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Lakeway Resort and Spa

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101 Lakeway Drive, Lakeway, TX 78734
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1 room 1 guest
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Lakeway Resort and Spa
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712 Reviews from our TripAdvisor Community

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Traveler rating
    310
    191
    111
    60
    40
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208
276
18
68
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (198)
Date | Rating
  • English first
  • Italian first
  • Spanish first
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English first
  • All months
    (712)
  • Mar-May only
    (167)
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    (153)
  • Dec-Feb only
    (104)
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Denver, Colorado
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

From the moment we arrived, we were treated like royalty. Mark Granado was an amazing host being very warm and receptive to our family. We stayed 10 days, 9-nights in pure heaven over Independence Day. The moment our room had an issue with the refrigerator, CJ was fantastic and fixed it. Tom was another front desk host and very informative... More 

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Plano
1 review
5 of 5 stars Reviewed yesterday NEW

This place is amazing with beautiful views of the lake, extremely close to shopping and fun areas. The prices for the stay and the food at the hotel are beyond amazing and the service is top notch. This hotel does not overbook therefore you don't have noise running down the hallway! Beautiful deer everywhere, when you look out your window,... More 

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Dallas, TX
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

I’ll be brief. Kid’s pool water features were broken. Slide was only open when life guard available, which was roughly every other half hour. They spent the rest of their time folding towels. Some days there was no life guard, at all, so slide closed. No coolers allowed in the pool area, at all. They are a “tripping hazard”. (Yes,... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Paul D, General Manager at Lakeway Resort and Spa, responded to this review

Shaun 3000, Thank you for your review. I am very sorry for your experience. We take your feedback seriously and utilize it to improve. We hope you will consider staying with us again in the future. Thank you Paul Davis General Manager More 

Missouri City, Texas
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This is a very difficult review to compose, because the property is amazing as was 99% of the staff. I will start with the positives. The views are great, the property was very clean, my room was very nice and comfortable and a good size as well. I had a hill country type view with a balcony. The bar near... More 

Was this review helpful? Yes 1
Paul D, General Manager at Lakeway Resort and Spa, responded to this review

Daphne, I am so sorry for how we handled this situation and the negative affect on your birthday. We handled it very poorly and at the end of the day, it is my fault. Following the weekend of your stay, we evaluated our process for those situations and have made adjustments. Please contact me at the resort, 512-261-6600 and I... More 

Keller, Texas
1 review
2 of 5 stars Reviewed 1 week ago NEW

We specifically asked for a connecting room when the reservations were made. Check in time was 4:00pm, I arrived at 3:45 and was told there was none available. When I called down to the front desk and expressed my disappointment and told her we only chose this hotel instead of our usual resort, Barton Creek, because we were assured of... More 

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Paul D, General Manager at Lakeway Resort and Spa, responded to this review

lisan195, I am so sorry for the way you were spoken to regarding your room request. This does not meet our standard and I will be addressing with the appropriate individuals. Thank you for bringing this to our attention. We hope to earn back your patronage in the future. Thank you Paul Davis General Manager More 

Frisco
1 review
4 of 5 stars Reviewed 1 week ago NEW

The room itself is nice, but the bathrooms seemed very small for the price of the room. Pools and views of Lake Travis are great. Kids will have a blast. Be prepared to pay big $ for drinks and food..

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Paul D, General Manager at Lakeway Resort and Spa, responded to this review

kimmB9526DD, Thank you very much for taking the time to write a review. We appreciate your feedback and look forward to the opportunity to be of service in the future. Thank you Paul Davis General Manager More 

Lawton, Oklahoma
1 review
4 of 5 stars Reviewed 1 week ago

I was pleased to see that the resort was exactly as pictured on the internet. Clean, beautiful, and they did a very good job of accommodating the adults and the kids at the same time.. There were pools that were very kid friendly and then pools and swim-up bar for adults ONLY..Very Nice!! Also had a kid zone in separate... More 

Was this review helpful? Yes
Paul D, General Manager at Lakeway Resort and Spa, responded to this review

580JakeJake, Thank you very much for your review. I especially appreciate your recognizing both Richard and Melissa for the good work that they do. I am sorry for the trouble you had in making your reservations and will speak with our reservations department to sort this out. We look forward to your next visit. Thank you Paul Davis General Manager More 

Tomball
1 review
2 of 5 stars Reviewed 1 week ago

The level of hospitality did not meet the level of expectation for the price. The restaurant staff and food was absolutely horrible. Poor greeting, rude hostess, non engaging server, food was bland and cold, no hospitality at all.

Review collected in partnership with this hotel

Was this review helpful? Yes
Paul D, General Manager at Lakeway Resort and Spa, responded to this review

Desna F, I am very sorry about your experience in the Restaurant. Please know that we have addressed your concerns with both the Restaurant staff involved and our Chef. We hope you will give us another opportunity in the future. Thank you Paul Davis General Manager More 

Fort Hood
1 review
5 of 5 stars Reviewed 1 week ago

We went to Lakeway because it was close (90 minute drive) and easy (not too much planning when you go to a resort). The room was really wonderful, we got a lake-view balcony which was just incredible to have. We ordered room service and Pizza Hut because we just wanted a super mellow trip. We traveled with out two young... More 

Review collected in partnership with this hotel

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Paul D, General Manager at Lakeway Resort and Spa, responded to this review

Dorkmonster, Thank you for the 5 star review and for your service to our great country! I am so pleased you enjoyed your stay and we look forward to welcoming you back in the future. Thank you Paul Davis General Manager More 

Abilene
1 review
5 of 5 stars Reviewed 1 week ago

Very nice hotel. Staff was very helpful. Drinks are pricey and I would recommend bringing drinks and snacks as there are not many options other than restaurant food. Marina was great and had many rental options.

Review collected in partnership with this hotel

Was this review helpful? Yes
Paul D, General Manager at Lakeway Resort and Spa, responded to this review

758janac, Thank you for the 5 star review! We look forward to welcoming you back the next time you visit. Thank you Paul Davis General Manager More 

Hotel Review Summarization

What travelers say

  • Breakfast buffet(4)
  • Lake Travis(4)
  • Pool area(3)
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Pool (19)
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Standard King Room with Balcony (28)
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The Hotel (20)

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Other (4)
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