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All 29 Killeen hotels

The Inn of Killeen

2709 East Veterans Memorial Boulevard, Killeen, TX 76543-4398 (Formerly Best Western)
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The Inn of Killeen
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68%
Ranked #12 of 29 hotels in Killeen
A recent review
4 of 5 stars reviewed 4 weeks ago
amandap918 Laredo, Texas
  • Overview
  • Reviews (29)
  • Photos (24)
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  • Room tips (4)
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29 people have reviewed this hotel

Traveler rating
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    10
    6
    4
    0
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10
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Portland, Oregon
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

The staff were very nice; however the room is not what I expected at all. I had placed my food and drinks in the refrigerator and about an hour later when I went to get it, I noticed that the Fridge was warm... I noticed that it was plugged into a powerbar and that the powerbar was off. I turned... More

Was this review helpful? Yes 1
Laredo, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Chech-in and out was pretty fast. Staff was very friendly. Only thing that was a little inconvenient was that upon entering my room it was hot. AC unit was off and took a while to cool down. Maybe turning it on an hour or so before guests arrive.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
MgmtBWKilleen, General Manager at The Inn of Killeen, responded to this review

Thank you for completing a review regarding your recent stay at the The Inn of Killeen on Trip Advisor. Your business is very important to us and we highly appreciate your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a great experience for you and other guests in... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 26, 2014 via mobile

I travel weekly for work and enjoy staying at Best Western. Rashan, his family and staff (Wendi, Bruce, Sarah) are always very helpful and nice! They never mind helping with my business needs. Best value in Killeen area in my opinion. A+

Was this review helpful? Yes 1
MgmtBWKilleen, General Manager at The Inn of Killeen, responded to this review

Thank you for completing a review regarding your recent stay at the The Inn of Killeen on Trip Advisor. Your business is very important to us and we highly appreciate your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a great experience for you and other guests in... More

Menasha, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 23, 2014

The hotel needs some updates and is not in the best part of town. The pictures on the website are a little deceiving and you do not get the normally Best Western quality for your money. The staff was very nice and helpful.

Review collected in partnership with Best Western

Was this review helpful? Yes
MgmtBWKilleen, Guest Relations Manager at The Inn of Killeen, responded to this review

Thank you for your valued feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More

Newport News, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 5, 2014

After being stranded for 12 hours in airports due to weather and being up for 36 hours it was a relief to walk in and have my room key in less than 5 minutes. I was exhausted and the staff responded quickly to allow me the least amount of time and frustration before being able to finally fall into bed.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
MgmtBWKilleen, Manager at The Inn of Killeen, responded to this review

Thank you for completing the review regarding your recent stay at the Best Western Killeen on Trip Advisor. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.... More

Austin, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 28, 2013

basically good motel for the price...swimming was not in working condition but we probably would have never used it . sleep real well...had coffee in room...could have been stronger..not far from Ft Hood

Review collected in partnership with Best Western

Was this review helpful? Yes 2
MgmtBWKilleen, Guest Relations Manager at The Inn of Killeen, responded to this review

Thank you for completing a review regarding your recent stay at the Best Western Killeen on TripAdvisor. We appreciate having you stay with us during your recent training at Ft. Hood/Killeen area. We pride ourselves with our friendly staff and quiet/convenient & central location. Your business is very important to us and we value your feedback. By telling us what... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 21, 2013

Just in town for busniess and this hotel was top notch we travel all over the world so we would know. Clean and eager to please. We will make this our annual host hotel. I felt like the manager was on direct dial with us. If we needed anything all of the staff seemed to care so much. All and... More

Was this review helpful? Yes 2
MgmtBWKilleen, Guest Relations Manager at The Inn of Killeen, responded to this review

Thank you for completing a review regarding your recent stay at the Best Western Killeen on Trip Advisor. Your business is very important to us and we highly appreciate your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a great experience for you and other guests in the... More

Dallas, Texas
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 30, 2013

This hotel was ideal for my trip. I will stay here again, when I am in the area. I would recommend this hotel. A little older but the room was nice, quiet and clean. Everyone was polite. Good location for my purpose. Great value.

Was this review helpful? Yes 2
MgmtBWKilleen, Director of Sales at The Inn of Killeen, responded to this review

Thank you for completing a review regarding your recent stay at the Best Western Killeen on Trip Advisor. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a great experience for you and other guests in the future.... More

1 review
3 of 5 stars Reviewed September 24, 2013

Staff was not very professional, when we were given our keys the front desk employee came into the room flushed the toilet and did some cleaning , I felt uncomfortable for a first impression , cleanliness should be taken care of prior to checking in . Besides that location was fine I wouldnt recommend this motel though.

Review collected in partnership with Best Western

Was this review helpful? Yes
MgmtBWKilleen, Director of Sales at The Inn of Killeen, responded to this review

Thank you for your valued feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More

Indianapolis, Indiana
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 20, 2013

Nice Rooms. Recently spent 20 consecutive nights there. Hotel Staff took great care of me and the group I was traveling with. They cleaned the rooms, pool area, and parking lot daily. Even put out the continental breakfast early when we needed it. They went out of their way to make sure our stay was enjoyable. Good location as it... More

Was this review helpful? Yes 2
MgmtBWKilleen, Director of Sales at The Inn of Killeen, responded to this review

Thank you for completing a review regarding your recent stay at the Best Western Killeen on Trip Advisor. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a great experience for you and other guests in the future.... More

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Additional Information about The Inn of Killeen

Address: 2709 East Veterans Memorial Boulevard, Killeen, TX 76543-4398 (Formerly Best Western)
Location: United States > Texas > Killeen
Price Range (Based on Average Rates): $
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Also Known As:
Killeen Best Western

24 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (11)
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Pool/beach area (3)
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Dining (2)
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Hotel & grounds (4)
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Other (5)

Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Official Description (provided by the hotel)
Welcome to The Inn of Killeen! We are located only 4 miles from the Main Gate of Fort Hood, the largest active duty Army base in the United States. We are also the nearest hotel/motel to Killeen Parks and Recreation, the Killeen Community Center, along with Killeen High School and its Leo Buckley Stadium. The Inn of Killeen is less than 2 miles from Killeen Civic & Conference Center which host many events and trade shows. The Killeen Mall is located just over a mile away for great shopping options. Employees from Carl R. Darnell Army Medical Center, Seton Medical Center of Harker Heights, and Metroplex Hospital all enjoy our quiet location away (but not far) from U.S. Highway 190. While there is plenty to do in the Killeen/Ft. Hood area, you may never want to leave the comfort of your room which includes pillow top mattress, 32 inch LED HDTV, FREE high speed wired and wireless Internet, and much more. Our location is very convenient for options to eat and drink within a walking distant. The guests get a great start with our express hot continental breakfast at no charge, along with access to a local full service gym so you will not skip on your daily work out schedule. The Inn of Killeen is home away from home for business travelers, families, construction crews, truck drivers, and most importantly SOLDIERS. Our friendly staff wants you to enjoy The Inn of Killeen on your next trip to the area! ... more   less 
Number of rooms
60

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