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Hilton Garden Inn Houston West Katy Mills

#8 of 15 Hotels in Katy
Certificate of Excellence
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2409 Texmati Drive, Katy, TX 77494
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Hilton Garden Inn Houston West Katy Mills
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264 Reviews from our TripAdvisor Community

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Traveler rating
    161
    57
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    9
    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn Houston West Katy Mills
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Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The hotel had pressure mattresses. We stayed in a double queen. Both mattress have dual setting, Soft -firm, the mattresses were defective. When you get on the mattress the air deflates until it is resting on the support for the frame. This is about 5-6 inches. So, we have this huge indention in the bed, like laying in a huge... More 

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Atlanta, Georgia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This is a relatively new property, with solid amenities for business travelers. The rooms are clean and smell fresh, the hotel stocks Noxzema toiletries in the bathroom, and each room is equipped with a Keurig machine and a selection of K-Cups. There is free wi-fi, and breakfast is served each morning. Katy, TX is no one's idea of a tourist... More 

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Missouri
Level Contributor
86 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Great employees, breakfast and breakfast staff could NOT BE BEAT! Location is great, I can't brag enough on the people. Now, there is always an exception. We check into a handicapped accessible room, we expect it to comply with ADA standards. The commode was normal height. Talk to the front desk, they said "i am sorry". Thats it. I went... More 

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Denton, United States
1 review
4 of 5 stars Reviewed June 25, 2015

We attended a wedding and received a decent group rate and free, good full breakfast. This hotel had a restaurant and bar - others in the area did not. All staff were friendly, helpful and responsive. Rooms were comfortable and nicely decorated. All amenities provided - good quality too.

Review collected in partnership with Hilton Garden Inn

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1 review
3 of 5 stars Reviewed June 23, 2015

I am a Hilton Diamond member, and stay at Hilton Garden Inn's, frequently. I enjoy the concept, and the on site restaraunt. I made a reservation at the Hilton Garden Inn in Katy, TX. Before my stay, I found I had a family crisis, and needed to return home. I contacted my travel agency, and cancelled the reservation. The issue... More 

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Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 22, 2015

We spent two nights at the Hilton Garden Inn Hotel in Katy, Texas for my son's wedding. The rooms were well kept and very clean. There breakfast buffet was excellent. It was the best that I have had in a hotel not like the traditional breakfast offered in many other hotels. Overall it is a great hotel.

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Pasadena, United States
1 review
4 of 5 stars Reviewed June 22, 2015

My stay at the Hilton Garden Inn located in West Katy, Texas was terrific. I stayed for my wedding weekend along with many family members and friends. For Thursday evening and Friday after my wedding, we took over the lobby area to catch up with everyone. The hotel staff did not mind or fuss that we had rearranged the lobby... More 

Review collected in partnership with Hilton Garden Inn

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Island lake, United States
1 review
4 of 5 stars Reviewed June 17, 2015

Very nice hotel, friendly staff. Big rooms, free internet, Keurig in the room. :-) Beds were very firm and not that comfortable. Breakfast buffet is awesome. They also have a nice pool. Overall a great hotel.

Review collected in partnership with Hilton Garden Inn

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New Orleans, United States
1 review
3 of 5 stars Reviewed June 15, 2015

Hallways and lobby smelled musky..staff great.room ok would not stay again... average hotel..liked the outside sitting area and bar...front desk very helpful....bed not comfortable and overall about a c plus for price

Review collected in partnership with Hilton Garden Inn

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housn, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 14, 2015

Had called for early check in due to groom needing to get ready for wedding. Was assured early check in for 3 rooms. Upon arrival no rooms available and was told early check in not guaranteed or their problem. Other guests arrived within 5 minutes and were given rooms. Checking in after wedding they had run out of room keys... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
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