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Hilton Garden Inn Killeen

Certificate of Excellence
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2704 O.W. Curry Drive, Killeen, TX 76542
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Hilton Garden Inn Killeen
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Hilton Garden Inn Killeen
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157 reviews from our community

Traveler rating
    90
    44
    10
    7
    6
See reviews for
35
9
9
87
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
  • All months
    (157)
  • Mar-May only
    (33)
  • Jun-Aug only
    (52)
  • Sep-Nov only
    (39)
  • Dec-Feb only
    (33)
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1 review
2 of 5 stars Reviewed 5 days ago NEW via mobile

I thought the room was clean, front desk service was good. I did pay extra for breakfast and handed a menu in the café. Service was awful..the food was cold , had to wait on silverware, had to pay extra for orange juice. Only could have one item on menu to eat. Didn't feel welcome. I don't think I'll come... More 

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HGIKilleen, General Manager at Hilton Garden Inn Killeen, responded to this review

Hello Queenlakelli, Thank you for taking the time to review us on Trip Advisor about your recent stay with us! Please accept my sincerest apologies for the poor service that you received in our restaurant. I will make sure that this issue is addressed immediately. If you could please email me more details from your stay it would be greatly... More 

1 review
1 of 5 stars Reviewed 1 week ago

room was dirty found bottles and cans of beer in the room and also found a trash bag in the closet in the bedroom . bathroom was dirty and the fold out couch was not sittable it was worn down basically sit on the floor and it would of been better

Review collected in partnership with Hilton Garden Inn

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HGIKilleen, General Manager at Hilton Garden Inn Killeen, responded to this review

Hello Doni L! Thank you for taking the time to review us on Trip Advisor about your recent stay with us here at the Hilton Garden Inn Killeen. Please accept my sincerest apologies for the inconvenience that you experienced with your room. This is very out of character for my Housekeeping staff and I will make sure that it is... More 

Panama City, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

With the exception of the bumpy check-in that I experienced, all was really good. The staff was friendly, hotel was clean and near a variety of eateries and shopping. The mall was pretty close too. I'd stay here again if I needed to!

Review collected in partnership with Hilton Garden Inn

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College Station, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

I took my wife for a getaway. The hotel looks good and staff was friendly. But around midnight after a lovely dinner at a restaurant close by we went to bed and I discovered that my side of the king bed matrass totally sagged. It was too late in the night to try and change rooms. I got hardly any... More 

Review collected in partnership with Hilton Garden Inn

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HGIKilleen, General Manager at Hilton Garden Inn Killeen, responded to this review

Thank you for your review. We appreciate your feedback and we’re very sorry for the issues that you experienced with your room during your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Thank you, Cheryl Shibuya General Manager More 

1 review
5 of 5 stars Reviewed February 4, 2015

highly recommend this hotel, very clean, staff is pleasant and very helpful, we came to see our Son who is in the Military and will definitely stay here again. The breakfast was wonderful and fresh and made to order. you won't be disappointed in your stay .

Review collected in partnership with Hilton Garden Inn

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chambersburg, United States
1 review
4 of 5 stars Reviewed January 21, 2015

It's just a simple straight forward place. Nice lounge area with a fireplace that just had a nice atmosphere to it, especially in January. They keep it clean and the staff are always willing to assist with any issues or questions that come up.

Review collected in partnership with Hilton Garden Inn

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HGIKilleen, General Manager at Hilton Garden Inn Killeen, responded to this review

Thank you for taking the time to provide a review on your experience with us on Trip Advisor. We greatly value your business and I am happy to hear that your enjoyed your stay with us. If there is anything we can do to further assist you please don't hesitate to contact me at any time! We look forward to... More 

Upland, California
Top Contributor
159 reviews 159 reviews
113 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed January 19, 2015

I stayed here again. This hotel is not that bad, but its not great. The room is ok-ish. Its a little older of a HGI, so you have to factor that in. The breakfast is good, with a nice staff. The staff in general is pretty good here. Everything is basically good, but the internet makes it worse than it... More 

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HGIKilleen, General Manager at Hilton Garden Inn Killeen, responded to this review

Good Morning! Thank you for taking the time to provide a review on Trip Advisor about your experience with us. Please accept my deepest apologies for the inconvenience that you experienced with the slow internet access. We understand the importance of having faster internet connectivity in this day and time of electronics. I will be sure to have our maintenance... More 

1 review
3 of 5 stars Reviewed January 5, 2015

Stayed for 4 nights. We are Hilton Grand Vacation owners and used our points for our stay. Not really impressed... We called the front desk for extra towels and had to go get them ourselves. The whole downstairs had the smell of old fried grease/oil. I forgot an item in my room, hope it wasn't just thrown away. Waiting for... More 

Was this review helpful? Yes
HGIKilleen, General Manager at Hilton Garden Inn Killeen, responded to this review

Thank you for taking the time to provide Trip Advisor review about our property. Please accept my sincerest apologies for the inconvenience that you experienced. If you have not received a call back from my Executive Housekeeper or Front Office Manager regarding your item that you left in your room, please contact me directly at (254) 554-3900 x. 150 and... More 

Jonesboro, United States
1 review
4 of 5 stars Reviewed December 24, 2014

The hotel was great but the staff we interacted with are second rate. It is Killeen though. Not a very hospitable city in the first place. The staff won't answer the phone at night and won't go out of their way for your comfort, regardless of how much you spend. We had the impression that when we were asked how... More 

Review collected in partnership with Hilton Garden Inn

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Miramar Beach, Florida
Contributor
17 reviews 17 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 20, 2014

Quality and Professionalism from check in to check out. The staff makes you feel like you are at home and with family and friends from first sight to departure. The bar is great and so is the standard dining plan. There are five great dining options with in an easy walk outside the hotel plus the best Western shopping option... More 

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