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Holiday Inn Express Hotel & Suites Kingsville

2.5 of 5
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2400 South Highway 77, Kingsville, TX 78363
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Holiday Inn Express Hotel & Suites Kingsville
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Ranked #1 of 9 Hotels in Kingsville
A recent review
5 of 5 stars reviewed 4 weeks ago
Ysaya B Port Lavaca, Texas
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65 reviews from our community

Traveler rating
    34
    12
    6
    5
    8
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14
4
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28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Port Lavaca, Texas
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My husband and I needed a place to stay while visiting family in Kingsville. Not only was the Holiday Inn Express comfortable, clean and quiet, it was also very easy to locate. Staff was very helpful and the room was very clean and very comfortable! Plenty of parking and pool was a favorite! Would love to stay here again!!

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OGIHtls, General Manager at Holiday Inn Express Hotel & Suites Kingsville, responded to this review

Thank you for allowing the Holiday Inn Express & Suites to be your preferred choice of stay on your recent visit to Kingsville, TX. I will ensure that I also share you kind words with the team here at the hotel and many thanks for the Perfect Score while ensuring an exceptional stay. We look forward in seeing you again... More 

Merced, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed February 14, 2015

So many things went wrong with this stay that I hardly know where to begin. Individually they were minor, and most wouldn't be noticed on an overnight stay, but after four days there I can definitively say that we will not be back. The physical property is okay, with one exception. There is only one elevator for a three story... More 

Was this review helpful? Yes 1
OGIHtls, General Manager at Holiday Inn Express Hotel & Suites Kingsville, responded to this review

Dear CathyCruiser, I would like to extend my sincerest apologies for the experiences you encountered during your stay with us. I am taking corrective measures to address the issues mentioned. I realize I cannot undo what’s been done, but I will be using your review as a model when it comes to Customer Service Training. I have reached out to... More 

Melbourne, Australia
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 16, 2015

We were visiting relatives in Kingsville and simply needed somewhere comfortable to stay. This hotel is very easy to access, just off the highway, and we found the rooms to be of good size and very clean and quiet. The included breakfast was perfect for us and our 2.5 and 7yo sons. We stayed three nights and found it very... More 

Was this review helpful? Yes
OGIHtls, General Manager at Holiday Inn Express Hotel & Suites Kingsville, responded to this review

Dear Guest, I would like to thank you for your recent visit to the Holiday Inn Express & Suites Kingsville. It was truly a pleasure to serve you. My team and I appreciate the time you took to write this review and we would love to have the pleasure of seeing you as a regular guest. We are looking forward... More 

Corpus Christi, Texas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 11, 2014

These people really role out the red carpet for you. I have stayed at this hotel before .But it just got better. They have a new manager and she is great .But don't forget the great help at the front desk . Thanks Lauren for everything.I will be back to this hotel when ever I'm in the area. So if... More 

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OGIHtls, General Manager at Holiday Inn Express Hotel & Suites Kingsville, responded to this review

Dear Timothy, Thank you for setting aside to time to review our hotel. My team and I are delighted and thankful for your positive review! We strive to provide the utmost service to our guests and as always appreciate feedback from every guest. We would be honored if you would visit us again soon! Again, thank you for your review.... More 

Buda, Texas
2 reviews
5 of 5 stars Reviewed November 7, 2014

Staff was friendly. Manager was great and made sure every one was taken care of. Rooms were nice and clean. Enjoyed the evening happy hour at the hotel that evening and the staff person in charge made sure every one was having a good time.. Thanks Jenita! Will stay again the next time I'm in Kingsville. Robert O

Was this review helpful? Yes
Ivan R, Manager at Holiday Inn Express Hotel & Suites Kingsville, responded to this review

Dear Guest. Thank you for taking the time to write such a wonderful review for our location. We are thrilled to hear that your stay with us was so memorable. We will be certain to pass along your praises to the staff. Hope to see you again. Sincerely Ivan A Romero General Manager Holiday Inn Express Kingsville More 

Uvalde, Texas
Contributor
19 reviews 19 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 3, 2014

The hotel staff was friendly and the room was clean and comfortable. The nice surprise was how large the parking lot was. There was plenty of room to park my rv and not worry about it being in the way. It was a nice place to stay for my business trip and great stop over for my weekend getaway.

Was this review helpful? Yes
Ivan R, General Manager at Holiday Inn Express Hotel & Suites Kingsville, responded to this review

Dear Guest. Thank you for sharing your experience. I'm glad to hear that we were able to fulfill your needs. We hope to have you back again as our guest! Sincerely Ivan A Romero General Manager Holiday Inn Express Kingsville. More 

San Antonio
Top Contributor
60 reviews 60 reviews
22 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed November 1, 2014

I read some of the reviews below and felt as though this might have been a different hotel. I decided that my great stay was a reflection of the attention that the hotel management pays to customer reviews. I have absolutely no complaints about my stay and will definitely choose this hotel if I visit Kingsville again. This is my... More 

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Ivan R, General Manager at Holiday Inn Express Hotel & Suites Kingsville, responded to this review

Dear Guest. Thank you for visiting us! We appreciate your positive your review is music to my ears. It feels so good to hear how well you were treated by the staff. We look forward to your next visit! Sincerely Ivan A Romero General Manager Holiday Inn Express Kingsville. More 

Floresville
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 31, 2014

Our group of students and faculty stayed at the HIEH&S in Kingsville. Great, clean rooms, accommodations with a wonderful meal. Jalita, the server/caretaker of the breakfast area was VERY cordial and helpful to everyone in the dining area keeping the food and supplies needed. Cinnamon rolls were wonderful!!

Was this review helpful? Yes
Ivan R, General Manager at Holiday Inn Express Hotel & Suites Kingsville, responded to this review

Dear Guest. Thank you for visiting us! We appreciate your positive comments about your stay. We look forward to your next visit! Sincerely Ivan A Romero General Manager Holiday Inn Express Kingsville. More 

DFW
Top Contributor
57 reviews 57 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed October 12, 2014

It appears to be a very new hotel. It was very nice and the staff were very helpful. My only criticisms are: 1) the mattress was not very good -- we could feel the springs and it seemed we were leaning, and 2) the lighting in the bathroom was not good -- very difficult to shave without good, bright lighting.

Was this review helpful? Yes
Ivan R, General Manager at Holiday Inn Express Hotel & Suites Kingsville, responded to this review

Dear Guest. Thank you for sharing your experience, I will definitely share your comments with the maintenance team to address the lighting and mattress issue so we can improve. We hope that you come visit us again! Sincerely. Ivan A Romero General Manager Holiday Inn Express Kingsville, TX More 

Decatur, Texas
Senior Reviewer
9 reviews 9 reviews
3 of 5 stars Reviewed August 30, 2014

We stayed here over two days and were not as impressed as we had hoped. The staff members were very friendly and helpful; however, the bed was way too soft and the furniture all had stains on the fabric. Gives the impression of a dirty room - even if it has been cleaned. The location was convenient and fairly quiet.... More 

Was this review helpful? Yes
Ivan R, General Manager at Holiday Inn Express Hotel & Suites Kingsville, responded to this review

Dear Guest. Thank you for your feedback. I apologize that your stay was not great with us. We always want our guest experience with us to be exceptional and if there is anything that we can change for the future, I would love to know. Sincerely, Ivan A Romero. General Manager Holiday Inn Express Kingsville, TX More 

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