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Residence Inn Killeen

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400 East Central Texas Expressway, Killeen, TX 76541
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Residence Inn Killeen
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Residence Inn Killeen
Residence Inn Killeen
Residence Inn Killeen
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84 reviews from our community

Traveler rating
    41
    24
    10
    5
    4
See reviews for
14
17
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44
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Pensacola, Florida
Top Contributor
84 reviews 84 reviews
34 hotel reviews
138 helpful votes 138 helpful votes
5 of 5 stars Reviewed 1 week ago

Room was clean. Staff, as always at Marriott properties, were extremely friendly. Plenty of choices at the free breakfast buffet they offer. Location was very close to Ft. Hood and to restaurants. Gym had 2 treadmills and 1 elliptical. Internet was free. Would definitely stay here again.

Was this review helpful? Yes
Richard B, General Manager at Residence Inn Killeen, responded to this review

Hello thank you so much for the vote of confidence. I am happy you enjoyed your time at our hotel. We hope to see you again soon - Rich. More 

El Paso, Texas
2 reviews
2 of 5 stars Reviewed 2 weeks ago

Very clean and nice staff ,but management will not accommodate the 75% per diem rate for military and contractors.If you are gold or platinum member and try to upgrade to a suite they want to charge you an extra six bucks.BBQ grill does not work properly you have light paper and drop it in to make the grill work.Worst Wi-Fi... More 

Was this review helpful? Yes
Richard B, General Manager at Residence Inn Killeen, responded to this review

Hello, thank you for your feedback on your recent stay. We often have an allotment of rooms at per diem, however it is based upon availability, the best way to get the rate is to book as early as possible, demand is high being so close to FT Hood. In regards to the internet rate, I would be able to... More 

Spanaway, Washington
Top Contributor
85 reviews 85 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Came to Killeen in business and my coworkers already chose this hotel so I tagged along. Very good accommodations. The place is very clean, the rooms are large, contains a small kitchenette (two burner stove) sink, microwave, toaster, coffee pot, refrigerator, dishwasher, and basic pots, pans, plates and silverware. Just the right amount of stuff to make a nice meal... More 

Was this review helpful? Yes
Richard B, General Manager at Residence Inn Killeen, responded to this review

Hello, thank you for taking the time to review your recent stay. This was one of the best written reviews I have seen. I will make sure we share with the staff! Thanks for "tagging along" and found a new home away from home - Rich. More 

Killeen, Texas
Top Contributor
107 reviews 107 reviews
21 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I stayed here on several occasions. The staff is always super friendly and helpful, even the cleaning ladies you meet in the hallway! We did have a problem with our room keys, which we had to keep going back to the desk from the far side of the hotel 3 times to get them working, but even... More 

Was this review helpful? Yes
Richard B, General Manager at Residence Inn Killeen, responded to this review

Hello, thank you so much for taking the time to recognize our hotel. I will be sure to share with the staff, I am glad we w exceeded your expectations! Thank you for choosing Residence Inn Killeen every time you visit, we appreciate your business. Hope to see you again soon. More 

Arlington, Texas
Top Contributor
52 reviews 52 reviews
22 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The property met my expectations for a Residence Inn of being immaculate. The room size for a one bedroom suite was smaller than what you would find at a Homewood Suites for the same room type, but adequate for a few nights. All of the staff was exceptionally friendly and accommodating. My only gripe about the hotel is that the... More 

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Richard B, General Manager at Residence Inn Killeen, responded to this review

Hello Jessica, thank you for the kind review. I truly enjoyed meeting your family. I do apologize about the heated pool being on the web page, I did put in a request to change that and will follow up on this. Thank you once again. More 

1 review
4 of 5 stars Reviewed 4 weeks ago

I want to give a compliment to Gabby, she was really patient and helpful dealing with my situation. The rooms are very spacious and clean, the location of the hotel is perfect for my trip. I would definitely use the hotel again.

Was this review helpful? Yes
Richard B, General Manager at Residence Inn Killeen, responded to this review

Hello, thank you for the kind review, I will be sure to share your thoughts with our staff. I hope you are now settled into your new home. If you ever need a room again we are here! - Rich. More 

Killeen, Texas
Contributor
12 reviews 12 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 15, 2015

We moved to Killeen and had to stay at Residence in for 3 weeks. It was an ideal situation. There was a pool, laundry area, gym, and cocktail hour with snacks. It was so stressful trying to find a new home but Residence Inn of Killeen made the process so much easier. The front desk staff was friendly, helpful and... More 

Was this review helpful? Yes
Richard B, General Manager at Residence Inn Killeen, responded to this review

Thank you so much for the outstanding review - I will make sure I share this with the team, we are happy we could help make the transition a little easier for you. Thank you for choosing the Residence Inn Killeen! Rich More 

Appleton, Wisconsin
Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 24, 2015

Stayed here for 2 Nights. The hotel and rooms were exceptionally clean. Great lobby snack shop with everything from candy and chops to frozen food items for the oven in your room! Rooms, were clean and spacious and seemed to be very quiet. Would have preferred more options for tv like direct tv instead of just 12 channels. GREAT location... More 

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Richard B, Manager at Residence Inn Killeen, responded to this review

Hello, thank you for such a glowing review! It sounds like we have a repeat costumer when you visit Killeen again. I appreciate the shout out as well. I will make sure I look into your comment about the TV, you should have had over 70 premium channels to choose from, not 12. So, thank you for the heads up... More 

Boston, Massachusetts
Top Contributor
156 reviews 156 reviews
48 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed January 24, 2015

We wanted a hotel where we could regroup after a long drive from MA. and the Residence Inn was perfect. The service was excellent, the location was convenient and the one bedroom suite gave us a kitchen, plenty of room and privacy. We were able to do laundry and breakfast was included. The nice thing about staying near a military... More 

Was this review helpful? Yes 1
Richard B, Manager at Residence Inn Killeen, responded to this review

Hello, thank you for such a kind review. I am pleased we were able to assist and fill the need to regroup after the long trip from New England. We hope you use us again next time you visit. I will be sure to share this with our staff. Rich. More 

Contributor
14 reviews 14 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 13, 2015

It has been almost a year since we stayed at this hotel. We left the only bad review they had! We chose this hotel last year and this year because the reviews were so good and it provided for all our needs. I have to say that our stay this year was GREAT. We are really happy with the customer... More 

Was this review helpful? Yes 1
Richard B, Manager at Residence Inn Killeen, responded to this review

Hello, I was thrilled to read your review. I have already shared with staff and the contacting team. We are happy It paid off giving us a second look! Hope to see you again soon – Rich. More 

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