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Hilton Garden Inn Houston West Katy Mills

#8 of 16 Hotels in Katy
Certificate of Excellence
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2409 Texmati Drive, Katy, TX 77494
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1 room 1 guest
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Hilton Garden Inn Houston West Katy Mills
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272 Reviews from our TripAdvisor Community

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    164
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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    (54)
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There are newer reviews for Hilton Garden Inn Houston West Katy Mills
See the most recent reviews
Corpus Christi, Texas
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here on the "spur of the moment" because of car trouble. The hotel is in a great location, very nice, and all of the hotel employees we encountered were very friendly and accommodating. The hotel has a small restaurant with a limited menu. Great tasting food but a little pricey. Plenty of hot water for a long shower,... More 

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Houston, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We booked a block of rooms for my daughter's wedding - everything was wonderful from the front desk to the bar to the shuttle service. Made the weekend easy and GREAT experience for all out-of-town guests. Thank you!!!

Review collected in partnership with Hilton Garden Inn

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Houston, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

They shuttled us to and from the wedding venue and the drivers were patient and friendly. The rooms were great. The bartender was terrific - dealing with a bunch of drunk Aggies right up to closing time. Pool and hot tub were clean and refreshing, although the towels were rather small.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Staff is very friendly, rooms as in all Garden Inns. The meeting rooms need an update: poor lighting and equipment not state-of-the-art. The I10 is just a few yards away, so it can be a bit noisy. If you leave too late in the morning for Houston then you need to be prepared to fight the traffic. Great location for... More 

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Kill Devil Hills NC
2 reviews
3 of 5 stars Reviewed July 24, 2015

I always stayed at this hotel in the past. I noticed a definite degrade in the quality of service in this hotel. This trip the bed was uncomfortable, noisy children, not greeted with the familiar hilton honors welcome packet of 2 bottles of water.

Review collected in partnership with Hilton Garden Inn

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Edinburg, Texas
Level Contributor
35 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed July 21, 2015

I stayed at this property when I found myself staying longer than I expected at Katy Mills outlet mall. Every aspect of this hotel was excellent. This was my first stay at a Hilton Garden Inn in well over 10 years, so I didn't know what to expect. My Hilton Honors Gold status got me free breakfast, and that was... More 

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Dallas, Texas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 20, 2015

Great Beds, there was a lot of highway noise, walls thin, rooms let in a lot of light, toilet had small leak so it ran on and off all night....many other choices in area. The $150.00 was including taxes.

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Dallas, Texas
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 18, 2015

Not knowing Katy, TX very well and traveling all day. It was a treat to have a friendly face greet me and welcome me to Hilton Garden Inn. The lady not only got off the phone when she saw me coming but also offered me either room temp or fridge temp bottled water. I would highly recommend getting the Evolution... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed July 17, 2015

The hotel had pressure mattresses. We stayed in a double queen. Both mattress have dual setting, Soft -firm, the mattresses were defective. When you get on the mattress the air deflates until it is resting on the support for the frame. This is about 5-6 inches. So, we have this huge indention in the bed, like laying in a huge... More 

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Atlanta, Georgia
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 8, 2015

This is a relatively new property, with solid amenities for business travelers. The rooms are clean and smell fresh, the hotel stocks Noxzema toiletries in the bathroom, and each room is equipped with a Keurig machine and a selection of K-Cups. There is free wi-fi, and breakfast is served each morning. Katy, TX is no one's idea of a tourist... More 

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