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Residence Inn Houston Katy Mills

#6 of 16 Hotels in Katy
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25401 Katy Mills Parkway, Katy, TX 77494
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1 room 1 guest
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Residence Inn Houston Katy Mills
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84 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Conway, Arkansas
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We travelled to the Houston area to attend a wedding and this hotel was where the guests were staying. Check in was fast and the front desk and all the employees that we encountered were nice. Our room was spacious and included a mini kitchen area. We only made coffee and used the fridge to store leftovers, but you could... More 

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1 review
5 of 5 stars Reviewed 1 week ago

The room was spacious and comfortable. Fully stocked with everything I needed for a busy stay. They will even do your shopping for you and stock your fridge and pantry. Service was outstanding. Full breakfast buffet in the morning. Free drinks and snacks in the evening. Great pool area with a putting green. Centrally located to multiple big shopping centers... More 

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San Marcos, Texas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The room was huge. It had a mini kitchen and a mini living room area. Bathroom was a little small but the room was beautiful and pretty. The check in girl made it clear that I was bothering her. The pool was nice and clean. Also I had to contact the manager prior to visit because I double booked by... More 

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Benton, Arkansas
2 reviews
2 of 5 stars Reviewed 4 weeks ago

The front desk staff was very rude and not very accommodating at all. I was here for 4 days for my Anniversary. I planned on haveing a stove. I called 3 months in advance and made reservations. I was told by a staff at the property every room has ovens. WRONG. I ASKED FOR 30 MIN LATER C/O. I was... More 

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Soyoung A, Manager at Residence Inn Houston Katy Mills, responded to this review

Good day, Thank you for choosing Residence Inn by Marriott Katy Mills as your accommodation. We apologize that we weren't able to accommodate with your request regards to the oven in the suite. Only larger suites have the oven in the room and unfortunately our central reservations desk failed to pass on the right information. We will definitely share this... More 

Saucier, Mississippi
2 reviews
2 of 5 stars Reviewed 4 weeks ago

We were there 2 nights for a wedding and the room was never cleaned. The pool was hot, filthy and never checked. It was the end of July and the pool was lukewarm. You could see bugs floating in the water and there was debris on the bottom of the pool. The rooms were nice but some had a bad... More 

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Soyoung A, Manager at Residence Inn Houston Katy Mills, responded to this review

Good day, Thank you for choosing Residence Inn Katy Mills as your accommodation. We sincerely apologize for not servicing your room for the two days. This has been passed on to my housekeeping manager for the further investigation. We have shared your feedback with appropriate staff and with each department heads and used as our valuable training moments. More 

Orlando, Florida
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Accommodation: The rooms are spacious and clean. The air-conditioning worked great, quiet and even throughout the 2 rooms. We loved the kitchen, with full-size refrigerator, microwave oven and electric stove. The dining set, silverware and cooking/kitchen utensils also came in handy. We have toddlers so the setup was perfect for us to make some home-made meals for them, as well... More 

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San Antonio, Texas
Level Contributor
3 reviews
5 of 5 stars Reviewed July 5, 2015

Staff is very welcoming and helpful with recommendations of things to do. The rooms are spacious and the bed was super comfortable. Also located right next to the Katy Mills mall. Went out and came back to a super cleaned room, which I only asked for more towels. Whenever in the area again, will definitely stay here again.

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Corpus Christi, Texas
Level Contributor
122 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed July 2, 2015

Me and my wife were going to a wedding in Katy and this was one of the hotels on the invitation. First time staying at a Residence Inn and after this visit it wont be the last. It's located not far from the interstate and right across the street from Katy Mills Outlet Mall and many restaurants, also it was... More 

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Corvallis, Oregon
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 30, 2015 via mobile

Stayed on business for one night, the room was spacious and comfortable bed. Hotel staff was helpful and courteous. A lot of people hanging in the outdoor space nice gathering area by the pool. Breakfast was well stocked.

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Houston, Texas
1 review
5 of 5 stars Reviewed June 28, 2015

After a three night stay at this wonderful abode of a hotel, I find myself repeating the same word over and over again-- wow!!! Not only was I amazed by the hotel's surroundings as the heart of the night life of Atlantic Avenue and the sandy shore of the beach, but the inner workings of the hotel left me speechless.... More 

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