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All 5 Kingwood hotels

Holiday Inn Express Hotel & Suites Houston/Kingwood

2.5 of 5 Hotel   |   22675 Highway 59 North (Eastex Freeway), Kingwood, TX 77339
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63%
Ranked #5 of 5 hotels in Kingwood
A recent review
5 of 5 stars Reviewed June 2, 2014
Veronica G Kingwood
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52 people have reviewed this hotel

Traveler rating
    16
    15
    9
    7
    5
See reviews for
9
11
5
27
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
Top Contributor
79 reviews 79 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed June 25, 2014

Due to a cancelled flight I needed an overnight room. This hotel at a total of $165 per night was the only available. On the surface it looks good, but when you look closer it needs lots of detail cleaning and finish. Hallway carpet not stretched properly, rickety elevator, dark bathrooms, outlet covers painted over and a creaky bed. Frustrating... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Houston/Kingwood, responded to this review

Dear Timzr, Thank you for taking the time to post your comments. I am sorry to know that you were not able to fully enjoy your stay because of some aspects that were not able to live up to your standards. I have noted your comments regarding the shuttle service and level of cleanliness. We certainly appreciate that you have... More

Kingwood
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 2, 2014

I was skeptical after our last stay at the Holiday Inn in Kemah, but decided to give the Kingwood location a try. I was very pleased! The room was clean, the staff was awesome, and the bed was extremely comfortable (which it was not in Kemah!!!). So glad we chose Holiday Inn Express for our night away (we have adult... More

Was this review helpful? Yes
Austin
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed May 4, 2014 via mobile

With an emergency trip to Houston, the receptionist was welcoming and warm in assisting us in accommodating our late needed stay. Room was good, however bathroom was alright but needed a slight makeover. The next morning, the elevator broke (a woman and her 3 kids were in it) and we were on the 3rd floor. The complimentary breakfast was depleted... More

Was this review helpful? Yes
HIEKW, General Manager at Holiday Inn Express Hotel & Suites Houston/Kingwood, responded to this review

Dear TWThomas, Thank you for taking the time to submit your comments on the Holiday Inn Express Kingwood. I do apologize that your stay was not as expected. This is unacceptable. If you will contact me directly at the hotel I will be happy to discuss this with you. We do strive to exceed our guests expectations and when we... More

Travelers are raving about these Kingwood hotels

Columbus, Ohio, United States
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 4, 2014

My wife and I had layovers in Houston on a recent trip to Mexico. We chose the Kingwood location to get a little distance from airport noise. We were pleasantly surprised that a free airport shuttle was available, and the shuttle also dropped us off at a local restaurant for dinner. The room was quite comfortable, and quiet, as it... More

Was this review helpful? Yes
HIEKW, General Manager at Holiday Inn Express Hotel & Suites Houston/Kingwood, responded to this review

Thank you Houston Layover for your recent review of our Holiday Inn Express Kingwood. I am happy we exceeded your expectations and you were able to relax and enjoy your visit. Having a shuttle to and from IAH-George Bush Intercontinental Airport is convenient for our guests. We look forward to your next stay with our hotel. Sincerely, Linda Traylor General... More

California
Senior Contributor
42 reviews 42 reviews
26 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed March 24, 2014

We've stayed at this hotel frequently since it is close to our grandchildren. It seems to be going down hill. They just remodeled it and it looks ok. However the service attitude is lacking. When we checked in, we Fortunately there'were given a room that wasn't made up. The next day our room wasn't serviced despite out being out of... More

Was this review helpful? Yes
HIEKW, General Manager at Holiday Inn Express Hotel & Suites Houston/Kingwood, responded to this review

Dear Stevej2001, I do appreciate you giving feedback on your stay at the Holiday Inn Express Kingwood. I am so sorry your stay was less than expected. When comments are sent to IHG unless the guest leaves his or her email address we are not able to respond back to comments. I would be happy to award points to your... More

Woking, United Kingdom
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 11, 2014

We stayed for just 2 nights and found the hotel very pleasant. There was a free shuttle bus from and to the airport and when it wasn't being used on airport runs, the hotel was happy to take us to and collect us from the local shopping mall which was a real bonus. There was free coffee and tea on... More

Was this review helpful? Yes
HIEKW, General Manager at Holiday Inn Express Hotel & Suites Houston/Kingwood, responded to this review

Thank you Paul M for the kind comments about our Holiday Inn Express-Kingwood, Texas. I am so pleased you enjoyed your stay and we exceeded your expectations. We do hope each visitor has a great stay with us and will return when they are in our neighborhood. Thank you again. Sincerely, Linda Traylor General Manager More

UK
Top Contributor
52 reviews 52 reviews
27 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed February 25, 2014

Helpful welcoming staff with complementary airport shuttle (unlike $20 round trip for one of your competitors). Extremely spacious suites with all facilities, coffee makers, fridge, etc. We booked the airport shuttle for 6.15am and breakfast started at 6, but they specially put it a bit early for us which is a nice attentive touch. This was an overnight flight layover... More

Was this review helpful? Yes
HIEKW, General Manager at Holiday Inn Express Hotel & Suites Houston/Kingwood, responded to this review

Thank you for the wonderful complement of our Holiday Inn Express Kingwood, Tx. We do always make it a practice to exceed our guest's expectations and are so happy when we are able to succeed in doing just that. We will be looking for your return in the future and thank you again. Sincerely, Linda Traylor General Manager More

Aberdeen, United Kingdom
Senior Contributor
49 reviews 49 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed February 19, 2014

Visiting Kingwood on Business, The Holiday Inn is a basic hotel. Recently remodled rooms were good, but Bathroom other than a new paint Job were the same as before. Free Breakfast in the Morning was good, but after a few days visited the Resturant attached (Not Holiday Inn) to have some choice Staff were ok, but not overly attentive For... More

Was this review helpful? Yes
HIEKW, General Manager at Holiday Inn Express Hotel & Suites Houston/Kingwood, responded to this review

Thank you 83Mike83 for your comments about our Holiday Inn Express Kingwood. I was surprised by your comment on the bathroom as we have replaced all the white vanities with black ones as well as the lighting and mirrors are brand new. I will also share your comments with the restaurant next door. You are correct it is not part... More

Standish
Top Contributor
64 reviews 64 reviews
28 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed October 28, 2013

It looks like most of the construction has been completed and any remaining remodeling (curtains, beds, carpet) which is supposed to last until the end of the month shouldn't interfere with sleeping. In fact it was quiet all the time that I was at the hotel. The airport shuttle operates on an on needed basis between 5:45am - 10:00pm, so... More

Was this review helpful? Yes 1
HIEKW, General Manager at Holiday Inn Express Hotel & Suites Houston/Kingwood, responded to this review

Thank you for your comments. Yes we are very close to completing our 100% renovation of the hotel. We are excited that your stay was a comfortable one. I do apologize that upon departing you did not experience our great guest services. Hopefully you will return once our renovations are completed and you will have a great stay. Our goal... More

Columbus, Ohio
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 of 5 stars Reviewed September 21, 2013

We have a contract with the hotel for my company to be picked up thin half an hour or calling when we get to the airport. Called and was told that the hotel is no longer honoring the contract, that the van would leave at :15 and:45 after the hour, did not matter that we would have to wait almost... More

Was this review helpful? Yes
HIEKW, General Manager at Holiday Inn Express Hotel & Suites Houston/Kingwood, responded to this review

We are very sorry that this guest had such a negative experience with our shuttle-we run to the airport every half hour on the quarter hour. This is posted with this guest's company and they are aware of the schedule. We do not have any renovation going in the guest rooms, they are completed, only in the lobby area and... More

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Additional Information about Holiday Inn Express Hotel & Suites Houston/Kingwood

Address: 22675 Highway 59 North (Eastex Freeway), Kingwood, TX 77339
Phone Number:
Location: United States > Texas > Kingwood
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Houston/Kingwood 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Houston/Kingwood
Holiday Inn Kingwood
Kingwood Holiday Inn

21 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Holiday Inn Express Hotel & Suites Kingwood is the place to stay for guests in Northeast Houston or those traveling into East Texas. Located US 59N, just 7 miles north of Houston's George Bush Intercontinental Airport (IAH) in the upscale Kingwood community, Holiday Inn Express Hotel & Suites Kingwood serves the communities and businesses of Kingwood, Atascocita, Humble, Porter, New Caney, Splendora, and Cleveland. The Holiday Inn Express Hotel & Suites Kingwood is a 3 story interior corridor hotel with beautifully appointed guest rooms. Currently under a million dollar renovation. Let our friendly staff welcome you to Kingwood! ... more   less 
Number of rooms
73

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