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Candlewood Suites Killeen - Fort Hood Area

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2300 Florence Rd, Killeen, TX 76542
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Candlewood Suites Killeen - Fort Hood Area
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69%
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KEY AMENITIES
Fitness Center with Gym / Workout Room
Free Internet
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Restaurant
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Candlewood Suites Killeen - Fort Hood Area
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    45 Reviews from our TripAdvisor Community

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    Traveler rating
      18
      13
      5
      5
      4
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    Rating summary
    • Location
      4 of 5 stars
    • Sleep Quality
      4 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4 of 5 stars
    Traveler tips help you choose the right room.   Room tips (17)
    Date | Rating
    • English first
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    • All months
      (45)
    • Mar-May only
      (4)
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      (16)
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    El Campo, Texas
    2 reviews
    4 of 5 stars Reviewed 5 days ago NEW

    Hotel was very clean, and well maintained. Reception desk was very nice, Twonia, the evening receptionist, did a wonderful job and made me feel welcomed. The staff was very professional with one minor flaw, one of the day receptionists had facial piercings and what not. Not against it but in a professional atmosphere, I would keep at least a business... More 

    Was this review helpful? Yes
    Columbus, Georgia
    Level Contributor
    16 reviews
    9 hotel reviews
    common_n_hotel_reviews_1bd8 10 helpful votes
    4 of 5 stars Reviewed 3 weeks ago

    The staff was great and nice. Very helpful when asking for information. The only issue is that there should be a tv in the lobby waiting area so guests or visitors waiting on guest can get info on the local weather or news. This is the only Candlewood I've been in that does not have a tv in the lobby.... More 

    Was this review helpful? Yes
    Tacoma, Washington
    Level Contributor
    6 reviews
    6 hotel reviews
    1 of 5 stars Reviewed June 10, 2015

    We reserved 7 nights, but we had to leave after the 2nd night, because it was so bad! Room was dingy and neglected! Why stay there when for the same price, you can have a room that is clean and bright with breakfast and a pool! This is a smokers hotel and for people with low expectations! Ew!

    Was this review helpful? Yes
    Jen M, Director of Sales at Candlewood Suites Killeen - Fort Hood Area, responded to this review

    Thank you for taking the time to leave feedback about your experience at our hotel. I would love the opportunity to talk with you directly about your experience. We are in the process of updating the hotel and your feedback is important. Thank you again and we are very sorry you did not have a good stay with us. More 

    Big Spring, Texas
    Level Contributor
    34 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 13 helpful votes
    4 of 5 stars Reviewed April 25, 2015

    The hotel is clean and fairly quiet. It has a full kitchenette, large closet, and air conditioner works well. There is a wet spot where the condensation from the A/C gets on the carpet. I'm sure this is a place where mold could breed. The staff was super friendly. They have movies at the front desk for you to "rent"... More 

    Was this review helpful? Yes
    Jen M, Director of Sales at Candlewood Suites Killeen - Fort Hood Area, responded to this review

    Thank you for taking the time to leave us comments about your most recent stay. We appreciate the candid feedback and that you chose our all suite hotel in the Killeen area. We know there are many choices to choose from. We hope to see you again soon. More 

    Woodstock, Alabama
    Level Contributor
    12 reviews
    5 hotel reviews
    common_n_hotel_reviews_1bd8 8 helpful votes
    3 of 5 stars Reviewed April 7, 2015

    The AC GFI breaker continually popped and I had to reset it. The washing machine we tried to use was broken and the staff knew that it was broken but failed to put a sign on it. Then we had to wait for someone from the Holiday In to come and pry it open so we could get our soapy... More 

    Was this review helpful? Yes 1
    Jen M, Director of Sales at Candlewood Suites Killeen - Fort Hood Area, responded to this review

    We appreciate you taking the time to leave us feedback about our hotel. Your comments will be shared with our new management team so they can make improvements right away and also plan for our upcoming renovation. We will also pass on your compliments of our front desk staff on their friendliness. Thank you again for staying with us and... More 

    Augusta, Georgia
    Level Contributor
    23 reviews
    14 hotel reviews
    common_n_hotel_reviews_1bd8 15 helpful votes
    5 of 5 stars Reviewed March 19, 2015

    The new Candlewood Suites on Ft Hood is beautiful - very clean rooms, hallways, lobby, and breakfast area. Breakfast is excellent! Wednesday evening manager reception with soda and food is a nice plus. Room is spacious, clean, with very comfortable beds. Free WIFI. Super friendly staff at the front desk helped me multiple times during the week - always with... More 

    Was this review helpful? Yes 1
    seoul
    1 review
    5 of 5 stars Reviewed February 20, 2015 via mobile

    Stayed 2 different weekends back to back, and both times had great service. Jeannine at the was very accommodating the every need. The prices are really reasonable for for the space and amenities. Definitely will be staying here again.

    Was this review helpful? Yes
    Jen M, Director of Sales at Candlewood Suites Killeen - Fort Hood Area, responded to this review

    We appreciate you staying with us and leaving us feedback. We will also be sure to recognize Jeannie for her outstanding service. Thank you again for staying with us and we hope to see you again very soon. More 

    Southlake, Texas
    Level Contributor
    10 reviews
    8 hotel reviews
    common_n_hotel_reviews_1bd8 7 helpful votes
    5 of 5 stars Reviewed February 18, 2015

    I had a great stay at the Candlewood Suites in Killeen. I thought I had made a reservation and mistakenly had but in another town. They were full but still manage to squeeze me in and still gave me a very good rate. The team there went out of their way to make sure I had everything I needed. They... More 

    Was this review helpful? Yes
    Lakewood, Washington
    1 review
    common_n_hotel_reviews_1bd8 1 helpful vote
    3 of 5 stars Reviewed February 10, 2015

    My family was traveling to Killeen for a funeral and the last thing we wanted to have problems with was lodging and meals. We were there for three nights and each of the evenings when we returned to out room the keys would not work. I mentioned even mentioned to the clerk how long we were staying each evening and... More 

    Was this review helpful? Yes 1
    Jen M, Director of Sales at Candlewood Suites Killeen - Fort Hood Area, responded to this review

    Thank you for taking the time to leave us feedback. We would really like to talk with you more about your review. When you get a momemt please call the GM, Christine Armstrong. We value your feedback and also wanted to let the Holiday Inn Restaurant have your feedback so that they may improve. We appreciate you staying with us... More 

    Grand Rapids, Michigan
    Level Contributor
    20 reviews
    13 hotel reviews
    common_n_hotel_reviews_1bd8 6 helpful votes
    4 of 5 stars Reviewed December 31, 2014

    They have a friendly & helpful staff. Our only complaint would be that they do not offer a shuttle to the airport. The other hotels in the area do, so we would not stay there if we were flying again. The taxi cost was $25 each way. They do not have a restaurant, but there is a Holiday Inn next... More 

    Was this review helpful? Yes
    Jen M, Director of Sales at Candlewood Suites Killeen - Fort Hood Area, responded to this review

    We appreciate you staying with us and leaving us feedback on your stay. We do offer airport shuttle to the Killeen-Fort Hood Airport and hope the next time you are in town you will be able to utilize it. Thank you again for staying with us! Best Regards, Jen Huber More 

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