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Hilton Garden Inn Houston West Katy Mills

3.0 of 5 2409 Texmati Drive, Katy, TX 77494
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Hilton Garden Inn Houston West Katy Mills
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Hilton Garden Inn Houston West Katy Mills
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201 reviews from our community

Traveler rating
    135
    40
    13
    8
    5
See reviews for
72
25
12
73
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn Houston West Katy Mills
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Amherst, Ohio
Contributor
16 reviews 16 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 11, 2014

Although I highly recommend a stay here, I need to tell you to leave your bed set on hard and king size is only about 74"--about 5 " shorter than ours at home. 1st night on soft was horrid--2nd on hard was divine--one of the best beds ever. Clean, and very nice staff. Fairly good food for a free breakfast... More 

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Arlington, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 10, 2014

Accommodations were very good to excellent as is typical of Garden Inns. My only complaint is that the pantry was only stocked with sugary snacks, no soup, cereal, milk or frozen dinners that are usually available at other Garden Inns.

Review collected in partnership with Hilton Garden Inn

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Eagan, United States
1 review
5 of 5 stars Reviewed November 8, 2014

This hotel was great. Amenities were fine and the staff was outstanding. The gentleman at the front desk even remembered my name and used it every time I came back to the hotel. Breakfast is not free and that is the only thing that would make this hotel better.

Review collected in partnership with Hilton Garden Inn

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Columbus, Ohio
1 review
5 of 5 stars Reviewed November 2, 2014

The hotel was beautiful furnished, affordable and close to many restaurants. Pool and workout room we great. Bed and linens very nice. Very nice having waster and Juice in the lobby all day, also fresh baked cookies in the afternoon

Review collected in partnership with Hilton Garden Inn

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NONE YA BUSINESS, United States
1 review
1 of 5 stars Reviewed October 30, 2014

They just bill you without you even authorizing the charges. When you ask for break down of the charges, they say they can't get them till the owner gets there. I asked for the charge o be reversed till we got it resolved, they said tey can't do that either. Worst hotel/customer service experience i have ever encountered. What's the... More 

Review collected in partnership with Hilton Garden Inn

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Frisco, United States
1 review
5 of 5 stars Reviewed October 29, 2014

I have stayed in this HGI several times in 2014 while traveling to the Houston area on business. Hotel is clean, up to date and super staff. This is my "go to" when in this area. Good variety of shops/restaraunts in the nearby area.

Review collected in partnership with Hilton Garden Inn

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Damascus, United States
2 reviews
3 of 5 stars Reviewed October 28, 2014

The hotel is just ok. Breakfast is edible, but nothing too great. The bar was ok. The bed was the most uncomfortable bed I have ever slept on. the location is ok because there are some chitty restaurants nearby

Review collected in partnership with Hilton Garden Inn

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Grapevine, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 27, 2014

The staff knows what good customer service is. Always helpful and accommodating. Never had a bad experience there, and I stay there every other week. Rooms are clean, as are the bathrooms. Great little fitness center, and the restaurant has good food. Always ask what their food specials are. The chef is good.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed October 27, 2014

The Hilton Garden Inn is a lovely hotel. Kyle, the Front Desk Manager was beyond helpful during our check-in and out process. I was there for a wedding, and the location was perfect. The atmosphere in the hotel was magical, very well decorated inside and the rooms were as comfortable as they can be. I highly recommend staying at this... More 

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Austin, United States
2 reviews
5 of 5 stars Reviewed October 26, 2014

Great hotel, clean and comfortable. Price point excellent for the weekend. Weekdays in any Houston hotel has got out of hand so weekends not bad. If you're a light sleeper make sure to ask for a room away from freeway, not a problem for me.

Review collected in partnership with Hilton Garden Inn

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Additional Information about Hilton Garden Inn Houston West Katy Mills

Address: 2409 Texmati Drive, Katy, TX 77494
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Katy
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Houston West Katy Mills 3*
Number of rooms: 101
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Also Known As:
Hilton Garden Inn Houston West Katy Mills Hotel Katy
Hotel Style:
#1 Best Value Hotel in Katy
#1 Romantic Hotel in Katy
#3 Business Hotel in Katy
#5 Family Hotel in Katy

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