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All 29 Killeen hotels

Candlewood Suites Killeen at Fort Hood

2.0 of 5 Hotel   |   2300 Florence Rd, Killeen, TX 76542
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70%
Ranked #11 of 29 hotels in Killeen
A recent review
5 of 5 stars reviewed 1 week ago
bob v Houston, Texas
  • Overview
  • Reviews (31)
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  • Photos (21)
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  • Room tips (11)
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31 people have reviewed this hotel

Traveler rating
    15
    7
    3
    4
    2
See reviews for
4
2
2
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Houston, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We have stayed her twice and both times staff was tremendous! This is a great location and by staying here you get access to a local health club (though there are treadmills at the hotel). The check-in was efficient, the room was clean (both times) and the folks at the desk made my wife and I feel very welcomed. Thank... More

Was this review helpful? Yes
Laurens, South Carolina
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

forgot to pick us up at airport waited in heat for over one hour after five phone calls never again was told someone would call me they must have forgot again what a joke. if you don't care about service then this is the place for you.

Was this review helpful? Yes
Jen M, Director of Sales at Candlewood Suites Killeen at Fort Hood, responded to this review

Thank you for taking the time to give us feedback. I am so sorry you experienced such a delay with our airport shuttle. Our new Area Director of Operations is addressing this issue right away. We would love the opportunity to talk with you more about you experience. At your earliest convenience please contact myself or Quentin Lee at 254-501-3990.... More

Blairsville, Pennsylvania
Top Contributor
57 reviews 57 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 1 week ago

We made reservations several days out and confirmed that day we would be checking late. Room, no problem until I opened the door. It appeared to have a party from the night before and air conditioner ripped from the wall. The front desk struggled to find another room and when we opened the door the stench of cigarettes began to... More

Was this review helpful? Yes
Jen M, Director of Sales at Candlewood Suites Killeen at Fort Hood, responded to this review

Thank you for taking the time to leave us feedback on your stay. Our on-site Operations Manager ( Dave Patel) has reached out to you by phone however I wanted to leave you a note as well. I am so sorry for the issues you have been experiencing and we would love the opportunity to discuss further and also adjust... More

Fort Drum, New York
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Well we are currently still at this hotel. As far as the actual facility it is surprisingly really nice given the location (neighborhood not to appealing on the eyes ) but at the same time very convenient to get around. The rooms are EXTREMELY SPACIOUS everything they have provided in the rm was very nice as well they thought of... More

Was this review helpful? Yes
Jen M, Director of Sales at Candlewood Suites Killeen at Fort Hood, responded to this review

Thank you for taking the time to leave us comments on your stay. We appreciate the feedback. I am so glad that you enjoyed the spacious room and convenience of the location. I appreciate the comments on the pet fee. The one time fee covers our cost of having an outside company come in after a pet room checks out... More

1 review
5 of 5 stars Reviewed 3 weeks ago

The employees and staff were among the best and most courteous we've ever seen. Great hospitality. Only downside is we wish there was a continental breakfast, but the fact there was a stove, microwave, fridge, dishes, and a dishwasher in the room made up for that.

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1 review
4 of 5 stars Reviewed June 8, 2014

The hotel is nice and quiet, snack is available for purchase in the lobby, the hotel is Eco friendly. Short driving distance from most stores and food places. Located about 13 min from fort hood, serve the military community and pet friendly

Was this review helpful? Yes
Wichita Falls, Texas
2 reviews
5 of 5 stars Reviewed February 23, 2014

Staff is very kind and courteous, Jeanne was very polite and helpful with anything I needed during my stay. Christine was also very polite and helpful. The beds were comfortable and condition of hotel is excellent.

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 13, 2014

I needed a card mailed. A young man by the name of Rico mailed for while a was at work. Anytime I needed something your employees would help me out. Christine who works at night would send my faxes with no problem I really appreciate everything that your front desk helper would do for me

Was this review helpful? Yes 1
Grand Blanc, Michigan
1 review
5 of 5 stars Reviewed November 16, 2013

The staff was very helpful and understanding of all the needs of us. My favorite was Christine that helped me through my 3 month stay. She is very motivated and very pleasant. During my stay, she had a birthday that reminded me of my daughters. I would definitely stay here again. John Mahon

Was this review helpful? Yes
Hurst, Texas
1 review
5 of 5 stars Reviewed October 28, 2013

Great business location near Ft Hood. Best staff, that always remember me by name. Quick and easy check in with Rico. They always take care of everything and provide you with a safe and comfortable stay. Rooms are clean and well maintained.

Was this review helpful? Yes
Dorene B, General Manager at Candlewood Suites Killeen at Fort Hood, responded to this review

Thank you for your feedback and choosing Candlewood Suites to be your "Home away from Home." I am pleased that Rico helped make your stay a great one and will be sure to share that with him and the other team members. We look forward to seeing you in the future. More

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Additional Information about Candlewood Suites Killeen at Fort Hood

Address: 2300 Florence Rd, Killeen, TX 76542
Phone Number:
Location: United States > Texas > Killeen
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Killeen at Fort Hood 2*
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Also Known As:
Candlewood Suites Killeen At Fort Hood Hotel Killeen

21 photos of this hotel

Management photos: Courtesy of the property manager

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Hotel & grounds (6)
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Come and experience our new Comforts of Home Bedding Collection. ... more   less 
Number of rooms
71

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