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Hilton Garden Inn Killeen

3.0 of 5 2704 O.W. Curry Drive, Killeen, TX 76542
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Certificate of Excellence 2014
Hilton Garden Inn Killeen
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Hilton Garden Inn Killeen
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149 reviews from our community

Traveler rating
    88
    43
    8
    5
    5
See reviews for
32
9
8
84
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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    (29)
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Jonesboro, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

The hotel was great but the staff we interacted with are second rate. It is Killeen though. Not a very hospitable city in the first place. The staff won't answer the phone at night and won't go out of their way for your comfort, regardless of how much you spend. We had the impression that when we were asked how... More 

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Miramar Beach, Florida
Contributor
13 reviews 13 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Quality and Professionalism from check in to check out. The staff makes you feel like you are at home and with family and friends from first sight to departure. The bar is great and so is the standard dining plan. There are five great dining options with in an easy walk outside the hotel plus the best Western shopping option... More 

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Navarre, United States
1 review
5 of 5 stars Reviewed 1 week ago

Stayed for 17 days while working with the US Army III Corps at Fort Hood nearby. Felt comfortable and really appreciated the way the staff treated us. The hotel is very conveniently located near Fort Hood and walking distance from good restaurants.

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Peachtree City, United States
1 review
2 of 5 stars Reviewed 1 week ago

Hotel is not kept clean. Foul odors--especially when you first enter, dirty carpets and very noisy. There were always people in the lobby at night from somewhere--but it was concerning to me given how small the hotel was. It is a definite do not stay here hotel.

Review collected in partnership with Hilton Garden Inn

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HGIKilleen, General Manager at Hilton Garden Inn Killeen, responded to this review

Thank you for your feedback of your recent stay with us. I sincerely apologize for the housekeeping issues that you experienced; our hotel works hard to ensure the comfort and satisfaction of our guests and we are very sorry that did not meet your expectations. I am working with our housekeeping staff to prevent this from happening in the future.... More 

Jackson, Mississippi
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

When did the Garden Inn become such an upgrade from the Hampton? The lobby was beautiful! The breakfast and the staff that served it kept are crew talking for hours afterwards about how wonderful it was. Thank you for opening my eyes to a new brand in the Hilton Chain.

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Upland, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

A little higher than what visiting military families may be able to afford but if you can it is really a clean place to stay. The staff was great and helpful as we had to fax paperwork back and forth on our dependent granddaughter. Really enjoyed the stay. I'm an ex-Hampton Inn regular.

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Chambersburg, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

Extremely dissatisfied with this Hilton. Has the Hilton name, but not the Hilton quality. Hotel seems old, cheaply built, and not comfortable. Air conditioners leak, doors dont seal, and extremely noisey.

Review collected in partnership with Hilton Garden Inn

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HGIKilleen, General Manager at Hilton Garden Inn Killeen, responded to this review

Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we’re very sorry for the issues with your room during your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Thank... More 

Kaufman, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

Restful Comfy bed, internet service was aggravating, and I had to hunt for information about how to sign in. An early riser doesn't find many extras without going out in the cold! Overhead, next door noise was noticeable also.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIKilleen, General Manager at Hilton Garden Inn Killeen, responded to this review

Thank you for your review of your recent stay - we appreciate your honest feedback, and we are very sorry for the difficulties that you experienced. Your review provides details that our hotel team needs to re-evaluate guest needs and meet guest expectations. Again, we apologize for any inconveniences, and we hope to have another chance to serve you and... More 

Tupelo, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

It was my first time staying at this hotel. It was ok. I had trouble with the bed and someone next door smoked and it traveled in my room twice. But i stayed 14 days and it was nice. The staff was nice and the room was clean. The bathroom was spotless well managed. I liked the complimentary cookies. I... More 

Review collected in partnership with Hilton Garden Inn

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Atlanta, Georgia
1 review
5 of 5 stars Reviewed November 20, 2014

I recently stayed at the Hilton Garden Inn in Killeen and felt so welcome. The staff was so nice and friendly and I felt like family. They were extremely professional at the front desk and even the manager on duty was helpful and made me feel as if I could call on her anytime. I would suggest anyone staying in... More 

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Additional Information about Hilton Garden Inn Killeen

Address: 2704 O.W. Curry Drive, Killeen, TX 76542
Phone Number:
Location: United States > Texas > Killeen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Killeen 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Hilton Garden Inn Killeen Hotel Killeen
Hotel Style:
#2 Family Hotel in Killeen
#3 Business Hotel in Killeen

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