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All 30 Killeen hotels

Holiday Inn Killeen-Fort Hood

3.0 of 5 Hotel   |   300 E Central Texas Expressway, Killeen, TX 76542
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Ranked #9 of 30 Hotels in Killeen
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
ltctony Springfield, Virginia
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98 reviews from our community

Traveler rating
    49
    31
    9
    4
    5
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15
12
15
49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Colorado Springs, Colorado
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars NEW

The problem I have with this hotel is not the hotel itself or the room. The hotel and room are beautiful and clean. The problem I had many times was with the staff! I booked a room and when I booked was guaranteed early check in by a manager. When it came time to check in (I called a two... More 

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Springfield, Virginia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great service, great hotel. Professional staff and enhanced food menu.This hotel has maintained great service and has been a pillar of excellence for Soldier's needing accomodations in Killeen. This hotel is always clean, consistent and a good value for the price.

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Clarkston, Georgia
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

The hotel seems relatively new. The room is good sized and quiet. The staff seems to be in a bit of a daze. As long as you don't need anything special like separate checks, directions, or a wake up call it's good. Limited parking up front, plenty in back.

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Daleville, Alabama
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I have stayed here multiple times on my visits to FT Hood. I also have eaten at the Restaurant/Bar, and never have I been treated this poorly. Was served barely warm wings, which I was told they were already cooked and under a warmer, I took them back and they remade me fresh ones. Then upon printing off my bill,... More 

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Jen M, Director of Sales at Holiday Inn Killeen-Fort Hood, responded to this review

We are so sorry you experienced such poor service in our restaurant and we appreciate you taking the time to leave us comments on your stay so that we may improve. We would love the opportunity to talk to you directly about your stay so that we can make sure this does not happen again. Please contact Christina Claunch at... More 

1 review
1 of 5 stars Reviewed 3 weeks ago

So far since I checked in 1 hour ago: "general manager" working front desk first made me wait while she was in the phone, then took my ID and credit card and started to check me in and then abruptly stopped and said "oh I have to take care of those people sitting over there first." okay, took that just... More 

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Jen M, Director of Sales at Holiday Inn Killeen-Fort Hood, responded to this review

Thank you so much for staying with us and taking time to leave us feedback. We are very sorry for your experience and would love the opportunity to talk to you more about your stay. We appreciate you giving us the chance to use your comments as a training tool and ensure this does not happen again. Please contact Christina... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed at this hotel a few times for a day or two. Just wanted to say that the service couldn't have been more excellent. Food was spectacular, friendly staff, and don't get me started on the bar. Special Thank you to Marina for making a crowd alive. The rest of the staff also. I will deffinatly return.

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Jen M, Director of Sales at Holiday Inn Killeen-Fort Hood, responded to this review

Thank you so much for taking the time to leave us feedback on your stay and experience at our Bar and Restaurant. We have a new Chef that has a lot of great new items coming to the menu so we hope you will be back soon to try them out. I will also be sure to pass on to... More 

1 review
4 of 5 stars Reviewed January 28, 2015

I was here with my work crew about a week ago. The front desk girl was awesome and the rooms were very well kept. The only thing I found disturbing was the bartender. I believe her name was mirena. She was very inappropriate and just came off rude in my opinion. She was keeping the guys laughing by making sexual... More 

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Leavenworth, Kansas
Top Contributor
128 reviews 128 reviews
10 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed January 17, 2015

The Holiday Inn in Killeen has friendly staff, a pretty good location, clean/spacious rooms, plus a decent bar and grill (Harv's) that is OK for a drink or grabbing a quick meal. Getting to the hotel can be a little challenge with the frontage road access, but you can also get to/from the hotel via the Extended Stay parking lot... More 

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Killeen, Texas
1 review
5 of 5 stars Reviewed January 15, 2015

The front desk staff are good, but Cimone really makes sure you are taken care of. She is very professional and Friendly. After checking in to my room she called me to make sure that everything was to my liking. I returned to the hotel in the afternoon after a long day at work and was greeted with a smile,... More 

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Huntsville, Alabama
2 reviews
5 of 5 stars Reviewed January 14, 2015

I have stayed at the Holiday Inn Killeen Hotel just about every time I am on business travel to Killeen Ft Hood TX. At first glance when entering into the Holiday Inn lobby my first experience was being greeted by Ms. Cimone at the front desk, her wiliness to offer Hotel amities and most important a Hot cup of fresh... More 

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Additional Information about Holiday Inn Killeen-Fort Hood

Address: 300 E Central Texas Expressway, Killeen, TX 76542
Phone Number:
Location: United States > Texas > Killeen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Killeen-Fort Hood 3*
Number of rooms: 99
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Also Known As:
Holiday Inn Killeen-Fort Hood Hotel Killeen
Killeen Holiday Inn
Hotel Style:
#5 Business Hotel in Killeen

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