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All 29 Killeen hotels

Shilo Inn Suites - Killeen

3.5 of 5 Hotel   |   3701 South WS Young Drive, Killeen, TX 76549
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82%
Ranked #5 of 29 hotels in Killeen
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Cooleo52 Texas city
  • Overview
  • Reviews (215)
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215 people have reviewed this hotel

Traveler rating
    142
    35
    17
    10
    11
See reviews for
70
25
11
67
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Any
English first
1 review
1 of 5 stars Reviewed 3 days ago NEW

I didnt actually stay at this hotel. However I was calling to make a reservation and get info on the pet policy of the hotel. The person who answered the phone (Mike i beleive was his name) told me that there was a NON REFUNDABLE pet fee of $75.00 that we would have to pay reguardless of damage...I proceeded to... More

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Texas city
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Alvin makes better coffee than Starbucks ... Rita and Sharon gave us the best customer service ever.. It's nice to come to Killeen and feel safe In your hotel. We will be staying here again..the maid service was excellent, very peaceful stay, Restaurant is a little pricy for a family of 6, Plenty of room for whole family , Great... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 1 week ago

Our stay at the this location was excellent. We were pleased with our room as well as the staff. We decided to have dinner and chef Victoria made an excellent dinner for two. Our waitress Channel was informative and attentive to our needs. We will most certainly visit this location again.

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Dallas, Texas
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is aging and needs updating. It has nice rooms but they new bedding. The mattress was old and sagging badly in need of replacement. Cheap amenities. I have stayed here for years and it is going downhill. The owners need badly to spend some money on the place. Things are wearing out. Breakfast was fair. Attendant did not... More

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Woodbridge, Virginia
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Katrina at the front desk has made our stay more pleasant than it otherwise would have been, she is very focused on customer service. The lady that serves breakfast is delightful. I haven't found housekeeping to be very thorough, however.

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I'm not sure about others but I will def say that the amenities, the room, and just the over all experience has been delightful. I have tried everything from their restaurant, bar and all the way to the laundry room. It has been an ideal experience and truly one that I will have again and again just as a small... More

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Atlanta, Georgia
1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

I visited this hotel while visiting my grandfather and their staff is amazing. Katrina made my check in amazing and Danielle and Yaddie brightened he lobby with their welcoming personalities. They made my children feel extremely comfortable and made us feel "at home". Great experience

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Killeen, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

I want to thank the front desk clerk, Katrina, for all the info she gave me about having a sleepover for my teenage niece at the Killeen Shilo. That hospitality suite sounds like fun! I got lots of info about what we could do, the pool, the continental breakfast, We can even bring our own Cake. I will be booking... More

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Longview, Texas
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I travel more than 250ngts a year. My company unfortunately stuck me in this "hotel" three times in the last month (after speaking to our travel coord, never again). From not having my reservations correctly to the rude front desk staff in the morning to the gross rooms/suites, it has been a disaster staying here. The last time I was... More

Was this review helpful? Yes 3
Dallas, Texas
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I am a business traveler and travel 4 to 5 days a week. I have started staying at this hotel due to some of the features the hotel offers. A reservation was made and confirmed for 7/7/14. Upon my late arrival there wasn't a reservation found for me. I got a room and checked in. Went to dinner and then... More

Was this review helpful? Yes 3
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Additional Information about Shilo Inn Suites - Killeen

Address: 3701 South WS Young Drive, Killeen, TX 76549
Phone Number:
Location: United States > Texas > Killeen
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Shilo Inn Suites - Killeen 3.5*
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Also Known As:
Shilo Hotel Killeen
Shilo Inn Killeen
Shilo Inn Hotel
Killeen Shilo Inn

28 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
When your travels take you to Central Texas, be sure to stay at the full service Shilo Inn Suites Hotel, our newest crown jewel. Catering to Killeen’s business travelers, Ft. Hood military personnel, and vacationers alike, the 160 deluxe and 82 kitchen suites hotel offers 7,000 sq ft of meeting space, and is conveniently located adjacent to the Civic and Conference Center. Children 12 and under always stay free with an adult at Shilo Inns. Dogs welcome with nominal fee. ... more   less 
Number of rooms
160

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