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All 1 Lake Dallas hotels

BEST WESTERN Plus Lake Dallas Inn & Suites

2.5 of 5 Hotel   |   305 Swisher Road, Lake Dallas, TX 75065
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86%
Ranked #1 of 1 Hotels in Lake Dallas
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Jerry G La Vernia
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79 reviews from our community

Traveler rating
    49
    18
    8
    4
    0
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30
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17
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (20)
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    (24)
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Kaufman, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

This hotel is hard to get into and out of at rush hour. AC is not turned on when you arrive and the food is terrible. Soap dispenser are located where only someone taking a shower can use them. No Ice machine on the 2nd floor and the one on the 3rd floor was not working the first day of... More

Review collected in partnership with Best Western

Was this review helpful? Yes
sunny8808, Manager at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

We are sorry, we could not grow up to your expectation. We will certainly consider your comments to improve our service and provide you superior experience during your future visits. Thank you for your business. More

La Vernia
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We went to the Dallas area to visit family. This hotel was best situated for us. Dallas area should be called "Toll Town" because of the toll roads. We picked this hotel because we could minimize use of toll roads to get around. We usually stay at Best Western so this hotel fit our needs. The property was very clean... More

Review collected in partnership with Best Western

Was this review helpful? Yes
sunny8808, Manager at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Thank you for taking time to review your stay here with us. I am glad you liked your experience here. Guest satisfaction is primary to us and we will keep that high. Thank you again. We appreciate your business. More

Cocoa Beach, Florida
Top Contributor
144 reviews 144 reviews
12 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This Best Western is only 5 years old but already a little tired. The rooms were okay, but there were maintenance issues (see ceiling fan fixture picture). There are many better motels in Lewisville, just a few miles south of Lake Dallas. Will we return to this Best Western? Most likely not...

Was this review helpful? Yes
sunny8808, Manager at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

I apologize, we could not meet your expectations. I will certainly consider your kind suggestions constructively to improve our service. Thank you for taking time to review your experience. I would appreciate if you give us another chance to serve you better. Thanks again. More

Logan, NM, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Exceptional staff, lovely property, cozy, clean rooms through the entire hotel. Easy to get in and out of the parking area. Within easy and short walking distance to The Point Sports Bar with fantastic food. We plan to stay here every time we come to Lake Dallas to see our daughter's family.

Review collected in partnership with Best Western

Was this review helpful? Yes
sunny8808, Manager at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Thank you for reviewing your stay with us. We appreciate your kind words and appreciation. Guest satisfaction is primary to us and we enjoy serving our valued guests like you. Kindly consider us for your future visits. Thanks again. More

moore, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

stay at best western in Lake Dallas Tx it was really excellent good servce,clean good personal really pleasant my family enjoy the 3 day stay. please if you need a place to stay thing about Best Western

Review collected in partnership with Best Western

Was this review helpful? Yes
sunny8808, Manager at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Thank you for your time taken to review your stay here at our property. I am glad you liked our service. It is our pleasure to serve you to our full capacity and we enjoy serving our valued guests. Hope you will consider our property for your future stays. We appreciate your business. More

Dallas, Texas
Top Contributor
63 reviews 63 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Much needed hotel in this area. Live in area and needed hotel while remodeling work being done on our home. This hotel fit the bill as it is closes, clean comfortable and well managed. Excellent customer service from staff. Will recommend to any friends.

Was this review helpful? Yes
sunny8808, Manager at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

I greatly appreciate your comments. Thank you for taking time to review your stay here with us. Customer satisfaction is our top priority and I am glad we could grow up to your needs. Hope you will consider us for your future visits. Thanks again. More

Valley Center, Kansas
1 review
5 of 5 stars Reviewed August 18, 2014

This was the cleanest hotel I have ever stayed at! One side backs up to a neighborhood and is extremely quiet. The breakfast was well-stocked and my kids enjoyed the pancake making machine. The staff was friendly and they were helpful in accommodating our request. We plan on being back in the area at least 2 more times this year... More

Review collected in partnership with Best Western

Was this review helpful? Yes
sunny8808, Manager at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Hi, I am glad we could meet your expectation and provide the best we could. We are pledged towards guest satisfaction. I appreciate your willingness to stay at our property during your future visits. Please feel free to contact us any time for future stay arrangements. We will be more than happy to assist you. Thank you More

Chicago, Illinois
Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 31, 2014

Stayed 5 nights while visiting grandchildren in area. First room had smoking odor so desk clerk immediately found us another room without odors. Was humid during stay and HVAC unit was not totally effective in removing humidity from room, although it was comfortably cool. Complimentary breakfast was good each morning. Will definitely consider staying again when we next visit the... More

Review collected in partnership with Best Western

Was this review helpful? Yes
sunny8808, General Manager at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Thank you for sharing your experience here with us during your stay. I regret any inconvenience caused during your stay. I appreciate your willingness to consider us for your future visits. I once again thank you for your kind hearted complements. More

Wichita, Kansas
1 review
5 of 5 stars Reviewed July 29, 2014

My entire party of 20 enjoyed our stay at the Best Western Plus in Lake Dallas, Texas. The rooms were very clean and the hot breakfast was excellent. Their entire staff was awesome! We had other friends that came to the wedding that stayed in other places and were more impressed with our hotel instead of their more expensive one.... More

Review collected in partnership with Best Western

Was this review helpful? Yes
sunny8808, General Manager at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Thank you for your appreciation and comments. I am glad we could serve you to our full capacity. We here consider the guest satisfaction primary and will keep it up. I believe you will consider us during your future visits. It is my pleasure to assist you for your future travel plans. Thanks again for your business. More

Colorado Springs, United States
1 review
4 of 5 stars Reviewed July 14, 2014

The initial staff i checked in with was very accommodating and friendly. The room was clean. Unfortunately the A/C was not working properly and blowing warm smelly air. The person at the front desk told us to unplug it. Luckily we were cold and did not need the A/C. But I thought that was rude and inconsiderate. Benjamin was awesome.... More

Review collected in partnership with Best Western

Was this review helpful? Yes
sunny8808, Manager at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Thank you for reviewing your stay at our property. It is kind of you appreciating my employee's service. I apologize for the A/C issue and promise better service during your future visits. Thank you for your business. More

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Additional Information about BEST WESTERN Plus Lake Dallas Inn & Suites

Address: 305 Swisher Road, Lake Dallas, TX 75065
Phone Number:
Location: United States > Texas > Lake Dallas
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Plus Lake Dallas Inn & Suites 2.5*
Number of rooms: 54
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Also Known As:
Best Western Lake Dallas
Lake Dallas Best Western

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