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Lakeway Resort and Spa

Certificate of Excellence
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101 Lakeway Drive, Lakeway, TX 78734
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Lakeway Resort and Spa
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Lakeway Resort and Spa
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675 Reviews from our TripAdvisor Community

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Traveler rating
    302
    180
    104
    51
    38
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (184)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (675)
  • Mar-May only
    (167)
  • Jun-Aug only
    (251)
  • Sep-Nov only
    (153)
  • Dec-Feb only
    (104)
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Htown
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

This was my second stay and I can say that they made tremendous improvements. The front desk team were on point from check in to check out. I had the privilage of staying .in the Masterson suite and it is very nice and spacious. The lake view is always on point and the nighttime view of the pool is amazing.... More 

Review collected in partnership with this hotel

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Dallas, Texas
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Lakeway Resort is a fabulous getaway for families and businesses. Spacious rooms with Lake Travis views are comfortable. But the staff oh the staff what an amazing and accommodating group they are! EVERYONE that you interact with is gracious and friendly, they go out of their way to ensure you have a fabulous stay. Unfortunately the food is average,... More 

Was this review helpful? Yes 1
Paul D, General Manager at Lakeway Resort and Spa, responded to this review

suzzyf, Thank you for such a wonderful review! I am so pleased that you found our staff to be so accommodating. I have already shared it with our staff. We look forward to welcoming you back on your next visit. Thank you Paul Davis General Manager More 

Farmington Hills, Michigan
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

The resort is in need of a face lift and that is exactly what they are doing. During my stay they we completing the cascading pool and starting the work on the kiddie pool. The building was getting a fresh coat of paint and the parking lot looked like it had been recently resurfaced. The rooms were comfortable and a... More 

Was this review helpful? Yes 1
Paul D, General Manager at Lakeway Resort and Spa, responded to this review

Travel4UK, Thank you for your nice review and for noticing the improvements we have been making to the resort. Thank you for recognizing our friendly staff. We look forward to your next visit. Thank you Paul Davis General Manager More 

Dallas
1 review
4 of 5 stars Reviewed 2 weeks ago

Overall the place is very good. However, there are some things that need improvement. I would definitely not recommend billing anything to the room, because the billing descriptions for items purchased are all wrong, making it difficult to prove when you are overbilled. Definitely book the spa in advance of your trip. The balcony furniture is very old and falling... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Paul D, General Manager at Lakeway Resort and Spa, responded to this review

Mathew S, Thank you for your nice review. I am concerned about your comment regarding our billing. Please contact me at the hotel 512-261-6600 so I may get it straightened out for you. Thank you Paul Davis General Manager More 

A TripAdvisor Member
3 of 5 stars Reviewed 2 weeks ago

We have been staying since the early 80s. This is the first time my stay was more average then great. I kept hearing well those new management new ownership blah blah blah. Now don't get me wrong the staff was very friendly to us. We had several meals that were subpar. And we went to whole day without a room... More 

Was this review helpful? Yes 1
Paul D, General Manager at Lakeway Resort and Spa, responded to this review

Dear Valued Guest, Thank you for your review. I am sorry that your stay wasn't great. I appreciate your recognizing our friendly staff. I am sorry that your room was not serviced and that you did not enjoy your food. We are in the process of making several adjustments in both these areas to improve. We hope you will visit... More 

Deer Park, Texas
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We just returned and I must say it was a perfect weekend getaway. It was my husband birthday and he decided that this was the place he wanted to be. We had a Lakeview suite that was spacious along with a huge patio. The staff was so friendly from the time you pull up. For my husband's birthday champagne and... More 

Was this review helpful? Yes 1
Paul D, General Manager at Lakeway Resort and Spa, responded to this review

RnEReid, Thank you for such a nice review! I appreciate you recognizing our grill pool chef Alfredo. I am very pleased your husband was able to enjoy his birthday while visiting us. We look forward to seeing you next time you visit Austin. Thank you Paul Davis General Manager More 

Houston, Texas, United States
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a large suite. This hotel was perfectly located. I was happy with the room and a lot of the service. However, they promised me a breakfast buffet in the am, and when we went they decided not to have a buffet to save on costs. Secondly, I had to ask for water refills in my room. When asked... More 

Was this review helpful? Yes
Paul D, General Manager at Lakeway Resort and Spa, responded to this review

SeemaK, Thank you for the nice review. I am sorry we did not have a breakfast buffet while you were here. When occupancy is low, we sometimes choose not to do a buffet to not waste food. We look forward to seeing you again on your next visit. Thank you Paul Davis General Manager More 

Houston
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My girlfriend and I stayed at the Lakeway for 4th of July weekend and the entire weekend could not have been more perfect. I planned on proposing to her while we were there and Cassie the Spa Director helped me with every step of the process to make it perfect. The staff at this hotel is the best of any... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Paul D, General Manager at Lakeway Resort and Spa, responded to this review

Timothym904, Congratulations on your engagement! Thank you for allowing us to participate in such a momentous occasion. I appreciate your kind comments about the resort and our staff, especially Cassie. We look forward to seeing you again! Thank you Paul Davis General Manager More 

New York City, New York
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The place is fabulous and doesn't even know it. The pool situation is great - one side for kids, one side for adults, swim up bar, separate hot tub and all of it with a beautiful view overlooking Lake Travis. But, the bar was not open on a regular basis. The spa looked great, but was booked for all services.... More 

Was this review helpful? Yes
Paul D, General Manager at Lakeway Resort and Spa, responded to this review

Sharklaffs, Thank you for the very nice review. We look forward to welcoming you back the next time you look to escape the NY winters! Thank you Paul Davis General Manager More 

Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

The views of the lake were amazing but these fell far short to the horrible service that the staff at the hotel offered. 2 out of 4 nights in our room we had no housekeeping service to our room. Do not expect to eat and drink at this hotel, last call for food and drink is 9 pm even on... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Paul D, General Manager at Lakeway Resort and Spa, responded to this review

Dallasvisi2r, Thank you for your review. I am so sorry for all the issues you encountered. I take your feedback very seriously and utilize it as a tool to improve. I do hope you will give us another opportunity in the future. Thank you Paul Davis General Manager More 

Hotel Review Summarization

What travelers say

  • Breakfast buffet(4)
  • Lake Travis(4)
  • Pool area(3)
Questions? Get answers from hotel staff and past guests. Ask a question

321 photos of this hotel

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Room/suite (37)
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Standard King Room with Balcony (28)
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The Hotel (20)

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Other (4)
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