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All 28 Killeen hotels

BEST WESTERN Killeen

2709 East Veterans Memorial Boulevard, Killeen, TX 76543-4398
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72%
Ranked #12 of 28 hotels in Killeen
A recent review
4 of 5 stars Reviewed February 5, 2014
Bartholomew M Newport News, United States
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25 people have reviewed this hotel

Traveler rating
    8
    9
    5
    3
    0
See reviews for
9
2
2
7
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Newport News, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 5, 2014

After being stranded for 12 hours in airports due to weather and being up for 36 hours it was a relief to walk in and have my room key in less than 5 minutes. I was exhausted and the staff responded quickly to allow me the least amount of time and frustration before being able to finally fall into bed.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
MgmtBWKilleen, Manager at BEST WESTERN Killeen, responded to this review

Thank you for completing the review regarding your recent stay at the Best Western Killeen on Trip Advisor. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.... More

A TripAdvisor Member
4 of 5 stars Reviewed October 28, 2013

basically good motel for the price...swimming was not in working condition but we probably would have never used it . sleep real well...had coffee in room...could have been stronger..not far from Ft Hood

Review collected in partnership with Best Western

Was this review helpful? Yes 2
MgmtBWKilleen, Guest Relations Manager at BEST WESTERN Killeen, responded to this review

Thank you for completing a review regarding your recent stay at the Best Western Killeen on TripAdvisor. We appreciate having you stay with us during your recent training at Ft. Hood/Killeen area. We pride ourselves with our friendly staff and quiet/convenient & central location. Your business is very important to us and we value your feedback. By telling us what... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 21, 2013

Just in town for busniess and this hotel was top notch we travel all over the world so we would know. Clean and eager to please. We will make this our annual host hotel. I felt like the manager was on direct dial with us. If we needed anything all of the staff seemed to care so much. All and... More

Was this review helpful? Yes 2
MgmtBWKilleen, Guest Relations Manager at BEST WESTERN Killeen, responded to this review

Thank you for completing a review regarding your recent stay at the Best Western Killeen on Trip Advisor. Your business is very important to us and we highly appreciate your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a great experience for you and other guests in the... More

Dallas, Texas
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 30, 2013

This hotel was ideal for my trip. I will stay here again, when I am in the area. I would recommend this hotel. A little older but the room was nice, quiet and clean. Everyone was polite. Good location for my purpose. Great value.

Was this review helpful? Yes 2
MgmtBWKilleen, Director of Sales at BEST WESTERN Killeen, responded to this review

Thank you for completing a review regarding your recent stay at the Best Western Killeen on Trip Advisor. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a great experience for you and other guests in the future.... More

1 review
3 of 5 stars Reviewed September 24, 2013

Staff was not very professional, when we were given our keys the front desk employee came into the room flushed the toilet and did some cleaning , I felt uncomfortable for a first impression , cleanliness should be taken care of prior to checking in . Besides that location was fine I wouldnt recommend this motel though.

Review collected in partnership with Best Western

Was this review helpful? Yes
MgmtBWKilleen, Director of Sales at BEST WESTERN Killeen, responded to this review

Thank you for your valued feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More

Indianapolis, Indiana
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 20, 2013

Nice Rooms. Recently spent 20 consecutive nights there. Hotel Staff took great care of me and the group I was traveling with. They cleaned the rooms, pool area, and parking lot daily. Even put out the continental breakfast early when we needed it. They went out of their way to make sure our stay was enjoyable. Good location as it... More

Was this review helpful? Yes 2
MgmtBWKilleen, Director of Sales at BEST WESTERN Killeen, responded to this review

Thank you for completing a review regarding your recent stay at the Best Western Killeen on Trip Advisor. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a great experience for you and other guests in the future.... More

San Antonio, Texas, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 19, 2013

Nice, would stay again. The bed a little uncomfortable, Staff was helpful. Location centered in area which made any any location I needed to go very helpful. Would refer it family and friends. Will stay on next trip to that area.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
MgmtBWKilleen, Director of Sales at BEST WESTERN Killeen, responded to this review

Thank you for completing the review regarding your recent stay at the Best Western Killeen on Trip Advisor. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.... More

San Antonio, Texas
Top Contributor
51 reviews 51 reviews
40 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 3, 2013

The motel is decent but I have stayed at far better Best Western locations for a lower rate. The rooms are clean and well appointed for being an older motel. One thing that's definitely needed are bedside outlets.

Was this review helpful? Yes
MgmtBWKilleen, Director of Sales at BEST WESTERN Killeen, responded to this review

Thank you for completing the review regarding your recent stay at the Best Western Killeen. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver an excellent experience for you and other guests. We hope you will come back... More

De Kalb, Mississippi
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 28, 2013

After leaving, and returning to room. My daughters and husband found the bed and walls covered in bugs. It was very unpleasant. We left some personal items in the room and took our baggage. We were given another room, however it was very uncomfortable staying in the other room provided because we were restless after having that experience. We will... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
MgmtBWKilleen, Director of Sales at BEST WESTERN Killeen, responded to this review

Thank you for your valued feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More

Springfield, Missouri
Contributor
12 reviews 12 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 27, 2013

I got a great internet rate for my room but then my travel plans were unavoidably changed. I called the hotel and a very helpful man informed me that although my internet reservation could not be cancelled, I could change the dates at no charge. The only difference was that my credit card had to actually be charged at that... More

Was this review helpful? Yes 1
MgmtBWKilleen, Director of Sales at BEST WESTERN Killeen, responded to this review

Thank you for completing the review regarding your recent stay at the Best Western Killeen on Trip Advisor. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.... More

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Additional Information about BEST WESTERN Killeen

Also Known As:
Killeen Best Western
Address: 2709 East Veterans Memorial Boulevard, Killeen, TX 76543-4398
Phone Number:
Location: United States > Texas > Killeen
Amenities:
Free Breakfast Free Parking Swimming Pool
Hotel Style:
#1 Best Value Hotel in Killeen
#8 Business Hotel in Killeen
Price Range (Based on Average Rates): $
Reservation Options:
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