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Hampton Inn Kerrville

Certificate of Excellence
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2038 Sidney Baker Road, Kerrville, TX 78028
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Best prices for: 1 room 1 guest
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Hampton Inn Kerrville
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Hampton Inn Kerrville
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254 reviews from our community

Traveler rating
    138
    76
    26
    9
    5
See reviews for
81
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42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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  • All months
    (254)
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    (92)
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    (46)
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    (57)
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Houston, Texas
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent customer service! This hotel goes above and beyond to make sure their visitors have a pleasant stay. They even included little snack bags for your travels as you leave. Clean and quiet, this hotel is the perfect stop in the hill country.

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Mansfield, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

We stayed for three nights and had no problems or issues. TVs were small but room was comfortable and clean. Seemed to have all the amenities needed, including a corkscrew to open a bottle of wine. It was a good value.

Review collected in partnership with Hampton

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Austin, Texas
Top Contributor
301 reviews 301 reviews
39 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed 4 weeks ago

You get everything you've come to expect from Hampton as business traveller (except the managers happy hour and cookies at night, boo!), with an outdoor pool and hottub, well outfitted gym (with sauna!) and spacious, clean rooms. The staff here was particular good, especially Earving (hope i got his name right), the night desk guy who handled a small crowd... More 

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Spring, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Loved the confortable and relaxation in the hotel. Beds where so plush and firm just right. The draw back was the breakfast was too processed. Especially the eggs. FOr the price we payed for the room, I would have liked more of a home made breakfast.

Review collected in partnership with Hampton

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Mansfield, Texas
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 8, 2015

Clean and well kept location. Right on the main route into Kerrville and right off the main North-south Interstate. Easy access to city and to interstate. Staff was knowledgeable and accommodating. Good value.

Review collected in partnership with Hampton

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Berkeley, California
Top Contributor
57 reviews 57 reviews
25 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 7, 2015

On my latest cross country trek I spent a night at the Hampton Inn in Kerrville north of San Antonio. It's in a small town, which I like as I usually have a car that is loaded including my bike. It's a very safe stopover for a single woman traveling alone or anyone for that matter. The safety factor is... More 

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Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 5, 2015

We stayed Easter weekend ( Friday thru Sunday ) Hotel staff was very nice. Room was nice with King Bed/large jacuzzi bath, and nice size vanity. Comfy bed, and clean room. Breakfast was good too. Would def stay here again.

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Erving S, Public Relations Manager at Hampton Inn Kerrville, responded to this review

Tamy1800, I hope you had a wonderful Easter! Thank you for your review following your recent stay at our Hampton Inn Kerrville. I am delighted you enjoyed our property and hot breakfast. We work really hard to make sure all our guests have a comfortable experience like you. Thank you again,and we look forward to hosting you in the future.... More 

Houston, Texas
1 review
3 of 5 stars Reviewed April 5, 2015

I'm not sure what merited all the glowing reviews. Many little things resulted in this average rating. The bedroom clock not being the right time and being impossible to set. The commode continuing to run constantly and having to be continually cocked to stop running. The noisy room air conditioner. The problems with the whirlpool tub in the room. And... More 

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Erving S, Public Relations Manager at Hampton Inn Kerrville, responded to this review

Hello Comphosp, We apologize for the poor level of amenities you experienced during your stay. We know it's the little things that can make a prefect stay. I would also like to assure you that leaving a guest's receipt outside the door is not standard procedure for our hotel. We will look into and address all issues you experienced during... More 

Texas
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 1, 2015

Despite the fact that it was booked this past weekend it was still spotless. Very friendly front desk folks. Although we didn't use it, the pool was a good size pool for a regular chain hotel. The only disappointment was that I was hoping for some basic scrambled eggs and bacon for breakfast, but those were not on the menu.... More 

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Erving S, Guest Relations Manager at Hampton Inn Kerrville, responded to this review

Dave R., With so many Hotels to chose from in Kerrville many thanks for choosing the Hampton Inn Kerrville and for your thoughtfulness in extending this kind feedback. We're immeasurably proud of our team and strive to provide the best level of hospitality. I am sorry scrambled eggs and bacon were not being served during your stay. We try to... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 30, 2015

Outstanding customer service by front desk personel,Ortensia. She gave us a warm welcome and friendly service during our stay. She was very detail and attentive to our needs. Appreciated the Clean room and fully stocked breakfast area too. Great place to rest. I Highly recommended.

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Erving S, Guest Relations Manager at Hampton Inn Kerrville, responded to this review

Dear Juan P, We’re thrilled to hear your stay at our hotel was such an enjoyable experience! We're immeasurably proud of our team and their dedicated hospitality, and will definitely share your praise with Ortensia. Thank you for being our guest and we hope to see you again soon. Regards, Erving S. More 

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