep cleaning or renovation because of the wear and tear. Little things like the wire for the thermostat on the air conditioner hanging loosely around the floor or the shower rod being bent and sagging... More

Was this review helpful? Yes 2
Durham, United States
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 18, 2014

Good value. Fair location (on a one way frontage road). Room product fair to good. Staff mostly helpful...some are marginally competent or distracted from their task. I would stay here again though the product is not quite as good as the other Hilton product down the road. The price point, however, is more appealing than the competition.

Review collected in partnership with Hampton

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San Antonio, Texas
1 review
4 of 5 stars Reviewed July 15, 2014

Have stayed there several times while traveling for business and was ok, some small issues but nothing major. The last two times I stayed, has been a completely different story. Staff super super attentive and friendly, some old issues regarding cleaningness address in a way beyond what someone could expect. At check out I complimented the staff and was told... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 13, 2014

Wanted to highlight a recent rental of their conference room, The value was fantastic. Plenty of room, spotless, the staff was seemed to really want to help and were on the ball, and they've remodeled. It's nice that the place has really stepped up their game and I will be back.

Was this review helpful? Yes 1
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Additional Information about Hampton Inn Laredo

Address: 7903 San Dario, Laredo, TX 78045
Phone Number:
Location: United States > Texas > Laredo
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Laredo 2.5*
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Also Known As:
Hampton Inn Laredo Hotel Laredo
Laredo Hampton Inn

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