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Holiday Inn Express Hotel & Suites

Certificate of Excellence
2.5 of 5
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2114 Sidney Baker Street, Kerrville, TX 78624
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Holiday Inn Express Hotel & Suites
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Ranked #3 of 13 Hotels in Kerrville
Certificate of Excellence
A recent review
4 of 5 stars reviewed 5 days ago
Shelsmomnat Palmer, Alaska
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101 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Palmer, Alaska
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My two grown daughters and I stayed six nights and were very pleased with how clean our room was and how wonderfully comfortable the mattresses were! Our room was spacious and really quiet. The only complaint I have is that they try to "go green" by not changing out towels everyday, and we are inclined to do that, but the... More 

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Oregon
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We were there to visit family. The breakfast bar is great, the pool and hot tub area is clean and relaxing. The pool towels were really is tattered condition, but you could have more than one. Beds were very comfortable. Our room was quiet. We would most definitely stay again.

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Urbandale, Iowa
Top Contributor
68 reviews 68 reviews
31 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This place is just off Interstate 10. The front desk gal was very friendly and helpful. I liked how wide the hallways were and the room was huge. It was very clean and we could really relax here. The bed was comfortable! The breakfast was good and their was plenty of room.

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texas
Top Contributor
280 reviews 280 reviews
41 hotel reviews
136 helpful votes 136 helpful votes
5 of 5 stars Reviewed April 15, 2015

We checked in at the Holiday Inn after a day viewing the wildflowers in the Hill Country. After a full day of driving and viewing the wildflowers we settled in and fell fast asleep in the comfy bed. The room is very spacious and spotless. We enjoyed the breakfast and they even provide containers if you want to take your... More 

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michael l, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

So happy to here you enjoyed your stay with us. We are doing work at the entrance to the drive and when done we will have a more visible sign as well! More 

usa
Contributor
19 reviews 19 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed March 24, 2015

The Holiday Inn Express is usually a step above some motels but the motel in Kerrville, Texas was below standards of the usual Holiday Inn Express we visit. The refrigerator didn't work so they gave us another room. That frig in the second room had no dial as it was broken off and froze our vegetables overnight. The toilet needed... More 

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michael l, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

We are sorry that we disappointed you. I have reviewed you comments with all staff and do hope that we will get the chance to have you return. More 

Humble, Texas
Top Contributor
84 reviews 84 reviews
15 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed March 17, 2015

We stayed at this hotel on a Friday night after a lot of activity. It was a welcome oasis. Locally, there are a several local restaurants along the river (about 2 miles away on main street) - and you are also about a half hour from Enchanted rock Natural area. The hotel was clean and up to date - staff... More 

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michael l, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Wow, you gave quite a bit of information about the area! Yes, we are located 20 minutes from Fredericksburg. A lot of folks find it more economical to stay with us and then drive into Fredericksburg for the wine tours and shopping. We also have an arrangement with a wine shuttle here that can take guest to Fredericksburg for the... More 

Hurst, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed March 16, 2015

The staff is really helpful & in sight full, the lady serving the breakfast was very attentive & food was great. They had plenty of room in the eating area, rooms were big, & it came with fridge, microwave, & of coarse coffee pot.

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michael l, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you so much for taking the time to let us know how we are doing. More 

Dallas, TX
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 13, 2015

Hotel has updated the interior décor since my last stay a few years ago, now has a more modern feel with lots of red and metallic surfaces. The 2-bed suite is a huge room that can sleep up to six with the sofabed - for a family trip, it's well worth the slight additional cost to get the extra space.... More 

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michael l, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Sorry we were not able to completely Wow you on your visit with us. We take all comments to heart and be assured that we will address yours! Thanks again. More 

Georgetown, Texas
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 23, 2015

Stayed in King bedroom. Bedding was somewhat clean, the linen had hair (not mine) on it. The bathroom was clean and satisfactory which included the complimentary shampoo, make up remover, body lotion and plenty of neatly folded clean white towels. Good reception for television and furniture was comfortable. The breakfast buffet abd the lovely lady attending the breakfast area are... More 

Was this review helpful? Yes 1
michael l, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for your kind words, I have reviewed the issue with housekeeping. We hpe to see you again soon. More 

centerville
Contributor
19 reviews 19 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 30, 2015

We stayed here for one night on our way to Big Bend. It is right off of I10. The check in was fast and pleasant even though we did not have reservations. Our room was huge and clean. Overall I am glad we stopped here for the night.

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michael l, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

So glad to hear you enjoyed your stay with us. More 

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