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All 5 Kingwood hotels

Holiday Inn Express Hotel & Suites Houston/Kingwood

2.5 of 5 Hotel   |   22675 Highway 59 North (Eastex Freeway), Kingwood, TX 77339
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Ranked #5 of 5 Hotels in Kingwood
A recent review
3 of 5 stars reviewed 3 weeks ago
Lindsay O Minneapolis, Minnesota
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58 reviews from our community

Traveler rating
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    11
    8
    6
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11
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5
28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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1 review
1 of 5 stars Reviewed 1 week ago

This hotel is infested with bedbugs.They changed my room when I found the bedbug crawling on bed. A night after the room change I noticed bug bites on my arm. Both of the rooms I stayed had strong odor I didn't what it was at the time. I'm pretty sure now it was the smell of bug sprays. Even their... More

Was this review helpful? Yes
HIEKW, General Manager at Holiday Inn Express Hotel & Suites Houston/Kingwood, responded to this review

I am sorry to hear that your stay was unpleasant. We were never notified of any issues in your room. I would appreciate if you would give us a call so we can know who you are and what room you were in and what had happened. Please feel free to contact us at any time at the property. We... More

Minneapolis, Minnesota
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I found it hard to sleep with the highway so close by out the front, no blackout curtains, and a clunky AC unit. But the staff was friendly, the location was good for early morning airport access, the breakfast was decent, and the price was good. Overall an okay place to stay.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Houston/Kingwood, responded to this review

Dear Lindsay O, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service, facilities and location of the hotel. The feedback we... More

California
Top Contributor
54 reviews 54 reviews
30 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We visit our grandchildren in Kingwood frequently and often stay in this hotel. My last review was very negative. I was contacted by the manager who promised improvement, so we tried it again. It was a typical Holiday Inn Express hotel. The room was fine, the service was fine this time. It's nothing special, but ok.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Houston/Kingwood, responded to this review

Dear stevej2001, Thank you for your feedback and for choosing to stay at our hotel again. I sincerely apologize for the experience you had with us during your recent stay with us. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service... More

Orlando, Florida
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed September 2, 2014

This hotel was awesome! The room was wonderful. The bed was perfect. I thouroughy enjoyed the staf, both at night and during the day. They were very friendly and helpful. And the "continental" breakfast was out of this world. I would definitely recommend this to everyone!!

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Georgetown, Kentucky
Top Contributor
125 reviews 125 reviews
38 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed August 19, 2014

The only reason I can think of that of that keeps this place going is location to the medical center and college. Although I was assured they had replace the windows so as to reduce road noise, we still need earplugs. The road noise is huge. Staff was friendly, but not exceptional.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Houston/Kingwood, responded to this review

Dear Ron S, Thank you for your recent stay with us. We truly appreciate your comments regarding our staff as we pride ourselves on excellent customer service. Your positive feedback makes it all worth our efforts. On the other hand, it is regrettable that the noise disturbance prevented you from fully enjoying your visit. Please accept our apologies for the... More

Travelers are raving about these Kingwood hotels

Top Contributor
89 reviews 89 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed June 25, 2014

Due to a cancelled flight I needed an overnight room. This hotel at a total of $165 per night was the only available. On the surface it looks good, but when you look closer it needs lots of detail cleaning and finish. Hallway carpet not stretched properly, rickety elevator, dark bathrooms, outlet covers painted over and a creaky bed. Frustrating... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Houston/Kingwood, responded to this review

Dear Timzr, Thank you for taking the time to post your comments. I am sorry to know that you were not able to fully enjoy your stay because of some aspects that were not able to live up to your standards. I have noted your comments regarding the shuttle service and level of cleanliness. We certainly appreciate that you have... More

Kingwood
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 2, 2014

I was skeptical after our last stay at the Holiday Inn in Kemah, but decided to give the Kingwood location a try. I was very pleased! The room was clean, the staff was awesome, and the bed was extremely comfortable (which it was not in Kemah!!!). So glad we chose Holiday Inn Express for our night away (we have adult... More

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Austin
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed May 4, 2014 via mobile

With an emergency trip to Houston, the receptionist was welcoming and warm in assisting us in accommodating our late needed stay. Room was good, however bathroom was alright but needed a slight makeover. The next morning, the elevator broke (a woman and her 3 kids were in it) and we were on the 3rd floor. The complimentary breakfast was depleted... More

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HIEKW, General Manager at Holiday Inn Express Hotel & Suites Houston/Kingwood, responded to this review

Dear TWThomas, Thank you for taking the time to submit your comments on the Holiday Inn Express Kingwood. I do apologize that your stay was not as expected. This is unacceptable. If you will contact me directly at the hotel I will be happy to discuss this with you. We do strive to exceed our guests expectations and when we... More

Columbus, Ohio, United States
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 4, 2014

My wife and I had layovers in Houston on a recent trip to Mexico. We chose the Kingwood location to get a little distance from airport noise. We were pleasantly surprised that a free airport shuttle was available, and the shuttle also dropped us off at a local restaurant for dinner. The room was quite comfortable, and quiet, as it... More

Was this review helpful? Yes
HIEKW, General Manager at Holiday Inn Express Hotel & Suites Houston/Kingwood, responded to this review

Thank you Houston Layover for your recent review of our Holiday Inn Express Kingwood. I am happy we exceeded your expectations and you were able to relax and enjoy your visit. Having a shuttle to and from IAH-George Bush Intercontinental Airport is convenient for our guests. We look forward to your next stay with our hotel. Sincerely, Linda Traylor General... More

California
Top Contributor
54 reviews 54 reviews
30 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed March 24, 2014

We've stayed at this hotel frequently since it is close to our grandchildren. It seems to be going down hill. They just remodeled it and it looks ok. However the service attitude is lacking. When we checked in, we Fortunately there'were given a room that wasn't made up. The next day our room wasn't serviced despite out being out of... More

Was this review helpful? Yes
HIEKW, General Manager at Holiday Inn Express Hotel & Suites Houston/Kingwood, responded to this review

Dear Stevej2001, I do appreciate you giving feedback on your stay at the Holiday Inn Express Kingwood. I am so sorry your stay was less than expected. When comments are sent to IHG unless the guest leaves his or her email address we are not able to respond back to comments. I would be happy to award points to your... More

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Additional Information about Holiday Inn Express Hotel & Suites Houston/Kingwood

Address: 22675 Highway 59 North (Eastex Freeway), Kingwood, TX 77339
Phone Number:
Location: United States > Texas > Kingwood
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Houston/Kingwood 2.5*
Number of rooms: 73
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Also Known As:
Holiday Inn Express Hotel And Suites Houston/Kingwood
Holiday Inn Kingwood
Kingwood Holiday Inn

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