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All 14 Katy hotels

Residence Inn Houston Katy Mills

3.0 of 5 Hotel   |   25401 Katy Mills Parkway, Katy, TX 77494
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94%
Ranked #5 of 14 hotels in Katy
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
happytraveller593 Calgary, Canada
  • Overview
  • Reviews (52)
  • Photos (29)
  • Amenities
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  • Room tips (14)
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52 people have reviewed this hotel

Traveler rating
    35
    14
    1
    0
    2
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20
10
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18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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English first
Calgary, Canada
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

The rooms were large spacious and clean and the breakfast was excellent! Right next to great shopping too! You need to rent a car if you are going to do things in Houston but it is not to long a drive to anywhere (unless you get stuck in rush hour)

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Katy, Texas
Contributor
20 reviews 20 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

You state you are pet friendly, however after I get there you tell me it cost $100 to have a pet....and it is NOT refundable. I do not call that pet "friendly". You obviously do not really want pets. I would have been nice if you had just stated that in your website up front.

Was this review helpful? Yes 1
Soyoung A, Manager at Residence Inn Houston Katy Mills, responded to this review

Good day, Thank you for choosing Residence Inn by Marriott Katy Mills as your accommodation. I do apologize for inconvenience for the pet cleaning fee that you weren't aware of. Please do understand when we accept pets; it is Marriott standard that we have to deep clean the room for the next guest which requires drapery cleaning, carpet shampooing, soft... More

Dallas, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I travel for business and had a late meeting at the Petro Skills location close to the hotel. The class unfortunately ran longer than expected so i asked for a late check out. I was told that a late checkout is not possible because they are sold out for that night and my wife and i were forced to leave... More

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Soyoung A, General Manager at Residence Inn Houston Katy Mills, responded to this review

Dear Mr. Ken, Thank you for taking your time to share your experience with the Residence Inn Houston Katy Mills. Please accept our sincere apologies for the inconvenience you and your family experieced for not having late check out. Unfortuantely, the late check out is based our our availiabity to make sure the rooms are clean on timely mannered. You’re... More

Sellersburg, Indiana
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 28, 2014

We stayed 3 nights and thought for sure that sometime during the visit we would have something that would take the rating down from perfect. We stayed in a king studio on the first floor and it was clean, quiet and decorated nicely. The staff was pleasant and breakfast was wonderful all three mornings. We really liked the eggs with... More

Was this review helpful? Yes 1
Boerne, Texas
Senior Contributor
31 reviews 31 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 19, 2014

We stayed last night and trust to form it was a very nice stay. Excellent bed, excellent breakfast, and even though the property was full it was really quiet. The eggs were fantastic so whomever is doing the cookin needs a raise.

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Los Angeles, California
Contributor
14 reviews 14 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 18, 2014

Updated Residence Inn with great proximity to shopping, freeway etc. The layout is much improved over the old style and the finishes are very nice (granite, stainless steel in kitchen). Good workout room Good breakfast set up Fast wifi Comfortable bed Helpful and friendly staff My only complaint was the crappy people that were staying above me that chose 1am... More

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NS
Contributor
13 reviews 13 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 23, 2014

Stayed 3 nites while on vacation. Front desk staff was very helpful extending reservations, etc. Property is next to Katy Mills Factory Outlets. Breakfast was outstanding. Managers reception served a a light dinner and drinks for us. Room was very good, Essentially a new property.

Was this review helpful? Yes 1
Keota Iowa
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 21, 2014

We had a 2 bedroom suite and loved it. Staff are very accommodating and friendly. I agree with the other reviews of this facility. It had a basketball court which my grandson just loved. You don't see that often. The grill also allowed us to cook some of our meals. I thought the rate was very good for what we... More

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Gonzales, Texas, Usa
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 18, 2013

great location, walking distance to the katy mills mall and direct access I10, great breakfast, quiet hotel, 2 bedroom suite was very spacious and clean, furnishings very up to date, would definitely stay here again

Was this review helpful? Yes 4
Morinville, Alberta
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed December 13, 2013

This is a very nice hotel situated next to Katy Mills. The complementary breakfast was good and the wine in the evening is a nice time to relax in the lobby. The bed was comfortable and the room was clean. I would easily stay here again.

Was this review helpful? Yes 1
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Additional Information about Residence Inn Houston Katy Mills

Address: 25401 Katy Mills Parkway, Katy, TX 77494
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Katy
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Houston Katy Mills 3*
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Also Known As:
Residence Inn Houston Katy Mills Hotel Katy

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style
#3 Family Hotel in Katy #5 Business Hotel in Katy
Hotel Class
Number of rooms
126

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