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Hilton Garden Inn Houston West Katy Mills

3.0 of 5 2409 Texmati Drive, Katy, TX 77494
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Certificate of Excellence 2014
Hilton Garden Inn Houston West Katy Mills
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Hilton Garden Inn Houston West Katy Mills
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219 reviews from our community

Traveler rating
    146
    45
    15
    8
    5
See reviews for
79
25
13
78
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn Houston West Katy Mills
See the most recent reviews
Austin, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel staff here is pretty extraordinary. The gentleman who helped me upon checking in and checking out (Dakoda) was exceptional. He acknowledged me by name each time he saw me and always had a genuine smile on his face. The hotel served its purpose as I chose it based on the location given my reason for being in the... More 

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Dallas, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Checked in on Friday afternoon for a wedding that evening. We were asked our preference of location and floor. Very nice touch. As it turned out, our window faced a tire store and I thought there might be a noise issue but, I heard nothing the next morning except some road noise from the nearby highway. Overall, very pleased with... More 

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Louisiana
Top Contributor
64 reviews 64 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Just checked in and the hotel is a gem. Nicest HGI I've stayed at. Clean, refreshing after a long day of work. The room is stylish and extremely convenient. Great for all types of travel. Of note, right behind the hotel is a car care center, there is a Starbucks a block away and the mall with a cinema is... More 

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Hot Springs
2 reviews
5 of 5 stars Reviewed January 29, 2015

We were in town for a wedding. Perfect place to stay. They ran a shuttle to the venue. Bar was available for the after party. The next morning we all met for breakfast before we headed our separate ways. Breakfast was awesome and all of the staff were very helpful. Called us by name.

Review collected in partnership with Hilton Garden Inn

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1 review
3 of 5 stars Reviewed January 11, 2015

The guest service was friendly. Unfortunately I had a misfortune of leaving a piece of jewelry behind on the nightstand. Called a few hours later when I realize it. Only to find the housekeep was never honest enough to turn it in. The house keeper was named Debbie.

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austin
Top Contributor
100 reviews 100 reviews
15 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed January 7, 2015

Location is everything! Stayed here while attending a wedding in Brookshire. Comfortable,] bedding with adjustable comfort....wish we could take one home! Hotel staff at the front desk are wonderful and helpful with all our needs. Right across the street from Katy Mills Outlet Mall for those who shop. Convenient walking to lots of food venues.

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Austin, TX
Top Contributor
121 reviews 121 reviews
43 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed January 7, 2015

We stayed here one night on our way back home from Florida. We had previously stayed here a couple of years ago and there when the hotel was new and there was no wear on the hotel in the time passed...still looked new. There is a small bar/restaurant on site that we did not try on our last visit, but... More 

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statesboro, ga
Top Contributor
59 reviews 59 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed January 1, 2015 via mobile

Stayed for 2 nights,attending a wedding. Even though they were full we got great service, breakfast good and staff was friendly and helpfull. I could not ask for a better place to stay. We haven't stayed at a Hilton in awhile but due to such a good stay here we booked a Hilton in Mobile on our way home.

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2 reviews
5 of 5 stars Reviewed December 5, 2014

We always stay in the Garden Inn when visiting family in Katy, Texas. First it's convenient. Second it is very clean. Third the staff is very friendly, approachable, and professional. They are willing to help and do offer to help if they see something to help with. We very much enjoy our stays at this and all Hilton hotels.

Review collected in partnership with Hilton Garden Inn

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Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 4, 2014

Book hotel for 4 nights, I check out after 1 night. The hotel is nice and clean, but the beds are horrible they are hard as the floor. Next to a very busy highway you felt you where sleeping in the middle highway . Is a common complain . Horrible night never will stay here again. 😵😲😟

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Additional Information about Hilton Garden Inn Houston West Katy Mills

Address: 2409 Texmati Drive, Katy, TX 77494
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Katy
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Houston West Katy Mills 3*
Number of rooms: 101
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Also Known As:
Hilton Garden Inn Houston West Katy Mills Hotel Katy
Hotel Style:
#1 Romantic Hotel in Katy
#1 Best Value Hotel in Katy
#2 Business Hotel in Katy
#3 Family Hotel in Katy

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