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Hilton Garden Inn Houston West Katy Mills

#5 of 15 Hotels in Katy
Certificate of Excellence
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2409 Texmati Drive, Katy, TX 77494
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Hilton Garden Inn Houston West Katy Mills
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Hilton Garden Inn Houston West Katy Mills
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241 reviews from our community

Traveler rating
    157
    47
    21
    8
    8
See reviews for
90
29
13
83
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn Houston West Katy Mills
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houston, texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I am a snob when it comes to hotels and like to stay at places where I feel comfortable walking around barefoot. This Hilton Garden Inn in Katy, Texas fit this criteria. The hotel was clean and very comfortable. The cookies and wine offered at happy hour were a welcome surprise when we checked in. The front desk staff was... More 

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Covington, United States
1 review
3 of 5 stars Reviewed April 13, 2015

Far below expectations for a Hilton Garden Inn. Bathroom was tiny with the toilet facing right into the door. The bed felt like a sheet of plywood covered by a blanket. The air conditioner worked as an alarm every time it kicked on with a load noise. People outside of the building at 2:30 in the morning sounded like they... More 

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Quincy, Illinois
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 10, 2015

We were in Houston for our Newphew's wedding. The rooms were clean, beds were okay nothing great. Service was great. Wifi was not very good. Never more than 2 bars at any time. Breakfast was outstanding. Rooms not very quite. Could hear what sounded like water running down the wall all the time. Stayed in better places for less money.

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 9, 2015

On average, this hotel is a good place to stay. However, the beds were HORRIBLE. They are too stiff and very uncomfortable. We did not get a good night sleep at all during our 3 day trip. We did have a reservation for a KING bed, but we were given two double beds (this is nothing against the hotel, but... More 

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San Antonio, United States
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 3, 2015

I arrived at 7pm and the staff was great. I felt very welcomed. Room was very clean. The bathroom was spotless. The shower-head was well above me (and this is typically an issue for my height). I chose to eat at the hotel rather than going out again. Food was very good. Breakfast the next morning was even better. I... More 

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Dallas
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 31, 2015

We booked 2 rooms on Hotwire and they honored everything we requested, having adjacent rooms, 1 King and the other 2 Queens. The place was clean, nice, and quiet. Services were top notch, free newspapers, water and coffee in the lobby, in-room coffee and tea, complete with a microwave and a refrigerator. The beds were comfortable; I heard they were... More 

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Corpus Christi, Texas
Contributor
17 reviews 17 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 31, 2015

We stayed at this hotel for our friends' 50th wedding anniversary party. Had a great party room that was used. The hotel lobby is gorgeous! The location of the hotel is pretty easy to get to....did have to go down and come around to get to it, but no big deal. There were restaurants all around it. And the Katy... More 

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Houston, United States
1 review
5 of 5 stars Reviewed March 27, 2015

My husband and I booked a block of rooms for our wedding guests, and the coordinating team, the guest portal for our wedding guests, and the entire staff at the hotel were friendly, responded quickly, and so helpful over the phone and by email. They also were so helpful offer a bus to take our guests to and from the... More 

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Derby, Kansas
1 review
3 of 5 stars Reviewed March 25, 2015

We stayed at this hotel for 4 nights. They had the air beds but it would not adjust so was like sleeping on the floor. We said something to the front desk and maintenance was suppose to look at it. We got back late and nothing had been done. They offered to move us for the last night to a... More 

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Tucson, Arizona
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 18, 2015

Very nice nd extremely clean hotel. The desk staff was outstanding. The clerk that checked me in remembered my name and would greet me by name everytime i walked by the front desk..The only thing I was not crazy about was the bed. The have a bed that you can adjust. But the problem that I kept having was that... More 

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