We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN La Hacienda Inn

Hotel website
Hotel deals
200 East Highway 175, Kaufman, TX 75142
Special Offer
Stay 2X get $50 gift card
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
BEST WESTERN La Hacienda Inn
Professional photos View all
Browse nearby
BEST WESTERN La Hacienda Inn
Write a Review

52 reviews from our community

Traveler rating
    17
    11
    8
    5
    11
See reviews for
18
6
4
15
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
  • All months
    (52)
  • Mar-May only
    (16)
  • Jun-Aug only
    (13)
  • Sep-Nov only
    (12)
  • Dec-Feb only
    (11)
All months
Nacogdoches
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Best Western in Kaufman is a very nice and friendly hotel to stay. Staff is kind, helpful, and makes you feel safe. Breakfast is good too! The rooms are very neat and clean, and the location of the hotel is good.

Review collected in partnership with Best Western

Was this review helpful? Yes
Longview, United States
1 review
5 of 5 stars Reviewed 1 week ago

My granddaughter and I enjoyed our stay at this hotel. The room was well decorated and very clean with all amenities. The staff was helpful and courteous. Although the hotel was on a busy highway, the room was well enough insulated, we didn't hear the highway noise.

Review collected in partnership with Best Western

Was this review helpful? Yes
MONTGOMERY, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

great place to stay like to park in front of my room and all room on ground floor....would stay here any time...staff was very nice and friendly....they accommodated me by get me extra pillows. the pool area was very clean but a little to chilly out to test the water....

Review collected in partnership with Best Western

Was this review helpful? Yes
Top Contributor
85 reviews 85 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 7, 2015 via mobile

First and foremost, the staff was very helpful. I was in a bind and they really worked to accommodate me. The property itself is kind of dated but it appears they are in the process of updates; however the new overhead room lighting leaves a lot to be desired. Other than that, the rooms were relatively clean and the free... More 

Was this review helpful? Yes
Dallas, United States
1 review
4 of 5 stars Reviewed March 5, 2015

Staff helped me with directions, turned on the heater in my room and had local dinner suggestions ready when I arrived. I had to cover a medical shift in the area due to an ice storm and they went above and beyond to be sure I was safe, warm and fed when I arrived form Dallas after a harrowing 3... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Santa Barbara, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed February 18, 2015

Shower great. Water pressure outstanding! Room tidy and laid out comfortably for open-suitcase and computer desk. Towels very soft for an economy room. Bed very comfortable, though the pillows were fiber-filled too much and too puffy to sleep on. Actually 2 creamers in each coffee packet! Woo Hoo! There was an odd odor in the room but soon overpowered by... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed January 19, 2015

very nice stay have to constantly redo the heat system room would become too warm turn off heat then room too cold during entire stay breakfast excellent staff friendly and very attentive definitely stay here again

Review collected in partnership with Best Western

Was this review helpful? Yes
tommy_p1979, Manager at BEST WESTERN La Hacienda Inn, responded to this review

hello Z1187VSbarbaras thank you for feedback regarding you stay our hotel. we are so glad that you enjoy your stay and hope to see you guys back soon. once again thank you More 

Indianapolis
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 16, 2015

Very warm friendly atmosphere. Hotel staff was very nice, friendly and made you feel welcome. Hot breakfast each morning and a selection of good coffee. My thing is CLEAN! The rooms and hotel dining areas were very clean. We will stay there again if in that part of the country. Wore white socks in our room and you could see... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
tommy_p1979, Manager at BEST WESTERN La Hacienda Inn, responded to this review

hello Ramona W thank you for taking your time to review us regarding you stay at our hotel. we always take time to get steam clean our carpet so guest can walk bear foot. thank you for your survey More 

Lawton, Oklahoma, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 14, 2015

The only nice thing I have to say about this hotel was the staff did the best they could with what they had. Tommy, the "manager" was incomprehensible from the word go. I made my reservation while we were on the road for the next day, with the thought in mind that we would make it that far the next... More 

Was this review helpful? Yes
tommy_p1979, General Manager at BEST WESTERN La Hacienda Inn, responded to this review

hello I am really sorry that we cant cancel the room for you guys but the room was book thru 3rd party an it was past cancellation. the shower curtain was getting clean and as soon as it was ready we put in your room. the bed being not comfortable we took that suggestion and replace the mattress. according to... More 

Travelers are raving about these Kaufman hotels

1 review
1 of 5 stars Reviewed January 7, 2015

Do not stay in this hotel. My friend and I stayed in this hotel from the 26th to the 28th of December, 2014. There were stains all over the room, most notably a 2 ft. diameter stain in front of the couch and possible blood stains in front of the sink. One roach was seen when we first entered the... More 

Was this review helpful? Yes
desitommy2005, General Manager at BEST WESTERN La Hacienda Inn, responded to this review

hello sir, thank you for your review but seems like your review is not accurate. the reason you wrote this review is that you got charge $125.00 for missing linen and towels. you were here for 2 day. you are correct about the stain in the carpet and we all ready taken care of the shampooing. and we are really... More 

Questions? Get answers from hotel staff and past guests. Ask a question

15 photos of this hotel

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Room/suite (8)
Viewed
Bathroom (2)
Viewed
Business center/function rooms (1)
Viewed
Dining (1)
Viewed
Hotel & grounds (3)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question