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Candlewood Suites Killeen - Fort Hood Area

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2300 Florence Rd, Killeen, TX 76542
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1 room 1 guest
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Candlewood Suites Killeen - Fort Hood Area
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47 Reviews from our TripAdvisor Community

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    19
    13
    6
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    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

My wife, dog, cat, and I spent a week in this hotel. The hotel staff is friendly, the accommodations are outstanding, and the rooms are spacious and comfortable. The one thing some may find off-putting is the walk to the next hotel over (Holiday Inn Express) to get breakfast, but it is complimentary for military. The pet-friendliness was great, and... More 

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Level Contributor
3 reviews
3 of 5 stars Reviewed 3 weeks ago

I know it's unheard of to stay at a CandleWood on your wedding night, but I must say, We would not have had it any other way. The room was very nice and spacious. The Front Desk help was very pleasant. My husband and I even had my parents come to Killeen for the wedding and we got them a... More 

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IHGCare, Guest Relations Manager at Candlewood Suites Killeen - Fort Hood Area, responded to this review

Dear Michelle C, Thank you for taking the time to review our property. We work hard to make your your stay comfortable and pleasant so we are pleased to note that you were satisfied with the level of service, facilities and location of the hotel. We are highly motivated by your words and ensure you that we shall continue to... More 

El Campo, Texas
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 weeks ago

Hotel was very clean, and well maintained. Reception desk was very nice, Twonia, the evening receptionist, did a wonderful job and made me feel welcomed. The staff was very professional with one minor flaw, one of the day receptionists had facial piercings and what not. Not against it but in a professional atmosphere, I would keep at least a business... More 

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Columbus, Georgia
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 10, 2015

The staff was great and nice. Very helpful when asking for information. The only issue is that there should be a tv in the lobby waiting area so guests or visitors waiting on guest can get info on the local weather or news. This is the only Candlewood I've been in that does not have a tv in the lobby.... More 

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Tacoma, Washington
Level Contributor
6 reviews
6 hotel reviews
1 of 5 stars Reviewed June 10, 2015

We reserved 7 nights, but we had to leave after the 2nd night, because it was so bad! Room was dingy and neglected! Why stay there when for the same price, you can have a room that is clean and bright with breakfast and a pool! This is a smokers hotel and for people with low expectations! Ew!

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Jen M, Director of Sales at Candlewood Suites Killeen - Fort Hood Area, responded to this review

Thank you for taking the time to leave feedback about your experience at our hotel. I would love the opportunity to talk with you directly about your experience. We are in the process of updating the hotel and your feedback is important. Thank you again and we are very sorry you did not have a good stay with us. More 

Big Spring, Texas
Level Contributor
35 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed April 25, 2015

The hotel is clean and fairly quiet. It has a full kitchenette, large closet, and air conditioner works well. There is a wet spot where the condensation from the A/C gets on the carpet. I'm sure this is a place where mold could breed. The staff was super friendly. They have movies at the front desk for you to "rent"... More 

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Jen M, Director of Sales at Candlewood Suites Killeen - Fort Hood Area, responded to this review

Thank you for taking the time to leave us comments about your most recent stay. We appreciate the candid feedback and that you chose our all suite hotel in the Killeen area. We know there are many choices to choose from. We hope to see you again soon. More 

Woodstock, Alabama
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed April 7, 2015

The AC GFI breaker continually popped and I had to reset it. The washing machine we tried to use was broken and the staff knew that it was broken but failed to put a sign on it. Then we had to wait for someone from the Holiday In to come and pry it open so we could get our soapy... More 

Was this review helpful? Yes 1
Jen M, Director of Sales at Candlewood Suites Killeen - Fort Hood Area, responded to this review

We appreciate you taking the time to leave us feedback about our hotel. Your comments will be shared with our new management team so they can make improvements right away and also plan for our upcoming renovation. We will also pass on your compliments of our front desk staff on their friendliness. Thank you again for staying with us and... More 

Augusta, Georgia
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed March 19, 2015

The new Candlewood Suites on Ft Hood is beautiful - very clean rooms, hallways, lobby, and breakfast area. Breakfast is excellent! Wednesday evening manager reception with soda and food is a nice plus. Room is spacious, clean, with very comfortable beds. Free WIFI. Super friendly staff at the front desk helped me multiple times during the week - always with... More 

Was this review helpful? Yes 1
seoul
1 review
5 of 5 stars Reviewed February 20, 2015 via mobile

Stayed 2 different weekends back to back, and both times had great service. Jeannine at the was very accommodating the every need. The prices are really reasonable for for the space and amenities. Definitely will be staying here again.

Was this review helpful? Yes
Jen M, Director of Sales at Candlewood Suites Killeen - Fort Hood Area, responded to this review

We appreciate you staying with us and leaving us feedback. We will also be sure to recognize Jeannie for her outstanding service. Thank you again for staying with us and we hope to see you again very soon. More 

Southlake, Texas
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed February 18, 2015

I had a great stay at the Candlewood Suites in Killeen. I thought I had made a reservation and mistakenly had but in another town. They were full but still manage to squeeze me in and still gave me a very good rate. The team there went out of their way to make sure I had everything I needed. They... More 

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