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Shilo Inn Suites Hotel - Killeen

Certificate of Excellence
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3701 South WS Young Drive, Killeen, TX 76549
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Shilo Inn Suites Hotel - Killeen
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329 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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  • Mar-May only
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2 reviews
5 of 5 stars Reviewed yesterday NEW

My host Stephanie was awesome. There were a lot of us checking in and she handled it superbly. Rooms were clean and friendly staff. IV stayed at a lot of hotels and this was excellent service. They also have nice banquet rooms.

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Killeen, Texas, United States
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed overnight due to my AC going out in my house (darn Texas heat!), & was pleasantly surprised. Everything was clean & the finishing touches amazing -tops of drinking glasses saran wrapped to prevent dust from settling inside them between use, a retractable double-sided vanity mirror w/vanity & stool for the ladies (or guys lol), tri-layer bedding w/thick comfortable pillows,... More 

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Michigan
Level Contributor
1 review
5 of 5 stars Reviewed yesterday NEW

Gabriella better know as Gabby I an ouststanding cleark. She went out of her way to insure that I had my room was re-claned due to me over sleeping and not letting the maid into the room and to insure that I recived cupons and shuttel service so that I would not miss my appointments. I hope she goes far... More 

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New York City, New York
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 days ago NEW

I don't know if I should be more impress with the staff or with the amenities that the hotel offered. I made reservation with the hotel because of my cousin's wedding and as soon as I walked in, I was treated by the most impressive lady of all. She was genuinely sweet, nice and very accommodating. It was a bunch... More 

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Killeen, Texas
5 of 5 stars Reviewed 5 days ago NEW

Jessica Andrew at the front desk was super helpful! The restaurant was divine, as was the wait staff. And the pool was absolutely amazing. They also have two hot tubs, one inside and one out. The best place in town with everything you could want without having to go anywhere else!!!!

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Biloxi, Mississippi
4 of 5 stars Reviewed 6 days ago NEW

The service in the hotel was excellent especially the service provided by Jessica Andrew. She was extremely courteous and helpful. The slogan service with a smile applies to her. The rooms were very large and contain microwave refrigerator stove sink dishes coffee pot and plenty of space for clothes, The rooms were also extremely clean. The hotel is about 15... More 

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ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thank you for telling me about Jessica’s excellent service. I am sorry the restaurant didn’t live up to your expectations, but that the rooms and amenities exceeded those expectations. We are working to update the TVs in all the rooms. Please return when your travels bring you to Killeen. Sincerely, R. Wood – General Manager More 

5 of 5 stars Reviewed 6 days ago NEW

I rented out a conference room at the Shilo Inn this past Thursday. The 3 ladies at the front desk, Alexis, Gabby, and Jessica were very helpful and made the event a great success. I will definitely be back. I'll definitely recommend the Shilo inn to anyone passing through Killeen or to anyone who needs a great venue for business... More 

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ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thank you for the great comments, Mr. Curb. Alexis, Gabby and Jessica are sure to bring a smile to everyone they meet. I am glad you chose our conference rooms to conduct your meeting. Please come back to Shilo for all your meeting needs. Sincerely, R. Wood – General Manager More 

Killeen, Texas
1 review
5 of 5 stars Reviewed 1 week ago

The staff was lovely and attentive. The chef's menu included cat fish bites that were simply perfect and bread pudding for dessert was divine. The mahogany bar was cozy and a perfect way to end a day!!!!!!

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ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thank you for reminding everyone that we have a great bar and restaurant attached to our hotel. Our chef does a great job in preparing a delightful menu. Please come by for dinner or an after dinner cocktail anytime you are in the area. The restaurant is open to everyone. Sincerely, R. Wood – General Manager More 

Indianola, Iowa
1 review
5 of 5 stars Reviewed 1 week ago

I am in the military and have stayed in alot of hotels. The staff made this my best hotel experience ever. Always friendly welcoming and smiling. it didn't hurt that all the women are beautiful. Jesica, one of the best workers, works the front desk and blushes if you flirt. Give it a try.

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thanks for sharing your great experience with us. Jessica is a valuable team member at the front desk. Thank you for recognizing her great service. Please come back as your travels permit. Sincerely, R. Wood – General Manager More 

Macon, Georgia
5 of 5 stars Reviewed 1 week ago

This Was my first time ever staying in a Shilo Inn & Suites. But When I Travel In The West & Wherever There is A Shilo Inn, I Will Give it top Consideration for lodging. Our Reunion Was Held Jul 9th thru Sun Jul 12, But they Extended A Courtesy to those who wanted an extra day the same group... More 

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thank you for choosing Shilo Inn for your family reunion; I am very happy all turned out so well. Thank you for recognizing the superior service you received from Donald, Jessica and Andrew. I am pleased that you enjoyed breakfast and the other amenities we offer. Please come back whenever you visit family in Killeen. Sincerely, R. Wood – General... More 

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