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Residence Inn Houston Katy Mills

3.0 of 5 25401 Katy Mills Parkway, Katy, TX 77494
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Certificate of Excellence 2014
Residence Inn Houston Katy Mills
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Residence Inn Houston Katy Mills
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63 reviews from our community

Traveler rating
    43
    15
    3
    0
    2
See reviews for
23
11
3
21
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed for 3 nights recently and found this Marriott property to be a very nice experience, considering it was across from shopping center. That made my wife quite happy, but I could do without. The rooms were spacious and well kept, the staff friendly and helpful. An unexpected surprise was the complimentary, rather complete and tasty breakfast offered downstairs... More 

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Austin, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Pros: Great location next to mall and I-35 but tucked away from the busy streets Very clean in the rooms and the general areas - lobby, hallways Exterior is well kept Staff was prompt and friendly Breakfast was great value: scrambled eggs/sausage patties/waffles/country potatoes/pancakes/fresh fruit/bagels --- good value for price

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Kingwood, Texas
Top Contributor
54 reviews 54 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had two rooms on Saturday night for a wedding. My husband and I stayed in the King Studio. Very spacious and more that comfortable for the 2 of us. Also had a two bedroom room which was also very nice.

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San Antonio, Texas
Top Contributor
158 reviews 158 reviews
37 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel rooms are very spacious, and well designed. I loved the room. I've lived in an efficiency apartment that was smaller than this room. The staff was great except I had a little trouble finding someone at the front desk when I checked in. I spent 1 night there the week before Thanksgiving. They had a guy frying turkeys... More 

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Elyria, Ohio
Top Contributor
68 reviews 68 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 19, 2014

Stayed for three days at this hotel. The beds were so comfortable. Really liked having the separate bedroom. Having a kitchen was nice too. This was hotel #5 on a three week western road trip and by far the best! The breakfast was good with lots of choices and real eggs!

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Top Contributor
67 reviews 67 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed November 6, 2014 via mobile

The rooms are so good in general. The problem for my is the noise. I was sleeping in front of AA machine, terrible. The breakfast is terrible is ever the same. The hotel is in front of the mall and could be an option if you would like to spend some time there.

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Soyoung A, Manager at Residence Inn Houston Katy Mills, responded to this review

Thank you very much for your feedback. I do sincerely apologize that you had rough night of sleep due to noise. We will look into our breakfast items along with the rotational items we serve daily. Residence Inn by Marriott provides rotational breakfast menu we have to abide to ensure to provide variety of menu offering to our guests. Again,... More 

Alpharetta, Georgia
Top Contributor
112 reviews 112 reviews
48 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed October 22, 2014

For years I was a HiltonHonors loyal customer. After several bad experiences I switched all my stays, and my Teams stays to Marriott. I am still feeling out which brand I prefer. This is my first stay at a Residence Inn. Stayed here based on Trip Advisor reviews over their sister hotel a few blocks away. The guest check in... More 

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Soyoung A, General Manager at Residence Inn Houston Katy Mills, responded to this review

Good day, Thank you for staying at Residence Inn by Marriott Katy Mills as your recent accommodation. I am so sorry to hear that your stay was just “average”. Our mission is to make sure each and every guest has memorable stay at Residence Inn Katy TX. I will definitely communication with my maintenance and housekeeping departments to make sure... More 

Arlington, VA
Contributor
16 reviews 16 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 14, 2014

We traveled to Katy for a wedding with our five month old son. The room was great and had everything that we needed. Our son is on formula and the full kitchen was great to have. We were able to use the sink to wash bottles and keep the formula cold in the refrigerator. The location was great too. There... More 

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Schulenburg, Texas
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 23, 2014

Perfect from check in to check out! Beautiful hotel room, more like an apartment. Love this hotel and I can't wait to return. Comfy bed, fully equipped kitchen, nice lighting and furnishings. Clean and fresh.

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Fairview, Texas
Top Contributor
71 reviews 71 reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 10, 2014

The lobby and eating areas are stylishly modern and beautifully done. Better yet, the rooms are outstanding--roomy, comfortable and even a bit luxurious. The only downsides to the location are the slow elevators and the very, very long hallways leading to rooms. However, front desk personnel have always been top notch and it's nice to have a service where you... More 

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Additional Information about Residence Inn Houston Katy Mills

Address: 25401 Katy Mills Parkway, Katy, TX 77494
Location: United States > Texas > Texas Gulf Coast > Katy
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Houston Katy Mills 3*
Number of rooms: 126
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Also Known As:
Residence Inn Houston Katy Mills Hotel Katy
Hotel Style:
#3 Family Hotel in Katy
#4 Business Hotel in Katy

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