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Residence Inn Houston Katy Mills

3.0 of 5 25401 Katy Mills Parkway, Katy, TX 77494
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Certificate of Excellence 2014
Residence Inn Houston Katy Mills
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Residence Inn Houston Katy Mills
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56 reviews from our community

Traveler rating
    39
    14
    1
    0
    2
See reviews for
22
10
2
19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Arlington, VA
Contributor
16 reviews 16 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We traveled to Katy for a wedding with our five month old son. The room was great and had everything that we needed. Our son is on formula and the full kitchen was great to have. We were able to use the sink to wash bottles and keep the formula cold in the refrigerator. The location was great too. There... More

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Schulenburg, Texas
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 23, 2014

Perfect from check in to check out! Beautiful hotel room, more like an apartment. Love this hotel and I can't wait to return. Comfy bed, fully equipped kitchen, nice lighting and furnishings. Clean and fresh.

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Fairview, Texas
Top Contributor
66 reviews 66 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 10, 2014

The lobby and eating areas are stylishly modern and beautifully done. Better yet, the rooms are outstanding--roomy, comfortable and even a bit luxurious. The only downsides to the location are the slow elevators and the very, very long hallways leading to rooms. However, front desk personnel have always been top notch and it's nice to have a service where you... More

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Calgary, Canada
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 17, 2014

The rooms were large spacious and clean and the breakfast was excellent! Right next to great shopping too! You need to rent a car if you are going to do things in Houston but it is not to long a drive to anywhere (unless you get stuck in rush hour)

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Katy, Texas
Contributor
20 reviews 20 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed July 17, 2014

You state you are pet friendly, however after I get there you tell me it cost $100 to have a pet....and it is NOT refundable. I do not call that pet "friendly". You obviously do not really want pets. I would have been nice if you had just stated that in your website up front.

Was this review helpful? Yes 3
Soyoung A, Manager at Residence Inn Houston Katy Mills, responded to this review

Good day, Thank you for choosing Residence Inn by Marriott Katy Mills as your accommodation. I do apologize for inconvenience for the pet cleaning fee that you weren't aware of. Please do understand when we accept pets; it is Marriott standard that we have to deep clean the room for the next guest which requires drapery cleaning, carpet shampooing, soft... More

Dallas, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 1, 2014

I travel for business and had a late meeting at the Petro Skills location close to the hotel. The class unfortunately ran longer than expected so i asked for a late check out. I was told that a late checkout is not possible because they are sold out for that night and my wife and i were forced to leave... More

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Soyoung A, General Manager at Residence Inn Houston Katy Mills, responded to this review

Dear Mr. Ken, Thank you for taking your time to share your experience with the Residence Inn Houston Katy Mills. Please accept our sincere apologies for the inconvenience you and your family experieced for not having late check out. Unfortuantely, the late check out is based our our availiabity to make sure the rooms are clean on timely mannered. You’re... More

Sellersburg, Indiana
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 28, 2014

We stayed 3 nights and thought for sure that sometime during the visit we would have something that would take the rating down from perfect. We stayed in a king studio on the first floor and it was clean, quiet and decorated nicely. The staff was pleasant and breakfast was wonderful all three mornings. We really liked the eggs with... More

Was this review helpful? Yes 1
Boerne, Texas
Senior Contributor
31 reviews 31 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 19, 2014

We stayed last night and trust to form it was a very nice stay. Excellent bed, excellent breakfast, and even though the property was full it was really quiet. The eggs were fantastic so whomever is doing the cookin needs a raise.

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Los Angeles, California
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 18, 2014

Updated Residence Inn with great proximity to shopping, freeway etc. The layout is much improved over the old style and the finishes are very nice (granite, stainless steel in kitchen). Good workout room Good breakfast set up Fast wifi Comfortable bed Helpful and friendly staff My only complaint was the crappy people that were staying above me that chose 1am... More

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NS
Contributor
13 reviews 13 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 23, 2014

Stayed 3 nites while on vacation. Front desk staff was very helpful extending reservations, etc. Property is next to Katy Mills Factory Outlets. Breakfast was outstanding. Managers reception served a a light dinner and drinks for us. Room was very good, Essentially a new property.

Was this review helpful? Yes 1
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Additional Information about Residence Inn Houston Katy Mills

Address: 25401 Katy Mills Parkway, Katy, TX 77494
Location: United States > Texas > Texas Gulf Coast > Katy
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Houston Katy Mills 3*
Number of rooms: 126
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Also Known As:
Residence Inn Houston Katy Mills Hotel Katy

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