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Quality Inn & Suites

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2001 Sidney Baker Street, Kerrville, TX 78028 (Formerly Comfort Inn Kerrville)
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1 room 1 adult
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Quality Inn & Suites
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98 Reviews from our TripAdvisor Community

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Odessa, Texas
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Everything about our stay was AWESOME from the moment we steppe foot in to check in. The lady at the front desk was Tammy she was so sweet a nice. We had 2 poodles they were only 10 a night. they welcomed them with open arms. We got a suite downstairs Rm 136 with 2 double beds 2 tvs. By... More 

Helpful?
Thank Rhondahonda971
ComfortInnKerrville, Owner at Quality Inn & Suites, responded to this review

Thank you for taking the time to write a review about us. We really do appreciate the kind words and everyone on staff loves reading reviews like yours. I will certainly show Tammy your review. We're glad we were able to accommodate you and your poodles, and yes we welcome well behaved dogs with open arms. We really pride ourselves... More 

Anchorage, Alaska
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

For the most part this is a very nice hotel and great place to stay. Had a King non-smoking room (125) for the night. It has to have the most smallest, lowest and tiniest toilet I have ever seen! More suited for preschoolers. 6'+ people need to beware.

Helpful?
1 Thank thebreeze58
ComfortInnKerrville, Owner at Quality Inn & Suites, responded to this review

Thank you for taking the time to review our hotel. We really do appreciate all guest input. I am sorry you found the toilet in Room 125 to be too small for you. I assure you that is a standard toilet, and I have never had a complaint about the size of any of our toilets before. I am still... More 

Bellflower, California
1 review
3 of 5 stars Reviewed January 3, 2016

Quiet and clean place to sleep. Good breakfast in the morning (waffle maker, pastries, eggs, sausage, cereal, fruit, coffee, juice). Nothing fancy (the bathrooms could use a remodel). Didn't use the pool or hot tub, but looked like a good option. It is a good/cheap place to catch a night of sleep while driving through the endless miles of Texas.

Helpful?
Thank Eric C
ComfortInnKerrville, Owner at Quality Inn & Suites, responded to this review

Thank you for taking the time to write a review about our hotel. We are glad you enjoyed your stay and you enjoyed our nice hot breakfast. We do try to maintain affordable rates, and thanks for pointing that out to our future guests. I wish we could have earned more than 3 stars. We thank you for your business... More 

Crossville, Tennessee
Level Contributor
53 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed December 31, 2015

A real gem. We had a very large king room. Very friendly front desk staff. Very good breakfast. Sausage and eggs. Unheard of for Quality hotels. Very nice bedding. Room was very quiet. Plenty of nice restaurants in the area.

Helpful?
Thank juansalon
ComfortInnKerrville, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to review our hotel and thanks for calling us a gem. We are glad you found our rooms to be spacious and quiet. We're happy that you took advantage of the hot breakfast as well. We try to be an economical hotel with some nice amenities and it's nice to read a review like... More 

San Antonio, Texas
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 30, 2015

The room was clean and a nice size. The breakfast was good. But the best thing was the indoor pool and hot tub. It was cold and rainy but my son had a blast in the pool. It is in a good location. It is very close to I-10.

Helpful?
Thank Orlando M
ComfortInnKerrville, Owner at Quality Inn & Suites, responded to this review

Thank you very much for taking the time to write a review for us, we appreciate it very much. I'm glad that you enjoyed our indoor pool and spa, and we're happy you took advantage of the breakfast. We thank you for your review and your business. We hope we can serve you again. Steve Sharma More 

Hot Springs, Arkansas
Level Contributor
116 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed October 28, 2015 via mobile

Excellent Customer Service From Front Desk Staff! I requested a quiet room and I received one and liked the size of the suite and a comfy sofa! It was clean enough for my 2 night stay and not far from some good restaurants . Breakfast soso I couldn't eat much since I'am gluten free ! I was hoping I could... More 

Helpful?
1 Thank lblack5219
ComfortInnKerrville, Owner at Quality Inn & Suites, responded to this review

Thank you for taking the time to review our hotel. I'm glad you found our hotel to be clean and our staff to be friendly. We usually do have bananas at our breakfast, I am sorry we were out when you were there, I am not sure what happened. It's either an error on our part or we just ran... More 

Whitesboro, TX
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 19, 2015

The room was exactly as pictured and described. We got a suite which was very nice and clean. Spacious living room with couch and chair. Very comfy king size bed, fridge, coffee maker, TV w/ remote, desk. The bathroom had a Jacuzzi tub, unfortunately we never had a chance to use it. There was an indoor pool that looked clean... More 

Helpful?
Thank Diananaples
ComfortInnKerrville, Owner at Quality Inn & Suites, responded to this review

Thank you for reviewing our hotel, we really do appreciate the kind words. We are glad you enjoyed the suite and our amenities. Sorry you didn't like the scrambled eggs and sausage. We try our best with the breakfast, but we do offer the waffles, yougurt, pasteries, etc. Thanks again for staying with us and I hope we can serve... More 

Magnolia, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 14, 2015

Very nice people and clean facility. The breakfast was ok, wasn't thrilled that all the eggs were omlets. Everything else was great and everything was maintained as the morning went by. Would stay there again.

Helpful?
Thank Bikergirl53
ComfortInnKerrville, Owner at Quality Inn & Suites, responded to this review

Thank you for giving us such a nice review. We really do appreciate the kind words. I'm glad you found our hotel clean and well maintained. Sorry about the omlets, we rotate between omlets and scrambled eggs, so guests don't have to eat the same items every morning. Thank you for staying with us, we really do appreciate the business... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 1, 2015

Very clean room. Friendly staff. Not a bad price for this place. The room came with a fridge and a microwave as well as the coffee pot. Was a bit skeptical after my stay at another Quality Inn in Dallas. Dallas was awful... this place definitely made up for that.

Helpful?
Thank Tammy T
ComfortInnKerrville, Owner at Quality Inn & Suites, responded to this review

More 

City, USA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 17, 2015

There is amazingly no elevator in this two story enclosed hotel with all rooms facing an inner hallway. The idea of a branded chain is that the customer need not go thru a detailed checklist with every reservation decision. I just won't trust the Quality Inn name any more, and possibly not the Choice umbrella name for that matter. Except... More 

Helpful?
Thank Tom F
ComfortInnKerrville, Owner at Quality Inn & Suites, responded to this review

Thanks for writing a review about our hotel. We don't mislead our guests about having an elevator, you will see that I respond to most reviews on here and various other websites in regards to the elevator. I didn't build the hotel, and I can't put in an elevator now. We just always ask guests to contact us directly and... More 

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