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Lakeway Resort and Spa

Certificate of Excellence
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101 Lakeway Drive, Lakeway, TX 78734
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Lakeway Resort and Spa
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680 Reviews from our TripAdvisor Community

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Traveler rating
    302
    182
    106
    52
    38
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187
270
18
67
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (185)
Date | Rating
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  • Spanish first
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English first
  • All months
    (680)
  • Mar-May only
    (167)
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    (153)
  • Dec-Feb only
    (104)
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San Antonio, Texas
Level Contributor
235 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed yesterday NEW

Lakeway view with Balcony is the way to go!! We had the most beautiful view of the sunset! We were going to enjoy the sunset at The Sunset Pool but realized our view was much better! I really wished there was more hotel info and a hotel map in the room. We had to ask the front desk where breakfast... More 

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Baton Rouge, Louisiana
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

First I will start with the good things which are several. I'm not much of a writer so I will list them out. -The location and the Lakeview a Room. The resort is situated on Lake Travis and it was simply beautiful. I woke up the first morning and saw deer walking beneath my balcony. The view from my room... More 

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Dallas, Texas
1 review
3 of 5 stars Reviewed 4 days ago NEW

Beware making reservations at this resort. I've never had so much trouble getting a call back by reservations and then having no rooms even though we had confirmation numbers for 3 rooms! Terrible reservation service, but a beautiful location.

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Was this review helpful? Yes 2
College Station, Texas
1 review
4 of 5 stars Reviewed 4 days ago NEW

Focus more money on the rooms and less on the lobby and reading areas. A night light in the bathroom would be an easy fix so guests don't have to turn on the 990,000 watt bathroom mirror light in the middle of the night!

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Dallas, Texas
2 reviews
2 of 5 stars Reviewed 5 days ago NEW

Hotel has a great location with nice rooms however the staff need some significant training and they need some serious IT updates. When you call the hotel you will be routed to some voicemail that never picks up. The service is very slow and hopefully you won't be checking out on a busy day because there will probably only be... More 

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Htown
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

This was my second stay and I can say that they made tremendous improvements. The front desk team were on point from check in to check out. I had the privilage of staying .in the Masterson suite and it is very nice and spacious. The lake view is always on point and the nighttime view of the pool is amazing.... More 

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Paul D, General Manager at Lakeway Resort and Spa, responded to this review

E3francis, Thank you for such a nice review. I am very pleased you enjoyed your return visit and we look forward to welcoming you back again in the future. Thank you Paul Davis General Manager More 

Dallas, Texas
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The Lakeway Resort is a fabulous getaway for families and businesses. Spacious rooms with Lake Travis views are comfortable. But the staff oh the staff what an amazing and accommodating group they are! EVERYONE that you interact with is gracious and friendly, they go out of their way to ensure you have a fabulous stay. Unfortunately the food is average,... More 

Was this review helpful? Yes 1
Paul D, General Manager at Lakeway Resort and Spa, responded to this review

suzzyf, Thank you for such a wonderful review! I am so pleased that you found our staff to be so accommodating. I have already shared it with our staff. We look forward to welcoming you back on your next visit. Thank you Paul Davis General Manager More 

Farmington Hills, Michigan
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The resort is in need of a face lift and that is exactly what they are doing. During my stay they we completing the cascading pool and starting the work on the kiddie pool. The building was getting a fresh coat of paint and the parking lot looked like it had been recently resurfaced. The rooms were comfortable and a... More 

Was this review helpful? Yes 1
Paul D, General Manager at Lakeway Resort and Spa, responded to this review

Travel4UK, Thank you for your nice review and for noticing the improvements we have been making to the resort. Thank you for recognizing our friendly staff. We look forward to your next visit. Thank you Paul Davis General Manager More 

Dallas
1 review
4 of 5 stars Reviewed 3 weeks ago

Overall the place is very good. However, there are some things that need improvement. I would definitely not recommend billing anything to the room, because the billing descriptions for items purchased are all wrong, making it difficult to prove when you are overbilled. Definitely book the spa in advance of your trip. The balcony furniture is very old and falling... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Paul D, General Manager at Lakeway Resort and Spa, responded to this review

Mathew S, Thank you for your nice review. I am concerned about your comment regarding our billing. Please contact me at the hotel 512-261-6600 so I may get it straightened out for you. Thank you Paul Davis General Manager More 

A TripAdvisor Member
3 of 5 stars Reviewed 3 weeks ago

We have been staying since the early 80s. This is the first time my stay was more average then great. I kept hearing well those new management new ownership blah blah blah. Now don't get me wrong the staff was very friendly to us. We had several meals that were subpar. And we went to whole day without a room... More 

Was this review helpful? Yes 2
Paul D, General Manager at Lakeway Resort and Spa, responded to this review

Dear Valued Guest, Thank you for your review. I am sorry that your stay wasn't great. I appreciate your recognizing our friendly staff. I am sorry that your room was not serviced and that you did not enjoy your food. We are in the process of making several adjustments in both these areas to improve. We hope you will visit... More 

Hotel Review Summarization

What travelers say

  • Breakfast buffet(4)
  • Lake Travis(4)
  • Pool area(3)
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Hotel & grounds (36)
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Pool (19)
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Standard King Room with Balcony (28)
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The Hotel (20)

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Other (4)
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