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All 29 Killeen hotels

Shilo Inn Suites Hotel - Killeen

3.5 of 5 Hotel   |   3701 South WS Young Drive, Killeen, TX 76549
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82%
Ranked #5 of 29 hotels in Killeen
Certificate of Excellence 2014
A recent review
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  • Reviews (218)
  • Photos (28)
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218 people have reviewed this hotel

Traveler rating
    144
    36
    17
    10
    11
See reviews for
70
25
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68
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
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English first
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I want to give a special thanks to Katrina Woods, at the Shilo Inn in Killeen Texas it was the best service I have ever received and such a wonderful establishment.The whole team was excellent from the moment you enter the doors until checkout the rooms were very clean and the turn down service was remarkable. I was at the... More

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Austin
1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

I made my reservation online. I had a a couple questions so I called them the girl who answer didn't know the answers to my questions which was fine she was professional about it she got my answers really fast her attitude was great! She made me feel welcomed & I wasn't even there yet! HOWEVER! The next day when... More

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1 review
5 of 5 stars Reviewed 4 weeks ago

I had a really good time here. The restaurant staff was great and very knowledgeable and let me know certain thins that are not told usually. For instance the waitress told me I might want the dressing on the side for my burger. She was right I didnt like it, but the burger was awesome. Bar was great and Dominique... More

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2 reviews
1 of 5 stars Reviewed 4 weeks ago

I didnt actually stay at this hotel. However I was calling to make a reservation and get info on the pet policy of the hotel. The person who answered the phone (Mike i beleive was his name) told me that there was a NON REFUNDABLE pet fee of $75.00 that we would have to pay reguardless of damage...I proceeded to... More

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Texas city
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 27, 2014 via mobile

Alvin makes better coffee than Starbucks ... Rita and Sharon gave us the best customer service ever.. It's nice to come to Killeen and feel safe In your hotel. We will be staying here again..the maid service was excellent, very peaceful stay, Restaurant is a little pricy for a family of 6, Plenty of room for whole family , Great... More

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1 review
5 of 5 stars Reviewed July 25, 2014

Our stay at the this location was excellent. We were pleased with our room as well as the staff. We decided to have dinner and chef Victoria made an excellent dinner for two. Our waitress Channel was informative and attentive to our needs. We will most certainly visit this location again.

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Dallas, Texas
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 19, 2014

The hotel is aging and needs updating. It has nice rooms but they new bedding. The mattress was old and sagging badly in need of replacement. Cheap amenities. I have stayed here for years and it is going downhill. The owners need badly to spend some money on the place. Things are wearing out. Breakfast was fair. Attendant did not... More

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Woodbridge, Virginia
2 reviews
3 of 5 stars Reviewed July 14, 2014

Katrina at the front desk has made our stay more pleasant than it otherwise would have been, she is very focused on customer service. The lady that serves breakfast is delightful. I haven't found housekeeping to be very thorough, however.

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 12, 2014 via mobile

I'm not sure about others but I will def say that the amenities, the room, and just the over all experience has been delightful. I have tried everything from their restaurant, bar and all the way to the laundry room. It has been an ideal experience and truly one that I will have again and again just as a small... More

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Atlanta, Georgia
1 review
4 of 5 stars Reviewed July 11, 2014 via mobile

I visited this hotel while visiting my grandfather and their staff is amazing. Katrina made my check in amazing and Danielle and Yaddie brightened he lobby with their welcoming personalities. They made my children feel extremely comfortable and made us feel "at home". Great experience

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Additional Information about Shilo Inn Suites Hotel - Killeen

Address: 3701 South WS Young Drive, Killeen, TX 76549
Phone Number:
Location: United States > Texas > Killeen
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Shilo Inn Suites Hotel - Killeen 3.5*
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Also Known As:
Shilo Hotel Killeen
Shilo Inn Killeen
Shilo Inn Hotel
Killeen Shilo Inn

28 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
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Official Description (provided by the hotel)
When your travels take you to Central Texas, be sure to stay at the full service Shilo Inn Suites Hotel, our newest crown jewel. Catering to Killeen's business travelers, Ft. Hood military personnel, and vacationers alike, the 160 deluxe and 82 kitchen suites hotel offers 7,000 sq ft of meeting space, and is conveniently located adjacent to the Civic and Conference Center. Children 17 and under always stay free with an adult at Shilo Inns. Dogs welcome with nominal fee. ... more   less 
Number of rooms
160

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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