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BEST WESTERN Plus Lake Dallas Inn & Suites

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305 Swisher Road, Lake Dallas, TX 75065
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1 room 1 guest
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BEST WESTERN Plus Lake Dallas Inn & Suites
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124 Reviews from our TripAdvisor Community

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Traveler rating
    78
    30
    9
    6
    1
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49
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25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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  • All months
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Houston, Texas
Level Contributor
193 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

8/20/2015 My mother, daughter, dog and I stayed here here for an event we were attending further in Dallas but wanted to be near my daughter. First, the front desk staff was very nice and hospitable but the young man that checked us in DID NOT read any of the notes but he was very nice. I requested a QUIET... More 

Was this review helpful? Yes
sunny8808, General Manager at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Dear Valued Guest , Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use... More 

Shannon, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel was very nice. The staff was nice as well. This hotel was preferred by one of the ladies in our group and now us first timers know why. It was a very pleasant stay! I have a friend that is very, very picky and I know she would have approved this hotel!

Review collected in partnership with Best Western

Was this review helpful? Yes
sunny8808, Manager at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Dear Guest, Pleasure is all ours to accommodate you at our property. We are glad you were happy with our service. We believe in service and valuing your needs during your stay is our motto. Thanks again for choosing our property for your stay. Hope you will give us the chance to serve you during your future travel here. More 

Ardmore, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel staff was very friendly and the rooms were very clean. I would recommend this hotel if you are looking for clean rooms and a friendly staff without breaking your pocket book. They serve a full hot breakfast and the dining area was clean.

Review collected in partnership with Best Western

Was this review helpful? Yes
sunny8808, General Manager at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Dear Angela Miller, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope... More 

Brazoria, Texas
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Attending a conference at Glory of Zion, this location can't be beat. Expectations met for a quiet room and comfy bed. Price is great! Booked direct through website. Free breakfast not so great. Received kind service at front desk. AC wasn't putting out and he took care of it promptly. Would stay again!

Review collected in partnership with Best Western

Was this review helpful? Yes
sunny8808, General Manager at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Dear Valued Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had an excellent time at this Best Western. I was not disappointed at all. Everything was clean and orderly, staff was fun and friendly free breakfast was wonderful and gravy was excellent. For the price you will not be disappointed. We definitely visit again.

Was this review helpful? Yes
sunny8808, General Manager at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Dear valued Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope... More 

Lake Dallas, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

We were in a bind, need a room at the drop of a hat. The lady that help us TREMENDOUSLY was Theresa. She went above and beyond to help us. She is very accomodiating. She went way above and beyond to take care of us. She is excellent in customer service. She is a keeper. Our room us very clean.

Was this review helpful? Yes
sunny8808, General Manager at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Dear Cara, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Haslet, United States
1 review
5 of 5 stars Reviewed July 22, 2015

The room was very nicely decorated with a comfortable bed and pillows. The staff was friendly, helpful and accommodating. Breakfast was presented nicely with a wide variety of options. I would stay again if I was in the area.

Review collected in partnership with Best Western

Was this review helpful? Yes
sunny8808, Manager at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Thank you for your appreciating words. We are glad, we could provide you our best. Thanks for choosing our property and sharing your experience. We appreciate your business. More 

San Antonio, United States
2 reviews
5 of 5 stars Reviewed July 20, 2015

If you need a convenient, quiet place to stay this is where it needs to be. I stay here every time I am in the area. I always get the best service. The breakfast bar offers both hot and cold items, something for everyone!

Review collected in partnership with Best Western

Was this review helpful? Yes
sunny8808, General Manager at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Dear Susan L, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope... More 

Frisco, United States
1 review
5 of 5 stars Reviewed July 20, 2015

I can't imagine there being a better choice in this area. Everything we experienced was top notch, even having a wine opener at the front desk! Service, service, service--if you want prompt attention to any detail, you'll find it here.

Review collected in partnership with Best Western

Was this review helpful? Yes
sunny8808, General Manager at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Dear John W, Thank you completing the survey regarding your recent stay at our property. We greatly appreciate the kind words! We try our hardest to provide our guests with great service, but it always is good to hear it from a satisfied guest! Your business is very important to us and we value your feedback. By telling us what... More 

Staten Island
Level Contributor
55 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed July 18, 2015

great handicap room with jacuzzi tub in bedroom and shower in bathroom. Also had a ceiling fan which I found advantageous in that hot weather. Very comfortable bed and pillows. Room large enough for handicap access.

Review collected in partnership with Best Western

Was this review helpful? Yes
sunny8808, General Manager at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

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