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Hampton Inn Kilgore

2.5 of 5 3109 US Hwy 259 N, Kilgore, TX 75662
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Certificate of Excellence 2014
Hampton Inn Kilgore
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Hampton Inn Kilgore
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85 reviews from our community

Traveler rating
    42
    21
    8
    4
    10
See reviews for
17
14
7
36
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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    (85)
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    (23)
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    (19)
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    (26)
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    (17)
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1 review
5 of 5 stars Reviewed 4 weeks ago

The staff, rooms, and breakfast were all worth staying at Hampton was very friendly and showed they appreciated my staying at the Hampton Inn in Kilgore , Texas. The only small complaint I expressed was that I thought the pillows were too soft. I prefer more firm pillows. Other than that small complaint, I found staying at the Hampton Inn... More 

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Houston, United States
1 review
5 of 5 stars Reviewed November 10, 2014

I would definately stay there again. Great accomodations. Comfortable beds and clean rooms. The breakfast was excellent and was not the same thing every morning. The location was on the mail highway so it was convienient to most everything.

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Baton Rouge, Louisiana
Top Contributor
65 reviews 65 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed November 8, 2014 via mobile

This is a fairly new hotel only 4 years old. We stayed here overnight on the way to a wedding in Fort Worth. The breakfast was hot with a wide variety including fresh fruit and oatmeal. Our room was clean but had a minor distraction of ants in our bathroom! The staff said it would be handled same day as... More 

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Abilene, United States
1 review
2 of 5 stars Reviewed November 3, 2014

The staff was bad, the breakfast was bad, the fitness room was bad! No paper, fresh fruit, or edible oatmeal for breakfast. Neither treadmill in the fitness romm worked and the staff was not concerned about anything. This is a fairly new property and it is in bad shape!

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thomas s, General Manager at Hampton Inn Kilgore, responded to this review

I am very sorry for the experience you had at my property. I have completely turned the front desk staff over, we now have a much more hospitable group with plenty of "Hamptonality" working. I have also replaced the breaker for the treadmill's in the fitness center, and they seem to be working fine,. Again, I would like to apologize... More 

Cumming, Georgia
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
41 helpful votes 41 helpful votes
1 of 5 stars Reviewed October 27, 2014

Hotel was advertised as right off of the 20. WRONG! MILES away! Navigate at night is a nightmare. Oh - and parking? NOPE. Limited parking and if you are towing a trailer - go anywhere else. Clerk was rude and nasty. When I entered lobby to check in there was already 2 guests there. She was nasty to both. When... More 

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thomas s, General Manager at Hampton Inn Kilgore, responded to this review

Lydia, We are sorry we were not able to provide you with a better quality of service. You will be happy to know that I have completely turned the Front Desk staff over and we now have a new much more hospitable crew working that trurly want to show their "Hamptonality". We will take your comments about our location under... More 

Nacogdoches, United States
2 reviews
5 of 5 stars Reviewed October 27, 2014

Great value for the money. The staff was awesome and quickly took care of our every request. The hotel (rooms, public restroom and entry) was immaculately clean. The free breakfast was very good and the lady that prepared it was wonderfully sweet. We will definitely be staying there again.

Review collected in partnership with Hampton

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thomas s, General Manager at Hampton Inn Kilgore, responded to this review

We appreciate your kind words and are always trying to do the best we can for our valued guest's. We look forward to seeing you in the future, More 

Blue Bell, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 20, 2014

I have stayed here when I was in Kilgore, TX before and I really enjoyed my stay this time. The front desk staff is extremely friendly and helpful! They always greeted me with smiles when I arrived and departed each day! It was nice "coming home" to see their faces! They couldn't have been nicer! The breakfast is decent, the... More 

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thomas s, General Manager at Hampton Inn Kilgore, responded to this review

Thank you for your kind review! We appreciate you calling our hotel "home" and we look forward to seeing you again in the future. More 

Conway, United States
1 review
4 of 5 stars Reviewed October 9, 2014

Good experience. Hotel was clean. Food was good. Had small fridge in the room. Would stay there again if back through that area. Don't have 200 words to say. If you want people to submit a review you better not tell them they have to enter a minimum number of characters. The only reason I am doing this now is... More 

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thomas s, General Manager at Hampton Inn Kilgore, responded to this review

Thank you so much for taking the time to qwrite a review about our property! I really did not know trip advisor had a "minimum" amount of words that you had to put in the review. Thank you, again, for staying with us and we hope to see you again in the future. More 

Columbia, United States
1 review
3 of 5 stars Reviewed October 8, 2014

My stay would have been good if there had not been ants in the bathroom and the bed! The staff was very friendly and location good. If the manager would have called and even tried to apologize for the inconvience it would have helped my feeling. I gave them my cell number as well as home but I guess we... More 

Review collected in partnership with Hampton

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thomas s, General Manager at Hampton Inn Kilgore, responded to this review

Again I would like to apologize to you for not responding more quickly. I must have misplaced your number and for that I am really sorry. We do appreciate your business and hope you give us another chance should you return to the area. More 

dallas
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed September 30, 2014

nice hotel and staff-very clean and quiet. Good breakfast and snacks like cookies throughout the day. It just needs a indoor heated pool and hot tub for me but if that is not your desire, this place is great. It is right off the highway but was very quiet.

Review collected in partnership with Hampton

Was this review helpful? Yes
thomas s, General Manager at Hampton Inn Kilgore, responded to this review

Thank you for your review. I, too wish we had an indoor pool & hot tub, but we do have the outdoor pool (which guest's really seem to enjoy after a hot days work). We look forward to having yiou return to our property. More 

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Additional Information about Hampton Inn Kilgore

Address: 3109 US Hwy 259 N, Kilgore, TX 75662
Phone Number:
Location: United States > Texas > Kilgore
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Kilgore 2.5*
Number of rooms: 63
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Also Known As:
Hampton Inn Kilgore Hotel Kilgore

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