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All 13 Katy hotels

Hilton Garden Inn Houston West Katy Mills

3.0 of 5 Hotel   |   2409 Texmati Drive, Katy, TX 77494
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Ranked #5 of 13 hotels in Katy
Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed February 12, 2014
Katherine3448 Richmond, Texas
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136 people have reviewed this hotel

Traveler rating
    93
    27
    8
    5
    3
See reviews for
49
16
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49
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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English first
There are newer reviews for Hilton Garden Inn Houston West Katy Mills
See the most recent reviews
Richmond, Texas
1 review
4 of 5 stars Reviewed February 12, 2014

The hotel and room its self is great, but because I am a younger guest, 23, I was looked at as if I was out of place and not welcome by the staff. Poor costumer service from front desk staff in the morning, on the phone and also the breakfast staff overcharged me for the breakfast. I use to work... More

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A TripAdvisor Member
5 of 5 stars Reviewed February 11, 2014

very very pleased with everything. They go out of their way to serve you! Near the mall and Walmart and lots of restaurants. They make you feel at home, free cookies, coffee and lemon water. Everyone so friendy and eager to help.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
Buda, Texas
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 10, 2014

As a Hilton Diamond member I stay in many Hilton hotels. Front Desk is always friendly and will do anything to accommodate a request. Bar and Restaurant: Food is good and the service Friendly. Juan and Co always makes you feel welcome. Breakfast: The ladies are always friendly and service is great & quick. Bar prices are a tad high.... More

Was this review helpful? Yes 1
Edwardsburg, United States
1 review
4 of 5 stars Reviewed February 9, 2014

Overall experience was very good at this hotel but a few issues that came up were nuisances that prevented me from rating this hotel excellent. I found the staff friendly and kind and the rooms overall comfortable but would have like to enjoy a hot shower.

Review collected in partnership with Hilton Garden Inn

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Humble, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 5, 2014

I had to stay here for a wedding and my husband and I were very pleased with our stay. The hotel was very nice. We had dinner and breakfast there and the food was pretty good and the price wasn't too bad.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Katy, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 28, 2014

Kim Remlinger, manager of the Hilton Garden Inn, West Katy, is your point of contact - professional, accommodating, and high standards in customer satisfaction!! Made all of our out-of-state family/friends feel welcome for our wedding (13 rooms total) PLUS made sure that their complimentary shuttle got them to our wedding location and reception in plenty of time. Even secured the... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
NA, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 21, 2014

Very Excellent Hotel, Very helpful staff, transportation in Katy area very good. Hotel Lobby and dining area very welly presentable. Any request maid to staff was taken care of in a prompt and satisfying way. Overall experience at Hilton garden Houston-Katy was a pleasure. I would highly recommend booking and staying at the Hilton Garden in Katy, TX when staying... More

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Was this review helpful? Yes 1
Oelwein, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 20, 2014

Great facility -- staff great to work with both in terms of stay + working with family to enjoy the wedding activity. Our family, all from out of state, were able to "camp" out in the lobby and enjoy conversation.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Katy, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 15, 2014

I stayed here with family for a family gathering and we found it awesome. The staff were really attentive and tendered to our every need. The rooms were spacious and met our needs and the bar was large and plenty of space for us to feel at home. The drinks were a little pricey, not much for your $, but... More

Was this review helpful? Yes 1
Orange, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 8, 2014

Our family and friends stayed at Hilton Garden Inn for the wedding of our Son. It was outstanding. The breakfast for very nice and had a variety of food to choose from. The beds were comfortable and adjustable to our individual needs. The location was 15 minutes from the wedding and reception venues. It was great being located next to... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1

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Additional Information about Hilton Garden Inn Houston West Katy Mills

Also Known As:
Hilton Garden Inn Houston West Katy Mills Hotel
Hilton Garden Inn Houston West Katy Mills Hotel Katy
Address: 2409 Texmati Drive, Katy, TX 77494
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Katy
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Katy
#1 Business Hotel in Katy
#1 Best Value Hotel in Katy
#6 Family Hotel in Katy
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Houston West Katy Mills 3*
Official Description (provided by the hotel):
We are just minutes away from Katy Mills Mall as well as Agave Road, Briscoe Manor and Tuscany Villa Wedding Halls and a shuttle to get you there! All of our rooms have a fridge and microwave standard as well as complimentary high speed wireless internet. A 24 hour business center and modern fitness area is also available for your use! ... more   less 
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