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Holiday Inn Express Hotel & Suites

Certificate of Excellence
2.5 of 5
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2114 Sidney Baker Street, Kerrville, TX 78624
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Holiday Inn Express Hotel & Suites
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Ranked #2 of 13 Hotels in Kerrville
Certificate of Excellence
A recent review
5 of 5 stars reviewed 3 days ago
4grandes Knoxville, TN
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107 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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    (11)
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Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

This was our second stay at HIE Kerrville. We were able to check-in early at noon, and the room was mostly quiet so we could sleep. However, when we awoke there were signs saying the elevator was out of order. Good thing the building only has 3 floors, not 30. The management was clearly negligent as they a) realized this... More 

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Knoxville, TN
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Our visit was 5 ⭐️ for HI Express type hotel. Rates were reasonable for a high season room. We have stayed in several other hotels nearby in years past for our daughter's camp closing festivities and this hotel made it quite enjoyable this year. The staff from front desk to housekeeping were exceptional. The complimentary breakfast included some healthy choices... More 

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Kerrville, Texas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I had a family reunion at our home in Kerrville over Father's Day Weekend and booked rooms for family members to stay in. The comments from everyone were positive such as, "Nice, big rooms," "beautiful pool and waterfall," and "very accommodating staff." Highly recommend this hotel!

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I won't lie.. I typed in Google about hating spiders, and one of the first results came up as part of a review of the Holiday Inn, Kerrville, TX. For me this is one of those amazing "WOW! What a small world we live in!" moments. I actually used to live in Kerrville, TX, for 2 years. I am now... More 

Was this review helpful? Yes 1
michael l, Manager at Holiday Inn Express Hotel & Suites, responded to this review

We have reviewed your comments with all staff. Thanks again. More 

Midland, Texas
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is one of the nicer Holiday Inn's I've stayed in for quite some time. A very friendly staff. The rooms look phenomenal, very comfortable beds. While Kerrville isn't an "entertainment center" they make sure the rooms are nice, knowing that it's probably just a stopping point along your route. If you're gonna be around Kerrville going somewhere, this... More 

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michael l, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you so much for your kind words. Although we may not be an entertainment center we are a short and beautiful drive to Fredericksburg which is host to many wineries and fabulous shopping. Hope to see you again. More 

Texas
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Pros: Large double queen room, with couch and two flat screen TVs, large balcony overlooking a large Texas-shaped swimming pool, quiet, plenty of electrical outlets, fast free Internet access, decent price, good A/C (quieter than most) Cons: entrance is hard to see from the road, inadequate parking - 3 vehicles took up 18 spaces, intermittently screeching bathroom fan, phantom alarm... More 

Was this review helpful? Yes 1
michael l, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for your comments. We hope to see you again when you are in the area. More 

Palmer, Alaska
Level Contributor
35 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 21, 2015

My two grown daughters and I stayed six nights and were very pleased with how clean our room was and how wonderfully comfortable the mattresses were! Our room was spacious and really quiet. The only complaint I have is that they try to "go green" by not changing out towels everyday, and we are inclined to do that, but the... More 

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michael l, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

We were certainly glad to have you with us. During our remodel the crew did not install towel racks! We are working to correct the mistake. More 

Oregon
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 20, 2015

We were there to visit family. The breakfast bar is great, the pool and hot tub area is clean and relaxing. The pool towels were really is tattered condition, but you could have more than one. Beds were very comfortable. Our room was quiet. We would most definitely stay again.

Was this review helpful? Yes
michael l, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thanks for your comments, the new pool towels have arrived and a new ice machine is on the way. Thanks again. More 

Urbandale, Iowa
Level Contributor
71 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed May 15, 2015 via mobile

This place is just off Interstate 10. The front desk gal was very friendly and helpful. I liked how wide the hallways were and the room was huge. It was very clean and we could really relax here. The bed was comfortable! The breakfast was good and their was plenty of room.

Was this review helpful? Yes 1
michael l, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Glad to here you enjoyed your stay with us. Hope the weather is cooperating in Iowa More 

texas
Level Contributor
283 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
5 of 5 stars Reviewed April 15, 2015

We checked in at the Holiday Inn after a day viewing the wildflowers in the Hill Country. After a full day of driving and viewing the wildflowers we settled in and fell fast asleep in the comfy bed. The room is very spacious and spotless. We enjoyed the breakfast and they even provide containers if you want to take your... More 

Was this review helpful? Yes
michael l, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

So happy to here you enjoyed your stay with us. We are doing work at the entrance to the drive and when done we will have a more visible sign as well! More 

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