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Holiday Inn Express Lakeway

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15707 Oak Grove Blvd, Lakeway, TX 78734
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1 room 1 guest
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Holiday Inn Express Lakeway
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88 Reviews from our TripAdvisor Community

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Traveler rating
    43
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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    (33)
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Georgia
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Our friend's wedding venue was at Lake Travis and the hotel is ideally located for everything in the area. We were impressed by the hotel amenities, service and cleanliness. Shelley and Veronica at the front desk were great at providing information for out of town guests. We had a very early flight to return to home on Sunday morning and... More 

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Lakeway, Texas
1 review
5 of 5 stars Reviewed 6 days ago NEW

This Express hotel is better than expected. After staying in other hotels in this area I was impressed by everything. I was expecting to pay more considering the proximity to Lake Travis. The property is situated such that the pool is private and clean. The massive limestone blocks made a huge impact even from the lobby. Room was modern and... More 

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1 review
5 of 5 stars Reviewed 1 week ago

Shout out to Shelly and Veronica for taking care of me when I'm hungry. I recommend Holiday Inn, breakfast for dinner? What's more to ask? I also appreciate the fitness center, and cleanliness of the rooms. I would come here again, so if you're looking for a place to stay, you found it.

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Houston, Texas
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This room has serious electrical issues and is very loud! There is a master switch which is supposed to control the entire room and then individual switches to control each light, TV, etc. Well this didn't work the way it should. A front desk person came to our room and tried different things and said "it's the weirdest thing I've... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Lakeway, responded to this review

Dear Jamie P, Thank you for taking the time to review our property. Our hotel is committed to providing our guests with the highest quality services and facilities. It seems that we were not able to execute an exemplary hotel stay experience because of the problems in your room notably the electrical connections and level of noise. Please accept our... More 

Lakeway, Texas
1 review
4 of 5 stars Reviewed 2 weeks ago

The front desk was so helpful when we checked in that we asked for their names. Shelly & Veronica assisted us. We were very happy with our stay. They recommended a great place to eat which we loved! Definitely recommend this place!

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1 review
5 of 5 stars Reviewed 2 weeks ago

Here at the Holiday Inn Express the rooms were clean, beds were comfy, and the service was exceptional!!! Can't thank Veronica or Shelly for the care and attention they gave to me and my girls. If you come through lakeway and are lookimg for great lodging, look no further you have arrived.

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1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is really nice it has a pool that is clean and the wifi we got some good service from shelley and veronica who were very patient with us and helped us with getting a room super fast and easy

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Dickinson, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed at 2 different higher end hotels in the Austin area this past weekend with this being our final stop. This hotel was by far the best! Both ladies up from, Shelly and Veronica, went above and beyond. They showed us the best customer service and hospitality. The rooms were very well kept, pool area was amazing and the... More 

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Lumberton, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This was a great experience mostly because of Veronica and Shelley at the front desk. These two give new meaning to the phrase " service with a smile " and go above and beyond every step of the way. It is easy to see how they really enjoy their job!

Was this review helpful? Yes 1
Houston
Level Contributor
115 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
2 of 5 stars Reviewed 5 weeks ago

Most of the time Holiday Inn Express tends to be a good hotel. This time we had a 2 night stay at this location where some things just did not work out. The good: excellent location relative to the center of town; many electrical outlets in the room; PC available in the business center that worked all the time and... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Lakeway, responded to this review

Dear PDM77059, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. We are very happy to read your positive feedback on the location of the property and the services received from our staff. However, we are truly sorry for the... More 

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