We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Candlewood Suites Killeen at Fort Hood

2.0 of 5 2300 Florence Rd, Killeen, TX 76542
Hotel website
Hotel deals
Special Offer
Save 10-30%
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Candlewood Suites Killeen at Fort Hood
Professional photos View all
Browse nearby
Candlewood Suites Killeen at Fort Hood
Write a Review

39 reviews from our community

Traveler rating
    17
    10
    4
    5
    3
See reviews for
6
3
3
21
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
  • All months
    (39)
  • Mar-May only
    (1)
  • Jun-Aug only
    (13)
  • Sep-Nov only
    (10)
  • Dec-Feb only
    (15)
All months
seoul
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Stayed 2 different weekends back to back, and both times had great service. Jeannine at the was very accommodating the every need. The prices are really reasonable for for the space and amenities. Definitely will be staying here again.

Was this review helpful? Yes
Southlake, Texas
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had a great stay at the Candlewood Suites in Killeen. I thought I had made a reservation and mistakenly had but in another town. They were full but still manage to squeeze me in and still gave me a very good rate. The team there went out of their way to make sure I had everything I needed. They... More 

Was this review helpful? Yes
Lakewood, Washington
1 review
3 of 5 stars Reviewed 3 weeks ago

My family was traveling to Killeen for a funeral and the last thing we wanted to have problems with was lodging and meals. We were there for three nights and each of the evenings when we returned to out room the keys would not work. I mentioned even mentioned to the clerk how long we were staying each evening and... More 

Was this review helpful? Yes
Jen M, Director of Sales at Candlewood Suites Killeen at Fort Hood, responded to this review

Thank you for taking the time to leave us feedback. We would really like to talk with you more about your review. When you get a momemt please call the GM, Christine Armstrong. We value your feedback and also wanted to let the Holiday Inn Restaurant have your feedback so that they may improve. We appreciate you staying with us... More 

Grand Rapids, Michigan
Contributor
16 reviews 16 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 31, 2014

They have a friendly & helpful staff. Our only complaint would be that they do not offer a shuttle to the airport. The other hotels in the area do, so we would not stay there if we were flying again. The taxi cost was $25 each way. They do not have a restaurant, but there is a Holiday Inn next... More 

Was this review helpful? Yes
Jen M, Director of Sales at Candlewood Suites Killeen at Fort Hood, responded to this review

We appreciate you staying with us and leaving us feedback on your stay. We do offer airport shuttle to the Killeen-Fort Hood Airport and hope the next time you are in town you will be able to utilize it. Thank you again for staying with us! Best Regards, Jen Huber More 

Concord, California
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed December 3, 2014

Candlewood Suites was my "home away from home" for approx. 5-weeks. The hotel is adjacent to another hotel of the same HGL (?) group of hotels, which is an advantage to the Candlewood location. Every person behind the desk was exceptional and very professional. Outstanding of the group were Twonia, Christine, Denise and Jennifer. A few of the reviews I... More 

Was this review helpful? Yes
2 reviews
4 of 5 stars Reviewed October 28, 2014

Friendly staff on all shifts. It's apparently an older property, but there seem to be a lot of effort into improvements. Dave Patell, Kathy and Tatina were very helpful in my stay. Left my jacket in my room after checking out. I called the front desk upon landing for the connecting flight and my jacket was already at the front... More 

Was this review helpful? Yes
Jen M, Director of Sales at Candlewood Suites Killeen at Fort Hood, responded to this review

Thank you so much for your feedback on our hotel. We will definitely recognize Dave, Tatina and Kathy for their excellent service. We hope you will be back to stay again with us soon! Best Regards, Jen Huber More 

Kansas
Contributor
17 reviews 17 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed October 16, 2014

First, let me say that the staff was courteous and friendly, there was quality cookware in the kitchenette, the shower head was nice and the use of the washers and dryers was free--end of good points. The room was dirty & dingy. The bathroom door was broken (like someone had broken it down & they took the guts out of... More 

Was this review helpful? Yes 2
Jen M, Director of Sales at Candlewood Suites Killeen at Fort Hood, responded to this review

I am so sorry you had this experience at our hotel. I am grateful you brought the details to our attention so that we may address the items with each department. I would love the opportunity to discuss further with you. At your earliest convenience please contact myself or Quentin Lee, Area Director of Operations. Your feedback is very important... More 

Olympia, Washington
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 29, 2014

We booked a long term stay & it was the biggest mistake ever. Dirty!!! The housekeeping is the worst I ve seen! They forget to cleaning your room when, they only provide once a week maid service. Then, when the housekeeping does clean your room they dont fully clean & stock it. I will never stay at another Candlewood again!!!

Was this review helpful? Yes 2
Jen M, Director of Sales at Candlewood Suites Killeen at Fort Hood, responded to this review

I am so very sorry for the experience you are having at our hotel. Thank you for taking the time to give us feedback so that we may improve. There is no excuse for missing your housekeeping services. I know that our Operations Manager has been in contact with you and made an adjustment to your charges. I know this... More 

Houston, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 24, 2014

We have stayed her twice and both times staff was tremendous! This is a great location and by staying here you get access to a local health club (though there are treadmills at the hotel). The check-in was efficient, the room was clean (both times) and the folks at the desk made my wife and I feel very welcomed. Thank... More 

Was this review helpful? Yes
Jen M, Director of Sales at Candlewood Suites Killeen at Fort Hood, responded to this review

Thank you so much for taking the time to leave us feedback. We have sent in the comments on the continental breakfast to the Candlewood Brand Team. I know this is something they like to get feedback on as they make improvements and changes to the Candlewood Service and Amenities offering. I am glad you enjoyed the full kitchen though.... More 

Laurens, South Carolina
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 23, 2014

forgot to pick us up at airport waited in heat for over one hour after five phone calls never again was told someone would call me they must have forgot again what a joke. if you don't care about service then this is the place for you.

Was this review helpful? Yes 1
Jen M, Director of Sales at Candlewood Suites Killeen at Fort Hood, responded to this review

Thank you for taking the time to give us feedback. I am so sorry you experienced such a delay with our airport shuttle. Our new Area Director of Operations is addressing this issue right away. We would love the opportunity to talk with you more about you experience. At your earliest convenience please contact myself or Quentin Lee at 254-501-3990.... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Candlewood Suites Killeen at Fort Hood? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Candlewood Suites Killeen at Fort Hood

Address: 2300 Florence Rd, Killeen, TX 76542
Phone Number:
Location: United States > Texas > Killeen
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Killeen at Fort Hood 2*
Number of rooms: 71
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Orbitz, Priceline, BookIt.com, Despegar.com, Agoda, Expedia, Hotels.com, TripOnline SA, Odigeo and Tingo so you can book your Candlewood Suites Killeen at Fort Hood reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Candlewood Suites Killeen At Fort Hood Hotel Killeen
Hotel Style:
#7 Business Hotel in Killeen

35 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (13)
Viewed
Room/suite (12)
Viewed
Bathroom (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (6)
Viewed
Business center/function rooms (1)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay