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All 13 Kerrville hotels

Quality Inn & Suites

2.5 of 5 Hotel   |   2001 Sidney Baker Street, Kerrville, TX 78028 (Formerly Comfort Inn Kerrville)
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Ranked #9 of 13 Hotels in Kerrville
A recent review
4 of 5 stars Reviewed October 14, 2014
Glenn Q McKinney, Texas, United States
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73 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Kerrville, Texas, United States
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

was in room 123 first floor smoking room near major side entrance that everyone walks through needless to say we were discriminated against because my boyfriend is latino and because i smoke and customers complained of weed we do not smoke weed just cigarettes and offered them the management to sweep the room the refused stayed at this hotel for... More

Was this review helpful? Yes
ComfortInnKerrville, Owner at Quality Inn & Suites, responded to this review

We did not discriminate against this guest, there is no record of them because they checked in and were asked to leave because other guests said they could smell an odor that clearly wasn't cigarette smoke coming out of their room. I could smell it, the housekeepers smelled it, and again the other guests smelled it. We determined we did... More

McKinney, Texas, United States
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 14, 2014

Stayed at this hotel over the weekend while on a bike trip to the 3 Twisted Sisters. If you want a clean, unassuming place to stay with an accommodating and friendly staff that won't break the bank then this is the place for you! A riding buddy and myself stayed two nights and the rooms were spacious and clean. The... More

Was this review helpful? Yes
ComfortInnKerrville, Owner at Quality Inn & Suites, responded to this review

Thank you for taking the time to write about us. We appreciate guest feedback, it helps us make our hotel better. I hope we can be of service to you again one day, and I do thank you very much for writing a review. Steve Sharma Owner More

Senior Contributor
33 reviews 33 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 18, 2014

Professional and Friendly Front Desk Staff. Very knowledgable and accommodating. They are the reason I chose this place. Establishment presents well on outside. Needs some TLC on inside. With that said... hallways and rooms clean. with side note: clean where vacuum can reach. Rooms are spacious with flatscreen TV, fridge, microwave, coffee maker, ironing board, iron, and hairdryer. Desk to... More

Was this review helpful? Yes
ComfortInnKerrville, Owner at Quality Inn & Suites, responded to this review

Thank you for writing a review for our hotel. We are glad you enjoyed your stay at our hotel, we really do try hard to please our guests and it's always appreciated when we get a nice review on Tripadvisor. I wish we could have earned a five star review, and we will try harder in the future for some... More

Mission, Texas
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 17, 2014

We had the nicest night's stay at this hotel. It is absolutely lovely....clean and fresh. Our room was spacious and comfortable. The breakfast was quite good with plenty of options. Wi-fi was fast. The young lady who checked us in was helpful and courteous, as was the gentleman when we checked out. I give it a 10 out of 10!!!... More

Was this review helpful? Yes 1
ComfortInnKerrville, Owner at Quality Inn & Suites, responded to this review

Thank you for writing this very nice review regarding our hotel. It really is nice receiving positive feedback from our guests. So much of the time we have to take care of the problems that can happen at any hotel, it really makes for a great start to the day when you can read something like this. Thank you again.... More

Degerhamn
Senior Contributor
41 reviews 41 reviews
24 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed August 3, 2014

A convenient stop on the road. Staff was very friendly and helpful. Room clean and quiet. Easy on/off the highway. There was a guest computer, which was very useful as I was travelling without my laptop.

Was this review helpful? Yes 1
ComfortInnKerrville, Owner at Quality Inn & Suites, responded to this review

Thank you for taking the time to review our hotel. I am glad you would stay with us again, I wish we could have done more to receive a higher rating from you. We do provide a computer and printer for guest use among other nice amenities like the hot breakfast and indoor pool and spa. I really do hope... More

Ennis, Texas
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed August 1, 2014

We enjoyed our stay at the Quality Inn in Kerrville. They had a very nice breakfast in the morning. The pool was very nice...not many people. The room was nice, and the bed was very comfortable! All of the employees were very nice! We all felt very welcomed there. I would stay again. Our room was on the second floor.... More

Was this review helpful? Yes
ComfortInnKerrville, Owner at Quality Inn & Suites, responded to this review

Thank you for taking the time to review our hotel. We try hard and we have upgraded the breakfast room and breakfast items, so it's nice getting positive feedback from a guest. I'm glad you liked the bed and room as well, we continue to try to improve the rooms, it is a constant process. I will pass on to... More

Warren, OH
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 28, 2014

I was looking to just get off the road and stopped at the Quality Inn and Suites in Kerrville, TX. Very nice room and people. Excellent vaue. I usually stay at Comfort Inns, but this Quality Inn has me rethinking that position.

Was this review helpful? Yes 1
ComfortInnKerrville, Owner at Quality Inn & Suites, responded to this review

Thank you for the nice review. I am glad you liked the room and the staff and you thought it was an excellent value. We were a Comfort Inn up until April of this year, but we have tried to maintain the same standards as a Comfort Inn. We will continue to maintain a nice hotel even with the name... More

League City, Texas
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 14, 2014

Very Clean! Large Bathrooms. Wonderfully made up beds. Must be a newer hotel to be in such pristine shape. Could have more than one waffle maker though...Huge breakfast area and very nice lobby with TV and computer

Was this review helpful? Yes 1
ComfortInnKerrville, Owner at Quality Inn & Suites, responded to this review

Thank you for taking the time to review our hotel. We really do try hard to maintain a clean hotel, one of the housekeeping staff has been with me for 12 years and the other has been with me for almost 10 years. I will certainly pass your kind words on to them, they love getting positive feedback. We just... More

San Antonio, Texas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 8, 2014

I stayed at this hotel on the 4th of July. Got there an hour and a half before check in time and was allowed to check in with a smile. The young lady at the desk - her name began with a "J" - forgive me for not remembering...I want to say Janelle, but....she WAS outstanding. Totally committed to customer... More

Was this review helpful? Yes 1
ComfortInnKerrville, Owner at Quality Inn & Suites, responded to this review

Thank you for writing the review, we really do appreciate it. We try our best to check guests in early when we can. The problem occurs when the hotel is filled up the night before and we have a lot of late checkouts. Sometimes it is just not possible BUT when we can we absolutely get the guests into their... More

Winnsboro, Louisiana
Top Contributor
61 reviews 61 reviews
22 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed June 10, 2014

We booked at a nearby hotel, but it wasn't acceptable, so we came to Quality Inn. Linda at the front desk was extremely helpful, courteous and friendly. The good: The room was clean - not spic 'n span because there was dust in the corners of the floor & bath, but OK. Each queen bed had 4 pillows. The fridge... More

Was this review helpful? Yes 1
ComfortInnKerrville, Owner at Quality Inn & Suites, responded to this review

Thank you for writing the review. I will let Linda know how much you liked her, she checks this page frequently. She has worked for us since we bought the hotel back in 2002, so she really loves her job and interacting with guests. We try our best to keep the hotel clean, and I will pass on the comment... More

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Additional Information about Quality Inn & Suites

Address: 2001 Sidney Baker Street, Kerrville, TX 78028 (Formerly Comfort Inn Kerrville)
Phone Number:
Location: United States > Texas > Kerrville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 55
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Also Known As:
Comfort Inn Kerrville
Kerrville Comfort Inn

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