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Holiday Inn Express Hotel & Suites

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2114 Sidney Baker Street, Kerrville, TX 78624
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Holiday Inn Express Hotel & Suites
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125 Reviews from our TripAdvisor Community

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Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Management is very friendly and willing to help. Room was nice and clean. They had a fitness center that we didn't use both look very nice. Breakfast was standard; not great but what can you ask her when it's free. The best part is that there is a crackle barrel right in front.

Helpful?
Thank Paulina D
Borås, Sweden
2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

The hotel is just next to the highway. The room are late, Well equipt and in good shape. The breakfast is bettet than normal in Holiday inn express and The staff friendly. They also ha a pool and a finess room.

Helpful?
Thank Ulf-Henrik M
Corpus Christi, Texas
Level Contributor
147 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed December 25, 2015

The room was very spacious and nice. Staff was friendly too. The breakfast was typical warm-it-up stuff, so nothing to get excited about. The hotel is a good choice though. While you can see it from the room, it is hard to actually find the entrnce unless you've been told to take the little driveway immediately west of the Italian... More 

Helpful?
Thank beachboywantabe
Fredericksburg, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 9, 2015

Checked in easy, room had funky smell and ac vent filthy asked to be moved. 2nd room a/c vent filthy Corners of carpet dusty dirty, obviously not cleaned in corners. Silverfish in bathtub. Pulled down bed to inspect as we have learned the hard way..hairs in bed and bits of tissue. 2 employees walked in on husband changing without knocking.... More 

Helpful?
1 Thank artistwifeme
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear artistwifeme, Thank you for posting a candid feedback from your recent stay with us. I was concerned to see that you were disappointed with our property particularly with the overall cleanliness of our rooms, lobby hall, and AC units. I would like to apologize for any inconvenience these issues may have caused you during your stay. Rest assured, your... More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed November 29, 2015 via mobile

We stayed two nights for vacation and were very pleased with this hotel. Very convenient location. Front desk was friendly. Our Two Queen Bedroom was spacious and clean. Complementary breakfast was great. The only downside was - the floor was pretty thin, you can hear clearly from upstairs, walking, shower, etc. Overall, very nice hotel! Will be on our list... More 

Helpful?
Thank NN9876
Sugar Land, Texas
Level Contributor
212 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed November 7, 2015

Traveling through the Texas Hill Country needing a one-stop weekday stay. Selected the Holiday Inn and Suites in Kerrville. Very nice hotel, staff very helpful. Room was clean. Best of all were the comfortable beds and clean bathroom. Quiet hotel, even though it rained hard all night during our stay. Breakfast was decent, better than expected. This inn has all... More 

Helpful?
Thank Shuttrrbug
michael l, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Glad you enjoyed your short stay with us. Don' forget that we are only 23 miles from Fredericksburg and all of the wineries they have to offer. More 

New Iberia, Louisiana
Level Contributor
62 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed October 27, 2015 via mobile

Although it is right off of IH10, the signage is not easy to see at night and is behind a Cracker Barrel. The rooms were very spacious and clean and the balcony over looking the pool area was a plus. Desk clerk was extremely helpful in giving suggestions on where we should eat after a long day on the road.... More 

Helpful?
Thank Rwade2015
michael l, Manager at Holiday Inn Express Hotel & Suites, responded to this review

We have added more lighting along our drive to the hotel and hope that this will help with locating the hotel. More 

Clovis, New Mexico
Level Contributor
64 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed October 20, 2015

This property sets behind a Cracker Barrel and is easy to miss even though it is close to the Interstate exit. It is quite and staff is friendly, the room was spacious and well appointed, however it needed a little TLC, bathroom faucet was loose from the counter top and the vent in the bathroom had missed the vacuum for... More 

Helpful?
Thank rd4man44
michael l, Manager at Holiday Inn Express Hotel & Suites, responded to this review

We are glad you found us! I have reviewed your comments with our staff. Thanks again. More 

Venice, Florida
Level Contributor
119 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
5 of 5 stars Reviewed October 17, 2015

This hotel provided the level of service we expect from Holiday Inn along with a very friendly staff. The room was clean and the breakfast good as always with Holiday Inn Express. The only problem we had was the swimming pool was very dirty. When I reported this to the front desk upon leaving, I was told their pool person... More 

Helpful?
Thank hallpau
michael l, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thanks for taking time to let us know how we are doing. Sorry to hear about the problem with our pool. We did have someone filling in with the pool but not as frequent as needed. Hope to see you again soon. More 

Sugar Land, Texas, United States
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed October 7, 2015

The hotel itself is very nice and clean. The room we stay stayed in overlooked the Texas shaped pool and even had a balcony with chairs with a table. One piece of caution, the hotel isn't located directly on street frontage, but is set back behind another business. You have to look closely to see it's small sign.

Helpful?
Thank TomAg80
michael l, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you so much for taking the time to tell us about your stay. We hope that you will visit us again when you are back in the Hill Country! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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