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All 29 Killeen hotels

Holiday Inn Killeen-Fort Hood

3.0 of 5 Hotel   |   300 E Central Texas Expressway, Killeen, TX 76542
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Ranked #6 of 29 Hotels in Killeen
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Rich_Holden Leavenworth, Kansas
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91 reviews from our community

Traveler rating
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    8
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Leavenworth, Kansas
Top Contributor
123 reviews 123 reviews
10 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 1 week ago

The Holiday Inn in Killeen has friendly staff, a pretty good location, clean/spacious rooms, plus a decent bar and grill (Harv's) that is OK for a drink or grabbing a quick meal. Getting to the hotel can be a little challenge with the frontage road access, but you can also get to/from the hotel via the Extended Stay parking lot... More 

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Killeen, Texas
1 review
5 of 5 stars Reviewed 1 week ago

The front desk staff are good, but Cimone really makes sure you are taken care of. She is very professional and Friendly. After checking in to my room she called me to make sure that everything was to my liking. I returned to the hotel in the afternoon after a long day at work and was greeted with a smile,... More 

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Huntsville, Alabama
2 reviews
5 of 5 stars Reviewed 1 week ago

I have stayed at the Holiday Inn Killeen Hotel just about every time I am on business travel to Killeen Ft Hood TX. At first glance when entering into the Holiday Inn lobby my first experience was being greeted by Ms. Cimone at the front desk, her wiliness to offer Hotel amities and most important a Hot cup of fresh... More 

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Dallas, Texas
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

I rated very good because this hotel was a good experience overall but there were a few little things. First the good - Nice spacious room with a small fridge and microwave, very neat and clean with some recent improvements. The bed was comfy and it was nice to have a choice of soft or firm pillows. I loved the... More 

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Senior Contributor
49 reviews 49 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 6, 2014

Ok, the hotel isn't bad. Nice amenities Around. Not terribly close to anything though if you're on foot. Kudos them driving you where you need to go in their van. That's very helpful. But....oh my....the Wi-Fi is just not even close to being acceptable. On 3 different devices the signal would not hold nor would it allow any streaming at... More 

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Jen M, Director of Sales at Holiday Inn Killeen-Fort Hood, responded to this review

Thank you for leaving us feedback on the Internet as we subscribe to the highest possible business Internet from Time Warner Cable and this is very alarming for us. We have opened up a ticket with them to see what the issue is as our scores on our brand survey are very high for this amenity. Any additional information you... More 

Kansas City
Contributor
20 reviews 20 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 4, 2014

This property is possibly the nicest Holiday Inn anywhere. I have no say in where I stay on business trips, and really wasn't looking forward to this hotel. I have to say I was pleasantly surprised. I don't know when this hotel was updated, but it still looks pretty new, with a bright, airy lobby, and a contemporary-looking bar just... More 

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Fayetteville, North Carolina
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 2, 2014

POSITIVE: 1.Give us a big room with two king bed into different location 2.Easy to check in 3.Receptionist is really helpful and well knowledge on her job 4.breakfast is well organize and the food is very i thought its just only a continental but they are serving a full breakfast 5.The gym and pool are well maintained 6.When i got... More 

Was this review helpful? Yes 1
USA
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed November 1, 2014

First, eat elsewhere (until necessary changes are made by management). During breakfast today I saw many grumpy faces. One lady was real upset. The poor waitress had to continually apologize. Bless her heart. She seemed lost or overwhelmed. I was embarrassed for her. Having 1 waitress alone is not sufficient for good service. People (myself included) were getting up and... More 

Was this review helpful? Yes 1
Jen M, Director of Sales at Holiday Inn Killeen-Fort Hood, responded to this review

We appreciate you taking the time to leave us feedback on your dining experience and are very sorry it was not up to standard. Your comments and business are very important to us. We will review your experience with our management team so that they can be fixed right away. I would love the chance to talk with you directly.... More 

1 review
5 of 5 stars Reviewed October 30, 2014

I was staying at the holiday inn for work and I just want to say they have excellent customer service. They were nice with the buffet breakfast chole was a sweetheart every day. Curtis would always make sure we got to were we needed to go! I was very satisfied

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Oldbiker49
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed October 27, 2014

A two week business stay. First the good news: although the hotel is showing its age, it was very clean. Housekeeping staff was efficient, quiet, and thorough. Now the bad news: carpet needs to be replaced. Faded, stained with a blue dye, the carpet in my room was past due for replacement. The hotel still uses below-window air conditioners with... More 

Was this review helpful? Yes 1
Jen M, Director of Sales at Holiday Inn Killeen-Fort Hood, responded to this review

Thank you for staying with us for an extended period of time. There is no excuse for the issues you brought to our attention and that we did not fix right away. We are very sorry for your bad experience and appreciate you taking the time to leave feedback so that we can improve. Your comments will definitely be used... More 

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Additional Information about Holiday Inn Killeen-Fort Hood

Address: 300 E Central Texas Expressway, Killeen, TX 76542
Phone Number:
Location: United States > Texas > Killeen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Killeen-Fort Hood 3*
Number of rooms: 99
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Also Known As:
Holiday Inn Killeen-Fort Hood Hotel Killeen
Killeen Holiday Inn
Hotel Style:
#5 Business Hotel in Killeen

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