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Hampton Inn Kilgore

2.5 of 5 3109 US Hwy 259 N, Kilgore, TX 75662
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Certificate of Excellence 2014
Hampton Inn Kilgore
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Hampton Inn Kilgore
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88 reviews from our community

Traveler rating
    43
    21
    8
    6
    10
See reviews for
18
14
9
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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waller, United States
1 review
2 of 5 stars Reviewed 1 week ago

if possible choose a different place...poor staff help...mechanical problems with heat and air conditioning staff did not correct....television with no guide is too hard to find channels I wanted to watch..to noisy mostly traffic door slamming from floor above

Review collected in partnership with Hampton

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thomas s, General Manager at Hampton Inn Kilgore, responded to this review

I would like to apologize for the experience you had at my hotel. We are doing everything possible to correct any issues we may have. I hope you consider us in the future should you return to the area, More 

Mansfield, United States
1 review
2 of 5 stars Reviewed 1 week ago

I stay at Hampton almost 90% of the time and shocked at the way I was treated here. The young girl behind the counter did not want to help me, it took a long time to get on the web, three calls to the front desk, NO bottled water in the machines and when I offered to buy one from... More 

Review collected in partnership with Hampton

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thomas s, General Manager at Hampton Inn Kilgore, responded to this review

Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the issues that you experienced during your stay. We will be sure to take your comments about our property under consideration as we re-evaluate guest needs and continually work to improve our guest experience. We hope you will consider staying with us again the next... More 

Plano, Tx, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Great size rooms, large bathroom with adjustable spa head in the shower with great brand of bath products. The overall appearance of the hotel was clean and attractive. Breakfast was good. The clerks was very helpful and pleasant to all.

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2 reviews
5 of 5 stars Reviewed November 18, 2014

The staff, rooms, and breakfast were all worth staying at Hampton was very friendly and showed they appreciated my staying at the Hampton Inn in Kilgore , Texas. The only small complaint I expressed was that I thought the pillows were too soft. I prefer more firm pillows. Other than that small complaint, I found staying at the Hampton Inn... More 

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Houston, United States
1 review
5 of 5 stars Reviewed November 10, 2014

I would definately stay there again. Great accomodations. Comfortable beds and clean rooms. The breakfast was excellent and was not the same thing every morning. The location was on the mail highway so it was convienient to most everything.

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Baton Rouge, Louisiana
Top Contributor
67 reviews 67 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed November 8, 2014

This is a fairly new hotel only 4 years old. We stayed here overnight on the way to a wedding in Fort Worth. The breakfast was hot with a wide variety including fresh fruit and oatmeal. Our room was clean but had a minor distraction of ants in our bathroom! The staff said it would be handled same day as... More 

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Abilene, United States
1 review
2 of 5 stars Reviewed November 3, 2014

The staff was bad, the breakfast was bad, the fitness room was bad! No paper, fresh fruit, or edible oatmeal for breakfast. Neither treadmill in the fitness romm worked and the staff was not concerned about anything. This is a fairly new property and it is in bad shape!

Review collected in partnership with Hampton

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thomas s, General Manager at Hampton Inn Kilgore, responded to this review

I am very sorry for the experience you had at my property. I have completely turned the front desk staff over, we now have a much more hospitable group with plenty of "Hamptonality" working. I have also replaced the breaker for the treadmill's in the fitness center, and they seem to be working fine,. Again, I would like to apologize... More 

Cumming, Georgia
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
45 helpful votes 45 helpful votes
1 of 5 stars Reviewed October 27, 2014

Hotel was advertised as right off of the 20. WRONG! MILES away! Navigate at night is a nightmare. Oh - and parking? NOPE. Limited parking and if you are towing a trailer - go anywhere else. Clerk was rude and nasty. When I entered lobby to check in there was already 2 guests there. She was nasty to both. When... More 

Was this review helpful? Yes 1
thomas s, General Manager at Hampton Inn Kilgore, responded to this review

Lydia, We are sorry we were not able to provide you with a better quality of service. You will be happy to know that I have completely turned the Front Desk staff over and we now have a new much more hospitable crew working that trurly want to show their "Hamptonality". We will take your comments about our location under... More 

Nacogdoches, United States
2 reviews
5 of 5 stars Reviewed October 27, 2014

Great value for the money. The staff was awesome and quickly took care of our every request. The hotel (rooms, public restroom and entry) was immaculately clean. The free breakfast was very good and the lady that prepared it was wonderfully sweet. We will definitely be staying there again.

Review collected in partnership with Hampton

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thomas s, General Manager at Hampton Inn Kilgore, responded to this review

We appreciate your kind words and are always trying to do the best we can for our valued guest's. We look forward to seeing you in the future, More 

Blue Bell, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 20, 2014

I have stayed here when I was in Kilgore, TX before and I really enjoyed my stay this time. The front desk staff is extremely friendly and helpful! They always greeted me with smiles when I arrived and departed each day! It was nice "coming home" to see their faces! They couldn't have been nicer! The breakfast is decent, the... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
thomas s, General Manager at Hampton Inn Kilgore, responded to this review

Thank you for your kind review! We appreciate you calling our hotel "home" and we look forward to seeing you again in the future. More 

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Additional Information about Hampton Inn Kilgore

Address: 3109 US Hwy 259 N, Kilgore, TX 75662
Phone Number:
Location: United States > Texas > Kilgore
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Kilgore 2.5*
Number of rooms: 63
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Also Known As:
Hampton Inn Kilgore Hotel Kilgore

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