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Hampton Inn Kilgore

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3109 US Hwy 259 N, Kilgore, TX 75662
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Hampton Inn Kilgore
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98 Reviews from our TripAdvisor Community

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Traveler rating
    45
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21
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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  • French first
  • Any
English first
  • All months
    (98)
  • Mar-May only
    (31)
  • Jun-Aug only
    (21)
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    (26)
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    (20)
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Fredericksburg, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

The lobby staff was very helpful and friendly. The place was very clean. Bathroom was missing the soap dish. Get to breakfast first thing in the morning if you want to get to taste everything you want, otherwise items you want may be missing.

Review collected in partnership with Hampton

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Mandeville, United States
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

As a Hilton Diamond Member, we used points to stay here as a quick overnight for a road trip to the Dallas area. The hotel and room were clean, breakfast was acceptable. The noise level from the room above us was unbearable. It was very late and I was very tired, so I just put up with it until I... More 

Review collected in partnership with Hampton

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Beaumont, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 21, 2015 via mobile

Hotel was fairly well kept, however, a few weird things happened. First, I have NEVER had this happen before. We didn't get in until the weee hours of the morning and we both felt dirty so we took quick showers before bed and hung our towels up. Next morning, we went down to breakfast and when we came back to... More 

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thomas s, General Manager at Hampton Inn Kilgore, responded to this review

First, let me thank you for choosing the Hampton Inn. I truly try NOT to be rude in my comments, but I guess everyone takes comments differently. As for the towels, when you asked at the front desk they should have gotten you new towels right away - I have talked to them about that. Our pool is maintained by... More 

Houston, United States
1 review
3 of 5 stars Reviewed May 7, 2015

Room was hot when I arrived. It has happened before at this Hampton. Beware the 48 hour cancelation policy. They don't work with you, even if you are staying at another Hampton. Other than that, about what you would expect from a Hampton Inn. There are other options in Kilgore.

Review collected in partnership with Hampton

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thomas s, General Manager at Hampton Inn Kilgore, responded to this review

I do know that our 48 hour cancellation policy upsets some guests. We do appreciate the fact that you chose us and we really do hope you will again in the future. More 

Santa Fe
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 28, 2015

Clean, well kept facility. Easy access, easy parking. Restaurants are just a short drive. Found fuel and food easily. Used my hilton honors along with $ and thnk it was a good bargain. We would stay again when we are in the area.

Review collected in partnership with Hampton

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thomas s, General Manager at Hampton Inn Kilgore, responded to this review

Thank you for your great review! I am so glad that you found things around here convenient, our little town is a special place! We look forward to seeing you in the future. More 

Level Contributor
43 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed March 28, 2015

The hotel picture is very uninspiring, and the grounds could use a little work, but the inside was well cared for. The rooms were comfortable and breakfast was above average. The staff was friendly except for one lady at the front desk, who needs a little sensitivity training. I came in the back door (you must have a key to... More 

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thomas s, General Manager at Hampton Inn Kilgore, responded to this review

Thank you for taking the time to review our hotel. I have made sure that our front desk staff realize the importance of a service animal and can assure you that you will not receive a "hairy eye" look again from any one on our staff! Again, thank you for staying with us and we look forward to seeing you... More 

1 review
5 of 5 stars Reviewed March 17, 2015

I love Hampton Inns in general, and stay there if it's an option during my trips. This one was ideal. The staff was as helpful as they could be, the rooms were (as always) very clean, the beds are so comfortable, and the comforters are nice and fluffy. It's my home away from home. This time there were a couple... More 

Review collected in partnership with Hampton

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thomas s, General Manager at Hampton Inn Kilgore, responded to this review

THANK you for the great review! We look forward to seeing you again the next time you are in town. More 

The Woodlands, Texas
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed March 12, 2015

The hotel is very nice (and clean) and the staff are friendly and helpful. Great location, free wi-fi, hot breakfast...perfect. I can't wait to go back in June (and August)! The bed was sooo comfortable. This is going to be my official place to stay when I visit my hometown.

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thomas s, General Manager at Hampton Inn Kilgore, responded to this review

All of our staff would like to thank you so much for the great review! We are looking forward to your future visit's. More 

Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed March 11, 2015

Not much at all to do in Kilgore, so you better like your hotel. The front desk staff was nice and accommodated all my needs. The breakfast is fresh and lots of choices. Outdoor pool didn't allow us to swim due to cold. Fitness center average, and all machines worked properly.

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thomas s, General Manager at Hampton Inn Kilgore, responded to this review

Thank you for taking the time to review our hotel. We appreciate the nice words and really hope to see you again in the future. More 

Oklahoma City, Oklahoma, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 9, 2015

Traveled to Kilgore on business and stayed at the Hampton Inn. Hotel was clean and all staff was friendly except 3-11 shift. She was a bit rude but overall stay was acceptable. Breakfast was fair and hotel was located in easy to find area. Not sure I would stay again and I am a Diamond member.

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thomas s, General Manager at Hampton Inn Kilgore, responded to this review

I hope you do give us another chance - we really do try to exceed our guest's expectations. More 

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