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All 5 Kemah hotels

Passport Inn

2.0 of 5 Hotel   |   601 Texas Ave, Kemah, TX 77565
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Passport Inn
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23%
Ranked #5 of 5 hotels in Kemah
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  • Reviews (76)
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76 people have reviewed this hotel

Traveler rating
    4
    13
    6
    7
    46
See reviews for
16
24
2
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Austin, Texas
Contributor
16 reviews 16 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 24, 2014

Good sized rooms. Mended tear in carpet was not pretty. Reasonably clean. Fridge and microwave. Very close to the boardwalk. Fancy furniture from mixed periods was at odds with the old building. Will do for the night but I wouldn't want to stay a whole weekend here.

Was this review helpful? Yes
Coastal
Contributor
14 reviews 14 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed January 12, 2014

I was absolutely horrified when I return to my room and turned in at 1AM to pull the comforter back to find a dirty stained top sheet with make up from a previous guest that was never cleaned or changed. I showed these pictures to one of the owners, an older woman who said, she personally cleans the sheets and... More

Was this review helpful? Yes 13
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 4, 2014 via mobile

My husband and I stayed for New Year's Eve so we only slept there but our experience wasn't bad. It's not the Wynn but everything was clean and the office personnel was very friendly. I would consider staying there again.

Was this review helpful? Yes 1
Webster, Texas
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed December 17, 2013

My husband and I stayed at this hotel Saturday December 14th. This place is gross!! They claim they have "all new everything" but all it actually is, is a bunch of used, scratched, chipped furniture with missing knobs, etc. Our room had a fridge we couldn't access due to broken knobs. So that did us no good. They used to... More

Was this review helpful? Yes 9
Houston, Texas
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 30, 2013

I had stayed at the Passport Inn sometime last year, then again in early November. Since my last stay they have made many major changes for the better. New tvs...mattresses...furniture..and they serve breakfast. That makes a huge difference when traveling with children. The entire staff were very friendly and helpful. The room was nice and clean. Then of course, you... More

Was this review helpful? Yes
Luxembourg City, Luxembourg
Senior Contributor
47 reviews 47 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed October 28, 2013

The front desk personnel were very friendly and helpful..the room was dark, gloomy looking and in bad need of a renovation.Although, we had the feeling that it had been furnished and painted for Halloween. We actually checked the beds for bugs before laying down. I wouldn't stay here again and wouldn't recommend it either.

Was this review helpful? Yes 2
Siddharth P, Manager at Passport Inn, responded to this review

I'm sorry to hear that your stay was less than pleasant. Improvements and changes have been done since the new management has taken over at the beginning of this week. Many changes including NEW mattresses, NEW furniture and even NEW 32 inch TVs have been made to the entire property. Once again I'm sorry to hear your stay wasn't what... More

1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 14, 2013 via mobile

The room was Extremely filthy and full of bugs. I hope I don't catch a disease from it. No phone service, small TV. Everything looks old and dirty. My advice is Don't stay there! There are some other hotels near by a little more expensive but a lot cleaner

Was this review helpful? Yes 4
Siddharth P, Manager at Passport Inn, responded to this review

We are very sorry about your bad experience. We are currently under new management and are trying our best to renovate and deep clean every inch of our hotel. We are receiving all new flat screens, beds and room furniture. Little by little we are trying our best to fix any problems so that our guest's can have a comfortable... More

Port Neches
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 11, 2013

Don't ever book a room at this place. I booked what was supposed to be an executive king suite with a jucuzzi tub & beautiful picture window view by phone. This accommodation was even on their website. I was told this verbally, was assured of the rooms cleanliness and told that it was ok to bring my little dog. When... More

Was this review helpful? Yes 1
Siddharth P, Manager at Passport Inn, responded to this review

We are extremely sorry that your stay at our hotel was at the least unsatisfying. The hotel is currently under new management, and we are trying our very best to fix every single problem the property has had. We understand your frustration and appreciate your time and feedback. More

Alpine, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 7, 2013

This roach motel is by far the most FILTHIEST motel i have ever stayed at. i was afraid of what my crawl out of underneath the bed. the service OMG was horrible. i paid 89.99 for that i should of just paid an extra 30 bucks to stay at the holiday inn. never ever again. the only good person that... More

Was this review helpful? Yes 1
Siddharth P, Manager at Passport Inn, responded to this review

We are apologize for your uncomfortable stay with us, our guest's opinions and feedback are very important to us. At this time the hotel is currently under new management and we are trying our very best to fix any problems the hotel may have. We are updating the rooms little by little, with new flat screen TV's, new comfortable beds... More

Spicewood, Texas
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed July 28, 2013

We booked a room here in spite of the poor reviews because it was a last minute trip and the other hotels were not available. We arrived at 3:30 for a 3:00 check-in and the room was not ready. We agreed to take a king suite on the 3rd floor and there's no elevator - so the climb in the... More

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Siddharth P, Manager at Passport Inn, responded to this review

We are regretful of your uncomfortable stay with us back in July and appreciate your time and feedback. The hotel is currently under new management. We are aware of the older model door locks and are looking to have them all replaced within the next week. At this time we are also updating and deep cleaning each and every room... More

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Additional Information about Passport Inn

Address: 601 Texas Ave, Kemah, TX 77565
Location: United States > Texas > Texas Gulf Coast > Kemah
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Passport Inn 2*
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Also Known As:
Passport Inn Hotel Kemah
Passport Hotel Kemah

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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Class
Number of rooms
22

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