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All 2 Kaufman hotels

BEST WESTERN La Hacienda Inn

2.0 of 5 Hotel   |   200 East Highway 175, Kaufman, TX 75142
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BEST WESTERN La Hacienda Inn
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Ranked #1 of 2 Hotels in Kaufman
A recent review
5 of 5 stars reviewed 6 days ago
Z1187VSbarbaras
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46 reviews from our community

Traveler rating
    15
    9
    6
    5
    11
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15
6
4
12
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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    (11)
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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

very nice stay have to constantly redo the heat system room would become too warm turn off heat then room too cold during entire stay breakfast excellent staff friendly and very attentive definitely stay here again

Review collected in partnership with Best Western

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Indianapolis
1 review
5 of 5 stars Reviewed 1 week ago

Very warm friendly atmosphere. Hotel staff was very nice, friendly and made you feel welcome. Hot breakfast each morning and a selection of good coffee. My thing is CLEAN! The rooms and hotel dining areas were very clean. We will stay there again if in that part of the country. Wore white socks in our room and you could see... More 

Review collected in partnership with Best Western

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Lawton, Oklahoma, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 of 5 stars Reviewed 1 week ago

The only nice thing I have to say about this hotel was the staff did the best they could with what they had. Tommy, the "manager" was incomprehensible from the word go. I made my reservation while we were on the road for the next day, with the thought in mind that we would make it that far the next... More 

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1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Do not stay in this hotel. My friend and I stayed in this hotel from the 26th to the 28th of December, 2014. There were stains all over the room, most notably a 2 ft. diameter stain in front of the couch and possible blood stains in front of the sink. One roach was seen when we first entered the... More 

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desitommy2005, General Manager at BEST WESTERN La Hacienda Inn, responded to this review

hello sir, thank you for your review but seems like your review is not accurate. the reason you wrote this review is that you got charge $125.00 for missing linen and towels. you were here for 2 day. you are correct about the stain in the carpet and we all ready taken care of the shampooing. and we are really... More 

1 review
5 of 5 stars Reviewed November 30, 2014

Front row parking, room was clean and no smells, lots of room and everything you need for a great nights sleep and good start..shower was great..breakfast was great..no complaints at all!! Thank you and very good value especially compared to other lodgings around the area. The staff were friendly and helpful..

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Nacogdoches
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed October 11, 2014

Best Western of Kaufman, Texas is a very clean, friendly, and safe hotel. The breakfast menu is delicious and is always hot and they go out of their way to have sugar free syrup. The general manager and staff are very friendly, helpful, and make you feel at home. I always feel comfortable and safe here travelling alone. It is... More 

Review collected in partnership with Best Western

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Farmersville, United States
1 review
5 of 5 stars Reviewed September 23, 2014

I work nights in a nearby town.Every year the motel rooms in that town become unavailable to those who use it year round due to racing nationals.This is why I stayed at Best Western in Kaufman,Tx it was 27 miles away from my job, but better than driving the 85 miles back to my home each day

Review collected in partnership with Best Western

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Harrisburg, PA
Senior Contributor
35 reviews 35 reviews
33 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed August 11, 2014

Clean property - good. Light minimal in room--poor for reading. Minimal light at sink. Remote in a "fresh" bag but had to remove brown gunk from it before using it. Bedskirt needed changing--had something on it. Two people/three pillows? Towels worn and no longer soft. Coffee at breakfast was good--toaster worked great. Did have hot breakfast and waffles available. You... More 

Was this review helpful? Yes 1
Elizabeth, United States
1 review
1 of 5 stars Reviewed July 14, 2014

I could go on and on about how bad this place is. Bottom line, it's not a hotel, it's a motel. Rooms are clean, beds are fine. Very noisy and don't expect help from the staff and don't expect to be able to have breakfast. What the staff hasn't eaten before you is inedible. If you need a room that... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
desitommy2005, Owner at BEST WESTERN La Hacienda Inn, responded to this review

hello thank you for your survey. you mention about the breakfast that its not good, and I am taking a action on that right way to fix the problem. we are changing a new sausage brand and as well biscuit. and I am sure that the quality will be better and guest will be happy. our housekeeping staff come to... More 

The Colony, United States
1 review
1 of 5 stars Reviewed July 7, 2014

We have stayed at this before when visiting friends in the area, however, this recent visit was the worst visit we had at any motel much-less this one. Let me explain; We arrived at the motel around 2 PM, check in is at 1 PM, when we arrived the room still had not been cleaned. The maid, then was rushing... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
desitommy2005, General Manager at BEST WESTERN La Hacienda Inn, responded to this review

hello we did speak on the phone regarding the issue you had during your stay. I offer you free room for future stay and you guys refuse it. as a manager I got to look at the story on both side and you told my front desk agent that you were going to check out but you never came to... More 

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Additional Information about BEST WESTERN La Hacienda Inn

Address: 200 East Highway 175, Kaufman, TX 75142
Phone Number:
Location: United States > Texas > Kaufman
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN La Hacienda Inn 2*
Number of rooms: 40
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Also Known As:
Best Western Kaufman
Kaufman Best Western

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