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Hilton Garden Inn Houston West Katy Mills

#6 of 19 Hotels in Katy
Certificate of Excellence
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2409 Texmati Drive, Katy, TX 77494
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1 room 1 adult
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Hilton Garden Inn Houston West Katy Mills
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319 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Houston West Katy Mills
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Volo, Illinois, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 22, 2015

The Hilton Garden Inn was the site of the training I was participating in. I could have chosen a less expensive hotel, but I am glad that I did not. The management and staff of the hotel was exceptional. In the world in which we live where pride in your work and customer service are rarely important, the Hilton Garden... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Richard L
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 1, 2015 via mobile

This hotel is awesome the front desk was welcoming and very nice. The location was really good as well being tight next to the Katy Mills mall..I had left some things at the hotel and when I called the hotel they were extremely helpful and accommodating they shipped my things to my house and very nice about the whole situation.... More 

Helpful?
1 Thank Farrah S
Longview, Texas, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 20, 2015

Very nice place to stay. Room very clean and quiet. It was easy to find and in a very good location. I have had better prices, but considering the location, it probably was fair. The only thing I was disappointed in was the breakfast and it was good but I have had better Eggs Benedict at other restaurants.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Helen J
Victoria, TX
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed November 17, 2015

I was here for business. Not too far from energy corridor on I-10. Nice, clean place. Quiet and comfortable. Room was modern with a very comfortable bed and clean room. Front desk personnel were very nice and helpful.

Helpful?
1 Thank Aggie93
Bowman, North Dakota
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 12, 2015

We were staying at this hotel for a wedding and close to the venue. We had excellent service from everyone especially at the check-in desk and the breakfast staff in particular. Kudos to Sonia V. and Lillian M. Our transportation for the wedding from the hotel was super and the vehicle was clean and driver accommodating. The rooms were freshened... More 

Helpful?
1 Thank Dave U
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 11, 2015

I have stayed at this Hotel for the last 3 years and found all the staff and services were exceptional. If I had any issues, they were handled quickly and happily. During our conference meeting, we were in need of more pens. When the desk staff was asked if they had any, they went the extra mile to get us... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Becca3146
Dallas, Texas
Level Contributor
62 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed November 7, 2015

Very impressed with the overall facility. I did not expect to see a bar and full service restaurant and was pleasantly surprised. Staff was very personable. Adam (night auditor) was very accommodating to me with the TV in my room did not work properly. The sleep quality of the room was very good. I will definitely stay again.

Helpful?
1 Thank Wayne S
Concord, New Hampshire
Level Contributor
128 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 320 helpful votes
4 of 5 stars Reviewed November 5, 2015

Most everything was pretty good . Strangely the lobby area , bar and dining room was COLD . The rest of the facility was pretty good . The staff in the diningroom area was on top of their game and very friendly

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Turtledreams
Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 26, 2015

I recently has a block of rooms for my son's wedding and I could not have been more pleased. We had torrential rains all weekend so believe me they helped avert a potential disaster. We booked the block with Kim and she was always there if we needed her. Shannon at the front desk bent over backwards to handle the... More 

Helpful?
1 Thank Jackie H
jericho, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 26, 2015

A very nice stay for a short trip. Staff was excellent especially the weekend breakfast chef. He was terrific and really went out of his way for us. The morning breakfast was delicious. Well worth the stay. Hotel was convenient and clean. Very quiet too. I'd definitely stay there again.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Glen W
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