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Shilo Inn Suites Hotel - Killeen

3.5 of 5 3701 South WS Young Drive, Killeen, TX 76549
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Certificate of Excellence 2014
Shilo Inn Suites Hotel - Killeen
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Shilo Inn Suites Hotel - Killeen
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226 reviews from our community

Traveler rating
    152
    36
    17
    10
    11
See reviews for
74
25
11
71
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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Pinetop-Lakeside, Arizona
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Let me preface with saying I have stayed in a lot of hotels, all over the country. That being said, this property far exceeded my expectations and nailed all the amenities most important to me. I usually don't take a pet on business trips - but this was an exception, and the hotel was very accommodating and the "pet friendly... More

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Illinois
2 reviews
5 of 5 stars Reviewed 1 week ago

This hotel was very very nice. Everything was clean, well kept, housekeeping was really on the ball. All the servers in the restaurant and the little breakfast/coffee place were wonderful. We pulled in late and and asked if they would honor a lower rate from hotel.com and they did. We have a small dog. She was welcome. The room was... More

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Killeen, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

The food was tasty that our chefs Tim and Doug prepared for us. Our waiter Trevor was very pleasant and accommodating attending to our every need. The four of us enjoyed this dining experience. Thank you!

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1 review
5 of 5 stars Reviewed 3 weeks ago

Stephanie in the restaurant/bar was our server all night and she was AWESOME! She was very relaxed and personable. I told her about my annoying dietary sensitivities and she had the kitchen fix my food up right... And it was delicious! The cocktails were yummy, too. The front desk agents were polite and the shuttle driver went out of his... More

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ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

I am glad your stay was very pleasant; especially Stephanie and the kitchen getting your special order prepared just right. Thank you for noticing all the special touches our entire staff contributed to your visit. Thank you for being a valued Shilo guest. I look forward to many return visits. Sincerely, R. Wood – General Manager More

1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel and their staff is top notch. Very courteous,professional and knowledgeable of surrounding area. Have to give a great big thank you to Britney for help with answering any questions or concerns I had during my stay. Gene is another staff member who also was very helpful during my stay. Look forward to my next stay at the Shilo.

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thank you for your kind review. Brittney and Jean are two of our newest and best front desk attendants. I am glad they made your stay memorable and look forward to many future visits, too. Sincerely, R. Wood – General Manager More

Houston, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

Special thanks to Brittney, she sorted out the booking.com error with professionalism and speed, our room is lovely and the swimming Poole is fabulous The shilo inn is centrally located and a great location for visit to killeen

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ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thank you for recognizing Brittney’s professional service. I am glad you enjoyed the pool and the rest of your stay at Shilo Inn. Please come back to see us again. Sincerely R. Wood – General Manager More

Monticello, Minnesota
1 review
5 of 5 stars Reviewed September 15, 2014

My husband and I arrived at 0500 after 19.5 hours of driving straight thru from Minnesota and was warmly greated by the front desk crew on 9/10/14. We were checked in, car unloaded and decided to have breakfast before going to bed. Surprise #1 was meeting Ms. Kitty in the Bistro. What a warm, loving, cheerful person. After the welcome... More

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thank you so much for your amazing review. I sincerely appreciate your being a valued Shilo guest and am ecstatic to personally pass along your comments to my team. We look forward to serving you again in the future. Sincerely, R. Wood-General Manager More

Colorado Springs, Colorado
Contributor
14 reviews 14 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 11, 2014

There was no room on post so my husband chose Shiloh. I was nervous because I have not heard of this chain. Beautiful lobby. The staff was very accommodating. We were not given a joining rooms and they fixed it. We have 7 children and we know we can be a handful. The breakfast was nice and service friendly. I'm... More

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thank you for writing such a great review. I am glad we met your cleanliness and friendliness expectations. It’s also a good thing the laptop is back safely where it belongs. The ventilation system in the Cigar Bar has been repaired so you won’t have to smell cigars anywhere in our hotel. We look forward to your future stays with... More

1 review
5 of 5 stars Reviewed August 7, 2014 via mobile

I want to give a special thanks to Katrina Woods, at the Shilo Inn in Killeen Texas it was the best service I have ever received and such a wonderful establishment.The whole team was excellent from the moment you enter the doors until checkout the rooms were very clean and the turn down service was remarkable. I was at the... More

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thank you for being a valued Shilo guest. I am glad you had such a fantastic stay with us. I will share your comments with Katrina and Housekeeping. If your travels bring you back to Killeen we hope to see you her. Sincerely, R. Wood – General Manager More

Austin
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 4, 2014 via mobile

I made my reservation online. I had a a couple questions so I called them the girl who answer didn't know the answers to my questions which was fine she was professional about it she got my answers really fast her attitude was great! She made me feel welcomed & I wasn't even there yet! HOWEVER! The next day when... More

Was this review helpful? Yes 1
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

I am sorry your stay got off to such a rocky start, but glad we rebounded quickly to make your stay enjoyable. Your review shows how the little things can make or break a guest’s perception of their stay. I look forward to your next visit and I am confident that we will have smoothed out some of the rough... More

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Additional Information about Shilo Inn Suites Hotel - Killeen

Address: 3701 South WS Young Drive, Killeen, TX 76549
Phone Number:
Location: United States > Texas > Killeen
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Shilo Inn Suites Hotel - Killeen 3.5*
Number of rooms: 160
Reservation Options:
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Also Known As:
Shilo Hotel Killeen
Shilo Inn Killeen
Shilo Inn Hotel
Killeen Shilo Inn

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