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Residence Inn Killeen

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400 East Central Texas Expressway, Killeen, TX 76541
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Residence Inn Killeen
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Residence Inn Killeen
Residence Inn Killeen
Residence Inn Killeen
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77 reviews from our community

Traveler rating
    38
    21
    10
    4
    4
See reviews for
12
16
6
40
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Appleton, Wisconsin
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed here for 2 Nights. The hotel and rooms were exceptionally clean. Great lobby snack shop with everything from candy and chops to frozen food items for the oven in your room! Rooms, were clean and spacious and seemed to be very quiet. Would have preferred more options for tv like direct tv instead of just 12 channels. GREAT location... More 

Was this review helpful? Yes
Richard B, Manager at Residence Inn Killeen, responded to this review

Hello, thank you for such a glowing review! It sounds like we have a repeat costumer when you visit Killeen again. I appreciate the shout out as well. I will make sure I look into your comment about the TV, you should have had over 70 premium channels to choose from, not 12. So, thank you for the heads up... More 

Boston, Massachusetts
Top Contributor
154 reviews 154 reviews
48 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed January 24, 2015

We wanted a hotel where we could regroup after a long drive from MA. and the Residence Inn was perfect. The service was excellent, the location was convenient and the one bedroom suite gave us a kitchen, plenty of room and privacy. We were able to do laundry and breakfast was included. The nice thing about staying near a military... More 

Was this review helpful? Yes 1
Richard B, Manager at Residence Inn Killeen, responded to this review

Hello, thank you for such a kind review. I am pleased we were able to assist and fill the need to regroup after the long trip from New England. We hope you use us again next time you visit. I will be sure to share this with our staff. Rich. More 

Contributor
14 reviews 14 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 13, 2015

It has been almost a year since we stayed at this hotel. We left the only bad review they had! We chose this hotel last year and this year because the reviews were so good and it provided for all our needs. I have to say that our stay this year was GREAT. We are really happy with the customer... More 

Was this review helpful? Yes 1
Richard B, Manager at Residence Inn Killeen, responded to this review

Hello, I was thrilled to read your review. I have already shared with staff and the contacting team. We are happy It paid off giving us a second look! Hope to see you again soon – Rich. More 

Panama City Beach, Florida
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 30, 2014

I recently stayed at the Residence Inn Killeen. The room was clean and well appointed with a full service kitchen. The breakfast was great with eggs, sausage/bacon, fruit, cereal, juice and a Belgian waffle maker. However what impressed me the most was the great customer service and friendly staff. My wife left her eyeglasses in the room and the hotel... More 

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Erie, Pennsylvania
Top Contributor
67 reviews 67 reviews
13 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed November 19, 2014

We recently visited family in Killeen for an early thanksgiving. Since the house was full of people, we opted to stay here. The people were nice, the place was clean, and the daily breakfast (which was included in the price) was very much appreciated! The variety of foods and quality was great! My husband and I want protien in the... More 

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Richard B, General Manager at Residence Inn Killeen, responded to this review

Thank you for taking the time to write this review. I am glad you enjoyed your stay, I do think the incident with the towels was a fluke, but I do apologize about that. We hope to see you again soon, Rich. More 

Idaho
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 7, 2014

Great studio king suite- stayed a month. Bed was comfortable, room was around 400 sq ft so had a lot of space, kitchen was nicely stocked with necessities (plates, pans, utensils, etc.), hotel staff especially front desk was awesome! Housekeeping was great, did a good job 'refreshing' the room daily. Best part was the 'happy hour' mini-meals on Mondays (taco... More 

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Residence Inn K, Manager at Residence Inn Killeen, responded to this review

Dear guest, Thank you so much for taking the time to review your stay here at the Residence Inn Killeen. Your feedback is very valuable for us and we are thrilled to hear that you enjoyed your stay and found our staff service and amenities up to your satisfaction. Thank you again for staying with us and complementing our property!... More 

Lawton, Oklahoma
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 17, 2014

This was a business trip and I didn't choose this hotel. But upon getting to the hotel, the overall appearance outside and friendliness of the hotel staff was great. I truly enjoyed having a kitchen in my room if I decided that I wanted to make some food for myself or just warm up some leftovers. I was greeted each... More 

Was this review helpful? Yes
Richard B, Manager at Residence Inn Killeen, responded to this review

I am glad we earned your business. Please thank your company for the referral, and if you do make it back to Killeen for any reason we will be here ready for you. Thanks again, Rich. More 

Harker Heights, Texas
1 review
5 of 5 stars Reviewed August 22, 2014

I have had the opportunity to have two seminar type sessions at the Shilo the last two months. My comfort level after each one rose to new heights. I have used four other hotels in the area and none have provided quality service like the Shilo..The cooperation I always get from Barbara and Shannon IN Sales is top notch/first class... More 

Was this review helpful? Yes
Residence Inn K, Manager at Residence Inn Killeen, responded to this review

Dear guest, Thank you so much for taking the time to review your hotel experience. It seems like this review was intended for the Shilo Inn&Suites though and we will make sure to forward the word of your appreciation to them! Thank you. Have a great Labor Day weekend! Sincerely, Elena Reveiz Assistant General Manager Residence Inn Killeen More 

Contributor
16 reviews 16 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 18, 2014

We kicked off the trip at the Fairfield Inn at the exact GSA rate but decided it was worth $2 per night extra to stay here. The breakfast was much better. The dinners on Monday, Tuesday and Wednesday were good. The cookies on Thursday are great, get a whoopie pie while they last!

Was this review helpful? Yes
Residence Inn K, Manager at Residence Inn Killeen, responded to this review

Dear guest, Thank you for taking the time to review your stay here at the Residence Inn Killeen and share your thoughts with us. It's great to hear that you enjoyed your stay and we hope you will stay with us again next time you're in town. We will make sure to get those whoopie pies ready for you! ;-)... More 

El Paso, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 12, 2014

I always select this hotel, becuase you are always going to get the same great service and extremely nice staff. EVERYTIME! My first visit I got lost and the front desk person stayed on the phone till I got there. Its clean, the Free Breakfast is great. especially the oatmeal

Was this review helpful? Yes 1
Residence Inn K, Manager at Residence Inn Killeen, responded to this review

Dear Teresa, Thank you so much for taking the time to provide us with your valuable feedback. We appreciate all the kind words and are proud to be your first choice for your travel needs in Killeen! We will keep working hard to provide you and all of or guests with an exeptional service. Thank you for your loyalty and... More 

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