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Hilton Garden Inn Killeen

3.0 of 5 2704 O.W. Curry Drive, Killeen, TX 76542
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Certificate of Excellence 2014
Hilton Garden Inn Killeen
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Hilton Garden Inn Killeen
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152 reviews from our community

Traveler rating
    88
    44
    10
    5
    5
See reviews for
32
9
8
86
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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chambersburg, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

It's just a simple straight forward place. Nice lounge area with a fireplace that just had a nice atmosphere to it, especially in January. They keep it clean and the staff are always willing to assist with any issues or questions that come up.

Review collected in partnership with Hilton Garden Inn

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HGIKilleen, General Manager at Hilton Garden Inn Killeen, responded to this review

Thank you for taking the time to provide a review on your experience with us on Trip Advisor. We greatly value your business and I am happy to hear that your enjoyed your stay with us. If there is anything we can do to further assist you please don't hesitate to contact me at any time! We look forward to... More 

Fontana, California
Top Contributor
155 reviews 155 reviews
112 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here again. This hotel is not that bad, but its not great. The room is ok-ish. Its a little older of a HGI, so you have to factor that in. The breakfast is good, with a nice staff. The staff in general is pretty good here. Everything is basically good, but the internet makes it worse than it... More 

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HGIKilleen, General Manager at Hilton Garden Inn Killeen, responded to this review

Good Morning! Thank you for taking the time to provide a review on Trip Advisor about your experience with us. Please accept my deepest apologies for the inconvenience that you experienced with the slow internet access. We understand the importance of having faster internet connectivity in this day and time of electronics. I will be sure to have our maintenance... More 

1 review
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed for 4 nights. We are Hilton Grand Vacation owners and used our points for our stay. Not really impressed... We called the front desk for extra towels and had to go get them ourselves. The whole downstairs had the smell of old fried grease/oil. I forgot an item in my room, hope it wasn't just thrown away. Waiting for... More 

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HGIKilleen, General Manager at Hilton Garden Inn Killeen, responded to this review

Thank you for taking the time to provide Trip Advisor review about our property. Please accept my sincerest apologies for the inconvenience that you experienced. If you have not received a call back from my Executive Housekeeper or Front Office Manager regarding your item that you left in your room, please contact me directly at (254) 554-3900 x. 150 and... More 

Jonesboro, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

The hotel was great but the staff we interacted with are second rate. It is Killeen though. Not a very hospitable city in the first place. The staff won't answer the phone at night and won't go out of their way for your comfort, regardless of how much you spend. We had the impression that when we were asked how... More 

Review collected in partnership with Hilton Garden Inn

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Miramar Beach, Florida
Contributor
16 reviews 16 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 20, 2014

Quality and Professionalism from check in to check out. The staff makes you feel like you are at home and with family and friends from first sight to departure. The bar is great and so is the standard dining plan. There are five great dining options with in an easy walk outside the hotel plus the best Western shopping option... More 

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Navarre, United States
1 review
5 of 5 stars Reviewed December 19, 2014

Stayed for 17 days while working with the US Army III Corps at Fort Hood nearby. Felt comfortable and really appreciated the way the staff treated us. The hotel is very conveniently located near Fort Hood and walking distance from good restaurants.

Review collected in partnership with Hilton Garden Inn

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Peachtree City, United States
1 review
2 of 5 stars Reviewed December 19, 2014

Hotel is not kept clean. Foul odors--especially when you first enter, dirty carpets and very noisy. There were always people in the lobby at night from somewhere--but it was concerning to me given how small the hotel was. It is a definite do not stay here hotel.

Review collected in partnership with Hilton Garden Inn

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HGIKilleen, General Manager at Hilton Garden Inn Killeen, responded to this review

Thank you for your feedback of your recent stay with us. I sincerely apologize for the housekeeping issues that you experienced; our hotel works hard to ensure the comfort and satisfaction of our guests and we are very sorry that did not meet your expectations. I am working with our housekeeping staff to prevent this from happening in the future.... More 

Jackson, Mississippi
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 18, 2014

When did the Garden Inn become such an upgrade from the Hampton? The lobby was beautiful! The breakfast and the staff that served it kept are crew talking for hours afterwards about how wonderful it was. Thank you for opening my eyes to a new brand in the Hilton Chain.

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Upland, United States
1 review
5 of 5 stars Reviewed December 1, 2014

A little higher than what visiting military families may be able to afford but if you can it is really a clean place to stay. The staff was great and helpful as we had to fax paperwork back and forth on our dependent granddaughter. Really enjoyed the stay. I'm an ex-Hampton Inn regular.

Review collected in partnership with Hilton Garden Inn

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Chambersburg, United States
1 review
1 of 5 stars Reviewed December 1, 2014

Extremely dissatisfied with this Hilton. Has the Hilton name, but not the Hilton quality. Hotel seems old, cheaply built, and not comfortable. Air conditioners leak, doors dont seal, and extremely noisey.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIKilleen, General Manager at Hilton Garden Inn Killeen, responded to this review

Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we’re very sorry for the issues with your room during your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Thank... More 

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Additional Information about Hilton Garden Inn Killeen

Address: 2704 O.W. Curry Drive, Killeen, TX 76542
Phone Number:
Location: United States > Texas > Killeen
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Killeen 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Hilton Garden Inn Killeen Hotel Killeen
Hotel Style:
#3 Family Hotel in Killeen
#3 Business Hotel in Killeen

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