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All 8 Kilgore hotels

Holiday Inn Express Hotel & Suites Kilgore North

2.5 of 5 Hotel   |   3308 US Highway 259 North, Kilgore, TX 75662
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Ranked #2 of 8 hotels in Kilgore
A recent review
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36 people have reviewed this hotel

Traveler rating
    20
    9
    5
    0
    2
See reviews for
10
2
3
14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Contributor
12 reviews 12 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed in the Holiday Inn Express Kilgore North last weekend. We were in town for a family event but the hotel was PACKED due to the state basketball tournament. Kim with the front office staff did a great job locating non-smoking rooms for us with such a full facility. Initially the only available rooms were smoking ones but we... More

Was this review helpful? Yes 2
HOLIDAYINNEX, General Manager at Holiday Inn Express Hotel & Suites Kilgore North, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we appreciate your feedback. I do apologize about the breakfast items missing during your stay and we will do our best to... More

Lafayette, Louisiana
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 4, 2014

Great room, happy hour with drinks, and a great breakfast bar. Staff were very polite and courteous. Weather was bad when I arrived and the front desk was very polite and happy to greet me. Parking was great with lighting to protect your vehicle. This hotel is not far from some excellent eating establishments that feature good barbecue, tasty mexican... More

Was this review helpful? Yes 1
HOLIDAYINNEX, General Manager at Holiday Inn Express Hotel & Suites Kilgore North, responded to this review

I would like to thank you for your review of our hotel. We appreciate all feedback given by guests and do hope to maintain high standards for all our guests. I am glad you did enjoy our manager's reception and we hope to see you again soon. Sincerely, Pete Patel - General Manager More

Tulsa, Oklahoma
1 review
1 of 5 stars Reviewed February 1, 2014

Was disappointed in the customer service, most staff was older and more grumpy, breakfast was selective but made my family sick. Location was great, pool was great, but had many burned out bulbs. Had many towel issues.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kilgore North, responded to this review

Dear B W, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again... More

Conroe, Texas
1 review
5 of 5 stars Reviewed January 29, 2014

my company's home base is in Kilgore so we have to come here a lot. they always get us rooms in this hotel because they know we all like staying here. they even have happy hours on mon. tue. wed. from 5-7 pm with free beer, and we all know free beer is worth and extra star on its own.

Was this review helpful? Yes
HOLIDAYINNEX, General Manager at Holiday Inn Express Hotel & Suites Kilgore North, responded to this review

We wanted to thank you for being a loyal guest at our hotel. I'm glad that you joined us for our managers reception and do hope to see you again soon. Pete Patel - General Manager More

Saint Louis, Missouri
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 6, 2014

We happened on this hotel by accident after a long day's driving on New Year's Day, thought we were in Longview but desk clerk was gracious in telling us we were in Kilgore, just down the road, it was such a nice place and we were tired so we stayed. Our room was wonderful, large, clean, well appointed. The breakfast... More

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HOLIDAYINNEX, General Manager at Holiday Inn Express Hotel & Suites Kilgore North, responded to this review

Thank you for taking the time to write a review for our hotel. I'm glad you had a great experience at our location and am thankful for the kind words about our staff. We know you have many options to chose from for your hotel needs and do hope to see you again.. More

Pearland
1 review
3 of 5 stars Reviewed November 10, 2013

A 1 night stay, disappointed due to hair on floor in bathroom, unclean sheets for pullout coach, not enough soap, towels, shampoo or conditioner, or coffee for 5 people. Breakfast was okay, pancake maker quick, but poor in taste.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kilgore North, responded to this review

Dear russell3915, Thank you for taking the time to review our property. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. I am sorry our hotel did not live up to your expectations and regret that you were not satisfied with the condition of the room you... More

Dallas, Texas
1 review
5 of 5 stars Reviewed November 1, 2013

After a long ride it was refreshing to find such freindly staff .I enjoyed my stay a in clean well stocked room.I will stay at the holiday in express of kilgore my next trip.The hot breakfast was just wonderful. ( fresh )! Iwill use the indoor pool next trip. This Holiday Inn also offers a manager speical monday tuesday and... More

Was this review helpful? Yes
HOLIDAYINNEX, General Manager at Holiday Inn Express Hotel & Suites Kilgore North, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we appreciate your feedback. More

Kilgore texas
2 reviews
4 of 5 stars Reviewed September 16, 2013

Been working in Kilgore for 9 Months while living elsewhere. As stated in another review about HI In Longview, I made the mistake of not staying in Kilgore lastnight. First off, the staff is top notch. Kim, Debbie and the rest of the crew are all friendly, accommodating, and focused on customer satisfaction. For instance, I called Debbie just after... More

Was this review helpful? Yes
HOLIDAYINNEX, General Manager at Holiday Inn Express Hotel & Suites Kilgore North, responded to this review

What an awesome review!! Thank you for your kinds words about our staff and the hotel in general. We do try and keep our standards at a high level, and positive feedback such as yours is great. Thank you again.. Sincerely, Pete Patel - General Manager More

Dallas, Texas
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 12, 2013 via mobile

We stayed here during the Texas Shakespeare Festival. Check inwas handled well. We were pleasantly surprised at the size of the room. It was clean and well-appointed (my wife even commented positively on the curtains). Everything worked (AC, TV, internet, coffee maker, in-room refrigerator) in the room. Two nits- the bathroom layout is a little off (the shower door cannot... More

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Houston, Texas
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 1, 2013

I stayed at this Holiday Inn Express for 1 week on a business trip in late July. The room was large and roomy and the bed was very comfortable. The bathroom was well appointed and had a large walk-in shower. The business desk was huge and the desk chair was very comfortable. I did not have any issues with the... More

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Additional Information about Holiday Inn Express Hotel & Suites Kilgore North

Address: 3308 US Highway 259 North, Kilgore, TX 75662
Phone Number:
Location: United States > Texas > Kilgore
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 hotels in Kilgore
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Kilgore North 2.5*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express & Suites- Kilgore, TX. Outstanding service and amenities have made us one of IHG's quality excellence award winning hotels. Designed for the most distinguished traveler our hotel boasts complementary high speed fiber-optic wireless internet for fast browsing along with a delicious, refreshed hot breakfast bar every morning. It's our goal to provide a stress-free visit for you and your guests so join us for a Managers Reception held every Mon-Wed from 5pm-7pm which includes beer, wine, snacks, and horderves. Rest gracefully on plush bedding with our new king and queen size pillows along with 42inch flat screen TVs with extensive HD programing. Guests can utilize our complimentary business, fitness, and laundry facilities 24hrs a day. Our hotel is centrally located next to many prominent companies such as Halliburton and Baker Hughes, host your next corporate meeting in our fully equipped 1650 sq ft of meeting space. We are only a few miles from Kilgore College, historic downtown, Lone Star Speedway, and a short drive to Lear Park sports complex. Let us make life simple and organized during your next family reunion or wedding with our room and meeting room packages. Children and adults alike can take advantage of our beautiful indoor pool and hot tub for a relaxing end to a day of travel. Make the smart choice and book your reservations with us today - don't forget to ask about our company negotiated rates! ... more   less 
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