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Candlewood Suites La Porte

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1250 S. 13th St, La Porte, TX 77571
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1 room 1 adult
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Candlewood Suites La Porte
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37 Reviews from our TripAdvisor Community

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Blountstown, Florida
Level Contributor
10 reviews
3 of 5 stars Reviewed 4 weeks ago

The people are really nice and they do let pets stay. The rooms are ok are bathroom toliet run the whole time and the bed seaked. But it was nice over all. The have a dinner in the lobby every wednesday night free to the guests. If your planning on stay for awhile its an okay place to stay.

Helpful?
Thank Tonya P
A TripAdvisor Member
1 of 5 stars Reviewed November 27, 2015 via mobile

Checked in on Thanksgiving day. No one at the desk for half an hour. She then told me it didn't show up that I was a Priority Club Member. Got up this morning to find there were no towels in my room then got a call from the front desk asking if I'd moved out of another room yesterday. I... More 

Helpful?
Thank A TripAdvisor Member
IHGCare, Guest Relations Manager at Candlewood Suites La Porte, responded to this review

Dear A TripAdvisor Member, Thank you for taking the time to review our property. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean, and superior accommodations. However, it is disappointing to know that we fell short. The situations you have described is definitely not... More 

Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed June 8, 2015

First room that was attempted smelt like a wet basement. There were 5 boxes of Arm & Hammer and a Damp X in the room and it was still unbearable. Second room was a wreck. Still a damp musty smell and dirty. Checked out the next morning. Noticed there is no room service so if you want clean towels you... More 

Helpful?
Thank Chris S
Candlewood77571, General Manager at Candlewood Suites La Porte, responded to this review

I sincerely apologize for the inconvience, the room you entered was suppose to be out of service for maintence. We are currently working on renovating the property to improve guest stays. If there is anything we can do please feel free to contact the hotel 281-471-0555. I apologize again for the inconvience and hope to see you again when the... More 

Bowling Green, Kentucky
Level Contributor
53 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed May 1, 2015

Grounds and outside areas were not very clean. Guests using the grilling area were nasty and loud. Lots of construction workers stay here and drag mud into the hotel on their shoes. They also smoke in non smoking rooms and throw all their pizza boxes and beer cans into hallway. Our floor reeked of cigarette smoke every night. Room keys... More 

Helpful?
Thank nvky
Candlewood77571, General Manager at Candlewood Suites La Porte, responded to this review

I apologize for the service you received and I am truly appreciative of the feedback. Me and my staff will be more diligent on other guest behavior. More 

Plainfield, Illinois
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed February 17, 2015

My friend and I stayed at this facility prior to a cruise. We were well pleased with both the staff and cleanliness. The location was close to the port. There was shuttle service to the port for a small fee. The shuttle was on time and very convenient. We found restaurants to be nearby within walking distance. Over all a... More 

Helpful?
Thank Judy Y
Florida
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 23, 2015 via mobile

great wifi, wonderful service and clean rooms. A pool would be a welcome addition in texas heat. Bbq and patio tables, safe and convienient location. I cant say anything bad about the place. I stayed there for two weeks without a problem.

Helpful?
1 Thank Adam B
Candlewood77571, General Manager at Candlewood Suites La Porte, responded to this review

Thank you for your kind review, we truly appreciate it and hope to see you again More 

Bad Pyrmont, Germany
Level Contributor
206 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
4 of 5 stars Reviewed December 29, 2014

The hotel is in a quiet area not far from the cruise port. Several fast food places and a ‘Kroger’ supermarket are within walking distance. The suites are small but come with a fully equipped kitchen with fridge/freezer and dish washer. Food items can be bought in vending machines. As we only stayed one night we didn’t make use of... More 

Helpful?
2 Thank dasreiseteam
dallas/fort worth, tx
Level Contributor
290 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
5 of 5 stars Reviewed November 15, 2014

Very pleased with our stay. Rooms were very clean, freshly updated and very spacious/comfortable. Had a full kitchen (which we didn't need but was nice to see). Located across the street from bank, grocery, fast-food, and fuel stops. Easy access to main roads. Very short drive to Cruise terminal. Wi-fi in room worked well. Well lite parking lot. If in... More 

Helpful?
1 Thank cswbkw
Azle, Texas
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed September 17, 2014

Room stunk, literally. Hotel stunk, literally. Hotel employees went around hotel spraying for the smell, but it did not work. Came to our room and sprayed it as well - did not work. If you have allergy or breathing problems ????? Did not know when booking that getting clean towels and sheets daily was an additional charge. Added to this,... More 

Helpful?
1 Thank Lynne H
Candlewood77571, General Manager at Candlewood Suites La Porte, responded to this review

We truly appreciate your business, and feedback. We apologize for not meeting your expectations we have taken your feedback and addressed the issues. We hope to see you in the future and hoped to win back your loyalty. More 

Seattle, Washington
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed September 2, 2014

I stayed at the Candlewood in La Porte for a family reunion. It was clean, and the suites were a good size for my son and I. But for the price (which was no different than similar hotels in the area that other family members stayed it) it was lacking in amenities. No breakfast, no pool. Housekeeping on request. I... More 

Helpful?
Thank Philotera b
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