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Days Inn Kerrville

2.0 of 5
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2000 Sidney Baker Road, Kerrville, TX 78028
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Days Inn Kerrville
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Ranked #7 of 13 Hotels in Kerrville
A recent review
3 of 5 stars reviewed 3 days ago
552campbelll Sinton, Texas
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177 reviews from our community

Traveler rating
    48
    64
    40
    12
    13
See reviews for
61
48
25
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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hobbs nm
1 review
2 of 5 stars Reviewed 4 days ago NEW

Food was left in the refrigerator, bedspread was stained, room needed painted. Television volume didn't work.

Review collected in partnership with Days Inn

Was this review helpful? Yes
Amit P, Guest Relations Manager at Days Inn Kerrville, responded to this review

Hello 46carlah, Thank you for taking the time to share with us your experience and for bringing these matters to our attention. It is distressing to hear that you encountered a number of issues with our housekeeping and guest services . I want you to know that we take your comments very seriously and are working hard and fast to... More 

Charleston, South Carolina
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

This property seems to be a labor of love for the owners but needs more TLC. Interior and exterior could use a fresh coat of paint. I think our room was clean but the poor maintenance made me question how clean it actually was. After a towel exchange I found several very long hairs which prompted me to get my... More 

Review collected in partnership with Days Inn

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Amit P, Guest Relations Manager at Days Inn Kerrville, responded to this review

Dear Robin P, Thank you for sharing with us your experience with us. I apologize if our accommodations and facilities did not live up to your expectations but please be assured that we are indeed committed into ensuring the satisfaction of all our guests who are staying at Days Inn Kerrville. We appreciate your efforts into letting us know the... More 

Medford, OR
Top Contributor
99 reviews 99 reviews
10 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Was visiting Fredericksburg and couldn't afford a motel there. So we opted for this Days Inn. Got there late, around midnight, and the night clerk was personable and efficient. Nice when you're tired and just want to crash. Entered the room and very pleased with its size and cleanliness. Bed was comfy. Air conditioning was great, and it was very... More 

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Amit P, Guest Relations Manager at Days Inn Kerrville, responded to this review

Hello UncleRMC, Thank you very much for making us your first choice of hotel during your stop at Kerville. Knowing that we could be of a great convenience to you during your travels is very motivating. I will certainly forward your comments regarding our breakfast options to our management so that you will be enticed to try our servings. Thank... More 

San Antonio, Texas
1 review
1 of 5 stars Reviewed 4 weeks ago

The light over the sink didn't work. The vent in the bathroom didn't work. The card swipe to get into the area where we were staying didn't work. The parking wasn't sufficient to accommodate the guests. The noise from the area below us was unusually loud. There was a lot of traffic noise. The breakfast area was too small to... More 

Review collected in partnership with Days Inn

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Amit P, Manager at Days Inn Kerrville, responded to this review

It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. It is through feedback like yours that we are able to quickly address housekeeping and maintenance issues. More 

South Padre Island, Texas
1 review
3 of 5 stars Reviewed 4 weeks ago

Clean and comfortable room at a fair price. Breakfast has been better in the past. Just marginal this trip. Parking is very tight.

Review collected in partnership with Days Inn

Was this review helpful? Yes
Amit P, Manager at Days Inn Kerrville, responded to this review

I'm glad that you enjoyed your stay and that most of our amenities lived up to your expectations. I do apologize for the issues with our breakfast and parking during your recent stay though. We can't thank you enough for sharing the ways that we were able to impress you and the ways that we can continue to improve upon... More 

Tahoka Tx
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 21, 2015

Nice clean room, courteous staff. A good breakfast but could add biscuits and gravy, plus eggs to make it great.

Review collected in partnership with Days Inn

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Amit P, Guest Relations Manager at Days Inn Kerrville, responded to this review

Thank you so much for sharing this five star review of our hospitality and service. Your compliments on our high housekeeping standards and breakfast are greatly appreciated. We also appreciate your suggestions for improvement on our breakfast and look forward to impressing you again during future stays. More 

Crane, Texas
Contributor
15 reviews 15 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 20, 2015

Hotel slightly above average. Bed was hard and it was not very comfortable. A/c worked but needs repair because The room was colder than preferred. Unable to adjust. Overall, room was clean. Desk staff were professional.

Was this review helpful? Yes
Amit P, Guest Relations Manager at Days Inn Kerrville, responded to this review

Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. Your comments on how we can further improve upon the guest experience are also very helpful to us. We also appreciate your ideas for improving on our amenities, and we look forward to serving you again! More 

Las Vegas, NV
Top Contributor
62 reviews 62 reviews
37 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed April 15, 2015

We have stayed here a number of times as we travel across Texas. The place is clean and comfortable, with a good-sized room equipped with comfy beds, microwave and refrigerator. Close to a number of decent restaurants. USA Today provided. The breakfast has improved since our last stay with a nice selection including eggs, cereal, prepared oatmeal, breads, english muffins... More 

Was this review helpful? Yes
Amit P, Guest Relations Manager at Days Inn Kerrville, responded to this review

Thank you for letting us know how impressed you were with our services and amenities. It means a lot to hear from guests who are satisfied with all of our services and amenities. We appreciate your loyalty and we are looking forward to seeing you again. More 

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