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All 29 Killeen hotels

Holiday Inn Killeen-Fort Hood

3.0 of 5 Hotel   |   300 E Central Texas Expressway, Killeen, TX 76542
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Holiday Inn Killeen-Fort Hood
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90%
Ranked #2 of 29 hotels in Killeen
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 days ago
WV_Traveler25550 Point Pleasant, West Virginia
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  • Reviews (75)
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75 people have reviewed this hotel

Traveler rating
    42
    24
    5
    3
    1
See reviews for
13
12
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35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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  • German first
  • Any
English first
Point Pleasant, West Virginia
Contributor
20 reviews 20 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed at this hotel in June. Hotel grounds and lobby were nice. The room was average at best. Carpet was stained and room was well used. We were only there for one night, so we made the best of the situation. The pool area was nice and had cabana rooms available for use. I stay in many HI properties... More

Was this review helpful? Yes
Jen M, Director of Sales at Holiday Inn Killeen-Fort Hood, responded to this review

We appreciate you taking the time to leave us feedback on your stay with us. I am sorry that your stay was only average. We have a new management team that is addressing the issues you mentioned. I sincerely hope the next time you are in town you will reach out to me directly to make your reservation and we... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I traveled to Killeen to pick up my son. Our room was clean. The bathroom was small and not as clean as I thought it should be. The carpet was VERY stained and looked filthy. I did not want to walk on it barefoot. I tend to prefer a little softer matress so I woke up with a very sore... More

Was this review helpful? Yes
Jen M, Director of Sales at Holiday Inn Killeen-Fort Hood, responded to this review

Thank you so much for staying with us and taking the time to leave us feedback on your stay. It is because of your feedback that we can ensure continuous improvement at the hotel. I am so sorry your room carpet was not up to standard. We have a new management team that is addressing this issue right away. Thank... More

Meridianville, Alabama
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 2 weeks ago

Love this Holiday Inn! Pros:This Holiday Inn is newer and is nice and clean. The room even smelled GOOD when we walked in. Usually it smells old or there's no smell at all so this was a surprise! :) The rooms are spacious, the beds are comfy, had everything we needed in the room (microwave, frig, iron, hairdryer, etc), the... More

Was this review helpful? Yes
Oklahoma City, Oklahoma
2 reviews
4 of 5 stars Reviewed 2 weeks ago

This review is a little late but here it goes anyway. My friend and I stopped in late one night and we were very glad we did. The room was clean and spacious and the beds were very comfortable. Would return if in the area again.

Was this review helpful? Yes
LA
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 8, 2014

We were there to visit with son and family. He had just been assigned to Ft. Hood. Hotel was clean and quiet. Their restaurant left the impression though that their personell was new and untrained. I requested sausage with my breakfast every morning we were there, and got bacon instead. Bacon was good, but not what I ordered. Never an... More

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San Diego, California
Contributor
14 reviews 14 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 30, 2014

I usually do not give out 1-stars or bother mentioning negative situations, but when management lacks a quality standard level of detail with communication and accountability, then I'm going to use all the ammo at my disposal and empty the clip. I'm not expecting anything special in return. It's not like I'm going to fly back anytime soon to use... More

Was this review helpful? Yes 2
Neel M, General Manager at Holiday Inn Killeen-Fort Hood, responded to this review

Mr. Conrad, Thank you for taking a moment to leave us feedback about your recent stay at our hotel. I am so sorry that you had a bad experience regarding your billing issues and we never want any guest to go through that type of issue at any time. We regret any inconvenience it caused and have made every effort... More

Dallas, Texas
Top Contributor
61 reviews 61 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 15, 2014

Front desk staff was very friendly, as was the bartender (although a bit air-headed at times). I wish the bar was open later and wish breakfast would run later on the weekends, but overall it was a great stay and I would definitely consider staying here again next time I'm in Killeen for business or pleasure.

Was this review helpful? Yes
Dallas, Texas
1 review
5 of 5 stars Reviewed March 19, 2014

The company I work for had me come to Killeen for a business trip, Jessica did a great job at the time of check in and as I walked throught lobby it was nice to see her smile at every guest. Thank you Jessica for the warm welcome, next time I come to Killeen I will be sure to stay... More

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Atlanta
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 8, 2014 via mobile

My career is travel....as a flight attendant I regularly stay in hotels. As I came down for breakfast Meghan warmly and cheerfully greeted me. When I. Inquired of hazel nut cream for coffee she brought me an entire bowl along with my carafe and water. She promptly took my order which was the lo-carb omelette cooked to perfection. Her generous... More

Was this review helpful? Yes 1
Richmond, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 13, 2014

Upon checking in, there was this very loud and obnoxious person who was upset for whatever reason and causing a disturbance to the other people waiting to check in. The young lady behind the counter checking my team and I in (Ingrid was her name) seen that this person was causing such an ordeal that it affected the other guests... More

Was this review helpful? Yes 1
Neel M, General Manager at Holiday Inn Killeen-Fort Hood, responded to this review

Thank you so much for taking time to leave us feedback. We sincerely appreciate the great feedback and we look forward to your next visit to our hotel. We will be sharing your great comments about Ingrid with her and we are truly lucky to have such a great ambassador for our hotel. Once again thank you for the comments... More

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Additional Information about Holiday Inn Killeen-Fort Hood

Address: 300 E Central Texas Expressway, Killeen, TX 76542
Phone Number:
Location: United States > Texas > Killeen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Killeen-Fort Hood 3*
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Also Known As:
Holiday Inn Killeen-Fort Hood Hotel Killeen
Killeen Holiday Inn

51 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Holiday Inn Hotel Killeen - Fort Hood Offers A Comfortable Stay for Travelers Indulge yourself at the Holiday Inn Hotel in Killeen, Texas, conveniently located only a mile from the Fort Hood Main Gate and just off the Central Texas Expressway. Our hotel offers you the very best in Texas hospitality. Leisure travelers visiting Texas can enjoy area attractions that are in close proximity to our hotel in Killeen. If you enjoy the outdoors, you can visit nearby Stillhouse Lake and Belton Lake, as both feature wonderful recreational facilities for camping, fishing, boating, hiking and wildlife watching. Visitors can learn about the rich military history of the 1st Calvary Division at the Museum at Ft. Hood, or you can explore the heavens at the Mayborn Planetarium. Business travelers will find our Killeen area hotel's location is convenient to Fort Hood, which is just one mile away. Central Texas College, University of Mary Hardin Baylor, Darnell Army Hospital and the Metroplex Hospital are nearby. The Killeen Fort Hood Regional Airport (GRK) is also only four miles away. A 24-hour business center, state-of-the-art conference room and free high-speed Internet access are provided to meet your needs. Our Killeen, Texas hotel's amenities include a European-style pool with a spa and private cabanas and a 24-hour fitness center. Remember, at Holiday Inn, kids always eat free at our restaurant. Call today for our great Killeen hotel deals. ... more   less 
Number of rooms
99

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