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Hampton Inn Kilgore

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3109 US Hwy 259 N, Kilgore, TX 75662
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Hampton Inn Kilgore
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Hampton Inn Kilgore
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93 reviews from our community

Traveler rating
    44
    24
    9
    6
    10
See reviews for
20
14
9
39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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    (93)
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    (28)
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    (19)
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Senior Contributor
32 reviews 32 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel picture is very uninspiring, and the grounds could use a little work, but the inside was well cared for. The rooms were comfortable and breakfast was above average. The staff was friendly except for one lady at the front desk, who needs a little sensitivity training. I came in the back door (you must have a key to... More 

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1 review
5 of 5 stars Reviewed March 17, 2015

I love Hampton Inns in general, and stay there if it's an option during my trips. This one was ideal. The staff was as helpful as they could be, the rooms were (as always) very clean, the beds are so comfortable, and the comforters are nice and fluffy. It's my home away from home. This time there were a couple... More 

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The Woodlands, Texas
Contributor
18 reviews 18 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 12, 2015

The hotel is very nice (and clean) and the staff are friendly and helpful. Great location, free wi-fi, hot breakfast...perfect. I can't wait to go back in June (and August)! The bed was sooo comfortable. This is going to be my official place to stay when I visit my hometown.

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Senior Contributor
29 reviews 29 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 11, 2015

Not much at all to do in Kilgore, so you better like your hotel. The front desk staff was nice and accommodated all my needs. The breakfast is fresh and lots of choices. Outdoor pool didn't allow us to swim due to cold. Fitness center average, and all machines worked properly.

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Oklahoma City, Oklahoma, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 9, 2015

Traveled to Kilgore on business and stayed at the Hampton Inn. Hotel was clean and all staff was friendly except 3-11 shift. She was a bit rude but overall stay was acceptable. Breakfast was fair and hotel was located in easy to find area. Not sure I would stay again and I am a Diamond member.

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waller, United States
1 review
2 of 5 stars Reviewed February 25, 2015

if possible choose a different place...poor staff help...mechanical problems with heat and air conditioning staff did not correct....television with no guide is too hard to find channels I wanted to watch..to noisy mostly traffic door slamming from floor above

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thomas s, General Manager at Hampton Inn Kilgore, responded to this review

I would like to apologize for the experience you had at my hotel. We are doing everything possible to correct any issues we may have. I hope you consider us in the future should you return to the area, More 

Mansfield, United States
2 reviews
2 of 5 stars Reviewed February 22, 2015

I stay at Hampton almost 90% of the time and shocked at the way I was treated here. The young girl behind the counter did not want to help me, it took a long time to get on the web, three calls to the front desk, NO bottled water in the machines and when I offered to buy one from... More 

Review collected in partnership with Hampton

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thomas s, General Manager at Hampton Inn Kilgore, responded to this review

Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the issues that you experienced during your stay. We will be sure to take your comments about our property under consideration as we re-evaluate guest needs and continually work to improve our guest experience. We hope you will consider staying with us again the next... More 

Plano, Tx, United States
1 review
5 of 5 stars Reviewed February 17, 2015

Great size rooms, large bathroom with adjustable spa head in the shower with great brand of bath products. The overall appearance of the hotel was clean and attractive. Breakfast was good. The clerks was very helpful and pleasant to all.

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2 reviews
5 of 5 stars Reviewed November 18, 2014

The staff, rooms, and breakfast were all worth staying at Hampton was very friendly and showed they appreciated my staying at the Hampton Inn in Kilgore , Texas. The only small complaint I expressed was that I thought the pillows were too soft. I prefer more firm pillows. Other than that small complaint, I found staying at the Hampton Inn... More 

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Houston, United States
1 review
5 of 5 stars Reviewed November 10, 2014

I would definately stay there again. Great accomodations. Comfortable beds and clean rooms. The breakfast was excellent and was not the same thing every morning. The location was on the mail highway so it was convienient to most everything.

Review collected in partnership with Hampton

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