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Hilton Garden Inn Houston West Katy Mills

3.0 of 5 2409 Texmati Drive, Katy, TX 77494
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Certificate of Excellence 2014
Hilton Garden Inn Houston West Katy Mills
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Hilton Garden Inn Houston West Katy Mills
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194 reviews from our community

Traveler rating
    133
    38
    11
    7
    5
See reviews for
67
24
12
72
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Hilton Garden Inn Houston West Katy Mills
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Grapevine, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The staff knows what good customer service is. Always helpful and accommodating. Never had a bad experience there, and I stay there every other week. Rooms are clean, as are the bathrooms. Great little fitness center, and the restaurant has good food. Always ask what their food specials are. The chef is good.

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2 reviews
5 of 5 stars Reviewed 4 weeks ago

The Hilton Garden Inn is a lovely hotel. Kyle, the Front Desk Manager was beyond helpful during our check-in and out process. I was there for a wedding, and the location was perfect. The atmosphere in the hotel was magical, very well decorated inside and the rooms were as comfortable as they can be. I highly recommend staying at this... More

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Austin, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Great hotel, clean and comfortable. Price point excellent for the weekend. Weekdays in any Houston hotel has got out of hand so weekends not bad. If you're a light sleeper make sure to ask for a room away from freeway, not a problem for me.

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Reisterstown, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed October 20, 2014

Very nice, modern hotel in Katy Texas. Comfortable bed. Nice pool and hot tub. Excellent breakfast. Very clean and well maintained facility. Friendly staff. Convenient business office. More towels would have been a plus.

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Oklahoma City, United States
1 review
5 of 5 stars Reviewed October 17, 2014

Our wedding party was given a good group rate with all the amenities of full price. The staff, food, room and service were excellent. They were also very helpful with shuttle service. The beds were very comfy. I was glad we chose the Hilton instead of some other clo9se hotels in the area because it was much nicer. We had... More

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Oklahoma City, Oklahoma, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 15, 2014

We had a group of 12 people, 6 rooms, 3 different check-in dates. The reservation experience, check-in, stay, and check-out were all EXCELLENT. Smooth, no problems, friendly and helpful staff, clean and quiet rooms, good beds. Great location right off the highway with the Katy Mall practically next door, Walmart, restaurants, etc in the same area. Will stay there again... More

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Oklahoma City, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 15, 2014

The staff was great as well as the room and breakfast offering. The location was a little difficult to get to but it wasn't a problem. The hotel is very close to a great mall and we enjoyed our visit.

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Falls Church, Virginia
Contributor
12 reviews 12 reviews
7 hotel reviews
139 helpful votes 139 helpful votes
3 of 5 stars Reviewed October 8, 2014

I spent two nights at this hotel recently. The staff were extra friendly, but I think their training ends at smiles and apologies and I never felt they actually got it. After I checked in and unpacked, I discovered the deadbolt on the door was broken and the metal flap that is their version of a slide lock was held... More

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Dallas, Texas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 6, 2014

I spent a week at this hotel property and had a good stay overall. I did have an issue with a flying bug the first night but after that was resolved there were no reoccurences. At first my bed was too firm but after turning the air dial it was much more comfortable. The staff were friendly and helpful. The... More

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Katy, United States
1 review
2 of 5 stars Reviewed September 30, 2014

At arrival to our room, there was trash from previous guest under our bed. The mattress of the king bed was very hard and the from was not secure so it made loud noises every time you moved. The hot water in the shower would not stay hot during use.

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Additional Information about Hilton Garden Inn Houston West Katy Mills

Address: 2409 Texmati Drive, Katy, TX 77494
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Katy
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Houston West Katy Mills 3*
Number of rooms: 101
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Also Known As:
Hilton Garden Inn Houston West Katy Mills Hotel Katy

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