We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Springhill Suites Houston Katy Mills

Hotel website
Hotel deals
Hotel packages
2501 Texmati Drive, Katy, TX 77494
Special Offer
Mobile Check-In
Book on
TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Springhill Suites Houston Katy Mills
View Map
Add Photo Write a Review

74 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Texas
Level Contributor
105 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed here mostly because it was close to the fields for soccer. The room was fine with exception of lack of beside plugs which is my pet peeve. I had to pull the table out and unplug the clock so that we could plug a phone cord in. The other issue we had was indeed strange. When we got... More 

Helpful?
Thank Holly B
Frisco, Texas
Level Contributor
4 reviews
1 of 5 stars Reviewed 3 weeks ago

We will never stay at this hotel again! Check in was at 3:00-we arrived at 4:15 and were told our room was not ready and it would be a 30 minute wait! Not something you want to hear after traveling all day. Paper thin walls between rooms. Air conditioning in room was horrible! Rooms was very hot so we turned... More 

Helpful?
Thank Sheri S
Laredo, Texas
1 review
5 of 5 stars Reviewed January 4, 2016

I stayed at Springhill Suites several times and have dealt with the manager Stephanie Garza on several occasions she is very professional and understanding person. I have even seen her deal with guest out of hell that have no manners and feel like everything should be given to then for free, some even not owning up to their own errors.... More 

Helpful?
Thank oscar22salinas
Las Vegas, Nevada
Level Contributor
427 reviews
138 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
4 of 5 stars Reviewed December 31, 2015

Stayed 2 nights here on business. Room was fine with no kitchen and that's OK with me. If you need a kitchenette, make sure you book on with it. Good location, close to I-10 and next to Katy Mill mall. Make sure you try the Los Cucos Mexican restaurant in the mall. Good food and reasonable price. Room was clean,... More 

Helpful?
Thank Tom Y
Aubrey
1 review
1 of 5 stars Reviewed December 30, 2015 via mobile

Sadly, we didn't even stay here. We were looking late at night for a place to stay using our smart phone. We looked at this location and went through all the prompts to secure a room for the night. The app froze and we never were able to hit confirm. So we ventured to another location (same company, just down... More 

Helpful?
Thank Rachel H
Missouri City, Texas
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 15, 2015

The Springhill Suites, Katy, TX is in a great location. Easy access to I-10 Highway and walking distance to Katy Mills mall. A nice variety of restaurants both in walking distance and a short drive away. However the this Marriott chain hotel was a little disappointing for me. The room did not smell fresh upon entering but had a less... More 

Helpful?
Thank Johnnie L
Edmonton, Canada
Level Contributor
159 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed November 19, 2015 via mobile

Stayed here for a friend's wedding and have no complaints. Room was comfortable, as were the beds (and I have chronic back pain). The check-in went well and staff were nice. Continental breakfast was the typical but there's a Denny's right across the parking lot where we had a nice hot breakfast. Would totally stay here again.

Helpful?
Thank Bethums
Katy, Texas
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 15, 2015

This is a Great Hotel to stay the night or extended stay. The suite was fantastic. Very clean and lot of room. Staff are friendly as well. Breakfast bar is lacking a little bit but overall a very nice place.

Helpful?
Thank SoStefani
Cape Coral, Florida
Level Contributor
366 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed November 11, 2015

Nice, clean property. I am a big fan of this brand and this location did not disappoint. The hotel is modern and very nicely appointed. It is located very near a major customer of mine so the location is nice!

Helpful?
Thank Charles1019
FESTUS
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed November 11, 2015

This is a nice place and well run. No complaints at all in that regard. However we prebooked our room and paid in advance. Checkout was normal and we were on our way. A few days later while reviewing my cc bill I noticed a charge from the hotel for 444+ dollars. I called immediately and was told they would... More 

Helpful?
Thank RANDY H
Questions? Get answers from hotel staff and past guests. Ask a question

25 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (7)
Viewed
Dining (1)
Viewed
Room/suite (2)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (2)
Viewed
Room/suite (7)
Viewed
Dining (1)
Viewed
Hotel & grounds (3)
Viewed
Other (3)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Katy hotels
0.1 mi away
Country Inn & Suites By Carlson, Katy (Houston West)
0.8 mi away
Homewood Suites by Hilton Houston / Katy Mills Mall
0.4 mi away
Residence Inn Houston Katy Mills
Show Prices
Show Prices
Show Prices
0.3 mi away
Comfort Suites at Katy Mills
0.1 mi away
Hilton Garden Inn Houston West Katy Mills
0.7 mi away
Courtyard Houston Katy Mills
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay