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Comfort Suites

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902 South 8th Street, La Porte, TX 77571
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Comfort Suites
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Comfort Suites
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42 reviews from our community

Traveler rating
    17
    15
    3
    5
    2
See reviews for
11
5
1
16
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Odessa, Texas
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed at this hotel while attending the NHRA Spring Nationals at Royal Purple Raceway in Baytown. It is much more convenient than I feared it would be. The hotel was easy to find and easy to access. The area is lacking in restaurants unless you are willing to try some local places. The room was spacious and clean with the... More 

Was this review helpful? Yes
Euless, Texas
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 26, 2015

This is the perfect place!! We walked into the Lobby thinking this was a recently constructed property. Imagine my surprise when I learned it was built in 1999. It is impeccably maintained and spotlessly clean. This is probably due to the pride of ownership by the staff. The property manager worked her way through the ranks and has been there... More 

Was this review helpful? Yes 1
Cathy5, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to comment on our hotel with you wonderful words of gratitude. I will be sharing your comments with all departments today during out huddle. I am sure they will all be pleased that you enjoyed your stay at our hotel. Guest comments whether positive or negative are important to us as it help us... More 

Tatum, Texas, United States
1 review
5 of 5 stars Reviewed December 4, 2014

Great place to stay with a Wonderful staff.I don't like being out of town, but the people and accomodations at Comfort Suites have helped make my two and a half month stay as cmfortable as possible. I will stay here again.

Was this review helpful? Yes
Cathy5, General Manager at Comfort Suites, responded to this review

Jason Thank you for taking the time to comment on our hotel. I will be sharing your comments with all staff members during our huddles. We appreciate all guest comments to help us ensure 100% satisfaction to all our guest. Please let us know if there is anything we can do for your future hotel needs. Have a wonderful day! More 

Ardmore, Oklahoma
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed November 17, 2014

I arrived late at the hotel after booking online. Apparently no one checked for late arrivals -so my stay was booked as a no show. When I arrived at 3am, the clerk could not find the reservation - and finally realized it was a booked as a no show. She had to manually enter all the information again. After 30... More 

Was this review helpful? Yes 1
Cathy5, General Manager at Comfort Suites, responded to this review

Dear William Let me apologize for the delay you experienced during your check in with our hotel. Thank you for taking the time to let us know about your experience at our hotel. That is definitely uncalled for. I will be sharing your comments with all front desk staff so we can prevent this from happening in the future. We... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 6, 2014

I'm going to keep this bad review short and simple so you can save your cash and go somewhere else... Here is the bad *** Hot tub was 1 degree above my temperature (99 ish) - Not cold, but not hot *** No towels in the rack for the pool - *** Overall kind of - Meh... slightly dirty everywhere..... More 

Was this review helpful? Yes 1
Cathy5, General Manager at Comfort Suites, responded to this review

Let me apologize for your unpleasant stay at our hotel. Yes, our hot tub was not properly working but sometimes when you call for service it takes a few day. As for our pillows, they are not half but they are Choice Hotels required pillows that we must keep in our rooms. I will be sharing your thoughts with all... More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 22, 2014

My stay at the Comfort Suites was just that comfortable. The staff was friendly and attentive. The exercise area was clean and all of the equipment was functioning. The room was huge and had plenty of space to walk around and entertain company. I will definitely stay again.

Was this review helpful? Yes
Cathy5, General Manager at Comfort Suites, responded to this review

Paul B. Thank you for taking time from your schedule to comment on our hotel. I have shared your comments with my staff and we are all pleased you enjoyed your stay with us. Please let us know if there is anything we can help you with for your future hotel needs. Have a great day!! More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 31, 2014

After a disaster at a different hotel, I was released to find this one so nice for the price. The front desk was very friendly at check in. The room was a very spacious 2 queen room and was very clean. The beds were very comfortable and it was a good night's sleep. A great value for the price. If... More 

Was this review helpful? Yes
Cathy5, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to comment on our hotel. We appreciate all guest feedback to help us better understand our guest needs. We are pleased that you had a great stay and we were able to help you enjoy your stay at a hotel. Please let us know if there is anything we can do to help you... More 

Oklahoma City, Oklahoma
1 review
5 of 5 stars Reviewed August 10, 2014

Me and my family will definitely be staying here again loved the area everything was nice and hotel staff were very friendly, helpful,and courteous. I give this hotel and staff a two thumbs up. Also breakfast delicious..

Was this review helpful? Yes
Cathy5, General Manager at Comfort Suites, responded to this review

Thank you for taking time from your day to comment on our hotel. We appreciate guest feedback of any type to help us better understand our guest needs. I have shared your comments with our staff and we are all pleased you enjoyed your stay at our hotel. Have a great day More 

Birmingham, Alabama
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed July 25, 2014

My group did not have as bad a room as me, they were OK with their amenities. My room had thread bare carpet, broken tile near the toilet, large wall with small TV. The room was large so if you had any welder, tools, or personal belongings you could not leave in the back of the work truck you could... More 

Was this review helpful? Yes 2
Cathy5, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to review and comment on our hotel. We appreciate all guest comments and suggestions to help us understand our guest needs. My staff and I apologize your room was not up to your standards and will share the comments with all departments to see how we can better improve. Have a wonderful day! Thank... More 

Port Aransas
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed June 22, 2014

Check in was rude young lady would not speak up to where you could hear what she was saying. Got to the room and there was candy wrappers around the couch and between the bed and night stand. Made me wonder if the sheets were clean. 2 queen suite and there was only one large towel in the bathroom. Called... More 

Was this review helpful? Yes 4
Cathy Krupski M, General Manager at Comfort Suites, responded to this review

Dear Ricky A. Guest feedback is important to us so we can better understand what we might be doing wrong. I have shared your comments with the correct departments and staff to see how we can remedy the situation. We strive daily to make sure each guest receives 100% satisfaction, and to know that you did not receive that is... More 

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