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BEST WESTERN Plus Lake Dallas Inn & Suites

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305 Swisher Road, Lake Dallas, TX 75065
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BEST WESTERN Plus Lake Dallas Inn & Suites
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119 Reviews from our TripAdvisor Community

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Traveler rating
    76
    28
    8
    6
    1
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48
17
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24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
  • All months
    (119)
  • Mar-May only
    (33)
  • Jun-Aug only
    (34)
  • Sep-Nov only
    (30)
  • Dec-Feb only
    (22)
All months
Lake Dallas, Texas
1 review
5 of 5 stars Reviewed today NEW

We were in a bind, need a room at the drop of a hat. The lady that help us TREMENDOUSLY was Theresa. She went above and beyond to help us. She is very accomodiating. She went way above and beyond to take care of us. She is excellent in customer service. She is a keeper. Our room us very clean.

Was this review helpful? Yes
Haslet, United States
1 review
5 of 5 stars Reviewed 1 week ago

The room was very nicely decorated with a comfortable bed and pillows. The staff was friendly, helpful and accommodating. Breakfast was presented nicely with a wide variety of options. I would stay again if I was in the area.

Review collected in partnership with Best Western

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sunny8808, Manager at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Thank you for your appreciating words. We are glad, we could provide you our best. Thanks for choosing our property and sharing your experience. We appreciate your business. More 

San Antonio, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

If you need a convenient, quiet place to stay this is where it needs to be. I stay here every time I am in the area. I always get the best service. The breakfast bar offers both hot and cold items, something for everyone!

Review collected in partnership with Best Western

Was this review helpful? Yes
sunny8808, General Manager at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Dear Susan L, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope... More 

Frisco, United States
1 review
5 of 5 stars Reviewed 1 week ago

I can't imagine there being a better choice in this area. Everything we experienced was top notch, even having a wine opener at the front desk! Service, service, service--if you want prompt attention to any detail, you'll find it here.

Review collected in partnership with Best Western

Was this review helpful? Yes
sunny8808, General Manager at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Dear John W, Thank you completing the survey regarding your recent stay at our property. We greatly appreciate the kind words! We try our hardest to provide our guests with great service, but it always is good to hear it from a satisfied guest! Your business is very important to us and we value your feedback. By telling us what... More 

Staten Island
Level Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

great handicap room with jacuzzi tub in bedroom and shower in bathroom. Also had a ceiling fan which I found advantageous in that hot weather. Very comfortable bed and pillows. Room large enough for handicap access.

Review collected in partnership with Best Western

Was this review helpful? Yes
sunny8808, General Manager at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

We stayed once a few years ago and had no issues. The last time we stayed it had really gone downhill. Our bathroom reeked of cigarette smoke. They were completely full and couldn't offer us another room. I woke up feeling dizzy and had a terrible headache. We ended up checking out early and getting a GREAT room down the... More 

Was this review helpful? Yes
sunny8808, General Manager at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Dear Meagan L, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests... More 

Austin
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I booked this at the last minute. The rate was fair and the room was clean and comfortable. I was surprised breakfast was included in such a low rate. They exceeded my expectations overall. The staff seem thoughtful an courteous as well.

Review collected in partnership with Best Western

Was this review helpful? Yes
sunny8808, General Manager at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Dear Paul R, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope... More 

Lake Dallas, TX, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

First night was on third floor very nice, clean, comfortable stay. Fresh Fruit at breakfast good condiments. Came back 3 days later with a room on the second floor and it was dirty, things were broke, and not impressed with the breakfast was same stuff but problem was that the fruit looked like it was the same from the other... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
sunny8808, General Manager at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Dear Sky Swann, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations and not being consistent with our service during your second stay. At Best Western we strive every day to provide a superior customer experience. I am sorry we... More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

My son and I stayed at this hotel last year overnight as we were on our way to Florida and we loved it so when we booked our hotel stay again back in April for June. It's nice, the rooms are clean and the staff is great. It's close to everything and we had a really good time.

Review collected in partnership with Best Western

Was this review helpful? Yes
sunny8808, Manager at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Thank you for taking time to review your experience here at our property. We are glad we could grow up to your expectations each time you chose Best Western Lake Dallas. We promise to serve you even better every time you visit us. It is our pleasure and we take pride to serve you. Thanks again for your business. More 

Checotah, United States
1 review
5 of 5 stars Reviewed June 8, 2015

Friendly staff, clean rooms, easy to find and a great place to stay while in Texas to attend the Indy race at Texas Motor Speedway. Half the price of the same chain of hotels in the locations 6 miles closer to the track.

Review collected in partnership with Best Western

Was this review helpful? Yes
sunny8808, Manager at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Thank you for expressing your opinion about your stay at our property. I am glad we could serve your purpose and keep you happy during your stay. It is our pleasure to serve valued guest like you. I appreciate your business. More 

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