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Springhill Suites Houston Katy Mills

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2501 Texmati Drive, Katy, TX 77494
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Springhill Suites Houston Katy Mills
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Springhill Suites Houston Katy Mills
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56 Reviews from our TripAdvisor Community

Traveler rating
    17
    15
    13
    5
    6
See reviews for
11
7
6
24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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Stratford, Connecticut
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We were visiting relatives in Katy after a cruise out of Bayport. The hotel was nice, clean and modern. The room had two double beds and a separate sitting area with desk. They had a free breakfast buffet in the morning.

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Kansas City, Missouri, United States
Contributor
13 reviews 13 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Didn't have a reservation, but they were able to accommodate me for the night. Hotels in area seemed pretty booked for a weekday, so I was glad I could get a room. Ok staff, not super friendly. Breakfast was good. Rooms were definitely dated, but clean. They charged for happy hour, which is usually free at Spring Hill, so I'm... More 

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Jackson, Mississippi
Top Contributor
73 reviews 73 reviews
30 hotel reviews
43 helpful votes 43 helpful votes
1 of 5 stars Reviewed April 28, 2015

Stayed 5 days on business trip, room was clean, breakfast was fine,,I was ready to give this a 4 or 5 ....... Until this .... Upon leaving, I didn't check bill carefully, as it the total seemed about right, but after arriving home I discovered 2 alcoholic beverage charges incurred the night prior to my departure. I had no idea... More 

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Contributor
17 reviews 17 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 19, 2015

Great rates,free breakfast & kitchenette in room, nice location if youre going to be in Katy area. Next to freeways, close to major attractions like Stadium & all major freeways. My room had a king size bed and a very nice pull out sofa bed

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 14, 2015 via mobile

There are two other hotels right next to this one. Stay at either. Do not stay here. The pool was not working and they really did not care. Checked in at noon. Tried to watch some TV at 9PM and it did not work. I was told by the evening staff that I (the customer) should have checked it out... More 

Was this review helpful? Yes 1
Omaha, Nebraska
2 reviews
5 of 5 stars Reviewed February 16, 2015

The hotel staff was very accommodating. Our Suites were clean and comfortable and the Breakfast was very good. We had 2 rooms for one night. I didn't care for the authorization amount on the credit card, it was almost double the amount of each room, so my advice is to budget accordingly.

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West Grove, Pennsylvania
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 9, 2015

When I booked our room the description states it would have 1 bedroom suite with 2 double beds and a pull out sofa in the living room. In actuality this is just a standard hotel room with 2 beds and small living area with a sleeper sofa. The bedroom is not separate, no door between. The 2 areas share a... More 

Was this review helpful? Yes 1
Seminole
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed December 8, 2014

This hotel continues to spiral downward. We have stay here several times before and until this stay, we have not bee disappointed. This stay however was a different story. 1. Noted the maids opened multiple rooms up and left unattended while off doing something else other than cleaning the rooms. 2. Noted no ice maker existed for the 1st floor... More 

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Top Contributor
80 reviews 80 reviews
35 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed November 24, 2014

Very appealing hotel. Exceptionally clean. Service was excellent. Very convenient to shopping and dining, all within walking distance. Breakfast offerings were diverse and were well prepared. Outdoor pool very refreshing considering the climate in Houston in July.

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Boston, Massachusetts
Contributor
18 reviews 18 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 27, 2014 via mobile

I was not impressed with this hotel AT ALL! One night I used an in-room blanket provided by the hotel, then left it sitting on my suitcase in hopes that, as I've come to expect at most hotels, the staff would fold and put it back in the closet. It stayed on my suitcase for three days. I finally left... More 

Was this review helpful? Yes 1
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